130 Workflow Management jobs in Singapore

About the Role

We are seeking an experienced Enterprise Automation Specialist to contribute to high-impact projects. You will engage in hybrid working arrangements with flexibility and explore growth opportunities in technical and business analysis domains.

Key Responsibilities

• Collaborate with stakeholders to gather and analyze automation requirements.
• Translate business processes into RPA workflows with clear documentation.
• Design, develop, test, and deploy RPA bots using UiPath or equivalent tools.
• Maintain and support existing automation workflows to ensure minimal disruption.
• Work with cross-functional teams including business analysts, QA, and developers.
• Provide training, demos, and documentation for users adopting automation solutions.
• Continuously improve and optimize automated processes.
• Stay updated on RPA trends, best practices, and UiPath ecosystem developments.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum 3 years of experience as a Business Analyst.
• Experience in RPA development, preferably using UiPath.
• Strong communication and interpersonal skills to engage stakeholders.
• Ability to function as a hybrid RPA Developer + Business Analyst.
• Prior experience in documenting business processes is an advantage.
• Proficiency in programming/scripting languages such as C#, Python, or JavaScript.
• Hands-on experience in delivering end-to-end automation projects.

Benefits

This role offers an opportunity to work with cutting-edge technology and collaborate with a talented team.

Others

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• Evaluate business operations and processes to identify areas for improvement.
• Develop and implement process enhancements to increase efficiency and productivity.
• Analyze data to inform business decisions and drive growth.
• Collaborate with stakeholders to develop strategic plans and achieve business objectives.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Experience with process improvement and optimization techniques.

• Collaborative and dynamic work environment.

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Job Description

Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.

Job Description

Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.

May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT.

Participate in projects wherever Sales Support team is required to support in testing and training business users.

Ensures effective communication across teams/functions.

Keeps management informed of progress, key issues and changes which may impact the business.

Key Highlights:

• Korean language proficiency is critical for this role - spoken and written
• Developing sales business processes for effective and efficient utilization of CRM/ Salesforce and other tools
• Engaging with sales management to guide continuous sales channel improvement utilizing existing and new business tools
• Partnering with the Business Analytics leads to provide accurate and timely reporting
• Managing CRM/ SalesForce maintenance activities including territory and organizational setup, user setup, and user training
• Support complex issues for CRM/ SalesForce, Reporting, and Sales tools
• Participate in WW projects to ensure that project deliverables to meet business requirements for region such as AFO/EMEAI/ APAC
• Partnering with other team members, IT, and global operations to drive CRM process continuity across business channels
  
  

• Bachelors Degree plus a minimum of 5 years relevant experience
• Demonstrated experience with ERP system such as SAP ECC, CPQ or SFDC CRM
• Ability to collaborate equally effectively through all hierarchical levels.
• Ability to work independently, prioritize workload, and solve problems.
• Demonstrated knowledge and experience of Business Intelligence tools.
• Ability to support the development and deployment of tools needed for business growth
• Ability to utilize Excel or Access to generate custom analytics and data analytics skills
• Excellent communication skills - Korean and English.
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Other

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• Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
• Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
• Redesign and document optimized processes using SOPs, flowcharts, or process maps

• Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
• Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism

• Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
• Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
• Support the setup, customization, and onboarding of newly acquired software such as:
  Invoicing & billing systems
  Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)

• Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
• Offer technical guidance or testing support on ongoing digitalization initiatives

• Liaise with internal teams to gather automation needs and improvement feedback
• Provide basic training and documentation for tools and processes deployed

• Maintain technical documentation for scripts, workflows, and process changes
• Monitor automated systems for errors or performance issues and update scripts/workflows as needed

• Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
• Proficiency in Python scripting, Excel macros, or similar automation tools
• Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
• Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
• Strong problem-solving skills and attention to detail
• Good communication and ability to work cross-functionally

• Prior experience in contract staffing / Manpower outsourcing operations & processes
• Familiarity with Infotech HRMS and Ceipal ATS
• Understanding of website design tools, content management systems (CMS), or APIs
• Experience supporting IT rollouts or cross-departmental digital initiatives

Employment Type: 6 Months Contract

Location: International Plaza, 10 Anson Road (Work from office)

We are seeking a dynamic and resourceful Business Process & Automation Specialist to streamline and enhance the operational workflows of our Human Resources operations segment for external staff outsourced to client companys You will work closely with our operations, recruitment, and development teams to analyze existing manual processes, implement automations, assist in the integration of internal systems, and support digital transformation initiatives across the business.

• Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
• Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
• Redesign and document optimized processes using SOPs, flowcharts, or process maps

• Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
• Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism

• Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
• Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
• Support the setup, customization, and onboarding of newly acquired software such as:
  
  Invoicing & billing systems
  
  Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)

• Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
• Offer technical guidance or testing support on ongoing digitalization initiatives

• Liaise with internal teams to gather automation needs and improvement feedback
• Provide basic training and documentation for tools and processes deployed

• Maintain technical documentation for scripts, workflows, and process changes
• Monitor automated systems for errors or performance issues and update scripts/workflows as needed

• Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
• Proficiency in Python scripting, Excel macros, or similar automation tools
• Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
• Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
• Strong problem-solving skills and attention to detail
• Good communication and ability to work cross-functionally

• Prior experience in contract staffing / Manpower outsourcing operations & processes
• Familiarity with Infotech HRMS and Ceipal ATS
• Understanding of website design tools, content management systems (CMS), or APIs
• Experience supporting IT rollouts or cross-departmental digital initiatives

About us:

D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.

About the Role

At Carro, we’re seeking a Business Process Manager to lead cross-functional process improvement initiatives that drive operational efficiency and business impact. This role requires strong analytical thinking, stakeholder alignment, and a focus on scalable, data-backed solutions.

You’ll map workflows, identify inefficiencies, and integrate tools like GenAI to elevate how we operate across teams and markets. If you thrive at turning insights into action and enjoy working across functions to drive continuous improvement, this is the role for you.

What you will do

• Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refi ne prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

What you will need

• Experience: At least 5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives.
• Technical Skills: Proficiency in programming languages such as Python, SQL.
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders. 1
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:

Job Description

• Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

Job Requirements

• Experience: At least 2-5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives
• Technical Skills: Proficiency in programming languages such as Python, SQL
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

• Design and optimise business processes using industrial engineering methodologies; monitor performance, conduct root cause and performance analyses, and identify process gaps against industry best practices
• Lead and manage process improvement projects that support the company's strategic objectives and drive operational excellence
• Oversee cross-functional and cross-organisational project teams to design, implement, and roll out innovative technologies and process solutions that enhance efficiency, customer satisfaction, and revenue
• Identify and drive improvement opportunities through process reviews, automation, process mining, digitalisation, and the implementation of best practices across the organisation
• Engage in process re-engineering to streamline end-to-end workflows and improve the new customer onboarding experience
• Maintain and update process documentation , including standard operating procedures and operations manuals
• Prepare and present reports on project management progress and process improvement outcomes to stakeholders and leadership
• Collaborate closely with senior leadership to identify opportunities for improvement and support the development and execution of cross-functional initiatives
• Ensure clear communication and effective collaboration across departments to support successful project implementation and ensure smooth adoption of new processes and solutions

• Bachelor's degree in Industrial Engineering, Business Management, Project Management, or a related discipline
• PMP Certification (mandatory): Demonstrates formal training and mastery of project management standards and methodologies
• Scrum Master Certification (preferred): Agile experience is a strong advantage, particularly within dynamic, cross-functional teams

• 5 to 10 years' experience in business process management or supply chain operations, with a proven track record of delivering process improvements and enhancing operational efficiency
• Minimum 2 years' experience in project management, including full project lifecycle leadership, stakeholder engagement, accountability, and risk mitigation
• At least 3 years' experience in the implementation of supply chain systems and processes
• Minimum 3 years' practical application of industrial engineering techniques in business process redesign or operational excellence programmes
• Practical understanding of manufacturing, logistics, and supply chain operations, including associated systems and tools

• Proven subject matter expertise in supply chain management, including end-to-end process analysis and optimisation
• Deep understanding of industrial engineering principles, including:

• Knowledge of Lean Six Sigma preferred; familiarity with structured methodologies that drive process improvement and operational excellence
• Skilled in identifying cost-savings and improvement opportunities using tools such as value stream mapping, process simulation, Six Sigma, and work standardisation

• Strong problem-solving skills, with the ability to identify root causes, analyse complex issues, and implement effective solutions under pressure
• Excellent communication and interpersonal skills, with the ability to work effectively across departments and levels of the organisation
• Strong organisational and leadership abilities, with a results-oriented mindset
• Ability to influence and collaborate across all levels of the company, including senior leadership and cross-functional teams
• Flexible and adaptable to change, with a proactive approach to continuous improvement

• Partner with Process Owners to collect, analyze, and document business requirements.
• Translate business needs into clear technical requirements for system design and development.
• Lead or support system implementation projects, including testing (UAT), issue resolution, and rollout.
• Drive system and process enhancements to align with global operational standards and best practices.
• Act as a liaison between business and IT teams to ensure seamless delivery of solutions.
• Support post-implementation review, issue tracking, and continuous improvement initiatives.
• Document and maintain functional specifications, workflows, and process guidelines.

• Bachelor's degree in Business, Information Systems, Engineering, or a related field.
• Minimum 5 years of relevant experience in business process management, system implementation, or business analysis.
• Strong knowledge of ERP systems (preferably SAP S/4HANA or Oracle) and business workflow tools.
• Proficiency in SQL and working with cross-functional teams in a global environment.
• Excellent problem-solving, analytical, and communication skills.