68 Wellness Specialist jobs in Singapore

Job Description:

Manage reception and front desk work including but not limited to scheduling appointments, answering phone calls, etc.

Handle customer's enquiries and concerns politely and professionally.

Provide specialised and comprehensive wellness treatment services to customers.

Provide consistent and professional wellness treatments to customers.

Ensure high level of service standards.

6 day work per week, works on weekends.

Requirement:

Positive attitude and willing to learn.

Minimum 3 to 5 year experience in TCM TuiNa.

Ability to provide professional foot wellness therapy and TCM TuiNa wellness therapy.

Carry out wellness treatment according to company procedure and service standard.

Knowledge of TCM Meridian and Wellness is preferred.

Job Description:

Manage reception and front desk work including but not limited to scheduling appointments, answering phone calls, etc.

Handle customer’s enquiries and concerns politely and professionally.

Provide specialised and comprehensive wellness treatment services to customers.

Provide consistent and professional wellness treatments to customers.

Ensure high level of service standards.

6 day work per week, works on weekends.

Requirement:

Positive attitude and willing to learn.

Minimum 3 to 5 year experience in TCM TuiNa.

Ability to provide professional foot wellness therapy and TCM TuiNa wellness therapy.

Carry out wellness treatment according to company procedure and service standard.

Knowledge of TCM Meridian and Wellness is preferred.

POSITION SUMMARY

The Fitness and Wellness Specialist is responsible for overseeing all fitness and wellness operations of the hotel, ensuring guests receive exceptional health and wellness services. Also serving as a RunWestin Concierge , The Fitness and Wellness Specialist will provide expert guidance and support to guests participating in the RunWestin program, offering personalized running route recommendations, organizing running events, and enhancing guests' overall wellness experience.

KEY RESPONSIBILITIES

• Supervise daily operations of the fitness center and spa facilities including equipment maintenance, cleanliness, and safety protocols.
• Develop and implement wellness programs, fitness classes, and personalized training sessions for guests.
• Provide advice to guests on the correct method of exercising with fitness equipments.
• Provide exceptional customer service in accordance to The Westin Brand standards, addressing guest inquiries and wellness needs promptly and professionally.

• Conduct RunWestin by:

• Offering personalized WestinWORKOUT Route recommendations tailored to guests' fitness levels and interests.

• Organizing and leading running events or group runs for guests.
• Collaborating with local running groups and wellness partners to enhance guest experience.
• Acting as a wellness ambassador for the property
• Be actively involved in all brand initiatives in the fitness and wellness space such as Standard Chartered Singapore Marathon and Westin Wellness Weekends.
• Promote, monitor, order, and maintain inventory of spa and fitness supplies and equipment.
• Handle daily operations and enquiries at Heavenly Spa by Westin
• Attend to appointment bookings via phone, email, and in-person.
• Provide information on spa services, treatments, and pricing.
• Handle check-ins and check-outs at the Spa reception, process payments, and issue receipts.
• Maintain an organized and clean reception area.
• Coordinate with therapists and spa associates to ensure smooth scheduling and guest flow.
• Resolve minor issues or escalate as required
• Assist with administrative tasks such as record keeping and inventory management.
• Ensure compliance with health, safety, and sanitation standards within the fitness and wellness areas.
• Collaborate with internal stakeholders to promote wellness initiatives and RunWestin offerings to guests and associates
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Maintain an adequate supply of cups and water in wellness areas.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Assist in preparing daily reports

PREFERRED QUALIFICATIONS

Education: Diploma in Fitness or equivalent

Related Work Experience: 2-years of related work experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Fitness Equipment Certification

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be where you can do your best work,begin your purpose, belong to an amazing globalteam, and become the best version of you.

Additional Information

Job Number

Job CategoryGolf, Fitness, & Entertainment

LocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

The Fitness and Wellness Specialist is responsible for overseeing all fitness and wellness operations of the hotel, ensuring guests receive exceptional health and wellness services. Also serving as a RunWestin Concierge, The Fitness and Wellness Specialist will provide expert guidance and support to guests participating in the RunWestin program, offering personalized running route recommendations, organizing running events, and enhancing guests' overall wellness experience.

KEY RESPONSIBILITIES

• Supervise daily operations of the fitness center and spa facilities including equipment maintenance, cleanliness, and safety protocols.
• Develop and implement wellness programs, fitness classes, and personalized training sessions for guests.
• Provide advice to guests on the correct method of exercising with fitness equipments.
• Provide exceptional customer service in accordance to The Westin Brand standards, addressing guest inquiries and wellness needs promptly and professionally.
• Conduct RunWestin by:
• Offering personalized WestinWORKOUT Route recommendations tailored to guests' fitness levels and interests.
• Organizing and leading running events or group runs for guests.
• Collaborating with local running groups and wellness partners to enhance guest experience.
• Acting as a wellness ambassador for the property
• Be actively involved in all brand initiatives in the fitness and wellness space such as Standard Chartered Singapore Marathon and Westin Wellness Weekends.
• Promote, monitor, order, and maintain inventory of spa and fitness supplies and equipment.
• Handle daily operations and enquiries at Heavenly Spa by Westin
• Attend to appointment bookings via phone, email, and in-person.
• Provide information on spa services, treatments, and pricing.
• Handle check-ins and check-outs at the Spa reception, process payments, and issue receipts.
• Maintain an organized and clean reception area.
• Coordinate with therapists and spa associates to ensure smooth scheduling and guest flow.
• Resolve minor issues or escalate as required
• Assist with administrative tasks such as record keeping and inventory management.
• Ensure compliance with health, safety, and sanitation standards within the fitness and wellness areas.
• Collaborate with internal stakeholders to promote wellness initiatives and RunWestin offerings to guests and associates
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Maintain an adequate supply of cups and water in recreation area.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
  Assist in preparing daily reports

PREFERRED QUALIFICATIONS

Education: Diploma in Fitness or equivalent

Related Work Experience: 2-years of related work experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Fitness Equipment Certification

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

About the role

As a Spa Therapist at PARKROYAL COLLECTION Marina Bay, Singapore, you will be responsible for delivering exceptional spa treatments and services to our guests. This is a permanent role and is located in the Marina Bay area of Singapore.

What you'll be doing

• Providing high-quality spa treatments and services to guests, ensuring a relaxing and rejuvenating experience
• Maintain a thorough understanding of all spa treatments and services to recommend the best options to guests
• Ensure all spa tools, equipment and treatment areas are clean, well-stocked and in excellent condition
• Actively participate in spa team meetings to share feedback and ideas for improving guest experiences
• Adhere to all health, safety and hygiene standards to create a safe environment for our guests and colleagues
• Assist with spa reception duties as needed, including scheduling appointments and processing payments

Talent Profile:

• Minimum 3 years' experience as a qualified Spa Therapist, preferably in a luxury hotel or resort setting
• Certification in massage therapy, body treatments and other spa services, specializing in Tui Na is a plus
• Excellent customer service skills and the ability to provide a personalised, high-end guest experience
• Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene
• Ability to work effectively as part of a team as well as independently
• Proficient in English both speaking and writing
• Basic level computer skills

What we offer

• Comprehensive healthcare and insurance coverage
• Generous annual leave and wellness days
• Opportunities for career development and training
• Discounts on hotel stays and dining experiences
• A supportive and inclusive work culture

About us

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

We are seeking a skilled and compassionate Holistic Wellness Specialist to deliver exceptional spa services to our clients.

This role involves providing high-quality treatments, ensuring customer satisfaction, and maintaining the highest standards of professionalism and safety.

• Deliver professional and safe spa treatments to clients, prioritizing their comfort and well-being.
• Maintain excellent customer service standards, responding promptly to client needs and queries.
• Ensure compliance with health and safety regulations, adhering to industry best practices.
• Contribute to a positive team environment, collaborating with colleagues to achieve shared goals.

• Itec/WSQ certification or recognized massage certification (candidates without can obtain within 6 months).
• Able to work weekends, public holidays, and after office hours.
• Pleasant personality, good communication skills, and a passion for delivering exceptional customer experiences.
• Training provided for successful candidates without prior experience.
• Subject to approval from relevant authorities for employment as a Spa Therapist.

We are seeking a skilled Senior Wellness Specialist to lead and promote our Gym Tonic programme for seniors. This role involves organizing events, tracking attendance and membership data, and developing health coaching protocols.