14 Wellness Centers jobs in Singapore

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About the Organisation:

A prominent healthcare innovation entity is seeking to strengthen its impact through robust, data-driven evaluation practices. Anchored in a mission to transform care delivery through innovation, this institution collaborates with a wide network of local and global stakeholders to foster change in systems, services, and outcomes. It plays a key role in enabling forward-thinking healthcare solutions by promoting evidence-based evaluation, redesigning care processes, and advancing health technology.

Role Overview:

This role reports directly to the Evaluation Office Lead within a healthcare innovation organisation. The successful candidate will be responsible for evaluating novel healthcare initiatives and interventions through both economic and implementation science frameworks. By applying mixed-method research, the role will help convert early-stage innovations into actionable, scalable solutions. A core component involves constructing strong value propositions for proposed interventions, supporting their adoption and sustainability within the broader healthcare system.

Key Responsibilities:

Evaluation & Economic Analysis

• Lead and support evaluations using methodologies such as cost-effectiveness, cost-consequence, and process evaluations.
• Conduct budget impact assessments to estimate the long-term financial implications of scaling healthcare interventions.
• Build and apply modelling tools such as Markov models, microsimulation, and decision analysis frameworks.

Data Analytics & Research Methods

• Develop and manage data collection processes to capture both quantitative and qualitative indicators across programmes.
• Apply advanced statistical tools to analyse large-scale healthcare datasets and identify meaningful insights.
• Conduct qualitative research, including thematic analysis and stakeholder interviews, to uncover implementation barriers and enablers.
• Utilise data visualisation techniques to present findings to a broad range of audiences.

Knowledge Sharing & Thought Leadership

• Produce detailed reports and policy briefs summarising research outcomes, financial implications, and strategic recommendations.
• Deliver presentations to internal and external stakeholders including senior leadership and industry experts.
• Contribute to scholarly publications and present at relevant professional conferences and forums.
• Help build internal knowledge repositories by documenting frameworks, best practices, and case studies in healthcare evaluation.

Ideal Candidate Profile:

• PhD in Health Economics, Implementation Science, Public Health, or related disciplines preferred. Master's degree holders with strong relevant experience will also be considered.
• 5–10 years of proven experience in health services research, preferably within healthcare institutions, research centres, or academic environments.
• Solid background in economic evaluation, healthcare modelling, and outcomes research.
• Proficiency in statistical tools such as Stata, R, or SAS, and qualitative software like NVivo.
• Strong communication skills, with experience translating complex findings into actionable insights for diverse stakeholders.
• Demonstrated success in publishing or contributing to peer-reviewed journals and scientific forums.

Sarah

EA Licence No: 21C0501

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research and Health Care Provider
• Industries Human Resources Services

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We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Hands-on Patient Service

• Provide spinal manipulative services to patients, adhering to corrective protocols and procedures.
• Reviewing patients’ health, medical histories and x-ray result including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Professional Conduct

• Maintain professional dress and behavior while representing the clinic, adhering to prescribed standards.

Confidentiality and Documentation

• Maintain confidentiality of clinic records and files, and adhere to guidelines for handling patient documents and materials.

Administrative Duties

• Prepare reports, claims, correspondences, and documents accurately and in a timely manner.

Additional Responsibilities

• Undertake 'on-call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required, and comply with NH policies and regulations.

Flexibility in Assignments

• Perform any other duties assigned by NH that fall within the general scope of the employee's appointment.

STATEMENT OF PURPOSE

The Manager is a specialist in a specific area of health services research (HSR) with good understanding of the broad HSR landscape and trend. The Manager will offer both technical & administrative leadership and work closely with other members of a multi-disciplinary team to conduct research, particularly in his/her field of specialty, into the medical, social, economic and ethical implications of health care services to inform policy and medical decision-making as well as provide pragmatic, impactful healthcare solutions for resource planning and operations management.

The Manager will seek to pursue publication and presentation opportunities in peer-reviewed journals and international or local conferences as well as to conduct educational activity to promote and enable health services research in CGH community. The Manager will also be responsible to mentor and develop junior members within the department in his/her area of specialty. In addition, the Manager will support his/her HOD in the management of departmental manpower deployment, staff development needs, as well as oversee departmental operating and capital expenditure.

KEY ACCOUNTABILITIES

• Organization of day-to-day analytical and research activities which include study design, analysis, preparation of manuscripts/reports/proposals
• Work with various stakeholders (including industry/academic partners) and HSR team members to advise and contribute to the formulation of research questions, design and analysis of research projects
• Able to perform two or more of the following tasks independently and is a technical lead in his/her speciality in HSR
• Search, critically appraise and synthesize evidence from medical literature to inform stakeholders in the planning and delivery of care as well as in the investment of health technology.
• Conduct program evaluation and perform statistical analysis required for outcomes research
• Conduct qualitative research which include interviews, focus group discussions and thematic analysis
• Perform predictive and/or prescriptive analytics which can potentially yield improvement in operational efficiency or patient outcomes or experience.
• Participate in scientific conferences and scientific manuscript writing as first author, co-author or invited speaker
• Conduct research and studies in manners which comply with HBRA/CIRB requirements
• Offer administrative/technical leadership, guidance and research support to CGH staff in at least one of the domains on analytics, health technology assessment, and programme evaluation
• Lead the development of educational curriculum which aims to improve capacity to perform research and programme evaluation within CGH.
• Lead the organization and conduct of the workshops and/or talks based on the aforementioned curriculum
• Support HOD in mentoring and development of junior members within the HSR team
• Provide administrative support to the HOD in the management of the department and planning of the HSR activities which include workplan, department budgeting, team building, publicity of HSR, etc.

JOB REQUIREMENTS

a. Educational / Professional Qualifications:

• Master’s or PhD qualification in Applied Statistics, Applied Mathematics, Business Analytics Biostatistics, Epidemiology, Health Economics, Public Health.

b. Relevant Experience & Skills

• Minimum 7 to 9 years of relevant working experience in health services research and research administration
• Prior experience in providing health services research consultancy
• Track record of publication in peer-reviewed journals as first author
• Excellent knowledge in Microsoft Applications and analysis software (e.g. SPSS, STATA, NVIVO, Treeage, Simul8, C++, R, Python)
• Expert level of methodological, research and analytical skills

c. Qualities

• Strong project management, presentation and communications skills; able to convey complex ideas appropriately
• Self-starter who can work independently under pressure
• A leader and team player who can lead and work cohesively with project stakeholders to deliver a high quality service
• Able to lead and manage multiple projects and respond in a changing environment
• Maintain a continuous improvement mindset to introduce initiatives for enhancements to quality, productivity and/or patient safety and care

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Direct message the job poster from CTES Consulting (Winner of Singapore Prestige Brand Award (SPBA) 2024)

Our client is actively searching for a Health Services Researcher, Evaluation Officer to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

Reporting to the Lead of the Evaluation Office, the Health Services Researcher will play a pivotal role in bridging healthcare innovation and practical implementation. The successful candidate will conduct comprehensive economic and process evaluations using both quantitative and qualitative methods, perform budget impact analyses, and disseminate findings to a variety of stakeholders. Working in collaboration with multidisciplinary teams, the researcher will help shape project design, improve patient and service outcomes, and develop strong business cases for new healthcare initiatives.

The ideal candidate should have a strong foundation in health economics and mixed-methods evaluation involving healthcare data. This role offers a unique opportunity to be at the forefront of healthcare transformation by evaluating and informing the delivery of innovation in care.

The responsibilities of this role are:

Health Services Research Evaluation

• Design and execute implementation and economic evaluations such as cost-effectiveness, cost-consequence, and process evaluations to assess interventions’ costs, outcomes, and influencing factors
• Support budget impact analyses by estimating costs of scaling interventions and projecting long-term financial implications
• Conduct modelling and forecasting using Markov models, decision trees, and microsimulation

Data Collection and Analysis

• Develop and implement systems to collect relevant quantitative and qualitative data on programme processes, outcomes, and performance
• Apply statistical techniques and tools for analysing large healthcare datasets
• Use qualitative analysis methods to explore drivers of implementation outcomes
• Apply data visualisation tools to present complex data in a clear and insightful manner

Knowledge Dissemination

• Prepare detailed evaluation reports that effectively communicate the processes, outcomes, and impacts of healthcare innovation projects
• Develop executive summaries and presentation materials for leadership and stakeholders
• Contribute to academic publications in peer-reviewed journals related to healthcare and innovation
• Present findings at professional conferences and workshops to share methodologies and results
• Support the development of the office's knowledge base by documenting best practices in healthcare innovation evaluation

The ideal candidate will need to have the following qualities and experience:

• A PhD in Health Economics, Implementation Science, or a closely related field. A Master’s degree may be considered for candidates with exceptional relevant experience.
• At least 5–10 years of experience in health services research evaluation, preferably within a healthcare, academic, or research environment.
• Proven experience in designing and conducting evaluations of healthcare interventions or programmes.
• Demonstrated expertise in developing and applying economic models to support healthcare decision-making.
• Experience in analysing qualitative datasets, especially those involving insights from healthcare stakeholders.
• Strong capability in working with large healthcare datasets and interpreting complex health data.
• Ability to clearly explain evaluation concepts to both technical and non-technical audiences.
• Advanced training in methodologies related to health services research evaluation, including cost-effectiveness and process evaluation.
• Proficiency in qualitative analysis software packages such as NVivo.
• Proficiency in statistical analysis tools such as Stata, R, or SAS.
• Strong written and verbal communication skills, including the ability to present complex information to varied audiences and contribute to academic publications and evaluation reports.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research
• Industries Hospitals and Health Care

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Our client is actively searching for a Health Services Researcher, Evaluation Officer to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

Reporting to the Lead of the Evaluation Office, the Health Services Researcher will play a pivotal role in bridging healthcare innovation and practical implementation. The successful candidate will conduct comprehensive economic and process evaluations using both quantitative and qualitative methods, perform budget impact analyses, and disseminate findings to a variety of stakeholders. Working in collaboration with multidisciplinary teams, the researcher will help shape project design, improve patient and service outcomes, and develop strong business cases for new healthcare initiatives.

The ideal candidate should have a strong foundation in health economics and mixed-methods evaluation involving healthcare data. This role offers a unique opportunity to be at the forefront of healthcare transformation by evaluating and informing the delivery of innovation in care.

The responsibilities of this role are:

Health Services Research Evaluation

• Design and execute implementation and economic evaluations such as cost-effectiveness, cost-consequence, and process evaluations to assess interventions’ costs, outcomes, and influencing factors
• Support budget impact analyses by estimating costs of scaling interventions and projecting long-term financial implications
• Conduct modelling and forecasting using Markov models, decision trees, and microsimulation

Data Collection and Analysis

• Develop and implement systems to collect relevant quantitative and qualitative data on programme processes, outcomes, and performance
• Apply statistical techniques and tools for analysing large healthcare datasets
• Use qualitative analysis methods to explore drivers of implementation outcomes
• Apply data visualisation tools to present complex data in a clear and insightful manner

Knowledge Dissemination

• Prepare detailed evaluation reports that effectively communicate the processes, outcomes, and impacts of healthcare innovation projects
• Develop executive summaries and presentation materials for leadership and stakeholders
• Contribute to academic publications in peer-reviewed journals related to healthcare and innovation
• Present findings at professional conferences and workshops to share methodologies and results
• Support the development of the office's knowledge base by documenting best practices in healthcare innovation evaluation

The ideal candidate will need to have the following qualities and experience:

• A PhD in Health Economics, Implementation Science, or a closely related field. A Master’s degree may be considered for candidates with exceptional relevant experience.
• At least 5–10 years of experience in health services research evaluation, preferably within a healthcare, academic, or research environment.
• Proven experience in designing and conducting evaluations of healthcare interventions or programmes.
• Demonstrated expertise in developing and applying economic models to support healthcare decision-making.
• Experience in analysing qualitative datasets, especially those involving insights from healthcare stakeholders.
• Strong capability in working with large healthcare datasets and interpreting complex health data.
• Ability to clearly explain evaluation concepts to both technical and non-technical audiences.
• Advanced training in methodologies related to health services research evaluation, including cost-effectiveness and process evaluation.
• Proficiency in qualitative analysis software packages such as NVivo.
• Proficiency in statistical analysis tools such as Stata, R, or SAS.
• Strong written and verbal communication skills, including the ability to present complex information to varied audiences and contribute to academic publications and evaluation reports.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Join to apply for the Health Services Researcher, CHI Evaluation Office role at Tan Tock Seng Hospital

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Join to apply for the Health Services Researcher, CHI Evaluation Office role at Tan Tock Seng Hospital

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The Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life. Built on the foundation of co-learning and collaboration, CHI’s core is in facilitating innovation through its suite of platforms and programmes. CHI has built a dynamic network of local and international partners who are dedicated to fostering innovation, creating thought leadership, co-building initiatives to inculcate and embed a culture of innovation within healthcare. We spearhead innovation by driving the adoption of the CHI Innovation Cycle, care and process redesign and in the use of technology. CHI leads transformation at the care, systems and ecosystem levels to achieve better health and healthcare. The CHI Evaluation Office will embed robust, fit-for-purpose evaluation into the innovation lifecycle—turning experimentation into actionable insights, accelerating adoption, and strengthening accountability for results.

Job Summary

Reporting to the Lead, CHI Evaluation Office, the Health Services Researcher will play a crucial role in bridging the gap between healthcare innovation and practical implementation. The successful candidate will conduct comprehensive economic and process evaluations using quantitative and qualitative methods, perform budget impact analyses, and disseminate knowledge through various channels. They will work collaboratively with multidisciplinary teams to support project design, enhance service and patient outcomes, and build compelling business cases for healthcare innovations. The ideal candidate should possess a strong background in health economics and mixed-methods evaluation using healthcare data., This position offers an exciting opportunity to contribute to the improvement of healthcare delivery and outcomes, working at the forefront of healthcare innovation evaluation.

Main Duties And Responsibilities

Health Services Research Evaluation:

• Design and conduct various implementation and economic evaluations, including cost-effectiveness, cost-consequence analysis and process evaluation to effectively evaluate the interventions' costs, health outcomes and factors affecting those outcomes
• Support budget impact analysis by estimating total costs of implementing interventions at scale and project financial impact over multiple years
• Conduct modelling and forecasting through Markov models, decision trees and microsimulation models
  
  

• Implement data collection systems and processes to gather relevant quantitative and qualitative data on program proceses, performance and outcomes
• Contribute to statistical techniques and tools to analyse large healthcare datasets
• Use qualitative data analysis methods to understand factors driving implementation outcomes
• Employ data visualisation tools to create clear, insightful representations of complex healthcare data
  
  

• Prepare comprehensive evaluation reports that clearly communicate the processes, impacts and outcomes of healthcare innovations
• Develop executive summaries and presentations for senior management and stakeholders
• Contribute to the writing of academic papers for publication in peer-reviewed healthcare and innovation journals
• Prepare and deliver presentations at conferences and workshops to share insights and methodologies
• Contribute to the office's knowledge base by documenting best practices in healthcare innovation evaluation
  
  

• A PhD in Health Economics, Implementation Science or closely related fields . A master's degree may be considered with exceptional relevant experience
• Minimum 5-10 years of experience in experience in health services research evaluation, preferably in a healthcare, academic, or research setting
• Demonstrated experience in conducting health services research evaluations of healthcare interventions or programmes
• Track record of developing and using economic models for healthcare decision-making
• Experience in analysing qualitative datasets from healthcare stakeholders
• Experience in analysing large healthcare datasets and interpreting complex health data
• Proven ability to communicate evaluation concepts to both technical and non-technical audience
• Advanced training in health services research evaluation methodologies, including cost-effectiveness analysis and process evaluation.
• Proficiency in qualitative analysis softward packages such as NVivo.
• Proficiency in statistical software packages such as Stata, R, or SAS.
• Ability to present complex information to diverse audiences and e xperience in writing reports and academic papers

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Hospitals and Health Care

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Job Responsibilities:

• Conduct structured audits of centre-based care facilities.
• Prepare audit reports in line with specifications.
• Evaluate compliance with healthcare service and regulatory standards.
• Recommend quality improvements where applicable.

Requirements:

• Bachelor's degree in Nursing, Medicine, Allied Health, or equivalent.
• Registered with relevant Singapore healthcare professional board
• Minimum 3 years' experience in long-term care or clinical roles.
• At least 2 years’ experience in auditing or inspection in healthcare.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

MAIN PURPOSE / OBJECTIVES:

• The Assistant Director, Community and Youth Mental Health (CYMH) Services is responsible for overseeing and managing the delivery of community services and youth mental health programmes. He/she will provide professional and operational oversight for clinical and social work components in CYMH.
  
  
• This position will supervise the Manager, Youth Development Centre (YDC) to ensure smooth planning and implementation of programmes for youths at the drop in centre, child access services and youth mental health programmes. This will include guiding staff and executing the pivoting of YDC from its current focus to professionally grounded youth mental health and developing the activities and programmes needed from scratch.
  
  
• This position will also provide professional supervision to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to build resilience as well as supervise the team to provide case management and basic level counselling/triage for low to moderate level of youth mental health concerns. This will include ensuring that funders' KPIs and obligations are met.
  
  
• This position will also supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and provide strong professional oversight to enable KIP to continue to be well established as a clinically sound service provider and continue to grow KIP's social work and clinical practice in the corrections landscape. This position will also front engagements with government agencies such as Prisons and NCSS, using his/her professional standing and capability to build a strong reputation for KIP and enable collaboration with key stakeholders to ensure continual financial support for all KIP programmes. He/she will also work with relevant agencies such as NCSS on assessment/evaluation tools and how they are to be implemented appropriately to ensure KIP is fairly assessed.

Key Responsibilities:

• Oversee and manage the delivery of community services and youth mental health programmes.
  
  
• Provide professional oversight for clinical and social work components in CYMH and KIP.
  
  
• Supervise the Manager, Youth Development Centre to ensure smooth planning and implementation of programmes for youths at the drop-in centre, child access services, and youth mental health programmes.
  
  
• Guide staff and execute the pivoting of YDC from its current focus to youth mental health.
  
  
• Provide professional oversight to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to develop healthy coping mechanisms, build resilience, and navigate life's challenges.
  
  
• Supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and where appropriate review, for all KIP programmes to ensure KIP's standing in correctional sector remains strong.
  
  
• Foster strong collaboration with key stakeholders such as Prisons and NCSS to ensure continual financial support for all KIP programmes.
  
  
• Maintain close working relations with Prisons authorities to ensure all kids in play continue to develop.
  
  
• Ensure that funder's KPIs and obligations for all community and YMH programmes are met, as well as work with relevant partners such as MER in HQ and NCSS Research to ensure evaluations are fairly executed for.
  
  
• Grow youth mental health community services.
  
  
• Work closely with ED/CYG and AM/Corp and Prog Development to grow funding to sustain and grow community services, in particular youth mental health.
  
  
• Provide practice leadership and supervision for social workers in CYG, as needed.
  
  
• Any other duties as required by TSA or CYG.

Key Performance Indicators:

• Programme Effectiveness: Measure the impact and effectiveness of community services and youth mental health programmes through participant feedback, engagement levels, and outcome assessments.
  
  
• Funder's KPlis and Obligations: Ensure that all funder's key performance indicators and obligations are met, including timely submission of reports and adherence to funding requirements.
  
  
• Staff Supervision and Development: Evaluate the performance and development of supervised staff, including the Manager, Youth Development Centre, and the Manager, Kids in Play (KIP). This includes regular performance appraisals and professional development plans.
  
  
• Collaboration with Stakeholders: Foster strong collaboration with key stakeholders, including maintaining close working relations with Prisons authorities and ensuring continual financial support for all KIP programmes.
  
  
• Programme Implementation and Pivoting: Successfully guide and execute the pivoting of the Youth Development Centre (YDC) from its current focus to youth mental health, ensuring smooth planning and implementation of programmes.
  
  
• Compliance and Standards: Ensure that all administrative requirements meet licensing standards and that work processes and protocols are transparent and understood by all staff.
  
  
• Funding: Ensure funding to enable sustainability of community services and growth of youth mental health.

• A degree in social work, psychology, or a related field.
• Strong clinical and professional record in social work or clinical work, especially in working with families, children and youth and/or mental health
• Strong social work/clinical leadership abilities and able to grow capability for other professionals.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with various stakeholders.

10 am to 7 pm on Monday to Friday (1 hour for lunch)

As this programme will involve community outreach and services, flexibility will be needed due to the exisgencies of service.

Working Location

The Salvation ArmyChildren and Youth Group

Youth Development Centre

Address: 65 Kallang Bahru, #01-305, Singapore 330065

Gracehaven Children's Home

Address: 3 Lorong Napiri, Singapore 547548

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

We are seeking an experienced Technology Functional/Business Analyst Lead to bridge the gap between business needs and technical solutions. The ideal candidate will have strong analytical skills, domain expertise, and the ability to lead requirements gathering, process improvement, and solution design efforts.

Critical Success Factors

• Prior experience in Health / Public Services Consulting is required.
• Prior experience in Open/GenAI will be ideal
• Ability to operate at both strategic and tactical levels, stepping in to solve problems directly when needed
• Proven experience as a Functional/Business Analyst or in a similar role, with leadership experience.
• Strong knowledge of business analysis methodologies, tools, and techniques.

Key Responsibilities:

• Lead the elicitation, analysis, and documentation of business requirements.
• Collaborate with stakeholders to understand business processes, pain points, and goals.
• Translate business needs into functional specifications and user stories for technical teams.
• Facilitate workshops, meetings, and discussions to drive consensus and alignment.
• Analyze and model business processes to identify areas for improvement.