6,031 Watsons jobs in Singapore

Responsibilities

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Overview

We are a professional beauty and wellness company providing facial, slimming and therapeutic massage services.

• Cold call customers to secure service bookings
• Customer service duties
• Reception duties
• Reminder calls
• Invoicing
• Day end sales settlement
• Willingness to work in a very challenging environment

• Outgoing, easy-going personality
• Enjoy talking to people and sociable
• Enjoy working in the Beauty and Aesthetic industry

Good salary + commission + allowance

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.

Job Descriptions

1. Handle incoming customer inquiries, orders, & complaints via various communication channels (phone, email, chat) promptly & professionally

2. Process customer orders accurately & efficiently, ensuring timely delivery & adherence to order specifications & company Standard Operating procedures & policies

3. Demonstrate a deep understanding of the company's food products, their features, uses, & benefits to effectively assist customers & provide relevant information

4. Address customer concerns, complaints, or issues regarding product quality, delivery, or service, & work to resolve them promptly while maintaining a positive customer relationship

5. Maintain accurate records of customer interactions, transactions, complaints, & resolutions using customer relationship management (CRM) software or databases

6. Act as a liaison between customers & other departments (such as sales, production, or logistics) to ensure efficient handling of customer inquiries or issues

7. Collect & document customer feedback, suggestions, or complaints to provide insights for improvement in products or services

8. Identify recurring customer issues or trends & collaborate with the relevant departments to improve processes and enhance customer satisfaction

9. Build & maintain positive & long-term relationships with customers, providing exceptional service to enhance loyalty & retention

Job Requirements:

• Experience in customer service, preferably in the food production or related industry.

• Adequate communication skills, both verbal and written.

• Interpersonal skills and ability to handle challenging situations with empathy and professionalism.

• Proficiency in using CRM software or customer service tools will be an advantage.

• Detail-oriented with good organisational and multi coping abilities.

• Knowledge of food products, ingredients, and their uses (preferred but not mandatory).

• Ability to work efficiently in a fast-paced environment and handle high call volumes.

• Mondays to Sundays, 5-day work week on a rotating roster basis, including weekends and public holidays.

Overview

Upnon Academy is a specialised financial education institution focused on early retirement methodology, established by everyday working adults for everyday working adults.

We believe no individual should dedicate a lifetime to relentless work only to face uncertainty or inability in achieving early retirement.

The core issue lies in inadequate financial literacy, which often leads to misguided strategies.

To address this, we developed the REC (Retire Early with Certainty) Program in 2020.

Built on UA’s 4 Personal Finance Frameworks which were tested and validated through our own financial journeys—this program equips everyday working adults with a systematic approach to secure early retirement.

To date, hundreds of clients have successfully transformed their financial futures through this methodology.

Now, we want to reach every family in Singapore.

To achieve this vision, we seek driven, like-minded professionals to join our team.

Together, we will empower individuals through education and actionable strategies to redefine their financial futures.

1. Responding to client inquiries, including providing detailed product information and support.
2. Cultivating long-term relationships with clients to enhance brand loyalty and maintain a positive brand image.
3. Collaborating with cross-functional teams to ensure alignment with organizational objectives.

• A polytechnic diploma or degree.
• Only Singaporean and Permanent Resident.
• Share our vision and values.
• Integrity-driven individuals who prioritize ethics over personal benefits.
• Demonstrated ability to deliver exceptional customer service that distinguishes the company from competitors.
• Commitment to upholding a positive brand reputation and ensuring high customer satisfaction.
• Self-assured, proactive, and results-driven mindset.
• Strong self-discipline and ability to work independently.

• Our passion in tackling the current problems in conventional financial literacy.
• A culture driven by integrity.
• Our emphasis on quality over quantity in our work.
• Our track record of delivering what we promise.
• No prior experience necessary; comprehensive training provided.

If you value integrity over personal gain, are passionate about building a long-lasting career success that is meaningful, please send us your latest resume with a recent photo.

Shortlisted applicants will be contacted to schedule a face to face interview.

Ad ID: J-51202
Posted on 21 Jul :12 pm
Viewed 169 times

Category: Delivery Service

Salary: Nego

Will apply for: Permanent Residence

Contact no.:
Email:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The role involves handling customer inquiries, supporting parcel processing, and ensuring a seamless service experience across all touchpoints.

• Respond to customer inquiries regarding shipment status, delivery options, pricing, customs procedures, and service details through various communication channels.
• Assist in operational tasks including data entry, receiving, checking, packing, and handling parcels throughout the delivery process.
• Take and verify information from customers, ensuring accurate details such as addresses and item descriptions.
• Investigate and resolve customer issues and complaints promptly and professionally.
• Maintain and update customer information, accounts, and preferences, including service upgrades and special requests.
• Accurately input customer data into the system and provide timely updates on service progress.
• Identify and suggest suitable service options based on customer needs and highlight potential sales opportunities.
• Support the overall operations by performing other duties as assigned by the supervisor or branch manager.

• 2–3 years of experience in any industry (customer service experience preferred).
• Students who are studying in any of the institutions listed by MOM or Permanent Resident (PR) status or LTVP holder and Burmese preferred.
• Proficiency in English, Burmese and Microsoft Office applications.
• Strong communication and interpersonal skills.
• A proactive, customer-centric mindset with a passion for service excellence.

Overview

Company: C P WORLD PTE. LTD.

Job Title: Customer Service

Reference: MCF-

Location: 2 Bukit Merah Central

Employment Type: Full Time

Level: Non-executive

Experience: 1 year exp

Industry: Logistics / Supply Chain

Salary: $2,700 to $3,800 Monthly

Posting Details: 18 applications; Posted 18 Sep 2025; Closing on 18 Oct 2025

EEO: See job posting for details

Included note: Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

• 1 year exp
• Non-executive
• Full Time
• Logistics / Supply Chain

• Microsoft Excel
• Arranging
• Supply Chain
• Data Entry
• SAP
• Transportation
• Microsoft Word
• Customer Service
• Shipping
• Able To Work Independently

See how you compare with other applicants and tell employers what skills you have. The more skills you have, the better your job match.

You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.

• Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
• Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
• Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
• Perform documentation and other ad-hoc duties assigned by the team/manager.
• Uphold service standards and contribute to a positive team culture.

• Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
• Team player with a positive, cheerful disposition; proactive and detail-oriented

Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary , or email

We regret that only shortlisted candidates will be notified

EA Licence No. 15C7572

EA Personnel ID. R

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.