27 Volunteer Assistant jobs in Singapore

The Assistant Manager, Volunteer Management is a proactive and empathetic leader passionate about empowering volunteers and driving community impact. He/she possess strong organisational and interpersonal skills, with the ability to manage multiple programmes and stakeholders effectively. Comfortable working both strategically and operationally, he/she embraces innovation and data-driven decision-making. Experience in youth engagement and volunteer leadership development is valuable, along with a collaborative mindset to build lasting partnerships across diverse sectors.

Job Responsibilities

• Support the implementation of a purposeful vision for volunteer management that aligns with the organisation’s mission.

• Assess and identify volunteer needs and gaps across programmes and services, and align volunteer programmes with strategic goals.

• Oversee the end-to-end volunteer recruitment process, including responding to enquiries, screening and interviewing candidates, and planning targeted recruitment campaigns.

• Conduct comprehensive volunteer orientation and training sessions to ensure volunteers understand their roles, organisational policies and safety protocols.

• Lead volunteer appreciation/recognition initiatives, including appreciation events, personalised acknowledgments and regular communication through newsletters and social media.

• Monitor and track volunteer engagement metrics such as hours contributed, and prepare detailed reports on volunteer activities, impact and key performance indicators.

• Lead the integration of technology and innovative practices to enhance volunteer management processes, communication and training.

• Lead and supervise the youth outreach and leadership portfolio, including managing enquiries, developing multi-modal dementia educational resources, supporting youth outreach activities and overseeing a youth leadership programme focused on dementia.

• Provide leadership and guidance to team members to ensure effective execution of volunteer management and youth engagement initiatives.

• Coordinate with external stakeholders—including community groups, corporate partners, schools, and government agencies—to develop and sustain meaningful volunteer collaborations.

• Any other duties as assigned.

Requirements

• Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science.

• At least 3-5 years’ experience in volunteer management, community engagement, youth development or related fields.

• Strong leadership skills with experience supervising or guiding teams.

• Excellent verbal and written communication skills, with the ability to engage diverse stakeholders.

• Proven ability to manage multiple projects, prioritise task and meet deadlines.

• Proficient in using digital tools and platforms for volunteer management and communications.

• Analytical mindset with experience in monitoring, reporting and using data to inform decision-making.

• High emotional intelligence, conflict resolution skills and ability to foster positive volunteer experiences.

• Self-driven, adaptable and able to work collaboratively within a multidisciplinary team.

• Passion for volunteerism and community development.

The Assistant Manager, Volunteer Management is a proactive and empathetic leader passionate about empowering volunteers and driving community impact. He/she possess strong organisational and interpersonal skills, with the ability to manage multiple programmes and stakeholders effectively. Comfortable working both strategically and operationally, he/she embraces innovation and data-driven decision-making. Experience in youth engagement and volunteer leadership development is valuable, along with a collaborative mindset to build lasting partnerships across diverse sectors.

Job Responsibilities

• Support the implementation of a purposeful vision for volunteer management that aligns with the organisation’s mission.

• Assess and identify volunteer needs and gaps across programmes and services, and align volunteer programmes with strategic goals.

• Oversee the end-to-end volunteer recruitment process, including responding to enquiries, screening and interviewing candidates, and planning targeted recruitment campaigns.

• Conduct comprehensive volunteer orientation and training sessions to ensure volunteers understand their roles, organisational policies and safety protocols.

• Lead volunteer appreciation/recognition initiatives, including appreciation events, personalised acknowledgments and regular communication through newsletters and social media.

• Monitor and track volunteer engagement metrics such as hours contributed, and prepare detailed reports on volunteer activities, impact and key performance indicators.

• Lead the integration of technology and innovative practices to enhance volunteer management processes, communication and training.

• Lead and supervise the youth outreach and leadership portfolio, including managing enquiries, developing multi-modal dementia educational resources, supporting youth outreach activities and overseeing a youth leadership programme focused on dementia.

• Provide leadership and guidance to team members to ensure effective execution of volunteer management and youth engagement initiatives.

• Coordinate with external stakeholders—including community groups, corporate partners, schools, and government agencies—to develop and sustain meaningful volunteer collaborations.

• Any other duties as assigned.

Requirements

• Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science.

• At least 3-5 years’ experience in volunteer management, community engagement, youth development or related fields.

• Strong leadership skills with experience supervising or guiding teams.

• Excellent verbal and written communication skills, with the ability to engage diverse stakeholders.

• Proven ability to manage multiple projects, prioritise task and meet deadlines.

• Proficient in using digital tools and platforms for volunteer management and communications.

• Analytical mindset with experience in monitoring, reporting and using data to inform decision-making.

• High emotional intelligence, conflict resolution skills and ability to foster positive volunteer experiences.

• Self-driven, adaptable and able to work collaboratively within a multidisciplinary team.

• Passion for volunteerism and community development.

The Assistant Manager, Volunteer Management is a proactive and empathetic leader passionate about empowering volunteers and driving community impact. He/she possess strong organisational and interpersonal skills, with the ability to manage multiple programmes and stakeholders effectively. Comfortable working both strategically and operationally, he/she embraces innovation and data-driven decision-making. Experience in youth engagement and volunteer leadership development is valuable, along with a collaborative mindset to build lasting partnerships across diverse sectors.

Job Responsibilities

• Support the implementation of a purposeful vision for volunteer management that aligns with the organisation’s mission.
• Assess and identify volunteer needs and gaps across programmes and services, and align volunteer programmes with strategic goals.
• Oversee the end-to-end volunteer recruitment process, including responding to enquiries, screening and interviewing candidates, and planning targeted recruitment campaigns.
• Conduct comprehensive volunteer orientation and training sessions to ensure volunteers understand their roles, organisational policies and safety protocols.
• Lead volunteer appreciation/recognition initiatives, including appreciation events, personalised acknowledgments and regular communication through newsletters and social media.
• Monitor and track volunteer engagement metrics such as hours contributed, and prepare detailed reports on volunteer activities, impact and key performance indicators.
• Lead the integration of technology and innovative practices to enhance volunteer management processes, communication and training.
• Lead and supervise the youth outreach and leadership portfolio, including managing enquiries, developing multi-modal dementia educational resources, supporting youth outreach activities and overseeing a youth leadership programme focused on dementia.
• Provide leadership and guidance to team members to ensure effective execution of volunteer management and youth engagement initiatives.
• Coordinate with external stakeholders—including community groups, corporate partners, schools, and government agencies—to develop and sustain meaningful volunteer collaborations.
• Any other duties as assigned.

Requirements

• Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science.
• At least 3-5 years’ experience in volunteer management, community engagement, youth development or related fields.
• Strong leadership skills with experience supervising or guiding teams.
• Excellent verbal and written communication skills, with the ability to engage diverse stakeholders.
• Proven ability to manage multiple projects, prioritise task and meet deadlines.
• Proficient in using digital tools and platforms for volunteer management and communications.
• Analytical mindset with experience in monitoring, reporting and using data to inform decision-making.
• High emotional intelligence, conflict resolution skills and ability to foster positive volunteer experiences.
• Self-driven, adaptable and able to work collaboratively within a multidisciplinary team.
• Passion for volunteerism and community development.

Position Overview

The Volunteer Manager at KKCS drives the strategic direction and day-to-day management of the organisation's volunteer programs, ensuring they effectively support the needs of all service units. This role will oversee, monitor and support volunteer recruitment, onboarding, training, evaluation and retention, establishing a positive and compliant volunteer culture. Additionally, the role involves building data management systems to assess volunteer impact and engaging with community partners to expand support networks for KKCS.

This position requires a proactive leader with excellent organisational and interpersonal skills, capable of supporting colleagues, volunteers in curating good volunteer experiences and building community partnerships. The Volunteer Manager will play a crucial role in aligning volunteer contributions with KKCS's mission, fostering growth and recognition for volunteers, and ensuring program compliance and quality.

Key Duties & Responsibilities

1. Volunteer Management

1.1. Lead, develop, and implement volunteer management policies, processes, and culture across KKCS.

1.2. Lead, develop and build capability of KKCS staff to better manage volunteers in KKCS.

1.3. Build and maintain a pool of dedicated volunteers to support all KKCS service units.

1.4. Conduct needs analysis with service units, including risk assessment, role descriptions, and continuity planning.

1.5. Oversee volunteer recruitment, registration, screening, and interviews in collaboration with KKCS service units.

1.6. Coordinate onboarding programs in collaboration with KKCS service units.

1.7. Develop and oversee volunteer training and capability development programs.

1.8. Lead volunteer evaluation sessions and organise appreciation events.

1.9. Lead and implement risk mitigation strategies and plans in collaboration with KKCS service units e.g., ensure volunteer adherence to organisational guidelines, including the code of conduct by KKCS staff and volunteers.

2. Data management

2.1. Lead, establish, oversee and maintain IT systems for efficient volunteer data management.

2.2. Support KKCS staff in utilisation of the IT system for effective volunteer data management.

2.3. Oversee volunteer data tracking and analysis for impact evaluations.

3. Partnership Engagement

3.1. Lead engagement with internal and external partners to fulfill KKCS's volunteer needs.

3.2. Build and sustain a network of community partners to support KKCS services.

4. Other duties:

4.1. Fulfill any additional responsibilities and duties as assigned by the Supervisor and Centre Director.

Requirements

· Degree in Social Sciences or related field preferred.

· Minimum 5-7 years of relevant experience in Social Service or similar settings.

· Volunteering experience in social service or healthcare sectors.

· Proficiency in report writing and Microsoft Office applications.

· Strong interpersonal and leadership skills.

· Skilled in written and verbal communication.

· Creative, proactive, and resourceful.

Position Overview

The Volunteer Manager at KKCS drives the strategic direction and day-to-day management of the organisation’s volunteer programs, ensuring they effectively support the needs of all service units. This role will oversee, monitor and support volunteer recruitment, onboarding, training, evaluation and retention, establishing a positive and compliant volunteer culture. Additionally, the role involves building data management systems to assess volunteer impact and engaging with community partners to expand support networks for KKCS.

This position requires a proactive leader with excellent organisational and interpersonal skills, capable of supporting colleagues, volunteers in curating good volunteer experiences and building community partnerships. The Volunteer Manager will play a crucial role in aligning volunteer contributions with KKCS’s mission, fostering growth and recognition for volunteers, and ensuring program compliance and quality.

Key Duties & Responsibilities

1. Volunteer Management

1.1. Lead, develop, and implement volunteer management policies, processes, and culture across KKCS.

1.2. Lead, develop and build capability of KKCS staff to better manage volunteers in KKCS.

1.3. Build and maintain a pool of dedicated volunteers to support all KKCS service units.

1.4. Conduct needs analysis with service units, including risk assessment, role descriptions, and continuity planning.

1.5. Oversee volunteer recruitment, registration, screening, and interviews in collaboration with KKCS service units.

1.6. Coordinate onboarding programs in collaboration with KKCS service units.

1.7. Develop and oversee volunteer training and capability development programs.

1.8. Lead volunteer evaluation sessions and organise appreciation events.

1.9. Lead and implement risk mitigation strategies and plans in collaboration with KKCS service units e.g., ensure volunteer adherence to organisational guidelines, including the code of conduct by KKCS staff and volunteers.

2. Data management

2.1. Lead, establish, oversee and maintain IT systems for efficient volunteer data management.

2.2. Support KKCS staff in utilisation of the IT system for effective volunteer data management.

2.3. Oversee volunteer data tracking and analysis for impact evaluations.

3. Partnership Engagement

3.1. Lead engagement with internal and external partners to fulfill KKCS's volunteer needs.

3.2. Build and sustain a network of community partners to support KKCS services.

4. Other duties:

4.1. Fulfill any additional responsibilities and duties as assigned by the Supervisor and Centre Director.

Requirements

· Degree in Social Sciences or related field preferred.

· Minimum 5-7 years of relevant experience in Social Service or similar settings.

· Volunteering experience in social service or healthcare sectors.

· Proficiency in report writing and Microsoft Office applications.

· Strong interpersonal and leadership skills.

· Skilled in written and verbal communication.

· Creative, proactive, and resourceful.

Recruitment

• Manage volunteer enquiries and applications from individuals, corporate, school and community groups.
• Work with various community partners such as SG Cares Volunteer Centres, South East CDC, Tertiary Institutions, Special Interest Groups to recruit and mobilise volunteers.
• Help to identify volunteers' area of interest, Job Scope, Skills & Attribution, availability, duration, Training / Support that they need.
• Be clear of volunteer requirements / segments (students, expats, homemakers, professionals, skilled, generic, individual / group, direct / indirect) and to know where to focus and be precise and targeted in recruitment efforts

Orientation

• Ensuring all new volunteers avail themselves to our volunteer training videos and volunteer handbook
• Screening and helping volunteers to discern where / how they would like to serve.
• Ensure governance in the onboarding of volunteers (Declaration forms – child protection, clearance with SG Enable / MSF, Non-Disclosure /Confidentiality, Media consent, etc.)
• Managing ongoing training to further equip regular volunteers

Volunteer Database

• Data capture and managing volunteer database - Matching, Selection, Scheduling, Attendance record and Feedback collection with Master Volunteer data on Google Sheet / VMS that will eventually be transferred to proper VMS CRM when available
• Develop resources and contribute ideas to the conceptualising of the Volunteer Management System (VMS).

Deployment

• Work closely with HODs or Representatives of SAAH, SAAS, DAC SK and DAC SL to manage volunteer deployment and ground operations.
• Troubleshoot and attend to volunteers on-site
• Manage relations, have open communications and maintain good rapport for sustained interest and support of SAAC's volunteer opportunities and programmes.

Any Other Business

· Administrative duties e.g. Prepare / Monitor associated budget and expenditure among others

· Support and render assistance to the Development Team as needed.

Requirements:

· Possess a Degree in any discipline with at least 2 - 5 years of relevant experiences

· Preferably with experience in volunteer and event management

· Effective communications skills (both verbal and written). (Experience in marketing communications and the use of social media is an added advantage.)

· Resourceful, self-motivated with problem solving and analytical skills

· Good organisational skills, careful attention to details and result-oriented

· Adept at working with data and familiar with VMS-DMS-CRM systems.

· Team player with strong inter-personal skills who can rally and mobilise people around a central mission.

· A passion to serve in special needs sector, and being resilient with a start-up mentality

Recruitment

• Manage volunteer enquiries and applications from individuals, corporate, school and community groups.
• Work with various community partners such as SG Cares Volunteer Centres, South East CDC, Tertiary Institutions, Special Interest Groups to recruit and mobilise volunteers.
• Help to identify volunteers’ area of interest, Job Scope, Skills & Attribution, availability, duration, Training / Support that they need.
• Be clear of volunteer requirements / segments (students, expats, homemakers, professionals, skilled, generic, individual / group, direct / indirect) and to know where to focus and be precise and targeted in recruitment efforts

Orientation

• Ensuring all new volunteers avail themselves to our volunteer training videos and volunteer handbook
• Screening and helping volunteers to discern where / how they would like to serve.
• Ensure governance in the onboarding of volunteers (Declaration forms – child protection, clearance with SG Enable / MSF, Non-Disclosure /Confidentiality, Media consent, etc.)
• Managing ongoing training to further equip regular volunteers

Volunteer Database

• Data capture and managing volunteer database - Matching, Selection, Scheduling, Attendance record and Feedback collection with Master Volunteer data on Google Sheet / VMS that will eventually be transferred to proper VMS CRM when available
• Develop resources and contribute ideas to the conceptualising of the Volunteer Management System (VMS).

Deployment

• Work closely with HODs or Representatives of SAAH, SAAS, DAC SK and DAC SL to manage volunteer deployment and ground operations.
• Troubleshoot and attend to volunteers on-site
• Manage relations, have open communications and maintain good rapport for sustained interest and support of SAAC’s volunteer opportunities and programmes.

Any Other Business

· Administrative duties e.g. Prepare / Monitor associated budget and expenditure among others

· Support and render assistance to the Development Team as needed.

Requirements:

· Possess a Degree in any discipline with at least 2 - 5 years of relevant experiences

· Preferably with experience in volunteer and event management

· Effective communications skills (both verbal and written). (Experience in marketing communications and the use of social media is an added advantage.)

· Resourceful, self-motivated with problem solving and analytical skills

· Good organisational skills, careful attention to details and result-oriented

· Adept at working with data and familiar with VMS-DMS-CRM systems.

· Team player with strong inter-personal skills who can rally and mobilise people around a central mission.

· A passion to serve in special needs sector, and being resilient with a start-up mentality

Company description:

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

Join us in creating meaningful connections and fostering a vibrant volunteer community! We are seeking a dynamic Senior Executive to drive our staff and volunteer engagement programmes. In this role, you will have the opportunity to shape employee and volunteer experiences and build impactful volunteer partnerships that make a difference.

Working within our HR team, you will play a crucial role in developing and implementing engagement strategies that enhance workplace satisfaction while managing our growing volunteer community.

Key Responsibilities

Volunteer Engagement

• Develop and implement volunteer recruitment, training, and retention strategies
• Coordinate volunteer programmes and maintain volunteer database
• Build and nurture relationships with volunteers and community partners
• Design and deliver volunteer orientation and training programmes
• Monitor volunteer satisfaction and programme effectiveness
• Organise volunteer appreciation events and recognition initiatives

Staff Engagement

• Support implementation of staff engagement initiatives that foster a positive workplace and giving culture (through volunteerism)
• Coordinate and manage employee wellness and engagement activities
• Analyse feedback and engagement metrics to identify areas for improvement
• Support internal communications and change management initiatives

Job Requirements

• Bachelor's degree in Human Resources, Social Work, Marketing, Hospitality or related discipline
• 3 to 5 years' experience in volunteer management, customer service or marketing or related fields
• Strong project management, presentation and event coordination skills
• Proficient in digital communication tools, volunteer management systems and Microsoft Office suite
• Must demonstrate excellent communication skills and ability to work with diverse stakeholder groups.
• Basic budget and resource management capabilities