76 Ux Researcher jobs in Singapore

Responsible for conducting research, analysing data to derive insights to improve service journey experience and inform overall product strategy, development and design decisions

• Conduct in-depth qualitative and quantitative research to uncover Business/Public Officer needs, behaviours, motivations, and pain points.
• Be adept in generative and evaluative research to understand problem spaces and identify the right problem to tackle.
• Develop and execute comprehensive research plans, including user interviews, surveys, usability testing, and A/B testing.
• Analyse qualitative and quantitative research data to identify trends, patterns, and actionable insights.
• Create compelling research reports and presentations to share findings with cross-functional teams and stakeholders.
• Facilitate workshops and ideation sessions prioritising user needs.
• Apply design thinking principles to creatively solve problems and envision innovative solutions.

Requirements

• Experience working as a user researcher and/or service designer
• Advanced degree, training, or certification in service design, UX design or related design fields
• Comfortable working with Product, Tech, Data, and Business partners to deliver services and experiences
• Strong knowledge in product design processes and emerging technologies
• Demonstrates systems thinking, teamwork, leadership, planning and successfully implemented projects in a dynamic and agile environment.
• Familiarity with design and prototyping tools, such as: Figma, and/or Adobe Creative Suite
• Self-directed, organised, efficient; a deep and insightful thinker who likes the challenge of a complex problem, and is an effective communicator, presenter, and negotiator.
• Direct experience in both traditional and modern approaches to recruitment, diverse research methods, and reporting.
• Knowledge of user research principles, methodologies, and deliverables
• Strong ability to identify key research objectives in partnership with product, design, brand, and engineering teams to address research needs for various brands and projects throughout the product life cycle.
• Strong knowledge of various research methods and the experience to select the right research to do at the right time and synthesise insights into coherent, digestible deliverables that visually reflect those results, including
• Service design blueprints, journey maps, and process flows

• Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies and timelines.
• Share research findings with product, design and executive teams in ways that support decisions.
• Provide regular project updates, including status, blockers and open questions.
• Recommend appropriate research methods and tools based on stakeholder goals.
• Work with Product Managers to forecast and prioritize research needs.

• Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement.
• Build user empathy across the organisation through readouts and direct feedback.

• Stay current on industry trends and best practices in UX research.

• You centre users in your work, understanding their experiences, emotions, and motivations.
• You ensure these insights are clearly communicated and embedded in team decisions.
• You use interviews, surveys, and usability tests to uncover what is relevant

• You are confident in both qualitative and quantitative research methods and know when to apply each.
• You turn findings into clear, actionable insights that guide product and design decisions.

• Able to present research findings in a clear, engaging, and accessible way.
• Collaborate closely with cross-functional teams to ensure insights lead to meaningful improvements.

• Skilled in selecting and using research tools to manage studies, analyse data, and communicate results.
• Able to apply these tools effectively in your day-to-day work.

• Able to adapt your approach and communication style to suit different audiences.
• Working alongside your team to explore new ways to apply research and drive innovation.

• 3-5 years of UX research experience, ideally in health tech or regulated industries
• Comfortable conducting research in a fast-paced, cross-functional environment
• Portfolio that shows past research work and deliverables
• Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
• Strong communication and collaboration skills
• Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
• Some travel required internationally
• As this role involves facilitating research for the China market, conversational proficiency in Mandarin is preferred to effectively engage with users and stakeholders

• Experience working in healthcare or medical device industry

Job Summary

This role a high-exposure opportunity to dive into all aspects of user research, supporting both quantitative and qualitative studies. The successful candidate will gain valuable experience across various financial products (both B2C and B2B) across different regional markets.

Key Responsibilities

Research Execution & Support (Qualitative & Quantitative)

• Study Preparation: Assist in the preparation of research materials, including recruitment screeners, discussion guides, survey questions, and usability test protocols.
• Data Collection: Execute both qualitative and quantitative research activities under guidance, including:
  • Conducting user interviews and usability testing.
  • Programming, distributing, and monitoring online surveys (e.g., NPS, product feedback).
  • Coordinating participant recruitment and scheduling.
• Competitive Analysis: Support market sensing and competitive landscape research by collecting and analyzing data on competitor products, features, and user experience.

Data Analysis & Synthesis

• Analysis: Analyze qualitative and quantitative data collected from various research methods to identify key themes, trends, user pain points, and opportunities.
• Data Management: Organize, clean, and manage research data following best practices.

Reporting & Communication

• Report Crafting: Assist in creating comprehensive research reports, presentations, user journey maps, and user personas to communicate findings to cross-functional stakeholders (e.g., Product, Design, Engineering, Marketing).
• Presentation: Present research findings and user insights clearly and compellingly to internal teams.

General

• Work collaboratively with Senior Researchers and cross-functional teams to align research activities with product and business goals.
• Maintain documentation of research processes and findings.

Required

• Bachelor's degree in a relevant field such as Psychology, Communication, Sociology, Marketing, or a related discipline.
• More than 2 years of experience in conducting user research, UX research, or a similar field (internship or academic project experience is highly relevant).
• Foundational knowledge of both qualitative and quantitative research methods.
• Proficiency with basic data analysis and presentation tools (e.g., Excel, PowerPoint/SPSS).

Job Description

About the role:

As an UX Researcher on the Consumer digital team, you will work closely with designers, product managers and other stakeholders to create and refine digital experiences that improve the lives of our users. Using mixed-methods research, you will support teams by bringing clarity to ambiguity with user insights throughout the product development process, from early-stage discovery to launch and evaluation. The role is essential in delivering seamless and intuitive user experiences that are grounded in user needs.

Let's talk about the role

Product Team Influence

• Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies and timelines.
• Share research findings with product, design and executive teams in ways that support decisions.
• Provide regular project updates, including status, blockers and open questions.
• Recommend appropriate research methods and tools based on stakeholder goals.
• Work with Product Managers to forecast and prioritize research needs.

Organizational Influence

• Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement.
• Build user empathy across the organisation through readouts and direct feedback.

UXR Influence

• Stay current on industry trends and best practices in UX research.

Let's talk about you

Empathy & User Advocacy

• You centre users in your work, understanding their experiences, emotions, and motivations.
• You ensure these insights are clearly communicated and embedded in team decisions.
• You use interviews, surveys, and usability tests to uncover what is relevant

Analytical Thinking

• You are confident in both qualitative and quantitative research methods and know when to apply each.
• You turn findings into clear, actionable insights that guide product and design decisions.

Communication & Collaboration

• Able to present research findings in a clear, engaging, and accessible way.
• Collaborate closely with cross-functional teams to ensure insights lead to meaningful improvements.

Technical Proficiency

• Skilled in selecting and using research tools to manage studies, analyse data, and communicate results.
• Able to apply these tools effectively in your day-to-day work.

Creativity

• Able to adapt your approach and communication style to suit different audiences.
• Working alongside your team to explore new ways to apply research and drive innovation.

Required:

• 3-5 years of UX research experience, ideally in health tech or regulated industries
• Comfortable conducting research in a fast-paced, cross-functional environment
• Portfolio that shows past research work and deliverables
• Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
• Strong communication and collaboration skills
• Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
• Some travel required internationally
• As this role involves facilitating research for the China market, conversational proficiency in Mandarin is preferred to effectively engage with users and stakeholders

Preferred:

• Experience working in healthcare or medical device industry

Job Summary

This role a high-exposure opportunity to dive into all aspects of user research, supporting both quantitative and qualitative studies. The successful candidate will gain valuable experience across various financial products (both B2C and B2B) across different regional markets.

Key Responsibilities

Research Execution & Support (Qualitative & Quantitative)

• Study Preparation: Assist in the preparation of research materials, including recruitment screeners, discussion guides, survey questions, and usability test protocols.
• Data Collection: Execute both qualitative and quantitative research activities under guidance, including:
  • Conducting user interviews and usability testing.
  • Programming, distributing, and monitoring online surveys (e.g., NPS, product feedback).
  • Coordinating participant recruitment and scheduling.
• Competitive Analysis: Support market sensing and competitive landscape research by collecting and analyzing data on competitor products, features, and user experience.

Data Analysis & Synthesis

• Analysis: Analyze qualitative and quantitative data collected from various research methods to identify key themes, trends, user pain points, and opportunities.
• Data Management: Organize, clean, and manage research data following best practices.

Reporting & Communication

• Report Crafting: Assist in creating comprehensive research reports, presentations, user journey maps, and user personas to communicate findings to cross-functional stakeholders (e.g., Product, Design, Engineering, Marketing).
• Presentation: Present research findings and user insights clearly and compellingly to internal teams.

General

• Work collaboratively with Senior Researchers and cross-functional teams to align research activities with product and business goals.
• Maintain documentation of research processes and findings.

Required

• Bachelor's degree in a relevant field such as Psychology, Communication, Sociology, Marketing, or a related discipline.
• More than 2 years of experience in conducting user research, UX research, or a similar field (internship or academic project experience is highly relevant).
• Foundational knowledge of both qualitative and quantitative research methods.
• Proficiency with basic data analysis and presentation tools (e.g., Excel, PowerPoint/SPSS).

Job Description

About the role:

As an UX Researcher on the Consumer digital team, you will work closely with designers, product managers and other stakeholders to create and refine digital experiences that improve the lives of our users. Using mixed-methods research, you will support teams by bringing clarity to ambiguity with user insights throughout the product development process, from early-stage discovery to launch and evaluation. The role is essential in delivering seamless and intuitive user experiences that are grounded in user needs.

Let’s talk about the role

Product Team Influence

• Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies and timelines.
• Share research findings with product, design and executive teams in ways that support decisions.
• Provide regular project updates, including status, blockers and open questions.
• Recommend appropriate research methods and tools based on stakeholder goals.
• Work with Product Managers to forecast and prioritize research needs.

Organizational Influence

• Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement.
• Build user empathy across the organisation through readouts and direct feedback.

UXR Influence

• Stay current on industry trends and best practices in UX research.

Let’s talk about you

Empathy & User Advocacy

• You centre users in your work, understanding their experiences, emotions, and motivations.
• You ensure these insights are clearly communicated and embedded in team decisions.
• You use interviews, surveys, and usability tests to uncover what is relevant

Analytical Thinking

• You are confident in both qualitative and quantitative research methods and know when to apply each.
• You turn findings into clear, actionable insights that guide product and design decisions.

Communication & Collaboration

• Able to present research findings in a clear, engaging, and accessible way.
• Collaborate closely with cross-functional teams to ensure insights lead to meaningful improvements.

Technical Proficiency

• Skilled in selecting and using research tools to manage studies, analyse data, and communicate results.
• Able to apply these tools effectively in your day-to-day work.

Creativity

• Able to adapt your approach and communication style to suit different audiences.
• Working alongside your team to explore new ways to apply research and drive innovation.

Required:

• 3-5 years of UX research experience, ideally in health tech or regulated industries
• Comfortable conducting research in a fast-paced, cross-functional environment
• Portfolio that shows past research work and deliverables
• Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
• Strong communication and collaboration skills
• Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
• Some travel required internationally
• As this role involves facilitating research for the China market, conversational proficiency in Mandarin is preferred to effectively engage with users and stakeholders

Preferred:

• Experience working in healthcare or medical device industry

about the company:
Our client is a global IT Company

about the job:

• Organizing user tests and User Interviews, participating in the moderation, observation and note taking of each session.
• Conducting desktop research to analyse market landscape and competitor products.
• Analyzing raw data from different sources such as interviews or surveys and turn them into actionable insights for the development team.
• Participating in the write-up of user research reports, research brief.
• Preparing collaborates and summary for internal communication.
• Helping the User Research team in developing best practices in terms of research toolkit and processes

skills and experience required:

• Bachelor's degree in HCI, Psychology, Design, Communication, Information Science or related field.
• Familiar with quantitative analysis using excel and SPSS.
• Experience with research tools such as UserTesting, Maze, Qualtrics is a bonus.
• Good communication and collaboration skills.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at (EA: 94C3609 /R )

Key Responsibilities

● Loves data and analyses them to turn data into information, information into insight and insight into digital business decisions.

● Responsibilities include conducting full lifecycle analysis to include users and business requirements, activities and strategic design approach.

● Will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

● Ultimately, you should be able to effectively connect the business vision with our Human

● Centered Design thinking and strategy that facilitates delightful user experiences.

Prerequisites

● Work with UI/UX teams to prioritize business goals and information needed to craft the digital and design strategy

● Research products, services and current strategies to identify new opportunities

● Interpret data, analyze results using statistical techniques and provide insightful reports

● Identify, analyze, and interpret trends or patterns in complex data sets

● Analyze web traffi c metrics and suggest solutions to boost web presence

Job Types: Temporary, Freelance

Contract length: 2 months

Pay: $3, $5,000.00 per month

Work Location: In person

1 week ago Be among the first 25 applicants
We’re seeking a Senior UX Researcher with 6–8 years of experience in complex product environments who wants to do more than just run studies—you want to transform how product decisions are made. This is your chance to embed research deeply in a fast-paced organization operating at the intersection of crypto and finance.
You’ll lead foundational and evaluative research while building a culture of continuous discovery across our flagship products: Main App, Exchange, and Onchain. You’ll introduce scalable frameworks, coach teams to own their research, and ensure user understanding is embedded throughout the product lifecycle. Your impact will extend beyond insights—you’ll shape strategy, accelerate learning cycles, and help measure how effectively we meet real user needs. If you want to build a research practice that drives what ships—and amplifies its impact through others—this is the role for you.
Role Overview:
We’re seeking a Senior UX Researcher with 6–8 years of experience in complex product environments who wants to do more than just run studies—you want to transform how product decisions are made. This is your chance to embed research deeply in a fast-paced organization operating at the intersection of crypto and finance.
You’ll lead foundational and evaluative research while building a culture of continuous discovery across our flagship products: Main App, Exchange, and Onchain. You’ll introduce scalable frameworks, coach teams to own their research, and ensure user understanding is embedded throughout the product lifecycle. Your impact will extend beyond insights—you’ll shape strategy, accelerate learning cycles, and help measure how effectively we meet real user needs. If you want to build a research practice that drives what ships—and amplifies its impact through others—this is the role for you.
Responsibilities:
Build and scale research systems by introducing lightweight processes, playbooks, and tools that enable teams to conduct consistent, rigorous user research
Coach and empower cross-functional teams to adopt a continuous discovery mindset, providing guidance, training, and support to make research integral to how we work
Lead high-impact studies to demonstrate best practices, uncover foundational insights, and accelerate strategic understanding where needed
Translate user insights into compelling narratives that influence product decisions, shape roadmaps, and elevate user understanding across the organization
Requirements:
Research Systems & Enablement
Proven experience setting up research operations from scratch—tools, templates, repositories, and scalable processes teams trust
Systems thinker who embeds research in product culture through rituals, onboarding, enablement, and ongoing collaboration
Experience standardizing methods across teams while tailoring to context and product maturity
Methodological Rigor
Deep expertise in qualitative and quantitative methods, knowing when and how to combine them effectively
Skilled at designing research plans that balance speed and depth, distinguishing between generic feedback and high-impact insights
Comfortable applying statistical principles to ensure confidence, significance, and validity in findings
Proficient with tools like Dovetail, Maze, Typeform, UserTesting, Mixpanel, and Tableau, integrating them into workflows to uncover patterns and track behavior at scale
Collaboration & Influence
Strong cross-functional collaborator, building trust and alignment with product, design, engineering, and data teams
Effective coach for non-researchers, raising the organization’s baseline in discovery and user understanding
Clear, confident communicator able to craft narratives that inspire action and connect research to business outcomes
Domain Understanding (Preferred)
Familiarity with crypto, trading, or financial products is a plus—but curiosity and ability to ramp quickly matter most. Passion for complex, data-driven environments is essential
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Job function Information Technology
Referrals increase your chances of interviewing at Crypto.com by 2x
Get notified about new User Experience Researcher jobs in
Singapore, Singapore .
Specialist/Senior Specialist Digital Experience
UI/UX Intern, Buyer & Marketing - Design
Product Operation Specialist - Evaluation and Investigation
Mgr/ Senior Mgr/ Assistant Director, Service Design and Management Department 2
(LTA-IDE) ASSISTANT MANAGER, SPATIAL EXPERIENCE & ENGAGEMENT
User Operations Manager (Engagement & Retention)
Product Operation Specialist - User Feedback
Innovation and Collaboration Centre Intern
Product Design Manager (UI&UX Communications)
Innovation and Collaboration Centre Intern
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr