7 University Lecturer jobs in Singapore

Customer Service Officer (Higher Education)
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Customer Service Officer (Higher Education)
role at
TDCX
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
You’ll help us deliver excellent service to our partner brands by performing these tasks:
Establish a positive, consistent, and timely interaction that meets the customer’s needs effectively by providing excellent support experience across different platforms (phone, email and chats).
Identify customer's needs. Apply critical thinking and research to offer tailored solutions that address their specific needs.
Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
Contribute to continuous improvement of internal processes that enhance customer satisfaction and process efficiency.
Foster customer loyalty by providing exceptional service and paying close attention to details.
Build sustainable customer relationships and provide long term customer value by promptly following up and providing additional support when needed.
Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of the company.
Who are we looking for?
Diploma or GCE ‘O’ Level with at least 3 years of experience in the Customer Service industry.
Effectively bilingual and articulate with a strong command of spoken and written English.
Proficient in MS Office applications with excellent keyboard skills.
Possess good customer handling skills with a positive mindset.
Team player who is able to adapt in a fast paced environment.
Strong time management skills and motivation to exceed expectations.
Comfortable working with computers and multiple systems.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit
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Foster the adoption of AI in Higher Education institutions by joining a dedicated team. Your key objective will be to showcase AI's transformative value for teaching, learning, and research within universities and colleges.

• You'll work closely with customers to identify their requirements and design solutions integrating AI with their infrastructure.
• As a technical advocate, you'll promote AI capabilities in customer-facing meetings, workshops, and events.
• Collaborate with Product, Engineering, and Sales teams to provide feedback, influence the product roadmap, and stay ahead of industry trends.
• Prepare compelling demonstrations of AI and address technical questions throughout the sales and adoption process.
• Take responsibility for the technical aspects of solutions, including bid responses, product briefings, partner training, proof-of-concept work, and coordinating technical resources.

ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

As a Solutions Engineer for Google for Education, you will be at the forefront of managing the adoption of Gemini, our cutting-edge AI, within the Higher Education sector. You will be a key player in a dedicated team, responsible for developing and executing the technical go-to-market strategy for Gemini. Your primary objective will be to foster meaningful adoption that demonstrates the transformative value of Gemini for teaching, learning, and research within universities and colleges.

• Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
• Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
• Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
• Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
• Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.
• 6 years of experience in technical sales, education technology, or a related field.

• 5 years of experience in sales engineering/technical consultancy.
• Experience in architecting cloud-based analytics systems and dashboarding experiences.
• Experience with artificial intelligence, machine learning, or other transformative technologies.
• Experience supporting technology adoption and change-management initiatives with customers.
• Knowledge of web and related technologies (e.g., HTTP, APIs, XML/HTML), including a working knowledge of web application development and integration.
• Understanding of the Higher Education sector, including its issues and decision-making processes.

Product area
ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.
Job description
As a Solutions Engineer for Google for Education, you will be at the forefront of managing the adoption of Gemini, our cutting-edge AI, within the Higher Education sector. You will be a key player in a dedicated team, responsible for developing and executing the technical go-to-market strategy for Gemini. Your primary objective will be to foster meaningful adoption that demonstrates the transformative value of Gemini for teaching, learning, and research within universities and colleges.
Job responsibilities
Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.
Minimum qualifications
Bachelor’s degree or equivalent practical experience.
10 years of experience in a technical project management or a customer-facing role.
6 years of experience in technical sales, education technology, or a related field.
Preferred qualifications
5 years of experience in sales engineering/technical consultancy.
Experience in architecting cloud-based analytics systems and dashboarding experiences.
Experience with artificial intelligence, machine learning, or other transformative technologies.
Experience supporting technology adoption and change-management initiatives with customers.
Knowledge of web and related technologies (e.g., APIs, XML/HTML), including a working knowledge of web application development and integration.
Understanding of the Higher Education sector, including its issues and decision-making processes.
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ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

As a Solutions Engineer for Google for Education, you will be at the forefront of managing the adoption of Gemini, our cutting-edge AI, within the Higher Education sector. You will be a key player in a dedicated team, responsible for developing and executing the technical go-to-market strategy for Gemini. Your primary objective will be to foster meaningful adoption that demonstrates the transformative value of Gemini for teaching, learning, and research within universities and colleges.

• Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
• Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
• Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
• Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
• Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.
• 6 years of experience in technical sales, education technology, or a related field.

• 5 years of experience in sales engineering/technical consultancy.
• Experience in architecting cloud-based analytics systems and dashboarding experiences.
• Experience with artificial intelligence, machine learning, or other transformative technologies.
• Experience supporting technology adoption and change-management initiatives with customers.
• Knowledge of web and related technologies (e.g., HTTP, APIs, XML/HTML), including a working knowledge of web application development and integration.
• Understanding of the Higher Education sector, including its issues and decision-making processes.

We invite highly passionate individuals who share the dream for our girls to join us as:

Higher Chinese Language Teaching Position (Full-Time)

Be part of a team that learns and grows together, designs forward-looking curriculum, and boldly explores approaches for nurturing high-ability learners.

Join us, for a unique opportunity to hone the craft of teaching and to be part of a school environment that values and promotes professional learning. Our students are creative, self-disciplined, and motivated, and we invite you to join us in nurturing them thinkers , leaders and pioneers of the future.

We are looking for candidates with the following attributes:

• Believes first of all in nurturing the child as a whole person, and who have a strong belief in every student’s ability and motivation to learn.
• Possesses at least a Bachelor's Degree from a recognized university with relevant teaching subject(s)
• A Post-Graduate Diploma in Education (PGDE) is preferred
• Possesses deep knowledge of their subject discipline and an openness to explore connections across disciplines. Our curriculum is developed in a constructive context that encourages students to make connections across the disciplines.
• Believes the teacher is a model, mentor, and coach in the creation of a learning environment that challenges students in learning, inquiry and leadership; and
• Is able to work well, whether in a team or individual setting

Be part of the dynamic, creative, innovative RGS teaching and learning experience. At the same time, build a meaningful and rewarding career with us.

We offer a competitive and attractive salary package and benefits commensurate with experience.

Interested candidates, please send a detailed resume specifying your subject proficiency to:

The Human Resource Department
Email:

(Only shortlisted candidates will be notified)