46 Travel Manager jobs in Singapore

Job Overview

We are looking for a proactive, experienced Office & Travel Managerthat blends regional travel coordination with dynamic office management, who can work with a focus on getting things done and staying flexible when things change.

This role is based in Singapore and will primarily support travel arrangements across the APAC region, with some global responsibilities during busy periods. The role will also take care of day-to-day office operations for our Singapore office.

Reports to

Head of Admin, APAC

What will you do?

• Plan and book travel (flights, hotels, visas, transport).
• Coordinate with travel providers and support travelers during trips.
• Ensure all travel follows company policies and track travel expenses.
• Work closely with global teams across different time zones.
• Manage daily office operations and ensure things run smoothly.
• Handle office supplies, maintenance, vendor coordination, and basic budgeting.
• Support HR with onboarding and employee engagement activities.
• Organize meetings, events, and maintain office records and policies.

What are we looking for?

• Minimum 3 years of hands-on travel management experience, preferably in a regional or global capacity.
• Proficient inusing GDS, preferably Sabre.
• Familiar with international travel and visa processes.
• Support Singapore and Chinese speaking region role - Fluent competency of Mandarin and Simplified Chinese in spoken and written is essential.
• Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong willingness to grow and open to taking on broader administrative work beyond travel.
• Strong organizational, multitasking, and communication skills.
• Detail-oriented, discreet, and able to work well with global teams.

What additional skills will help you stand out?

• Proficient in using Sabre.
• Office administration experience.
• Prior experience as mentor or supervisor is preferred.

Work mode

• Onsite
• This role isn't eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 18 days of annual leave (additional days based on years of service up to 24 days)
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Other leaves per statutory requirements (Sick Leave, Maternity Leave, Paternity Leave, Childcare Leave)
• Career development and education opportunities within the company
• Premium medical insurance with wellness program
• Mental well-being program (iFeel)
• Flexible benefit for productivity and well-being
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data:

Job Overview
We are looking for a proactive, experienced Office & Travel Managerthat blends regional travel coordination with dynamic office management, who can work with a focus on getting things done and staying flexible when things change.
This role is based in Singapore and will primarily support travel arrangements across the APAC region, with some global responsibilities during busy periods. The role will also take care of day-to-day office operations for our Singapore office.
Reports to
Head of Admin, APAC
What will you do?
Plan and book travel (flights, hotels, visas, transport).
Coordinate with travel providers and support travelers during trips.
Ensure all travel follows company policies and track travel expenses.
Work closely with global teams across different time zones.
Manage daily office operations and ensure things run smoothly.
Handle office supplies, maintenance, vendor coordination, and basic budgeting.
Support HR with onboarding and employee engagement activities.
Organize meetings, events, and maintain office records and policies.
What are we looking for?
Minimum 3 years of hands-on travel management experience, preferably in a regional or global capacity.
Proficient inusing GDS, preferably Sabre.
Familiar with international travel and visa processes.
Support Singapore and Chinese speaking region role - Fluent competency of Mandarin and Simplified Chinese in spoken and written is essential.
Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Strong willingness to grow and open to taking on broader administrative work beyond travel.
Strong organizational, multitasking, and communication skills.
Detail-oriented, discreet, and able to work well with global teams.
What additional skills will help you stand out?
Proficient in using Sabre.
Office administration experience.
Prior experience as mentor or supervisor is preferred.
Work mode
Onsite
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:
18 days of annual leave (additional days based on years of service up to 24 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Other leaves per statutory requirements (Sick Leave, Maternity Leave, Paternity Leave, Childcare Leave)
Career development and education opportunities within the company
Premium medical insurance with wellness program
Mental well-being program (iFeel)
Flexible benefit for productivity and well-being
Personal Gaming Account
Massage room, Coffee, and snacks in the office
Company events
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data:
#J-18808-Ljbffr

Lead and grow B2B and B2C sales for the travel business (flights, hotels, packages, MICE and ancillary services). Own revenue targets, manage key accounts, build channel partnerships, and drive high-conversion pipelines using CRM and data.

• Sales Strategy & Targets
  Develop and execute quarterly sales plans to achieve revenue, margin, and conversion KPIs.
  Build pricing and bundling strategies for packages, corporate travel, and MICE.
• Pipeline & Account Management
  Source, qualify, and close leads (corporates, schools, associations, group tours).
  Manage renewals and upsell/cross-sell ancillary products (insurance, visas, transfers).
• Corporate & Channel Partnerships
  Negotiate SLAs and preferred-supplier deals with airlines, hotels, DMCs, cruise lines, OTAs.
  Set up reseller/affiliate programs; manage travel fairs and roadshows.
• Product & Revenue Enablement
  Coordinate with operations to design itineraries and group departures based on demand.
  Monitor yield and margins; run promotions based on seasonality and load factors.
• Digital & CRM
  Maintain accurate pipeline in CRM (stages, probability, forecast).
  Drive email/WhatsApp campaigns and OTA listing optimisation to increase enquiries and conversions.
• Tendering & Proposals
  Prepare proposals, quotations, and tender submissions for corporate/MICE requests.
  Present solutions, conduct product demos, and lead negotiations to closure.
• Customer Experience & After-Sales
  Ensure service recovery and NPS targets; collect testimonials/case studies.
• Market Intelligence & Compliance
  Track competitor pricing, airline promotions, and travel advisories.
  Adhere to PDPA, STB Travel Agents regulations, and supplier contract terms.

• Monthly/quarterly sales revenue and gross margin
• Lead-to-win conversion rate and average deal size
• Corporate account retention/renewal rate
• MICE/group bookings closed per quarter
• Aged pipeline health and forecast accuracy
• Customer satisfaction/NPS and complaint resolution TAT

• Diploma/Degree in Business, Marketing, Tourism or related field.
• 3–7 years’ sales experience in travel/tourism (corporate/retail/MICE).
• Proven record meeting or exceeding sales targets in a travel environment.

• Strong negotiation and relationship-building skills with airlines, hotels, DMCs.
• Commercial acumen in pricing, yield, and margin management.
• Excellent proposal writing and presentation skills.
• Data-driven mindset; proficient with CRM (HubSpot/Salesforce), Excel/Google Sheets.
• Working knowledge of GDS (Amadeus/Sabre/Galileo) and OTA platforms is an advantage.
• Clear communication in English; additional languages are a plus.

• CRM (HubSpot/Salesforce), Booking engines/OTA dashboards,
  GDS (Amadeus/Sabre/Galileo), MS Office/Google Workspace, WhatsApp Business.

Lead and grow B2B and B2C sales for the travel business (flights, hotels, packages, MICE and ancillary services). Own revenue targets, manage key accounts, build channel partnerships, and drive high-conversion pipelines using CRM and data.

• Sales Strategy & Targets
  Develop and execute quarterly sales plans to achieve revenue, margin, and conversion KPIs.
  Build pricing and bundling strategies for packages, corporate travel, and MICE.
• Pipeline & Account Management
  Source, qualify, and close leads (corporates, schools, associations, group tours).
  Manage renewals and upsell/cross-sell ancillary products (insurance, visas, transfers).
• Corporate & Channel Partnerships
  Negotiate SLAs and preferred-supplier deals with airlines, hotels, DMCs, cruise lines, OTAs.
  Set up reseller/affiliate programs; manage travel fairs and roadshows.
• Product & Revenue Enablement
  Coordinate with operations to design itineraries and group departures based on demand.
  Monitor yield and margins; run promotions based on seasonality and load factors.
• Digital & CRM
  Maintain accurate pipeline in CRM (stages, probability, forecast).
  Drive email/WhatsApp campaigns and OTA listing optimisation to increase enquiries and conversions.
• Tendering & Proposals
  Prepare proposals, quotations, and tender submissions for corporate/MICE requests.
  Present solutions, conduct product demos, and lead negotiations to closure.
• Customer Experience & After-Sales
  Ensure service recovery and NPS targets; collect testimonials/case studies.
• Market Intelligence & Compliance
  Track competitor pricing, airline promotions, and travel advisories.
  Adhere to PDPA, STB Travel Agents regulations, and supplier contract terms.

• Monthly/quarterly sales revenue and gross margin
• Lead-to-win conversion rate and average deal size
• Corporate account retention/renewal rate
• MICE/group bookings closed per quarter
• Aged pipeline health and forecast accuracy
• Customer satisfaction/NPS and complaint resolution TAT

• Diploma/Degree in Business, Marketing, Tourism or related field.
• 3–7 years’ sales experience in travel/tourism (corporate/retail/MICE).
• Proven record meeting or exceeding sales targets in a travel environment.

• Strong negotiation and relationship-building skills with airlines, hotels, DMCs.
• Commercial acumen in pricing, yield, and margin management.
• Excellent proposal writing and presentation skills.
• Data-driven mindset; proficient with CRM (HubSpot/Salesforce), Excel/Google Sheets.
• Working knowledge of GDS (Amadeus/Sabre/Galileo) and OTA platforms is an advantage.
• Clear communication in English; additional languages are a plus.

• CRM (HubSpot/Salesforce), Booking engines/OTA dashboards,
  GDS (Amadeus/Sabre/Galileo), MS Office/Google Workspace, WhatsApp Business.

Role Summary
Lead and grow B2B and B2C sales for the travel business (flights, hotels, packages, MICE and ancillary services). Own revenue targets, manage key accounts, build channel partnerships, and drive high-conversion pipelines using CRM and data.
Key Responsibilities
Sales Strategy & Targets
Develop and execute quarterly sales plans to achieve revenue, margin, and conversion KPIs.
Build pricing and bundling strategies for packages, corporate travel, and MICE.
Pipeline & Account Management
Source, qualify, and close leads (corporates, schools, associations, group tours).
Manage renewals and upsell/cross-sell ancillary products (insurance, visas, transfers).
Corporate & Channel Partnerships
Negotiate SLAs and preferred-supplier deals with airlines, hotels, DMCs, cruise lines, OTAs.
Set up reseller/affiliate programs; manage travel fairs and roadshows.
Product & Revenue Enablement
Coordinate with operations to design itineraries and group departures based on demand.
Monitor yield and margins; run promotions based on seasonality and load factors.
Digital & CRM
Maintain accurate pipeline in CRM (stages, probability, forecast).
Drive email/WhatsApp campaigns and OTA listing optimisation to increase enquiries and conversions.
Tendering & Proposals
Prepare proposals, quotations, and tender submissions for corporate/MICE requests.
Present solutions, conduct product demos, and lead negotiations to closure.
Customer Experience & After-Sales
Ensure service recovery and NPS targets; collect testimonials/case studies.
Market Intelligence & Compliance
Track competitor pricing, airline promotions, and travel advisories.
Adhere to PDPA, STB Travel Agents regulations, and supplier contract terms.
KPIs / Performance Metrics
Monthly/quarterly
sales revenue
and
gross margin
Lead-to-win conversion rate
and
average deal size
Corporate account retention/renewal rate
MICE/group bookings
closed per quarter
Aged pipeline health
and forecast accuracy
Customer satisfaction/NPS
and complaint resolution TAT
Qualifications & Experience
Diploma/Degree in Business, Marketing, Tourism or related field.
3–7 years’ sales experience in travel/tourism (corporate/retail/MICE).
Proven record meeting or exceeding sales targets in a travel environment.
Skills & Competencies
Strong negotiation and relationship-building skills with airlines, hotels, DMCs.
Commercial acumen in pricing, yield, and margin management.
Excellent proposal writing and presentation skills.
Data-driven mindset; proficient with CRM (HubSpot/Salesforce), Excel/Google Sheets.
Working knowledge of GDS (Amadeus/Sabre/Galileo) and OTA platforms is an advantage.
Clear communication in English; additional languages are a plus.
Tools/Systems (as applicable)
CRM (HubSpot/Salesforce), Booking engines/OTA dashboards,
GDS (Amadeus/Sabre/Galileo), MS Office/Google Workspace, WhatsApp Business.
#J-18808-Ljbffr

Lead and grow B2B and B2C sales for the travel business (flights, hotels, packages, MICE and ancillary services). Own revenue targets, manage key accounts, build channel partnerships, and drive high-conversion pipelines using CRM and data.

• Sales Strategy & Targets
  Develop and execute quarterly sales plans to achieve revenue, margin, and conversion KPIs.
  Build pricing and bundling strategies for packages, corporate travel, and MICE.
• Pipeline & Account Management
  Source, qualify, and close leads (corporates, schools, associations, group tours).
  Manage renewals and upsell/cross-sell ancillary products (insurance, visas, transfers).
• Corporate & Channel Partnerships
  Negotiate SLAs and preferred-supplier deals with airlines, hotels, DMCs, cruise lines, OTAs.
  Set up reseller/affiliate programs; manage travel fairs and roadshows.
• Product & Revenue Enablement
  Coordinate with operations to design itineraries and group departures based on demand.
  Monitor yield and margins; run promotions based on seasonality and load factors.
• Digital & CRM
  Maintain accurate pipeline in CRM (stages, probability, forecast).
  Drive email/WhatsApp campaigns and OTA listing optimisation to increase enquiries and conversions.
• Tendering & Proposals
  Prepare proposals, quotations, and tender submissions for corporate/MICE requests.
  Present solutions, conduct product demos, and lead negotiations to closure.
• Customer Experience & After-Sales
  Ensure service recovery and NPS targets; collect testimonials/case studies.
• Market Intelligence & Compliance
  Track competitor pricing, airline promotions, and travel advisories.
  Adhere to PDPA, STB Travel Agents regulations, and supplier contract terms.

• Monthly/quarterly sales revenue and gross margin
• Lead-to-win conversion rate and average deal size
• Corporate account retention/renewal rate
• MICE/group bookings closed per quarter
• Aged pipeline health and forecast accuracy
• Customer satisfaction/NPS and complaint resolution TAT

• Diploma/Degree in Business, Marketing, Tourism or related field.
• 3–7 years’ sales experience in travel/tourism (corporate/retail/MICE).
• Proven record meeting or exceeding sales targets in a travel environment.

• Strong negotiation and relationship-building skills with airlines, hotels, DMCs.
• Commercial acumen in pricing, yield, and margin management.
• Excellent proposal writing and presentation skills.
• Data-driven mindset; proficient with CRM (HubSpot/Salesforce), Excel/Google Sheets.
• Working knowledge of GDS (Amadeus/Sabre/Galileo) and OTA platforms is an advantage.
• Clear communication in English; additional languages are a plus.

• CRM (HubSpot/Salesforce), Booking engines/OTA dashboards,
  GDS (Amadeus/Sabre/Galileo), MS Office/Google Workspace, WhatsApp Business.

Lead and grow the travel business end-to-end: sales, operations, product design, supplier partnerships, compliance, and team performance. Own the P&L and ensure exceptional customer experience across leisure, corporate, MICE, and inbound/outbound segments.

• Sales & Business Growth: Set targets, manage pipeline, drive B2B/B2C sales, key accounts, and channel partnerships; plan promotions and bundles.
• Operations Management: Oversee enquiries → quotation → booking → ticketing → invoicing → after-sales; ensure SLA adherence and zero booking errors.
• Product & Itinerary Design: Curate packages, FIT/GIT tours, MICE programs; negotiate value-adds with airlines, hotels, DMCs, cruise lines, attractions.
• Supplier & Inventory: Source, evaluate, and contract suppliers; monitor rates, allotments, black-out dates, fare rules, and cancellation policies.
• Customer Experience: Handle VIP/complex cases, escalations, service recovery, and feedback loops; maintain high CSAT/NPS.
• Financial Control: Forecast and track revenue, gross margins, overrides, commissions; approve refunds/ADMs/ACMs; ensure timely collections and supplier payments.
• Compliance & Risk: Ensure compliance with STB licensing, PDPA data protection, travel advisories, insurance, and health/safety requirements.
• People Leadership: Recruit, coach, roster, and appraise consultants/ticketing staff; run training on GDS, fares, and service standards.
• Technology & Tools: Own CRM and booking stack; optimize use of Amadeus/Sabre/Galileo , mid-/back-office, e-payments, and reporting dashboards.
• Marketing & Branding: Coordinate digital campaigns, SEO/SEM, social content, partnerships, and trade shows.
• Reporting: Prepare weekly/monthly performance reports and actionable insights for management.

• Diploma/Degree in Tourism, Hospitality, Business, or related field.
• 3–6 years in a travel agency/tour operator with at least 2 years in a supervisory role.
• Proficiency in a GDS (Amadeus/Sabre/Galileo) and ticketing/fare construction; strong Excel/Sheets skills.
• Solid knowledge of corporate travel policies, visa/permit processes, travel insurance, and crisis handling.
• Strong negotiation, communication, and stakeholder management skills; customer-first mindset.

• Experience in corporate travel/MICE and inbound Singapore products.
• Familiarity with APIs/OTA platforms, NDC, and dynamic packaging.
• IATA or equivalent certification.

• Monthly revenue & gross margin %
• Lead-to-booking conversion rate
• On-time quotation turnaround (e.g., within 24 hours)
• Repeat booking rate / retention
• NPS/CSAT and complaint rate
• Booking accuracy (ADM/ACM incidence)
• AR days and on-time supplier payments

• Full-time; rostered hours including weekends/PHs during peak seasons.
• May require after-hours support for flight disruptions or group travel.

We are seeking a highly organized and service-oriented professional to manage reservations for hotels, tours, transfers, and activities. The ideal candidate will ensure seamless travel experiences for our overseas clients.

• Handle enquiries and confirm bookings from overseas agents and partners
• Arrange hotels, transportation, sightseeing tours, and special requests
• Coordinate with suppliers and service providers to ensure smooth operations
• Prepare itineraries, travel documents, and vouchers
• Monitor service delivery and resolve operational issues promptly

Key Responsibilities:

1. Manage hotel reservations, tour bookings, and transportation arrangements
2. Coordinated with overseas agents and suppliers to ensure timely and efficient services
3. Prepared accurate and detailed itineraries and travel documents
4. Maintained excellent customer service skills and communication with clients and suppliers

Requirements:

• Diploma/Degree in Tourism, Hospitality, or related field
• Experience in inbound travel operations preferred
• Strong organizational and time management skills
• Proficiency in English; other languages an advantage

• This role requires to oversees Macau business operation , so travelling is required.

DUTIES AND RESPONSIBILITIES:

Operations

• Led a team of Area Managers in achieving sales targets and overall performance of outlets.
• Provide guidance to Area Managers to maintain smooth daily operations of the Foodcourts and Coffeeshops.
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Ensure outlets adhere to NEA, SFA and Civil Defense requirements and be present for outlet inspection and any to ensure that follow-up actions are completed duly.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rentals from tenants
• Oversee lease agreement renewal, negotiation and follow-up on terms of lease with stall tenants.
• Responsible for sourcing of and maintenance of qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled.
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimize credit losses.
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate.
• To recommend and be lead improvement program of outlets.
• To be able to lead new, large renovation and facelift projects.
• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop of designated region.
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management.
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards.
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting.
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks by management.

Job Requirements:

• Degree/Diploma from a recognized institution in any discipline.
• Minimum 5 years of business development/leasing experience in a senior management role
• Possess solid presentation skills, proficient in MS Office applications.
• Able to facilitate and orchestrate resources cross functionally to support business development activities.
• Experience in leasing, tendering for tenancy a must.
• Possesses design/high level marketing background would have added advantage.
• Decisive, visionary with the ability in balancing tactical and strategic issues.
• Able to read, analyze and interpret business journals, financial and operational reports, lease agreements and legal documents.