1 Travel Arrangements jobs in Singapore
Travel Program Coordinator
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Job Description
P-Serv is partnering our Client, a leading name in the tourism industry and they are looking for dynamic individuals to be a part of their team
Job Description
- Facilitate logistical arrangements for all Familiarisation (Fams) Operations
- Work within stipulated turnaround time for appropriate budget paper, relevant approval documentation, particulars of participants and draft itinerary
- Depending on the market you are assigned to, you shall work with project or country managers to finalise itinerary
- Carry out logistical arrangements indicated in the itinerary drafted in a timely and professional manner
- Adhere to data protection guidelines when handling personal information
- All logistical arrangements must be executed in accordance with procurement guidelines (for instance, observing government Demand Aggregation ("DA") contracts and other processes like the appointment of Tourist Guides
- Booking and hiring transport and Singapore licensed tourist guides
- Reservations with hotels, restaurants, any food and beverage establishments in accordance with dietary constraints obtained
- Procuring entrance passes and tickets to attractions stated on the itinerary (e.g., Sentosa, Gardens by the Bay etc.)
- Facilitating entry to clubs, pubs, discos, other entertainment venues (e.g., Zouk, Marquee, Ce La Vi etc.)
- Organising camera shoots and filming arrangements, and obtaining permits (e.g., at shopping malls, Changi Airport, etc.)
- Notifying industry partners and service providers of the Fams, and obtaining all requisite approval/passes and consent forms, if necessary, for use of facilities, products and services
- Purchasing transport passes and/or gifts according to budget
- Packing welcome packs in accordance with profile of participants and make hotel 'room drops'
- Whenever required, you shall liaise with relevant parties to arrange for complimentary or sponsored tickets, accommodation and experiences in accordance with relevant guidelines
- Prepare welcome signage together with information kit and conduct a briefing for the assigned tourist guide prior to the participants' arrival
- Profile of the participants and aligned messaging should be conveyed to the tourist guide
- Adhere to all finance and procurement procedures including the cutting of Purchase Orders in the Workday and GeBIZ systems prior to each visit
- To work with respective Manager on itinerary details, deviation from itinerary and confirmation of ground arrangements
- Fulfil urgent requests or changes to the times, dates, or other details in the itinerary, before or during the fam trip, without compromising the quality-of-service delivery
- Follow and comply with all guidelines and regulations of Ministry of Manpower regarding the submission details of each overseas media personnel prior or upon their arrival
Collate all feedbacks gathered from participants and assigned tourist guide and highlight key feedback to the respective country managers and/or officer(s)-in-charge from the relevant departments
Process all invoices resulting from the trip and obtain certification and approval from relevant Managers where necessary
- Any other duties as assigned
Job Requirements
- Minimally 'O' Level Qualifications or equivalent
- 1-2 years of relevant working experience in admin and logistics arrangements, preferably for tours in a travel agency or event company
- Working knowledge of Microsoft Word, Excel and PowerPoint
Experience with Workday and GeBiz preferably
Ability to multi-task, have strong organizational and communication skills and perform in stressful and demanding environment
- Display integrity, exhibit good interpersonal skills and team spirit
Working Hours / Location
- Mon – Fri, 8.30am – 6pm
- Orchard Spring Lane (Nearest MRT – Orchard Boulevard)
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494 | EA Personnel No: R | EA Personnel Name: Khadijah Abdul Rahman
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