249 Training Specialist jobs in Singapore

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

As a Training Specialist (Senior), you will play a critical role in designing, implementing, and enhancing training programs focused on Good Manufacturing Practices (GMP), quality system topics, and good documentation and record management practices. You will partner with teams across the organization to create impactful training solutions and ensure alignment with industry and corporate standards. A key aspect of your role will be supporting the implementation of strategic workforce planning, ensuring future workforce needs are met through targeted development and training initiatives.

This is an exciting opportunity for a proven leader in the training function who is ready to make meaningful contributions to employee development and the organization's overall success.

As the Training Specialist (Senior), you are responsible for:

• Develop Training Programs: Design creative content and formats for GMP, quality systems, and good promotional practices training materials, integrating them with organizational priorities.
• Implement Strategic Workforce Planning: Collaborate with Human Resources and leadership to align training programs with future workforce needs, ensuring employees are prepared to meet the organization's evolving goals and challenges.
• Collaborate Across Teams: Partner with cross functional team to tailor training programs and promote a culture of continuous learning.
• Deliver Training: Conduct group and individual training sessions for new and existing employees, managing schedules, materials development, presentation delivery, and record-keeping.
• Optimize Programs: Lead continuous improvement efforts to ensure training initiatives are relevant, engaging, and effective. Regularly evaluate training outcomes and adjust methods to improve training effectiveness
• Ensure Compliance: Provide guidance on GMP training practices and documentation, ensuring compliance with regulatory and corporate standards.
• Support Quality Initiatives: Actively participate in broader quality system activities, including internal audits, inspection preparation, and change control processes.

Who You Are

You are a strategic thinker and a passionate educator with expertise in developing and delivering high-quality training programs in regulated environments. You understand the importance of aligning training initiatives with strategic workforce planning to equip employees for future challenges. Your collaborative mindset and commitment to continuous improvement make you a valuable partner in driving organizational success.

Qualifications

• Demonstrated experience in developing and delivering training programs in a GMP or regulated environment.
• Expertise in strategic workforce development and its integration with organizational training initiatives.
• Knowledge of quality systems and compliance, with hands-on experience in activities such as audits, change control, or inspection readiness.
• Exceptional communication, facilitation, and presentation skills, with a strong ability to engage learners.
• Proven ability to lead continuous improvement in training materials, tools, and processes.
• Strong collaboration skills with experience working cross-functionally.
• Professional certification in adult learning (i.e. ACLP, DDDLP) is preferred

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

Company

Abbott Manufacturing Singapore Pte Ltd

Designation

Training Specialist (Contract)

Date Listed

31 Jul 2025

Job Type

Entry Level / Junior Executive

Free/Proj

Job Period

Immediate Start, For At Least 6 Months

Profession

Admin / Secretarial

Industry

Manufacturing General / Biomedical / Pharmaceutical

Location Name

26 Tuas South Avenue 10, Singapore

Address

26 Tuas South Ave 10, Singapore

Map

Allowance / Remuneration

$3,500 - 5,000 monthly

Company Profile

At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning across nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.

Job Description

Primary Function/Primary Goals/Objectives:

He/she will be responsible for administrative duties and improvement projects to optimize training processes. The role reports to Training Manager, supporting all departments in employees' training, development, processes and L&D intervention for the plant.

Major Responsibilities:

Perform tasks in Learning Management System that will impact accurate training assignment to employees, such as usergroup assignment, curriculum and training item updates, trainer qualification approval, electronic OJT revision and update of trainers' information.

Perform tasks in Learning Management System for maintenance of data, such as obsoletion of codes, data entry of training completion.

Arrange for in-house training schedules and upkeep of training calendar that will allow employees to self-register to attend instructor-led trainings.

Coordinate training nominations and external training registrations with vendors as well as payment submission.

Deliver improvement to training processes and effectiveness; such as digitalization of training forms, OJT content and other projects as determined by site as part of training strategy.

Provide support during audits.

Maintain physical copies of training documents and master list as part of global retention policy requirement.

Assist with preparation of data or slides for the reporting of training metric.

Any other duties as assigned by supervisor.

Skills/Experience Requirements:

1-2 years of relevant L&D experience preferred.

Proficiency in English, both written and spoken is required.

Experience with Learning Management System is a plus, but not a requirement.

Possess positive attitude and ability to work independently and in a team.

Attention to details on the deliverables and being meticulous.

Education:

Degree preferred in any discipline.

Monthly salary: $500- 5000

This position is already closed and no longer available.  You may like to view the other latest internships here.

Job Summary

Lead and develop a team of Technical Trainers to ensure excellence in the area of technical skill development for Manufacturing and developing and delivering content related to enhancing the effectiveness of leadership within the plant. Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LEADERSHIP AND PEOPLE MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:

· Recruit, interview and hire employees for the Human Resources Development Team and HR Admin Team.

· Communicate criteria to recruiters for positions within the team.

· Monitor team member turnover; identify key factors that can be improved. Make improvements.

Employee and Team Development:

· Identify individual and team strengths and development needs on an ongoing basis.

· Create and/or validate training curriculum in area of responsibility.

· Coach and mentor Technical Trainers and HR Administration Staff to deliver excellence to every internal and external customer.

· Create and manage succession plans for the Training & HR Admin function.

Performance Management:

· Establish clear measurable goals and objectives by which to measure individual and team results (i.e. quality and quantity of job responsibilities.

· Solicit feedback from internal and external customers on employee's contribution to the Plant performance.

· Express pride in staff and encourage them to feel good about their accomplishments.

· Perform team member evaluations professional and on time.

· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.

· Co-ordinate activities with team and keep them focused in times of crises.

· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

· Provide weekly communication forum for the exchange of ideas and information with the department.

· Organize verbal and written ideas clearly and use an appropriate business style.

· Ask questions; encourage input from staff.

· Assess communication style of individual team members and adapt own communication style accordingly.

TEAM LEADER RESPONSIBILITIES

Business Strategy and Direction:

· Know and understand the Human Resource strategy.

· Define, develop and implement a Training development strategy along with a Recruitment and Selection strategy for recruiting, which contributes to the HR and plant strategic objectives.

· Drive the implementation of the strategy through effective performance management of team members.

· Drive the implementation of the strategy through effective performance management of Technical Trainers and administration staff.

· Partner with peers (HR Generalists) regarding issues that affect their areas of expertise.

· Provide regular updates to the Human Resources Manager on the execution of the strategy.

Cost Management:

· Identify creative ways to reduce cost of Recruitment and Training/Education by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).

· Utilize tools available to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers (HR Generalists) on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES

· Demonstrate a commitment to continuing education and training by keeping up to date with new initiatives in field of training and education e.g. e-learning.

· Ensure that all employees have an effective orientation in to Jabil.

· Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education across the campus.

· Drive continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging every team member to improve their own skills.

· Assure that procedures and work instructions are efficient and not redundant e.g ISO Training Procedures

· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.

· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

· Communicate overall training and development strategy on a regular and consistent basis.

· Lead by example.

· Establish new measurement systems if/where possible.

· Exchange knowledge and information with other Training Managers to ensure best practices are shared throughout the Jabil organization.

· Prepare and audit Jabil Circuit's Affirmative Action Plans and ensure compliance with federal, state, and local EEO laws and regulations.

· Provide policy guidance and standards of achievement to management concerning diversity initiatives.

· Manage the recruitment and selection activities of the company to hire and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing.

· Recruit, screen, and interview internal and external applicants to fill current or expected job vacancies. Review and evaluate applicant's work history, education, training, and other qualifications. Source candidate from both internal and external sources. Expedite and coordinate internal transfers. Refer candidates to the hiring manager.

· Negotiate salary and relocation offers that lead to a win-win relationship between Jabil and the new employee.

· Ensure a consistent and fair policy with all search firms with respect to submission of resumes and fees.

· Evaluate selection criteria and testing techniques to ensure compliance to standards.

· Design, develop and implement an effective advertising campaign for Jabil, which takes account of cost and effectiveness.

· Plan and co-ordinate job fairs to ensure the best value for Jabil.

· Responsible for Records Management for the STP site.

· Understand and take account of specific legislation relating to recruiting e.g. FMLA, FSLA, ADA, WARN.

· Understand and accurately communicate the basic components of compensation and other benefits.

· Consult on employee relations matters, job classifications, and employee morale issues.

· Work with management and employees on a day-to-day basis to prevent and solve employee problems. This may involve individual and/or group consultation to assist management in promoting effective communications and enhancing positive working relationships.

· Compile statistical HRIS reports for department (i.e. costs per hire, turnover, recruiting efficiency, hire ratios, response rates, referral factors, etc.).

· Drive continuous improvement through trend reporting, analysis, and metric management.

· Participate and lead team projects that address strategic initiatives as directed by the HR Manager.

· Solve all customer problems quickly and effectively; make customer issues a priority.

· Periodically "get down in the trenches" to support recruiter or to help during product launch. Foster a "back to basics" mentality during these times.

· Oversee the records retention of all Employee Personnel Files (both active and inactive employees).

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to effectively present information to top management, public groups, and/or boards of directors.

· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to apply concepts of basic algebra and geometry.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Strong knowledge of global and regional logistics operations and industry.

· Strong proficiency in determining logistics requirements to enable company's business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.

· Strong knowledge of international direct and indirect taxes as well as global customs regimes.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor's degree in Human Resources or related field preferred.

· Three to five years experience in HR Specialist capacity.

· One year experience in HR Generalist capacity.

· Has working knowledge of many software packages.

· Experience in Manufacturing industry preferred.

· Or a combination of education, experience and/or training.

To conduct & track engaging boutique trainings, coaching, onboarding, and quality visits, while monitoring progress & supporting training initiatives.

Adecco partners with a renowned luxury watchmaker, celebrated for creating high-precision, innovative timepieces that combine heritage, artistry, and modern design.

The Job:

• Conduct engaging refresher and mini training sessions in-person or online, tailored to learners' needs.
• Observe boutiques regularly and coach teams to apply skills and knowledge, such as the selling ceremony.
• Collaborate with the Training Manager to track training success via feedback, assessments, and performance gains.
• Share regular updates with the TM on training progress, attendance, timelines, and completion rates.
• Maintain accurate records of employee training, certifications, and development progress.
• Support training logistics, including planning, preparation, and execution of workshops or sessions.
• Follow up on Quality Visit implementations to ensure standards are met in boutiques.
• Organize and conduct orientation sessions for new boutique hires during onboarding.
• Coordinate with departments to equip new hires with essential information and learning resources.
• Ensure mandatory e-learning and training topics are completed during the onboarding period.
• Track onboarding progress of new hires and provide support as their go-to person for guidance.

The Talent:

• At least 5 years' retail training experience, ideally within a luxury brand.
• Diploma in Retail Management, Sales, or related field preferred.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent presentation and public speaking abilities.
• Effective communication skills to deliver impactful training.
• Proficient in MS Office, especially Excel and PowerPoint.
• Familiarity with SEA business operations is a plus.
• Thrives in fast-paced, dynamic work environments with a positive attitude.
• Client-focused mindset, with expertise in boutique management and coaching sales teams.

Next Step:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
• We regret that only shortlisted candidates will be notified

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

Our organization seeks a skilled Earthworks Training Specialist to facilitate learning and development for adult participants in earthworks operations.

• ACTA/ACLP certification or equivalent is required
• Certification as a Registered Earthworks Supervisor (RES) in accordance with SS 576:2019 is essential
• A minimum of 5 years' experience overseeing or managing earthworks operations is necessary
• Thorough knowledge of the Electricity Act, SP PowerGrid standards, and underground utilities safety is critical
• Strong verbal and interpersonal communication skills are required
• Skilled in effectively engaging and facilitating learning for adult participants

This role is ideal for individuals with expertise in customer service, teaching, workshop development, training needs analysis, administration, earthworks, written communications, communication skills, customer service, facilitation, and concept development.

Job Summary
Job Summary
Lead and develop a team of Technical Trainers to ensure excellence in the area of technical skill development for Manufacturing and developing and delivering content related to enhancing the effectiveness of leadership within the plant. Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND PEOPLE MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
Recruit, interview and hire employees for the Human Resources Development Team and HR Admin Team.
Communicate criteria to recruiters for positions within the team.
Monitor team member turnover; identify key factors that can be improved. Make improvements.
Employee and Team Development:
Identify individual and team strengths and development needs on an ongoing basis.
Create and/or validate training curriculum in area of responsibility.
Coach and mentor Technical Trainers and HR Administration Staff to deliver excellence to every internal and external customer.
Create and manage succession plans for the Training & HR Admin function.
Performance Management:
Establish clear measurable goals and objectives by which to measure individual and team results (i.e. quality and quantity of job responsibilities.
Solicit feedback from internal and external customers on employee’s contribution to the Plant performance.
Express pride in staff and encourage them to feel good about their accomplishments.
Perform team member evaluations professional and on time.
Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
Co-ordinate activities with team and keep them focused in times of crises.
Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication:
Provide weekly communication forum for the exchange of ideas and information with the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from staff.
Assess communication style of individual team members and adapt own communication style accordingly.
TEAM LEADER RESPONSIBILITIES
Business Strategy and Direction:
Know and understand the Human Resource strategy.
Define, develop and implement a Training development strategy along with a Recruitment and Selection strategy for recruiting, which contributes to the HR and plant strategic objectives.
Drive the implementation of the strategy through effective performance management of team members.
Drive the implementation of the strategy through effective performance management of Technical Trainers and administration staff.
Partner with peers (HR Generalists) regarding issues that affect their areas of expertise.
Provide regular updates to the Human Resources Manager on the execution of the strategy.
Cost Management:
Identify creative ways to reduce cost of Recruitment and Training/Education by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
Utilize tools available to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers (HR Generalists) on cost and cost trends.
TECHNICAL MANAGEMENT RESPONSIBILITIES
Demonstrate a commitment to continuing education and training by keeping up to date with new initiatives in field of training and education e.g. e-learning.
Ensure that all employees have an effective orientation in to Jabil.
Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education across the campus.
Drive continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging every team member to improve their own skills.
Assure that procedures and work instructions are efficient and not redundant e.g ISO Training Procedures
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Communicate overall training and development strategy on a regular and consistent basis.
Lead by example.
Establish new measurement systems if/where possible.
Exchange knowledge and information with other Training Managers to ensure best practices are shared throughout the Jabil organization.
Prepare and audit Jabil Circuit’s Affirmative Action Plans and ensure compliance with federal, state, and local EEO laws and regulations.
Provide policy guidance and standards of achievement to management concerning diversity initiatives.
Manage the recruitment and selection activities of the company to hire and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing.
Recruit, screen, and interview internal and external applicants to fill current or expected job vacancies. Review and evaluate applicant’s work history, education, training, and other qualifications. Source candidate from both internal and external sources. Expedite and coordinate internal transfers. Refer candidates to the hiring manager.
Negotiate salary and relocation offers that lead to a win-win relationship between Jabil and the new employee.
Ensure a consistent and fair policy with all search firms with respect to submission of resumes and fees.
Evaluate selection criteria and testing techniques to ensure compliance to standards.
Design, develop and implement an effective advertising campaign for Jabil, which takes account of cost and effectiveness.
Plan and co-ordinate job fairs to ensure the best value for Jabil.
Responsible for Records Management for the STP site.
Understand and take account of specific legislation relating to recruiting e.g. FMLA, FSLA, ADA, WARN.
Understand and accurately communicate the basic components of compensation and other benefits.
Consult on employee relations matters, job classifications, and employee morale issues.
Work with management and employees on a day-to-day basis to prevent and solve employee problems. This may involve individual and/or group consultation to assist management in promoting effective communications and enhancing positive working relationships.
Compile statistical HRIS reports for department (i.e. costs per hire, turnover, recruiting efficiency, hire ratios, response rates, referral factors, etc.).
Drive continuous improvement through trend reporting, analysis, and metric management.
Participate and lead team projects that address strategic initiatives as directed by the HR Manager.
Solve all customer problems quickly and effectively; make customer issues a priority.
Periodically “get down in the trenches” to support recruiter or to help during product launch. Foster a “back to basics” mentality during these times.
Oversee the records retention of all Employee Personnel Files (both active and inactive employees).
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong knowledge of global and regional logistics operations and industry.
Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
Strong knowledge of international direct and indirect taxes as well as global customs regimes.
Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
Strong and convincing communication skills.
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor’s degree in Human Resources or related field preferred.
Three to five years experience in HR Specialist capacity.
One year experience in HR Generalist capacity.
Has working knowledge of many software packages.
Experience in Manufacturing industry preferred.
Or a combination of education, experience and/or training.
#J-18808-Ljbffr

Job Summary

Lead and develop a team of Technical Trainers to ensure excellence in the area of technical skill development for Manufacturing and developing and delivering content related to enhancing the effectiveness of leadership within the plant. Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LEADERSHIP AND PEOPLE MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:

· Recruit, interview and hire employees for the Human Resources Development Team and HR Admin Team.

· Communicate criteria to recruiters for positions within the team.

· Monitor team member turnover; identify key factors that can be improved. Make improvements.

Employee and Team Development:

· Identify individual and team strengths and development needs on an ongoing basis.

· Create and/or validate training curriculum in area of responsibility.

· Coach and mentor Technical Trainers and HR Administration Staff to deliver excellence to every internal and external customer.

· Create and manage succession plans for the Training & HR Admin function.

Performance Management:

· Establish clear measurable goals and objectives by which to measure individual and team results (i.e. quality and quantity of job responsibilities.

· Solicit feedback from internal and external customers on employee’s contribution to the Plant performance.

· Express pride in staff and encourage them to feel good about their accomplishments.

· Perform team member evaluations professional and on time.

· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.

· Co-ordinate activities with team and keep them focused in times of crises.

· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

· Provide weekly communication forum for the exchange of ideas and information with the department.

· Organize verbal and written ideas clearly and use an appropriate business style.

· Ask questions; encourage input from staff.

· Assess communication style of individual team members and adapt own communication style accordingly.

TEAM LEADER RESPONSIBILITIES

Business Strategy and Direction:

· Know and understand the Human Resource strategy.

· Define, develop and implement a Training development strategy along with a Recruitment and Selection strategy for recruiting, which contributes to the HR and plant strategic objectives.

· Drive the implementation of the strategy through effective performance management of team members.

· Drive the implementation of the strategy through effective performance management of Technical Trainers and administration staff.

· Partner with peers (HR Generalists) regarding issues that affect their areas of expertise.

· Provide regular updates to the Human Resources Manager on the execution of the strategy.

Cost Management:

· Identify creative ways to reduce cost of Recruitment and Training/Education by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).

· Utilize tools available to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers (HR Generalists) on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES

· Demonstrate a commitment to continuing education and training by keeping up to date with new initiatives in field of training and education e.g. e-learning.

· Ensure that all employees have an effective orientation in to Jabil.

· Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education across the campus.

· Drive continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging every team member to improve their own skills.

· Assure that procedures and work instructions are efficient and not redundant e.g ISO Training Procedures

· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.

· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

· Communicate overall training and development strategy on a regular and consistent basis.

· Lead by example.

· Establish new measurement systems if/where possible.

· Exchange knowledge and information with other Training Managers to ensure best practices are shared throughout the Jabil organization.

· Prepare and audit Jabil Circuit’s Affirmative Action Plans and ensure compliance with federal, state, and local EEO laws and regulations.

· Provide policy guidance and standards of achievement to management concerning diversity initiatives.

· Manage the recruitment and selection activities of the company to hire and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing.

· Recruit, screen, and interview internal and external applicants to fill current or expected job vacancies. Review and evaluate applicant’s work history, education, training, and other qualifications. Source candidate from both internal and external sources. Expedite and coordinate internal transfers. Refer candidates to the hiring manager.

· Negotiate salary and relocation offers that lead to a win-win relationship between Jabil and the new employee.

· Ensure a consistent and fair policy with all search firms with respect to submission of resumes and fees.

· Evaluate selection criteria and testing techniques to ensure compliance to standards.

· Design, develop and implement an effective advertising campaign for Jabil, which takes account of cost and effectiveness.

· Plan and co-ordinate job fairs to ensure the best value for Jabil.

· Responsible for Records Management for the STP site.

· Understand and take account of specific legislation relating to recruiting e.g. FMLA, FSLA, ADA, WARN.

· Understand and accurately communicate the basic components of compensation and other benefits.

· Consult on employee relations matters, job classifications, and employee morale issues.

· Work with management and employees on a day-to-day basis to prevent and solve employee problems. This may involve individual and/or group consultation to assist management in promoting effective communications and enhancing positive working relationships.

· Compile statistical HRIS reports for department (i.e. costs per hire, turnover, recruiting efficiency, hire ratios, response rates, referral factors, etc.).

· Drive continuous improvement through trend reporting, analysis, and metric management.

· Participate and lead team projects that address strategic initiatives as directed by the HR Manager.

· Solve all customer problems quickly and effectively; make customer issues a priority.

· Periodically “get down in the trenches” to support recruiter or to help during product launch. Foster a “back to basics” mentality during these times.

· Oversee the records retention of all Employee Personnel Files (both active and inactive employees).

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to effectively present information to top management, public groups, and/or boards of directors.

· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to apply concepts of basic algebra and geometry.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Strong knowledge of global and regional logistics operations and industry.

· Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.

· Strong knowledge of international direct and indirect taxes as well as global customs regimes.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree in Human Resources or related field preferred.

· Three to five years experience in HR Specialist capacity.

· One year experience in HR Generalist capacity.

· Has working knowledge of many software packages.

· Experience in Manufacturing industry preferred.

· Or a combination of education, experience and/or training.

Overview
At KEENFINITY, we are a globally leading provider of innovative security and professional communication solutions. We offer more than just technology—we secure, connect, and amplify the moments that matter in life. With a heritage of quality and reliability, and a vision driven by innovation, we are shaping the future of communication, security, and manufacturing excellence. We exceed the expected. We proudly stand behind industry-leading brands such as Bosch, Electro-Voice, Dynacord, RTS and Telex — names that are synonymous with quality, reliability, and innovation. Whether it is ensuring security and peace of mind, delivering unparalleled audio experiences, or enabling clear and mission-critical communication, our technologies secure spaces, amplify voices, and deliver excellence.
Responsibilities
Act as a subject matter expert in both technical support and product management within the Regional Sales Office (RSO) and National Sales Office (NSO).
Responsible for resolving technical issues and proactively identifying and mitigating potential risks.
Conduct comprehensive technical training sessions for internal staff and external customers to enhance product knowledge and competencies specific to the assigned product range.
Work closely with Product Management to define and provide feedback to support development of appropriate product range in the region.
Collaborate with NSO Product Managers to support the planning and reviewing of customer-specific solutions in tendering processes for large-scale projects.
Qualifications
Diploma / Degree in a technical or engineering-related discipline.
Proven experience in a technical role, including the ability to produce clear and professional technical documentation.
Experience with Video Systems is required.
Good understanding of the market landscape, including competitor products and industry trends.
Proficient in English, with good communication skills for engaging stakeholders at all levels, both internally and externally.
Customer-focused mindset with a service-oriented approach.
Additional Information
Our journey as an independent company is just beginning, built on decades of expertise in security and communication technology. As a Bosch spin-off, we operate in over 90 locations across 50+ countries, delivering state-of-the-art solutions for video surveillance, intrusion detection, access control, and voice alarm systems - all designed to provide security, protect buildings, and assets. Our portfolio also includes professional audio and conference systems, featuring world class brands like Electro-Voice, Dynacord, RTS, and Telex. What sets us apart? We design and manufacture our solutions in our own facilities in Europe, the Americas, and Asia, ensuring quality and innovation at every step. Beyond our own products, we also offer contract manufacturing services, helping other businesses bring their technology to life.
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Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed general insurance company in Singapore, a subsidiary of Hong Leong Financial Group Berhad ("HLFG") and a member of the Hong Leong Group.

Quality & Training Specialist, Contact Centre

Job Responsibilities:

Reporting to the Head of Contact Centre, you shall be responsible to:

• Manage and assess the phone & non-phone transaction monitoring of Relationship Officers to ensure all customer interactions meet professional, quality and compliance guidelines.
• Conduct call quality Calibration session with Team Leaders and Managers to ensure standardization of compliance auditing and excellent customer satisfaction.
• Perform thorough call investigations and provide call findings on all escalated cases and logged complaints or feedback from customers till resolution.
• Develop and conduct Training program for new and existing staff (e.g. Orientation, product training, role play, systems training, in-house training, etc.)
• Provide service and sales coaching to Contact Centre staff with recommended call scripts to improve staff service delivery and sales production.
• Ensure required CPD training hours for Contact Centre staff are fulfilled.
• Be regularly updated on the market regulatory changes to the PDPA and DNC; recommend initiative to our Company's practices in alignment of such policies.
• Prepare and analyze Quality & Training reports
• Any other tasks or projects as assigned by the Head of Contact Centre.

Job Requirements:

• Diploma or Degree holder in any field with GI certifications (BCP, PGI & ComGI).
• At least 3 years of relevant quality audit and training experience in a contact centre environment preferably in the insurance or financial industry.
• Strong knowledge of Quality Assurance tools, concepts and methodologies.
• Excellent interpersonal and people management skills, verbal & written communication and presentation skills.
• Committed, self-disciplined, Customer Service and/or Sales oriented, multitasking and with an eye for details.
• Good learning attitude, analytical, problem solving and time management skills.
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment.
• Proficient in MS Office and computer systems.

Other Information and Benefits

• 5-day work week (Mon- Fri, 9 am - 6 pm)
• Walking distance from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion - COME JOIN US NOW

Interested applicants, please forward your detailed resume, stating qualifications, work experience, availability, current and expected salaries to

(We regret that only shortlisted candidates will be notified)