1,675 Training Positions jobs in Singapore

MINDEF

Permanent

Closing on 14 Sep 2025

What the role is

You are responsible for curriculum design, development of training module, and management of learning system in a Training Institute (TI). This includes integrating pedagogies with technology to enhance training effectiveness, efficiency and engagement.

What you will be working on

• Develop the next generation curriculum and content infused with up-to-date learning science and technology
• Implement and manage online learning systems
• Incorporate feedback to the conduct of training, develop content
• Facilitate trainees' self-learning via existing and new technological learning platforms
• Ensure quality of trainer development and maintain their vocational qualifications and currency
• Assist in integrating relevant soldier performance initiatives and training capabilities development
  Challenge(s)
• Coordinating with diverse stakeholders

What we are looking for

• Experience in curriculum development is advantageous
• Ability to work independently and within a group
• Ability to multi-task and complete tasks with minimal supervision
• Willingness to visit training in the field occasionally
  (Applicants with no experience may .)
  Appointment will be commensurate with your experience.
  Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 14 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

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Posted Date: 12 Aug 2025
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills and on-the-job training) for new hires
Develop new training programs / manuals, multimedia visual aids, and other educational materials
Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness
Evaluate the effectiveness of existing training programs and provide recommendations for improvement
Conduct Training Needs Analysis and develop programs to improve existing staff performance
Drive / co-drive service quality initiatives for continuous service standards improvement
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in related field.
Preferable with 2 years of working experience in the related field is required for this position.
Proficient in the use of Microsoft Office programs
Strong communication and interpersonal skills
Excellent presentation skills and training delivery, with knowledge of various training methodologies
Competent in e-content and design development, Excellent presentation skills and training delivery, with knowledge of various training methodologies
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
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BPO, Advertising, Quality Manager, Learning, Operations, Marketing, Quality, Human Resources
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Executive, Training

In this 6-month contract, you will help identify staff learning needs and develop training plans. You will support workplace learning by recommending suitable training platforms, providers, and programmes. You will help manage training programmes including set-up, registration, processing claims, maintaining training records and compiling training data, along with general administrative matters. In addition, as part of our digital transition, you will assist with converting physical documents. You will also help organise staff events and handle ad hoc duties.

Requirements

· Degree in any field

· Some working experience in administration work or digital media skills would be an

advantage.

· Proficient in Microsoft Office applications

· Resourceful, meticulous and a good team player with excellent interpersonal,

communication and organisational skills

• MNC Company
• Basic $2,000 - $2,500 + AWS + VB
• Working location: Islandwide
• Working Days: Monday - Friday
• Working Hours: 8.00am – 5.15pm
• Training Provided / Entry Level

Main Responsibilities:

• Perform scheduled maintenance, inspections, and repairs at customer sites
• Document service findings, provide improvement recommendations, and identify opportunities for additional services or sales
• Use company digital tools to manage tasks and communicate with customers
• Ensure proper care and functionality of assigned equipment, vehicles, and tools
• Follow all company and customer safety protocols and report any hazards or incidents in accordance with procedures
• Carry out field work in compliance with EHS (Environmental, Health & Safety) standards
  Other ad hoc duties as assigned.

Qualifications:

• Diploma / NITEC in Electrical or Mechanical with completion of apprenticeship
• Working technical knowledge of material handling, construction, or equivalent equipment will be a plus
  Training Provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Overview

Supporting Getinge Academy in coordinating, and administrating training and marketing related activities in the South Asia Pacific region.

Duties and Responsibilities

Training Coordination and Administration

• Coordinate and manage regional training sesisons, ensuring alignment with stakeholders.
• Collaborate with key regional stakeholders (Sales, Service, HR, QRC, Finance, etc.) on all training-related matters.
• Prepare and support onsite training, including catering, logistics, setup, material preparation, equipment readiness, training coordination and travel arrangements.
• Manage end-to-end logistics for trainers, participants, facilities, and other resources.
• Track and monitor pre- and post-training work completion to ensure effectiveness.
• Collect, consolidte, and share feedback from participations and facilitators for continuous improvement.
• Monitor certification and recertification processes to ensure compliance with internal and external requirements.
  Support audit processes by providing training data and documentation upon request.

Learning Management System (LMS)

• Manage class setup and administration in Geitnge's LMS (GetLearning).
• Administrate access requests from external users in MyProfile.
• Create and manage qualified training sessions in GetLearning, register participants, and ensure completion of prerequisites.
• Provide first-line LMS support to employees, managers, trainers, and other stakeholders.
• Troubleshoot technical issues in GetLearning and escalate unresolved cases via GetHelp.
  Coordination of the localization of content (inc. adaptations, translations and approvals).

Regional Experience Center (Singapore)

• Maintain the Regional Experience Center to ensure a professional, clean, and effective training and event environment.
• Oversees daily operations, equipment functionality, and readiness for customer events, product launches, and trainings.
• Coordinate customer visits and internal/ external events, securing all logistical arrangements (e.g., equipment, catering, participating support).
  Customer Experience: ensure that the famility always exhibits the latest and most relevant product offering and deliver the best customer experience.

Requirements

• Previous experience from training operations or administrations.
• Proven coordination and project management skills.
• Experience & skills in Learning Managment Systems (LMS) is meriting.
• Academic Diploma (education, administration or similar).
• Presistent, structured and organised.
• Solution-oriented with the ability to proactively resolve issues.
• Excellent communication skills.
• Fluent in English and other language/s spoken in region covered.
• Intercultural skills and capacity to work in a cross-functional global team.

LOCATION: EAST OFFICE HOURS: 8:30AM to 6:15PM (MON TO FRI)

Assist superior in the Human Resource and Development functions.

Training Administration

• Raise training request, collate, and prepare training nomination form for participants
• Monitor and collate results for Training Evaluation
• Monitor and collate results for Post Training Evaluation
• Analyse feedback and evaluate training effectiveness
• Work with inter-department(s) on non-curriculum training
• Work with curriculum department on curriculum training
• Maintain records of training activities and participants' progress

Talent Management

• Oversees end-to-end Talent Management Program
• Close interlock with all Hi-Pos, P & CM
• Organise and lead regular Leadership Development Meeting
• Hilite any outliners for management attention

Training (CPD) Hours

• Monitor and ensure teachers fulfil minimum CPD hours requirement
• Support enquiries and reporting related to Training and Talent Management

• Coordination of system between HQ & Centres
• Update and approval of Training Courses
• Updates of External/Internal Trainings on for HQ & Centres' Staff

Reporting / Audit

• In-charge of Training and Leadership Development, Internship and L&D Related Program
• Ensure Training & L&D is in compliance with Audit and Audit readiness
• Support Audit
• Undertake any other adhoc duties or projects as assigned by Supervisor

Job Requirements:

• Possess at least Diploma in Human Resource Management or equivalent
• At least 5 years' HR Generalist &/or L&D experience
• Excellent in MS Microsoft and Excel skill
• Team player with strong analytical skill, integrity with strong sense of confidentiality
• Able to multi-task and work independently
• Good interpersonal and communication skills

Kindly indicate your personal particulars, reason for leaving, current and expected salary, and availability in your resume. We regret that only short-listed candidates will be notified.

Summary of the position:

• The Learning & Development Lead is responsible for designing, implementing and driving the Bank's learning strategy to support business goals, build organisational capability and enhance employee growth.
• The role ensures that all employees have access to relevant learning tools that strengthen technical, leadership and behavioural competencies aligned with the bank's culture and regulatory requirements.
• This role also leads D&I, Employee Engagement and Graduate Recruitment and development initiatives.

Main responsibilities:

Learning Strategy & Framework

• Develop and execute the Bank's overall learning and development strategy in line with business priorities and people agenda.
• Conduct training needs analysis across departments to identify skill gaps and future capability requirements.
• Align learning initiatives with regulatory, compliance and professional development standards within the Banking Industry.

Program Design & Delivery

• Design high impact training programs, including onboarding, leadership development, product knowledge, compliance and soft skills for employees.
• Curate and implement blended learning solutions – classroom, eLearning, coaching and on the job learning.
• Manage external training vendors and ensure cost-effective and quality learning delivery.

Leadership & Talent Development

• Partner with HRBPs and business leaders to build succession and leadership development programs.
• Facilitate talent reviews and support high potential development initiatives.
• Champion the development of a learning culture that promotes continuous learning and self-development

Learning Operations & systems

• Oversee the management of the Learning Management System (LMS), ensure accurate training records and compliance reporting.
• Monitor and evaluate program effectiveness through metrics, feedback and business impact analysis.
• Manage the annual learning calendar and training budget.

Diversity, Equity & Inclusion (D&I)

• Collaborate with HR and business leaders to advance the Bank's D&I agenda, measure progress and report key outcomes.

Stakeholder Engagement

• Partner with HRBPs and line managers to align L&D initiatives with business needs.
• Collaborate with Risk and Compliance to ensure mandatory training requirements are met.
• Communicate learning outcomes and success stories to reinforce learning culture across the bank.

Graduate Recruitment & Trainee Management

• Lead the Bank's graduate recruitment program, from campus engagement and candidate selection to onboarding.
• Design and manage the end-to end trainee lifecycle, including induction, rotational placements, learning curriculum and mentorship.
• Partner with business units and mentors to ensure a structure development journey for trainees.
• Monitors trainee performance and engagement, and support career transition planning at program completion.

Employee Engagement Surveys

• Facilitate, administer and communicate the annual employee engagement survey.
• Partner with HRBPs and department heads to interpret survey insights and co-create action plans.
• Track engagement initiatives, monitor follow through and share updates with the management.
• Support programmes and events that enhance employee morale and workplace culture.

Policy, Compliance & Governance

• Ensure the employee handbook is regularly reviewed, updated and accurately reflects current policies and regulations.
• Monitor, track and manage all training expenses, ensuring prudent use of the L&D budget and alignment with HR cost objectives.

Others

• Any other duties as required.

Legal and Regulatory Responsibilities

• 1. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• 1. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements:

• Good university degree with a strong background in training and development and experience with digital learning and multimedia platforms, ideally with some years of HR generalist practice in the financial services industry.
• Excellent verbal and written communication skills. Demonstrated ability to present well and deliver training and facilitation.
• Result-driven, people oriented, able to work independently and collaboratively within teams. Adept with building credibility quickly in an environment where intellect is highly valued.
• Resourceful, adaptable, analytical with an aptitude to integrate relevant information to develop solutions and solve issues.
• Able to work under pressure, meet deadlines and drive projects to completion.
• Good network in the learning and development areas of financial services is an advantage

We are looking for a passionate and detail-oriented Training Executive/Specialist to support the training and service quality framework of our government campaign. This role involves conducting training, supporting onboarding, and driving service excellence through quality assurance activities. You will play a critical role in ensuring our agents deliver accurate, professional, and consistent customer experiences.

Key Responsibilities:

Training & Development

• Conduct structured training for new hires on product knowledge, soft skills, and SOPs relevant to the campaign.
• Support cross-training initiatives to strengthen agent versatility and coverage.
• Work closely with Team Managers to assess training effectiveness and identify gaps.
• Provide regular refresher training and upskilling programs based on audit findings and client updates.
• Assist in creating training content, assessments, and learning materials tailored to evolving campaign needs.

Service Quality Monitoring

• Perform regular audits based on approved audit metrics (e.g., accuracy, completeness, call management, service etiquette).
• Monitor agent interactions for compliance to internal SOPs and client requirements.
• Document quality observations and maintain clear audit records and monthly reports.
• Calibrate audit standards with internal stakeholders and client representatives to ensure consistency and alignment.
• Work with Service Quality Manager, and Team Managers (TMs) to implement corrective actions and improvement plans.
• Conduct 1:1 coaching or quality feedback sessions to address service lapses and improvement opportunities.
• Recommend changes to internal processes to improve efficiency and effectiveness.
• Perform root cause analysis on service lapses or recurring QA issues, and provide actionable insights for improvement.

Quality Standards & Compliance

• Support the development and execution of quality initiatives and service frameworks aligned to national standards (e.g., ISO, EXSA, Kudos).
• Assist in preparation and administration of internal/external quality audits and certifications.
• Align internal quality standards with industry benchmarks and client expectations.
• Champion service excellence through the promotion of company R&R programmes and staff certifications.

Client Engagement & Reporting

• Prepare monthly SQ reports, tracking key trends, audit findings, and improvement plans.
• Support ad-hoc reporting and attend quality-related meetings or discussions with the client.
• Ensure timely and accurate updates on SQ matters to both internal management and client stakeholders.

Job Requirements:

• Minimum 2 years' experience in a similar capacity within a contact centre, customer service or training/QA role.
• Candidates with ACTA / ACLP certification or relevant experience in adult learning will have an added advantage.
• Familiar with quality assurance practices, call auditing, and service recovery processes.
• Strong analytical skills and attention to detail in reviewing transactions and identifying gaps.
• Excellent communication and interpersonal skills for coaching and stakeholder engagement.
• Team player with ability to multitask and adapt in a fast-paced environment.
• Proficient in MS Office (especially Excel and PowerPoint) and comfortable working with data and audit tools.