3,091 Training And Development Manager jobs in Singapore

Job description:

Position Overview:

We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales.

What you'll be doing

• Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
• Identifying training needs and designing customized programs to address skill gaps
• Facilitate in-store training sessions on weekdays during retail hours.
• Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary
• Providing one-on-one coaching and mentoring to support the professional development of retail staff
• Collaborate with the HR and Operations teams to identify training needs and design customized modules.
• Collaborating with the management team to align training with the company's strategic objectives
• Monitor training effectiveness through feedback and KPIs to refine future programs.
• Maintaining training records and providing progress reports

What we're looking for

• Relevant qualification in a field such as Education, Human Resources, or Business
• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry
• Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
• Strong understanding of adult learning principles and the ability to design effective training programs
• Proficient in data analysis and using metrics to measure training impact
• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels
• Passion for learning and development, with a commitment to continuous improvement

Job Description

The primary objective of this role is to acquire comprehensive knowledge and skills in various aspects of the company's operations, including but not limited to, operations management, human resources management, team leadership, decision-making, and problem-solving. This training program will equip you with the necessary expertise to prepare for future senior management positions.

• To continuously learn and understand the specific business operations and management strategies of the organization.
• Participate in and lead team projects, enhancing teamwork and leadership abilities.
• Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
• Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
• Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

1. Continuously learn and understand the specific business operations and management strategies of the organization.
2. Participate in and lead team projects, enhancing teamwork and leadership abilities.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

• Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• High self-drive, leadership, adaptability, resilience.
• Career goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

• Monday: Off
• Tuesday to Friday: 1:30 PM to 7:30 PM
• Saturday and Sunday: 9:00 AM to 7:30 PM

This role offers opportunities for growth and development, with a focus on acquiring essential skills and knowledge. If you are passionate about education and training, and eager to take on new challenges, this could be the ideal opportunity for you.

Job Opportunity:

   We are seeking a highly skilled and experienced professional to oversee our training programs.

• In charge of coordinating, developing, and managing comprehensive training plans for all employees to ensure competency development and optimal job performance.
• Maintaining accurate training records in the Learning Management System (LMS) is essential for this role.

   The ideal candidate will have:

• Diploma in Business or relevant field required.
• A minimum of 2 years of experience in a related industry with Learning and Development experience.
• Proficient in using training management software or LMS.

   If you possess the necessary skills and qualifications, we encourage you to apply.

Head of Training & Education Implant APAC

Role

The tasks include building training and education infrastructure and strategy in the APAC region, being responsible for the creation, implementation and tracking of educational programs, focusing on the market needs and aligned with the business strategies.

The Head of Training and Education is responsible to guide the strategy behind the educational programs in APAC, ensuring that needs in regional markets are addressed by the programs. Quality and effectiveness of courses, implementation of planned activities, resource planning, know-how will be monitored by the professional, guaranteeing that the programs are in line with the guidelines provided by the global headquarters.

Tasks

• Develop and implement the APAC training and education strategy aligned with the company's global vision and regional business objectives.
• Lead the creation of training programs that cater to dental professionals, universities, and students, focusing on basic and advanced clinical techniques, product usage, and continuing education.
• Collaborate with sales, marketing, and product management teams to align education initiatives with regional business growth plans.

Team Leadership

• Build, lead, and mentor a high-performing team of training specialists, clinical educators, and support staff across APAC.
• Ensure consistency and quality in training delivery across diverse markets within the region.

Designing and implementation of educational programs

• Design and manage training curricula, including e-learning modules, in-person workshops, seminars, and conferences.
• Establish partnerships with dental schools, professional organizations, and key opinion leaders (KOLs) to drive educational outreach.
• Stay updated on clinical advancements, industry trends, and competitor education programs to ensure content relevance.

Stakeholders engagement

• Serve as a regional ambassador for the company's education initiatives, strengthening relationships with dental professionals and institutions.
• Work closely with global training teams to adapt materials and programs to APAC-specific needs and implement them in scalable way.

KOL development and management

• Foster a community of Key Opinion Leaders in APAC, gathering professionals with different backgrounds and profiles.
• Work with the local organizations to create speaking opportunities for the speakers, in APAC and globally.
• Be a liaison between local markets and global KOLs.
• Disseminate and ensure a culture of compliance and standardized when engaging KOLs.

Educational events

• Responsible for the scientific program of regional events, collaborating with the team to ensure a diverse and interesting line-up of speakers and topics.
• Propose speakers, topics and workshop sessions that are in line with the business strategies and customers’ needs and interests.

Customer and internal trainings

• Be the technical main contact person for corporate customers / universities / local trainers at subsidiaries in the region.
• Guarantee the compliance of the internal trainings.
• Onboard relevant new joiners in the APAC team.

Performance Measurement

• Manage the regional training and education budget, ensuring cost-effective execution of programs.
• Ensure all educational activities comply with local regulations, professional standards, and company policies.

Budget and Compliance

• Manage the regional training and education budget, ensuring cost-effective execution of programs.
• Ensure all educational activities comply with local regulations, professional standards, and company policies.

Qualification

Education / Professional Experience

• Advanced degree (e.g., MBA, DDS, PhD) preferred.
• 10+ years of professional experience in adult education, training, or clinical roles within the dental or healthcare industry.
• Proven track record in leadership roles, preferably with regional or global responsibilities.
• Clinical experience with dental implants is a plus.

Personal / Competencies

• Excellent interpersonal and presentation skills with fluency in English. Proficiency in Asian languages is a plus.
• Well-organized and structured person.
• Comfortable to interact with different customer segments (KOLs, Deans, Professors, Dental Practitioners, Dental Technicians, Dental Assistants).
• Ability to work cross-functionally and influence stakeholders across different levels of the organization.
• Team player.
• Passion for education and advancing professional standards in Dentistry.
• High cultural intelligence and ability to work effectively in a diverse, multinational environment

Job Description & Requirements

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R

16c8462

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority's web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority's SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator's Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R

16c8462

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority's web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority's SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator's Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R

16c8462

Job Description & Requirements
Training Design of Training Development Project
Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.
Training Development work
Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
Instructional Resources and Aids
Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
Presentation Slides (with interactivity up to simple branching scenarios)
Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
Training Videos
Lesson Notes and Handouts
Instructor/Facilitator’s Guide
Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.
Project Management
Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.
Requirements
Diploma in Adult and Continuing Education (DACE) or equivalent
Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
At least 2 years of education/training industry-related working experience.
Experience in the following areas:
Developing a Lesson Plan (or equivalent) and drafting the document.
Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
Ex-RSN service personnel will be a bonus.
5 day week
Working Location: Based in AMK area , need to travel to site often at Changi area
Strictly Born Singaporeans only
Maestro HR
damien lee tian hong
R
16c8462
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TRAINING & DEVELOPMENT MANAGER

About the Role:

As the Training & Development Manager, you are the de facto role in setting the direction of corporate training and skillsets development. Reporting to the General Manager, you will lead a team of junior trainers & QA officers in building core VMV beliefs, QSC refinement advocacy and leadership acceleration programs.

Key Responsibilities:

Overall Training:

Develop and lead team in delivering service and skills training programs in line with company's business objectives

Plan, develop and execute with fellow department members in classroom or/and on-site training modules

Review/analyze/report on department's training key metrics to identify issues and make suggestions/action plans on improvements to training programs/workshops/talks

Lead by example in translating clear, precise, understandable information, objectives and directives for all training courses. A relentless advocator for: "It doesn't matter what was said, but what was understood"

Updating management on latest training related topics and technologies with insights on adaptation potential

Program lead for existing/new employees onboarding, skills horning, service excellence, T.O.T & leadership accelerator

• Develop training budget in with company expansion plan

Skills Developments:

Work closely with internal stakeholders such as operations, marketing, HR, QA & R&D to develop core skill/service building programs

Work closely with external partners such as suppliers or academies in developing supporting skillsets capabilities workshops

Develop and remapping outlet level QSC competency through hybrid mix of skills building activities

Develop and train LTO / products soft selling sales tools such as bundling and suggestive

Develop and train on service excellence standards (external and internal customers)

Foster a positive, inclusive & conducive learning environment for all

Drive digital e-learning digital development phrase in line with company's future expansive roadmap

Succession Planning:

Work closely with HR and management to identify and develop core leadership competency and mindset programs

Develop and execute in-house leadership accelerator programs on soft and hard skilling on the art of management

Requirements:

Minimum 5 years experience in similar capacity (preferably with a reputable F&B chain store brand in Singapore) with proven track records in retail / F&B training excellence

Minimum degree in Hospitality/Human Resource/Business Administration or related discipline from recognized education institutions

Proficiency and creativity in MS power-point is a MUST. Proficiency in other MS tools such as word and excel are required. Ability to create/direct skill training videos is a bonus

Strong people handling skills. Patient, articulate and ability to speak at ease with all levels of stakeholders

A highly responsible individual that believes that nurturing is the only way into our future

A responsive team player, resolved and willing to think out-of-box with a never-say-die attitude will place you at a favorable position