305 Trade Support jobs in Singapore

We're looking for a dedicated Trade Support Officer to join our team.

This role is ideal for a professional with strong organizational skills and a desire to build a career in the dynamic world of commodity trading. You will play a vital role in ensuring the efficient execution of our post-deal activities and providing essential support to our trading desk.

Main Duties and Responsibilities

A. Post-Deal Operations (Physical)

· Collaborate with the Back Office and external parties to assist in commercial contract management, including minor terms negotiations and the timely settlement of dispatches and demurrage. You will also have the opportunity to build relationships with clients and support our operations team with on-site visits to suppliers, customers, and ports.

B. Post-Deal Operations (Derivatives)

· Work closely with the Middle Office to monitor and reconcile hedging positions, providing timely updates on under-hedged and over-hedged shipments.

· Coordinate with clients and brokers to manage the contract and settlement.

C. Market and Logistics Support

· Assist in developing and managing client relationships by coordinating deliveries and supporting negotiations with external partners, including warehouses and insurance companies.

· Help the trading team with administrative tasks such as setting up internal credit lines and preparing business proposals for internal approval in line with the internal rule.

· Manage relationships with market research providers, handle subscriptions, and assist in summarizing key market findings for internal briefings.

· Collaborate with the freight chartering team and support the trading team by gaining an understanding of freight markets to assist in their negotiations (no chartering operations)

Other Requirements

• Minimum Bachelor’s degree in a relevant field such as Business, Economics or Supply Chain Management etc.
• Strong organizational skills and an excellent eye for detail.
• Effective communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• A proactive and resourceful mindset, with a strong willingness to learn and adapt.
• The ability to work effectively both independently and as part of a team
• An interest in commodity markets and logistics would be an advantage.

What you’ll do:
As a Trade Support Associate in this esteemed financial institution’s Singapore Branch Operations team, you will immerse yourself in the dynamic world of institutional trading. Your day-to-day responsibilities will revolve around managing the end-to-end trade lifecycle for a broad spectrum of products while upholding the highest standards of accuracy and compliance. You will work collaboratively with colleagues across different functions—trading desks, sales teams, technology partners, legal/compliance experts—to ensure smooth execution of trades and swift resolution of any discrepancies. Your ability to reconcile exceptions quickly will be crucial in minimising operational risk. In addition to core trade support duties, you will contribute significantly to regulatory reporting processes by performing daily controls and identifying areas for improvement. The role also involves providing essential coverage for other teams within branch operations as needed. By fostering open communication channels with both internal stakeholders and external partners, you will help maintain the organisation’s reputation for operational excellence. This position offers an exciting blend of hands‐on operational work combined with opportunities for cross‐functional collaboration in a truly global setting.
Ensure timely and accurate capture and checkout of trades across various institutional product lines such as Cash Equity, Fixed Income, Listed Derivatives, Equity Derivatives, Fixed Income Derivatives, and Commodities.
Liaise closely with trading desks, sales teams, counterparties, and other relevant departments to resolve trade discrepancies efficiently and maintain seamless communication throughout the trade lifecycle.
Monitor and process all stages of trade lifecycle events while maintaining rigorous control standards to ensure compliance with internal policies and external regulations.
Reconcile trade processing exceptions by investigating root causes and implementing effective solutions in partnership with regional trade support teams.
Collaborate with technology teams to facilitate the implementation of new processing platforms and system enhancements that improve operational efficiency.
Work alongside legal/compliance, IT, and project teams to analyze new regulatory reform requirements and deploy robust processes that meet evolving industry standards.
Perform daily control processes for regulatory reporting obligations to local regulators while continuously seeking ways to enhance accuracy and reliability.
Provide back‐up support for other functional teams within Singapore Asia Branch Operations to ensure business continuity during peak periods or staff absences.
Supervise operations activities outsourced to in‐house affiliates or third‐party vendors by maintaining oversight protocols and ensuring adherence to quality benchmarks.
Engage directly with sales and trading desks based in Singapore to address trade‐related queries promptly and elevate issues when necessary.
What you bring:
To excel as a Trade Support Associate, your background should reflect substantial experience in operations roles related to investment banking or capital markets. You bring not only technical expertise but also interpersonal strengths that allow you to collaborate seamlessly across departments—whether engaging directly with traders or supporting technology-driven initiatives. Your track record demonstrates unwavering commitment to accuracy even when managing high volumes or tight deadlines. A deep understanding of institutional products such as equities, derivatives, fixed income instruments—and their associated risks—will set you apart. Furthermore, your ability to communicate effectively ensures that issues are resolved swiftly while maintaining positive relationships internally and externally.
Possess a university degree coupled with three to five years’ experience in an operations role within the financial services sector.
Demonstrate prior experience supporting global investment banks; specific exposure to commodities or fixed income over-the-counter (OTC) products is highly advantageous.
Showcase proven ability in dealing effectively with sales professionals, traders, clients, and cross‐functional teams across multiple locations.
Exhibit high levels of personal commitment and integrity when handling sensitive information or resolving complex issues under pressure.
Display comprehensive understanding of financial products as well as sound business acumen paired with strong operational knowledge.
Communicate clearly both verbally and in writing; organisational skills must enable you to manage competing priorities without compromising on quality or deadlines.
Maintain meticulous attention to detail along with heightened risk awareness so as to perform operational responsibilities consistently at an elevated standard.
Adapt readily to new technologies or system enhancements by working constructively with IT partners on process improvements.
Demonstrate flexibility by providing backup support across different functional areas within branch operations whenever required.
What sets this company apart:
This organisation stands out as one of the most respected names in global finance due to its unwavering dedication to client service excellence and ethical conduct. With operations spanning more than 40 countries worldwide—including significant presence in Asia—it offers employees access to international best practices alongside local market expertise.
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: E | EA Licence No.: 03C5451
EA Registration No.: R Glen Chua
#J-18808-Ljbffr

What you'll do:

As a Trade Support Associate in this esteemed financial institution’s Singapore Branch Operations team, you will immerse yourself in the dynamic world of institutional trading. Your day-to-day responsibilities will revolve around managing the end-to-end trade lifecycle for a broad spectrum of products while upholding the highest standards of accuracy and compliance. You will work collaboratively with colleagues across different functions—trading desks, sales teams, technology partners, legal/compliance experts—to ensure smooth execution of trades and swift resolution of any discrepancies. Your ability to reconcile exceptions quickly will be crucial in minimising operational risk. In addition to core trade support duties, you will contribute significantly to regulatory reporting processes by performing daily controls and identifying areas for improvement. The role also involves providing essential coverage for other teams within branch operations as needed. By fostering open communication channels with both internal stakeholders and external partners, you will help maintain the organisation’s reputation for operational excellence. This position offers an exciting blend of hands-on operational work combined with opportunities for cross-functional collaboration in a truly global setting.

• Ensure timely and accurate capture and checkout of trades across various institutional product lines such as Cash Equity, Fixed Income, Listed Derivatives, Equity Derivatives, Fixed Income Derivatives, and Commodities.
• Liaise closely with trading desks, sales teams, counterparties, and other relevant departments to resolve trade discrepancies efficiently and maintain seamless communication throughout the trade lifecycle.
• Monitor and process all stages of trade lifecycle events while maintaining rigorous control standards to ensure compliance with internal policies and external regulations.
• Reconcile trade processing exceptions by investigating root causes and implementing effective solutions in partnership with regional trade support teams.
• Collaborate with technology teams to facilitate the implementation of new processing platforms and system enhancements that improve operational efficiency.
• Work alongside legal/compliance, IT, and project teams to analyse new regulatory reform requirements and deploy robust processes that meet evolving industry standards.
• Perform daily control processes for regulatory reporting obligations to local regulators while continuously seeking ways to enhance accuracy and reliability.
• Provide back-up support for other functional teams within Singapore Asia Branch Operations to ensure business continuity during peak periods or staff absences.
• Supervise operations activities outsourced to in-house affiliates or third-party vendors by maintaining oversight protocols and ensuring adherence to quality benchmarks.
• Engage directly with sales and trading desks based in Singapore to address trade-related queries promptly and escalate issues when necessary.

What you bring:

To excel as a Trade Support Associate, your background should reflect substantial experience in operations roles related to investment banking or capital markets. You bring not only technical expertise but also interpersonal strengths that allow you to collaborate seamlessly across departments—whether engaging directly with traders or supporting technology-driven initiatives. Your track record demonstrates unwavering commitment to accuracy even when managing high volumes or tight deadlines. A deep understanding of institutional products such as equities, derivatives, fixed income instruments—and their associated risks—will set you apart. Furthermore, your ability to communicate effectively ensures that issues are resolved swiftly while maintaining positive relationships internally and externally.

• Possess a university degree coupled with three to five years’ experience in an operations role within the financial services sector.
• Demonstrate prior experience supporting global investment banks; specific exposure to commodities or fixed income over-the-counter (OTC) products is highly advantageous.
• Showcase proven ability in dealing effectively with sales professionals, traders, clients, and cross-functional teams across multiple locations.
• Exhibit high levels of personal commitment and integrity when handling sensitive information or resolving complex issues under pressure.
• Display comprehensive understanding of financial products as well as sound business acumen paired with strong operational knowledge.
• Communicate clearly both verbally and in writing; organisational skills must enable you to manage competing priorities without compromising on quality or deadlines.
• Maintain meticulous attention to detail along with heightened risk awareness so as to perform operational responsibilities consistently at an elevated standard.
• Adapt readily to new technologies or system enhancements by working constructively with IT partners on process improvements.
• Demonstrate flexibility by providing backup support across different functional areas within branch operations whenever required.

What sets this company apart:

This organisation stands out as one of the most respected names in global finance due to its unwavering dedication to client service excellence and ethical conduct. With operations spanning more than 40 countries worldwide—including significant presence in Asia—it offers employees access to international best practices alongside local market expertise.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: E | EA Licence No.: 03C5451
EA Registration No.: R Glen Chua

We are seeking a skilled professional to join our team as a Trade Support Specialist. The successful candidate will be responsible for providing exceptional service to clients, managing client relationships, and ensuring a positive service delivery experience.

• Act as the primary point of contact for client queries and escalations.
• Manage client relationships to ensure timely and efficient resolution of issues.
• Governance and oversight of client transactions and trade lifecycle events.
• Identify and escalate risks and issues that may impact service delivery.
• Logging and monitoring of client operational queries.
• Provide support on queries related to middle office services.
• Support new fund implementations and transitions processes.
• Coordinate with global Operations and IT teams to address concerns and resolve issues.

The ideal candidate will have a strong understanding of Trade Lifecycle Management, Settlement processes, Post-trade Reconciliation, Cash and Treasury payments, Risk and Control frameworks, corporate action lifecycle events, and Microsoft Excel.

What you'll do:
As a Trade Support Associate in this esteemed financial institution’s Singapore Branch Operations team, you will immerse yourself in the dynamic world of institutional trading. Your day-to-day responsibilities will revolve around managing the end-to-end trade lifecycle for a broad spectrum of products while upholding the highest standards of accuracy and compliance. You will work collaboratively with colleagues across different functions—trading desks, sales teams, technology partners, legal/compliance experts—to ensure smooth execution of trades and swift resolution of any discrepancies. Your ability to reconcile exceptions quickly will be crucial in minimising operational risk. In addition to core trade support duties, you will contribute significantly to regulatory reporting processes by performing daily controls and identifying areas for improvement. The role also involves providing essential coverage for other teams within branch operations as needed. By fostering open communication channels with both internal stakeholders and external partners, you will help maintain the organisation’s reputation for operational excellence. This position offers an exciting blend of hands-on operational work combined with opportunities for cross-functional collaboration in a truly global setting.
Ensure timely and accurate capture and checkout of trades across various institutional product lines such as Cash Equity, Fixed Income, Listed Derivatives, Equity Derivatives, Fixed Income Derivatives, and Commodities.
Liaise closely with trading desks, sales teams, counterparties, and other relevant departments to resolve trade discrepancies efficiently and maintain seamless communication throughout the trade lifecycle.
Monitor and process all stages of trade lifecycle events while maintaining rigorous control standards to ensure compliance with internal policies and external regulations.
Reconcile trade processing exceptions by investigating root causes and implementing effective solutions in partnership with regional trade support teams.
Collaborate with technology teams to facilitate the implementation of new processing platforms and system enhancements that improve operational efficiency.
Work alongside legal/compliance, IT, and project teams to analyse new regulatory reform requirements and deploy robust processes that meet evolving industry standards.
Perform daily control processes for regulatory reporting obligations to local regulators while continuously seeking ways to enhance accuracy and reliability.
Provide back-up support for other functional teams within Singapore Asia Branch Operations to ensure business continuity during peak periods or staff absences.
Supervise operations activities outsourced to in-house affiliates or third-party vendors by maintaining oversight protocols and ensuring adherence to quality benchmarks.
Engage directly with sales and trading desks based in Singapore to address trade-related queries promptly and escalate issues when necessary.
What you bring:
To excel as a Trade Support Associate, your background should reflect substantial experience in operations roles related to investment banking or capital markets. You bring not only technical expertise but also interpersonal strengths that allow you to collaborate seamlessly across departments—whether engaging directly with traders or supporting technology-driven initiatives. Your track record demonstrates unwavering commitment to accuracy even when managing high volumes or tight deadlines. A deep understanding of institutional products such as equities, derivatives, fixed income instruments—and their associated risks—will set you apart. Furthermore, your ability to communicate effectively ensures that issues are resolved swiftly while maintaining positive relationships internally and externally.
Possess a university degree coupled with three to five years’ experience in an operations role within the financial services sector.
Demonstrate prior experience supporting global investment banks; specific exposure to commodities or fixed income over-the-counter (OTC) products is highly advantageous.
Showcase proven ability in dealing effectively with sales professionals, traders, clients, and cross-functional teams across multiple locations.
Exhibit high levels of personal commitment and integrity when handling sensitive information or resolving complex issues under pressure.
Display comprehensive understanding of financial products as well as sound business acumen paired with strong operational knowledge.
Communicate clearly both verbally and in writing; organisational skills must enable you to manage competing priorities without compromising on quality or deadlines.
Maintain meticulous attention to detail along with heightened risk awareness so as to perform operational responsibilities consistently at an elevated standard.
Adapt readily to new technologies or system enhancements by working constructively with IT partners on process improvements.
Demonstrate flexibility by providing backup support across different functional areas within branch operations whenever required.
What sets this company apart:
This organisation stands out as one of the most respected names in global finance due to its unwavering dedication to client service excellence and ethical conduct. With operations spanning more than 40 countries worldwide—including significant presence in Asia—it offers employees access to international best practices alongside local market expertise.
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: E | EA Licence No.: 03C5451
EA Registration No.: R Glen Chua
#J-18808-Ljbffr

Associate/Senior Associate | Trade Support
Join our Operations division, which provides independent specialist verification, confirmation, booking and settlement facilities for a variety of products and currencies for many of Macquarie's businesses globally.
The division provides a key segregated control function for wholesale businesses built on strong operational risk management and a control culture that is consistent and resilient. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities.
What role will you play?
Sitting on the trading floor, you will provide operational support to the Equity Trading and Derivatives business, which trades a diverse range of listed and unlisted equity-based products across Australia, Asia, EMEA and the US.
Your responsibilities will include ensuring the timely and accurate completion of all daily tasks to maintain correct economic records in the risk management system, covering trade booking, life-cycle management, corporate actions, controls and reconciliation investigations.
What You Offer
Bachelor’s degree in Finance, Economics or a related field
1 year of experience in an investment banking environment, preferably in a middle office or trade processing role
A strong operational risk mindset
Excellent interpersonal communication skills, with the ability to collaborate effectively with management at different levels
Proficiency in MS Excel, Alteryx, Power Automate and PowerBI is an advantage
Exceptional report writing and presentation skills.
What We Offer
Benefits
1 wellbeing leave day and 5 additional paid Flexi-Leave days per year
20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
2 days of paid volunteer leave per annum and donation matching
Option to purchase additional annual leave
Benefits and initiatives to support your physical, psychological and financial wellbeing including, comprehensive medical and life insurance cover and additional flexible wellbeing credits
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment
About Corporate Operations Group
In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers.
Our commitment to diversity, equity and inclusion
We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.
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Summary:
Industry:
FMCG / Customer Service / Order Processing
Location:
West Area
Working Hours:
5 Days, 9:00am – 6:00pm
Salary:
$3,500 – $,500 (Basic) + AWS + 2 Months Bonus
Benefits:
18 Days Annual Leave + Medical Allowance (up to 800 annually)
Company:
MNC & Listed Company
Responsibilities:
️ Maintain client databases and provide feedback to departments, staying updated on industry trends to improve customer experience
Deliver information about products and services, and respond to customer inquiries professionally
Process orders and transactions accurately and in a timely manner
️ Resolve customer complaints, collect feedback, and document cases to improve service quality
Collaborate with internal teams (Commercial, Risk, Global Offices, Finance, Accounts, Quotation) to ensure smooth execution
Proactively identify potential issues and recommend solutions to minimize risks
Adhere to company SOPs to ensure seamless operations
Support other administrative and operational duties as assigned
Key Requirements:
Bachelor’s Degree
or Diploma in Business or a related field preferred
1–2 years
of relevant experience in logistics, operations, or customer service
Proficient in Microsoft Office
(Excel, PowerPoint, Word)
️
Strong verbal and written communication skills
Detail-oriented, organized, and able to work under tight deadlines
Team player with strong interpersonal skills, able to work independently when needed
How to Apply:
Click on the
"APPLY NOW"
button to submit your application.
Only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Gean Hock Leng (R )
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1. Act as a point of contact for queries and escalations, manage client relationship to ensure a positive service delivery experience.

2. Governance and oversight of the end-to-end process for client transactions and trade lifecycle events, ensuring accuracy and efficiency.

3. Identify, escalate, and resolve risks and issues that arise during ongoing service delivery.

4. Logging and monitoring of Client operational queries in terms of status, prioritizing for resolution and communicating appropriately to relevant stakeholders, ensuring expectations are always managed well.

5. Provide support on queries related to middle office service, operating models, and market specific knowledge.

6. Support any new fund implementation and transitions process related to Middle Office clients.

7. Coordinate with global Operations and IT teams to address concerns, resolve issues, investigate and identify areas for continuous service improvement.

8. Mailbox management

Elsa Fontanne (CEI No. R )

Recruitment Consultant

Email Address:

WhatsApp:

Telegram: @Elsa_Fontanne

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Group Overview
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The Senior Market Administrator plays a critical role in supporting the front office trading platforms and ensuring seamless trade execution and system performance. This role combines technical expertise, client service, and leadership to manage platform support, incident resolution, and stakeholder engagement. The Senior Market Administrator also mentors junior team members and contributes to strategic initiatives and platform enhancements.
Guided by TP ICAP’s Triple-A Values—Accountability, Authenticity,
and
Adaptability—this position fosters a culture of ownership, transparency, and continuous improvement across the team and broader organization
Role Responsibilities
Platform & Trade Support
Provide first- and second-line support for trading platforms, including incident management, trade issue investigation, and resolution.
Monitor system logs, outputs, and support chats to proactively identify and resolve issues.
Ensure data accuracy and perform ongoing maintenance of platform configurations.
Support and test new software releases and upgrades, including out-of-hours coverage when required.
Client & Stakeholder Engagement
Act as a key liaison with internal stakeholders (brokers, traders, business managers) and external clients (banks, vendors).
Handle escalations and maintain strong client relationships with a service-oriented approach.
Assist in client onboarding, account maintenance, and credit matrix updates.
Triple-A Values in Action
Accountability:
Owns outcomes, delivers on commitments, and ensures operational excellence across all responsibilities.
Authenticity:
Acts with integrity, communicates transparently, and builds trust with clients and colleagues.
Adaptability:
Embraces change, responds effectively to evolving business needs, and drives continuous improvement.
Leadership & Documentation
Lead project initiatives and contribute to workflow and system improvements.
Mentor and train associate-level team members.
Maintain and enhance team documentation, procedures, and technical manuals.
Participate in cross-training and contribute to global knowledge sharing.
Technical & Operational Excellence
Support deployment and integration of trading platforms (e.g., Java Webstart, STP, API).
Liaise with third-party vendors (e.g., ION, Markit, Traiana, ICE, Reuters) as needed.
Ensure compliance with internal policies, risk controls, and regulatory requirements.
Log and track incidents using ServiceNow and contribute to risk assessments and reviews.
Skills & Experience
Technical Competencies
Strong understanding of trade flows and trading systems.
Experience with system administration, data processing, and XML/log analysis.
Familiarity with network tracing and MS Office tools.
High technical competency and ability to troubleshoot complex issues.
Professional Attributes
Excellent communication skills (verbal and written).
Strong client-facing and interpersonal skills.
Highly organized, detail-oriented, and proactive.
Demonstrated ability to lead, mentor, and work collaboratively in a team.
Resilient under pressure and adaptable to fast-paced environments.
Preferred Background
Experience in financial services, preferably in credit, rates, FX or other trading environments.
Prior experience in a market support or technical operations role.
Knowledge of OTC markets and electronic trading platforms.
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