161 Trade Support jobs in Singapore

Trade Support Analyst

Singapore, Singapore TotalEnergies

Posted 4 days ago

Job Viewed

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Job Description

Join to apply for the Trade Support Analyst role at TotalEnergies

Join to apply for the Trade Support Analyst role at TotalEnergies

  • The fast-paced trading environment requires the jobholder to be able to work both autonomously and as part of a team. The position requires strong communication skills within the team, externally and with other departments within the organisation. Both industry and contractual deadlines need to be respected to meet all of the company’s obligations. Reconciliation of discrepancies and resolution of counterpart issues requires the jobholder to be able to seek out information necessary for problem solving. Reporting and monitoring obligations per the Dodd-Frank Act, EMIR, Sarbanes-Oxley Act and to comply with other rules & regulations require diligence and attention to detail
  • The Trade Support Analyst is part of the Global Risk Control team worldwide. The Back Office Analyst works closely with Front Office, Operations, Middle Office, Legal & Compliance, Credit, Treasury, Trading Accounting, IT teams


  • Manage a portfolio of counterparts
  • Ensure that accurate trading information is represented within the trading book by confirming deals with counterparts and brokers on a daily basis
  • Monitor and verify exchange-traded positions and limits
  • Monitor and report financial OTC trades to the regulators within 24 hours of their execution
  • Send invoices to counterparts and process payments without exceeding deadlines set within the industry as well as contractually
  • Reconcile counterpart /pipeline invoices against the system in liaison with the Operations and Middle Office departments to resolve discrepancies
  • Agree with counterparts on settlements, provide timely payment instructions and cash forecast information to the Treasury team, and assist the Accounting team with aged debt reporting and resolution
  • Assist internally and externally with any Back Office related questions
  • Question, enhance and reinvent procedures to be submitted to Back Office Manager
  • Participate in team and individual projects delegated by the Back Office Manager, act as a project leader when needed
  • Perform general Back Office duties including emailing, archiving and filing
  • Support, identify, and assist in implementing process & systems improvement, from system testing and implementations to desk level process
  • Develop new tools to secure and optimize the process and build new reports adapted to the business evolutions
  • Identify proactively and communicate operational risk, define and implement risk mitigating measures and priorities


Profil du candidat

  • The ideal candidate should have a degree or equivalent, preferably in a business, economics, mathematical or finance discipline
  • Some experience (up to 2 years) in a Back Office environment is desirable
  • Some knowledge of LNG, gas, power, emissions markets is desirable


  • Strong analytical and problem solving skill
  • High levels of numeracy and computer literacy, with strong verbal and non-verbal communication skills
  • High degree of accuracy and efficiency under set deadlines in a pressurised environment
  • Being able to work autonomously as well as part of a team is essential
  • Good interpersonal skills
  • Knowledge of energy commodity markets is desirable
  • Language skills: English is essential
  • Programming skills (Python or VBA/Excel) is a plus
  • High levels of flexibility with working hours
  • Strong drive to improve processes and systems
  • A digital mindset and the ability to acquire new digital skills is essential


Informations supplémentaires

Job Dimension
  • Assist in the Back Office operations in Singapore, which as part of the Global Risk Control includes TEGPG, TEGPA and TEGPNA activities
  • Work autonomously on all Back Office Operations in Singapore including Gas, Power and LNG, with a primary focus on the LNG market
  • Responsible for ensuring all payments and invoices are processed on time and according to the contractual documents in place
  • Confirmations and settlements of daily executed trades, regular pricing and volume adjustments
  • Ongoing onboarding of new contracts
  • Assist with regular internal & external audits and regulatory obligations queries
  • Manage IT project developments, and ensure delivery meets global Back Office requirements
  • Support and testing on system developments
  • Job may require short-term international mobility


Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Oil and Gas

Referrals increase your chances of interviewing at TotalEnergies by 2x

Sign in to set job alerts for “Trade Support Analyst” roles. Trade Support Officer - Securities Operations Asia Cash Operations Associate (FXMM Derivatives) Officer - Reconciliations, Control & Treasury – Futures, Derivatives & Clearing Officer, Equity Derivative Middle Office Support Listed Derivatives Operations Specialist Derivatives Support Officer – Documentation and Reconciliation (Manager) Asia Securities Operations Senior Associate (Derivatives) Markets Operation - Derivatives and Margining Operations Officer Loan Agency and Loan Trading Middle Office - Associate Assistant Vice President, Operations & Technology (Securities Listing & Trading) Middle Office Analyst (12 months contract) Senior Officer, Derivatives and Margining Operations Trading Application Support and Development Engineer, Associate/AVP Operations Analyst Graduate Programme 2026 Singapore Global Markets Operations Summer Analyst - 2026 - Singapore Head of Commodity Trading - Agricultural Derivatives AVP/VP, Sales and Trading Governance-Centre of Excellence, Chief Operating, Digital Business & Strategy, GFM

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Trade Support Analyst

Singapore, Singapore TOTAL Deutschland GmbH

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Employer company TotalEnergies Gas & Power Asia Private Limited

Domain Finance

Type of contract Regular position

Experience Less than 3 years

  • The fast-paced trading environment requires the jobholder to be able to work both autonomously and as part of a team. The position requires strong communication skills within the team, externally and with other departments within the organisation. Both industry and contractual deadlines need to be respected to meet all of the company’s obligations. Reconciliation of discrepancies and resolution of counterpart issues requires the jobholder to be able to seek out information necessary for problem solving. Reporting and monitoring obligations per the Dodd-Frank Act, EMIR, Sarbanes-Oxley Act and to comply with other rules & regulations require diligence and attention to detail
  • The Trade Support Analyst is part of the Global Risk Control team worldwide. The Back Office Analyst works closely with Front Office, Operations, Middle Office, Legal & Compliance, Credit, Treasury, Trading Accounting, IT teams
Activities
  • Manage a portfolio of counterparts
  • Ensure that accurate trading information is represented within the trading book by confirming deals with counterparts and brokers on a daily basis
  • Monitor and verify exchange-traded positions and limits
  • Monitor and report financial OTC trades to the regulators within 24 hours of their execution
  • Send invoices to counterparts and process payments without exceeding deadlines set within the industry as well as contractually
  • Reconcile counterpart /pipeline invoices against the system in liaison with the Operations and Middle Office departments to resolve discrepancies
  • Agree with counterparts on settlements, provide timely payment instructions and cash forecast information to the Treasury team, and assist the Accounting team with aged debt reporting and resolution
  • Assist internally and externally with any Back Office related questions
  • Question, enhance and reinvent procedures to be submitted to Back Office Manager
  • Participate in team and individual projects delegated by the Back Office Manager, act as a project leader when needed
  • Perform general Back Office duties including emailing, archiving and filing
  • Support, identify, and assist in implementing process & systems improvement, from system testing and implementations to desk level process
  • Develop new tools to secure and optimize the process and build new reports adapted to the business evolutions
  • Identify proactively and communicate operational risk, define and implement risk mitigating measures and priorities
Candidate Profile

Education and Work Experience

  • The ideal candidate should have a degree or equivalent, preferably in a business, economics, mathematical or finance discipline
  • Some experience (up to 2 years) in a Back Office environment is desirable
  • Some knowledge of LNG, gas, power, emissions markets is desirable
  • Strong analytical and problem solving skill
  • High levels of numeracy and computer literacy, with strong verbal and non-verbal communication skills
  • High degree of accuracy and efficiency under set deadlines in a pressurised environment
  • Being able to work autonomously as well as part of a team is essential
  • Good interpersonal skills
  • Knowledge of energy commodity markets is desirable
  • Language skills: English is essential
  • Programming skills (Python or VBA/Excel) is a plus
  • High levels of flexibility with working hours
  • Strong drive to improve processes and systems
  • A digital mindset and the ability to acquire new digital skills is essential
Additional Information

Job Dimension

  • Assist in the Back Office operations in Singapore, which as part of the Global Risk Control includes TEGPG, TEGPA and TEGPNA activities
  • Work autonomously on all Back Office Operations in Singapore including Gas, Power and LNG, with a primary focus on the LNG market
  • Responsible for ensuring all payments and invoices are processed on time and according to the contractual documents in place
  • Confirmations and settlements of daily executed trades, regular pricing and volume adjustments
  • Ongoing onboarding of new contracts
  • Assist with regular internal & external audits and regulatory obligations queries
  • Manage IT project developments, and ensure delivery meets global Back Office requirements
  • Support and testing on system developments
  • Job may require short-term international mobility
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

TotalEnergies Gas and Power Asia ("TEGPA") is focused on trading activities (in the physical and derivatives markets) in the Asia Pacific region with respect to LNG, gas & power and dry bulk products such as petcoke and sulphur, as well as business development activities in the same region with relation to those products. With respect to LNG, in addition to its long-term contracts for the purchase of LNG destined for the Asian market and its long-term sale contracts with Asian buyers, TEGPA is very active on the physical spot market. As part of the Trading Division in the Company’s Gas, Renewables and Power segment, TEGPA works closely with the Geneva Branch of TotalEnergies Gas & Power Limited and with the Gas Division’s head office teams in Paris. TEGPA also takes care of the activities of its affiliate in Australia, TEGPAu.

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This advertiser has chosen not to accept applicants from your region.

7506 - Trade Support

Singapore, Singapore THE SUPREME HR ADVISORY PTE. LTD.

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Working Hours: Monday to Friday ( 9.00am - 6.15pm)

Location: Suntec Tower 3

Salary: up to $4k + VB

Requirements:

  • 2 - 3 years of relevant experience

Job Scope:

  • Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
  • Liaise with suppliers and buyers on all contract related finalisation.
  • To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
  • To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
  • Keep track of contract details and make out periodical reports as and when required.
  • Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

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This advertiser has chosen not to accept applicants from your region.

Trade Support Analyst

Singapore, Singapore TOTAL Deutschland GmbH

Posted today

Job Viewed

Tap Again To Close

Job Description

Employer company TotalEnergies Gas & Power Asia Private Limited

Domain Finance

Type of contract Regular position

Experience Less than 3 years

  • The fast-paced trading environment requires the jobholder to be able to work both autonomously and as part of a team. The position requires strong communication skills within the team, externally and with other departments within the organisation. Both industry and contractual deadlines need to be respected to meet all of the company’s obligations. Reconciliation of discrepancies and resolution of counterpart issues requires the jobholder to be able to seek out information necessary for problem solving. Reporting and monitoring obligations per the Dodd-Frank Act, EMIR, Sarbanes-Oxley Act and to comply with other rules & regulations require diligence and attention to detail
  • The Trade Support Analyst is part of the Global Risk Control team worldwide. The Back Office Analyst works closely with Front Office, Operations, Middle Office, Legal & Compliance, Credit, Treasury, Trading Accounting, IT teams

Activities

  • Manage a portfolio of counterparts
  • Ensure that accurate trading information is represented within the trading book by confirming deals with counterparts and brokers on a daily basis
  • Monitor and verify exchange-traded positions and limits
  • Monitor and report financial OTC trades to the regulators within 24 hours of their execution
  • Send invoices to counterparts and process payments without exceeding deadlines set within the industry as well as contractually
  • Reconcile counterpart /pipeline invoices against the system in liaison with the Operations and Middle Office departments to resolve discrepancies
  • Agree with counterparts on settlements, provide timely payment instructions and cash forecast information to the Treasury team, and assist the Accounting team with aged debt reporting and resolution
  • Assist internally and externally with any Back Office related questions
  • Question, enhance and reinvent procedures to be submitted to Back Office Manager
  • Participate in team and individual projects delegated by the Back Office Manager, act as a project leader when needed
  • Perform general Back Office duties including emailing, archiving and filing
  • Support, identify, and assist in implementing process & systems improvement, from system testing and implementations to desk level process
  • Develop new tools to secure and optimize the process and build new reports adapted to the business evolutions
  • Identify proactively and communicate operational risk, define and implement risk mitigating measures and priorities

Candidate Profile

Education and Work Experience

  • The ideal candidate should have a degree or equivalent, preferably in a business, economics, mathematical or finance discipline
  • Some experience (up to 2 years) in a Back Office environment is desirable
  • Some knowledge of LNG, gas, power, emissions markets is desirable
  • Strong analytical and problem solving skill
  • High levels of numeracy and computer literacy, with strong verbal and non-verbal communication skills
  • High degree of accuracy and efficiency under set deadlines in a pressurised environment
  • Being able to work autonomously as well as part of a team is essential
  • Good interpersonal skills
  • Knowledge of energy commodity markets is desirable
  • Language skills: English is essential
  • Programming skills (Python or VBA/Excel) is a plus
  • High levels of flexibility with working hours
  • Strong drive to improve processes and systems
  • A digital mindset and the ability to acquire new digital skills is essential

Additional Information

Job Dimension

  • Assist in the Back Office operations in Singapore, which as part of the Global Risk Control includes TEGPG, TEGPA and TEGPNA activities
  • Work autonomously on all Back Office Operations in Singapore including Gas, Power and LNG, with a primary focus on the LNG market
  • Responsible for ensuring all payments and invoices are processed on time and according to the contractual documents in place
  • Confirmations and settlements of daily executed trades, regular pricing and volume adjustments
  • Ongoing onboarding of new contracts
  • Assist with regular internal & external audits and regulatory obligations queries
  • Manage IT project developments, and ensure delivery meets global Back Office requirements
  • Support and testing on system developments
  • Job may require short-term international mobility
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

TotalEnergies Gas and Power Asia ("TEGPA") is focused on trading activities (in the physical and derivatives markets) in the Asia Pacific region with respect to LNG, gas & power and dry bulk products such as petcoke and sulphur, as well as business development activities in the same region with relation to those products. With respect to LNG, in addition to its long-term contracts for the purchase of LNG destined for the Asian market and its long-term sale contracts with Asian buyers, TEGPA is very active on the physical spot market. As part of the Trading Division in the Company’s Gas, Renewables and Power segment, TEGPA works closely with the Geneva Branch of TotalEnergies Gas & Power Limited and with the Gas Division’s head office teams in Paris. TEGPA also takes care of the activities of its affiliate in Australia, TEGPAu.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

7506 - Trade Support

Singapore, Singapore THE SUPREME HR ADVISORY PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Working Hours: Monday to Friday ( 9.00am - 6.15pm)

Location: Suntec Tower 3

Salary: up to $4k + VB

Requirements:

  • 2 - 3 years of relevant experience

Job Scope:

  • Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
  • Liaise with suppliers and buyers on all contract related finalisation.
  • To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
  • To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
  • Keep track of contract details and make out periodical reports as and when required.
  • Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Trade Support Analyst

Singapore, Singapore TotalEnergies

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Trade Support Analyst role at TotalEnergies

Join to apply for the Trade Support Analyst role at TotalEnergies

  • The fast-paced trading environment requires the jobholder to be able to work both autonomously and as part of a team. The position requires strong communication skills within the team, externally and with other departments within the organisation. Both industry and contractual deadlines need to be respected to meet all of the company’s obligations. Reconciliation of discrepancies and resolution of counterpart issues requires the jobholder to be able to seek out information necessary for problem solving. Reporting and monitoring obligations per the Dodd-Frank Act, EMIR, Sarbanes-Oxley Act and to comply with other rules & regulations require diligence and attention to detail
  • The Trade Support Analyst is part of the Global Risk Control team worldwide. The Back Office Analyst works closely with Front Office, Operations, Middle Office, Legal & Compliance, Credit, Treasury, Trading Accounting, IT teams
  • Manage a portfolio of counterparts
  • Ensure that accurate trading information is represented within the trading book by confirming deals with counterparts and brokers on a daily basis
  • Monitor and verify exchange-traded positions and limits
  • Monitor and report financial OTC trades to the regulators within 24 hours of their execution
  • Send invoices to counterparts and process payments without exceeding deadlines set within the industry as well as contractually
  • Reconcile counterpart /pipeline invoices against the system in liaison with the Operations and Middle Office departments to resolve discrepancies
  • Agree with counterparts on settlements, provide timely payment instructions and cash forecast information to the Treasury team, and assist the Accounting team with aged debt reporting and resolution
  • Assist internally and externally with any Back Office related questions
  • Question, enhance and reinvent procedures to be submitted to Back Office Manager
  • Participate in team and individual projects delegated by the Back Office Manager, act as a project leader when needed
  • Perform general Back Office duties including emailing, archiving and filing
  • Support, identify, and assist in implementing process & systems improvement, from system testing and implementations to desk level process
  • Develop new tools to secure and optimize the process and build new reports adapted to the business evolutions
  • Identify proactively and communicate operational risk, define and implement risk mitigating measures and priorities
Profil du candidat
  • The ideal candidate should have a degree or equivalent, preferably in a business, economics, mathematical or finance discipline
  • Some experience (up to 2 years) in a Back Office environment is desirable
  • Some knowledge of LNG, gas, power, emissions markets is desirable
  • Strong analytical and problem solving skill
  • High levels of numeracy and computer literacy, with strong verbal and non-verbal communication skills
  • High degree of accuracy and efficiency under set deadlines in a pressurised environment
  • Being able to work autonomously as well as part of a team is essential
  • Good interpersonal skills
  • Knowledge of energy commodity markets is desirable
  • Language skills: English is essential
  • Programming skills (Python or VBA/Excel) is a plus
  • High levels of flexibility with working hours
  • Strong drive to improve processes and systems
  • A digital mindset and the ability to acquire new digital skills is essential
Informations supplémentaires
Job Dimension
  • Assist in the Back Office operations in Singapore, which as part of the Global Risk Control includes TEGPG, TEGPA and TEGPNA activities
  • Work autonomously on all Back Office Operations in Singapore including Gas, Power and LNG, with a primary focus on the LNG market
  • Responsible for ensuring all payments and invoices are processed on time and according to the contractual documents in place
  • Confirmations and settlements of daily executed trades, regular pricing and volume adjustments
  • Ongoing onboarding of new contracts
  • Assist with regular internal & external audits and regulatory obligations queries
  • Manage IT project developments, and ensure delivery meets global Back Office requirements
  • Support and testing on system developments
  • Job may require short-term international mobility

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Sales
  • Industries

    Oil and Gas

Referrals increase your chances of interviewing at TotalEnergies by 2x

Sign in to set job alerts for “Trade Support Analyst” roles.

Trade Support Officer - Securities Operations

Asia Cash Operations Associate (FXMM Derivatives)

Officer - Reconciliations, Control & Treasury – Futures, Derivatives & Clearing

Officer, Equity Derivative Middle Office Support

Listed Derivatives Operations Specialist

Derivatives Support Officer – Documentation and Reconciliation (Manager)

Asia Securities Operations Senior Associate (Derivatives)

Markets Operation - Derivatives and Margining Operations Officer

Loan Agency and Loan Trading Middle Office - Associate

Assistant Vice President, Operations & Technology (Securities Listing & Trading)

Middle Office Analyst (12 months contract)

Senior Officer, Derivatives and Margining Operations

Trading Application Support and Development Engineer, Associate/AVP

Operations Analyst Graduate Programme 2026 Singapore

Global Markets Operations Summer Analyst - 2026 - Singapore

Head of Commodity Trading - Agricultural Derivatives

AVP/VP, Sales and Trading Governance-Centre of Excellence, Chief Operating, Digital Business & Strategy, GFM

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Trade Support Specialist

Singapore, Singapore beBeeTradeSupport

Posted today

Job Viewed

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Job Description

Job Overview

This role is responsible for providing end-to-end trade support across APAC, encompassing Foreign Exchange, Money Market, and Non-Deliverable Forward products. The ideal candidate will possess excellent analytical skills, with the ability to process information efficiently and effectively.

The successful candidate will be accountable for ensuring accuracy and timeliness in trade validation, settlement, reconciliation, control checks, investigation, and exception handling. They will also work on initiatives to enhance processes and productivity, taking ownership of successful implementation.

In addition to their technical expertise, they will possess strong problem-solving skills, with the ability to analyze data at a specialist level.

The position requires strong accountability and commitment to resolving exceptions and problems. As a key member of the team, they will contribute to the development and implementation of business solutions.

Key Skills and Qualifications
  • Treasury management
  • Microsoft Excel expertise
  • ERP systems knowledge
  • Data analysis and problem-solving skills
  • Investigation and resolution skills
  • Unix operating system knowledge

Benefits
  • Opportunity to work on exciting projects and initiatives
  • Chance to develop and implement business solutions
  • Collaborative and dynamic work environment

About This Role
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated individual with a passion for trade support and process improvement, we encourage you to apply.
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Trade Support Specialist

Singapore, Singapore beBeeTrade

Posted today

Job Viewed

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Job Description

Job Title: Trade Support Specialist

This is a role that requires strong organizational and analytical skills to ensure the smooth execution of trade deals. The ideal candidate will have experience in preparing commodity sale and purchase contracts and liaising with suppliers and buyers.

The responsibilities of this position include:

  • Preparing commodity sale and purchase contracts in consultation with the Trading, Trade Finance, and Shipping Team.
  • Liaising with suppliers and buyers to finalize all contract-related details.
  • FOLLOWING UP on trade-related contracts and handling transaction cycles for all shipments.
  • MOST IMPORTANTLY tracking each step of trade deal execution and keeping track of contract details to make periodical reports as required.
Requirements:
  • MINIMUM 2-3 years of relevant experience
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Trade Support Officer

Singapore, Singapore ONYX SG PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

Our client, an MNC within the Fortune 500 involved in the Oil & Gas industry, is presently looking for a Trade Support Officer to join their growing team.

As part of a 25-man team, the Trade Support Officer will be responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement to price confirming and accounting administrative support. Reporting to the Manager, Trade Support, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.

Successful candidates can expect to work in a fast-paced work environment with great career opportunities internally.

REQUIREMENTS:

  • Possess at least a Reputable Degree in Business, Economics, Environmental Engineering, Finance, Supply Chain or equivalent
  • Ideal to have 1 year internship/ working experience in Oil & Gas, Energy industry with knowledge of trading/finance/accounting or have been in a similar position
  • Strong knowledge in Incoterms and UCP600

Interested applicants kindly use the apply button or send in your application in MS word format to (R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Tell employers what skills you have

Commodity
Oil
Hardware
oil and gas
Oil&Gas
Environmental Engineering
Risk Management
Oil Industry
Economics
MS Word
Trading Strategies
Microsoft Word
Oil/Gas
Energy Industry
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Trade Support Officer

Singapore, Singapore beBeeCustomer

Posted today

Job Viewed

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Job Description

We are looking for a dedicated professional to fill the position of Trade Support Officer .

Job Description

  • Main Responsibilities:
  • Coordinate and manage import/export documentation, ensuring accuracy and compliance with regulations.
  • Key Tasks:
  • Prepare shipping documents, including bills of lading and FTA agreements.
  • Provide exceptional customer support, addressing queries and resolving issues related to shipments.
  • Collaborate with the warehouse team to ensure seamless export/import shipment preparation.
  • Handle customer inquiries and complaints in a timely and professional manner.
  • Send necessary information and documentation to clients, agents, and shipping companies efficiently.
  • Additional Responsibilities:
  • Generate profit and loss statements for each shipment.
  • Maintain good relationships with agents and shipping companies.

Requirements

  • A minimum GCE N or O level / Diploma in any discipline.
  • Demonstrate a responsible attitude, ability to work independently, and as part of a team.
  • Prior experience in logistics/shipping/freight forwarding is preferred.

Desirable Skills:

  • Proficiency in Microsoft Office, Excel, and Word.
  • Customer support and interpersonal skills.
  • Excellent communication skills.
  • Familiarity with freight and team management.
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