4,161 Tour Guide jobs in Singapore

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore

Responsibilities

1. Handle and manage customer shipment requests, ensuring clear and prompt communication.

2. Coordinate with customers to finalise booking processes and accurately update details into the system.

3. Address and resolve customer requests related to container re-use, cargo claims, cross-bookings, container detention, damaged container handling, and container M&R matters.

4. Monitor booking status and ensure timely updates are provided to customers.

5. Liaise with depot operations, trucking, and shipping partners to ensure smooth container movement and turnaround.

6. Maintain accurate records of bookings, service requests, and follow-ups in the system.

7. Escalate operational issues (e.g. container damages, delays, or disputes) to the relevant departments for timely resolution.

8. Provide proactive support to customers by anticipating needs and offering solutions.

9. Ensure compliance with company policies, industry regulations, and customer service standards.

10. Support ad hoc administrative and operational tasks as assigned by the Customer Service Manager.

1. Minimum 1–2 years of experience in shipping, freight forwarding, or related industries (strongly preferred).

2. Familiarity with export, import, and transshipment regulations and requirements will be an advantage.

3. Strong communication, problem-solving, and coordination skills.

4. Ability to work independently while being a strong team player.

• Monday – Friday: 8am – 5pm

• Saturday: 8am – 12pm

14 Tuas Avenue 6

CS Manager

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

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The Opportunity

Adecco is partnering with an Italian MNC specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are seeking a Customer Service Representative to join the team The successful incumbent will handle order processing via the SAP system, prepare bills of lading and shipping documents to ensure customers receive orders on a timely basis.

• Permanent, full-time employment
• Location: Novena
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: up to $3800 basic + AWS

The Job

• Manage customer orders in SAP, including order entry, acknowledgment, and inventory release.
• Prepare and review shipping documents (BOL, COA, regulatory details) to ensure accuracy before release to the warehouse.
• Coordinate with freight forwarders, van lines, and carriers (LTL, bulk, truckload) to arrange bookings, pickups, and expedited deliveries when required.
• Send shipping documents to customers and forwarders, and ensure timely confirmation and proper documentation (signatures, dates).
• Maintain shipment records and file completed sales orders monthly.
• Support third-party shipments and handle freight scheduling for optimal dock productivity.

The Talent

• Minimum Diploma holder
• At least 2 years of experience in order fulfillment
• Comfortable liaising with colleagues in different time zones (HQ in Italy with 6-hour gap)
• Good communication internally and externally

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

Charmaine See

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

Working hours: Monday to Friday: 8am-530pm

Location: Toh Guan Road (company provide transport at Jurong East MRT)

Benefits: AWS (13th Month Bonus) + Variable Bonus

Job scope:

1. Provide customer service support via phone and email.

2. Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.

3. Monitor and ensure shipments being cleared and delivered as prescribed.

4. Coordinate with supervisor for warehouse activities to fulfill orders and ensure timely deliveries.

5. Ensure accuracy of all inventories.

6. Perform any other job-related functions as and when assigned by superior.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON. 

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Michelle Low Shi Hui

CEI Registration Number: R

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

* Processing of PO & Invoices

* Liaising with suppliers on deliveries to ship in/out parts on time

* Filing of documents

* Possess initiatives and meet datelines

* Ability to handle Chinese speaking customers & suppliers

* 5 days work week

* Min 1 year of working experience

* Min "O" Level

Job Types: Full-time, Permanent

Pay: $2, $2,400.00 per month

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Assist with coordination and following up on the fault servicing, repairs and monitoring of smooth operations of Fault Management Centre, location will be in Punggol.
• To act and respond to faults / incidents / complaints as per established SOP.
• Generating Fault Reports if needed. Follow up on the cases to ensure timely resolution.
• Support in other roles as may be instructed by facility supervisor.
• Prompt answering of incoming calls and responding to the caller's emails. Providing  accurate and timely information to the team. Managing  the  complaints and feedback with  good closure .
• Keep track of complaints via excel and other channels of communication to convey to the team.
• Ensure follow up and feedback to the caller or
• Any other duties as assigned by manager.

Requirements

• At least three (3) 'O' level passes (including English), or Higher Nitec and above or Equivalent in Mechanical/ Electrical / Electronic Engineering or Admin / Account / Business Studies etc.
• At least two (2) years of relevant experience as technical support / fault reporting officer / admin / office assistant / dealing with customers in a front line / call centre experience.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received

Work Week

• Must be Willing to Perform rotating afternoon Shifts. 7am to 2.30pm, 3pm to 10pm - Weekdays
• Morning / Afternoon shift for weekday , Alt sat or half a saturday every week.
• Candidate with prior facilities maintenance experience or fault reporting environment / telephone & customer service will be preferred.

Location based in Punggol Office.

* Attractive Medical Coverage and Incentives.

* Stable Job and Nice Job environment.