3,370 Ticketing Agent jobs in Singapore

Job scope:

• Coordinate execution of import and export related activities.
• Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
• Liaise with internal and external parties to ensure a smooth delivery
• Monitor shipment status and update customers
• Customer-oriented, proactive with good organizational skills
• Ensure proper and timely billing/vendor costing and closing of all job files
• Ad-hoc duties as assigned

Basic requirement:

1. Good communication skills

2. Able to communicate with China agents and customers will add an advantage

3. Pro-active (When making an arrangement) and careful (When doing documentation)

4. Shipping/forwarding background/experience added advantage

5. Candidate with 1 or 2 year shipping documents experience preferred.

6. Able to work in fast-paced environment.

7. Team player as well as independent with little supervision.

We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:

• Employment type: Permanent
• Position: Customer Service
• Location: Eco-tech @ Sunview Road
• Outpatient Medical & Dental Benefits Provided
• Working Hours: Monday to Friday, Office Hours (9am – 6pm)
• Salary Package: Up to $3,000 + Bonus

Job Responsibilities:

• Support the sales team and handle daily customer enquiries.
• Support project management, documentation, and routine administration tasks.
• Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
• Efficiently process customer orders and inquiries, verify order details for accuracy.
• Provide order confirmations and communicate with customers to resolve order discrepancies.
• Ensure all billings are done incompliance to payment terms and conditions.
• Collaborate with sales and warehouse team members to ensure order fulfillment.
• Manage filling, document preparation, scheduling and handle incoming calls.
Other ad-hoc administrative tasks may be assigned

Job Requirements:

• Minimum ‘O’ Level or equivalent.
• Proficient in Microsoft Office.
• Experience or knowledge of administration or customer service is an advantage
• Shipping and forwarding experience will be preferred.
Good team player with a responsible attitude

Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore 639311

Job Highlights

Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT

Perfect Attendance Bonus

Good Performance Bonus

Long Service Bonus

Project Bonus

Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.

Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:

• Address customer feedback promptly and professionally to ensure high levels of satisfaction.
• Identify and implement process improvements to enhance customer experience.
• Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
• Attend to customer inquiries across various channels in a timely and courteous manner.
• Ensure the accurate and timely processing and execution of customer orders.
• Coordinate with internal departments and third parties to fulfill customer requests.
• Maintain strong customer relationships by providing accurate product information and dedicated sales support.
• Handle and resolve customer complaints and feedback efficiently.
• Generate monthly customer statements and monitor payment statuses.
• Perform any ad-hoc duties as assigned by the department head.

Requirements

• A minimum of a Degree in any field.
• At least 2 years of relevant experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Ability to perform under pressure in a fast-paced environment.
• A customer-centric mindset with a passion for delivering excellent service.
• Meticulous, detail-oriented, and process-driven.
• Patient, empathetic, and adaptable in handling different customer situations.

Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM

We regret that only shortlisted candidates will be notified.

URGENT HIRING: Airport Transfer Planner (Customer Service)

Singapore | Full-Time | Salary: $2,000 - $3000 + Bonus

Why Join Us?
Leading limousine & airport transfer company
Fast-paced, rewarding role with growth opportunities
Friendly team & supportive management

Your Job:

• Plan & dispatch airport transfers (SIN Changi)
• Handle VIP clients & corporate bookings
• Ensure smooth operations with drivers

Requirements:
Organized & tech-savvy
Customer service experience (Transport)
Able to work shifts 12 hour shift must be able to work on weekend

Apply Now: Send resume to
Call/WhatsApp: 90588837

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Company: C P WORLD PTE. LTD.

Reference: MCF-2025-1067920

Address: 2 BUKIT MERAH CENTRAL 159835

Type: Full Time

Level: Non-executive

Experience: 1 year

Industry: Logistics / Supply Chain

Salary: $2,700 to $3,800 Monthly

Applications: 7 applications

Posted Date: 21 Jul 2025

Closing Date: 20 Aug 2025

Additional Info: See how you compare with other applicants

Skills Required:

• Microsoft Excel
• Arranging
• Supply Chain
• Data Entry
• SAP
• Transportation
• Microsoft Word
• Customer Service
• Shipping
• Able To Work Independently

Develop your career skills and experiences to increase your value and become exceptional in your job by developing your skills.

RESPONSIBILITIES

1. To manage customer's shipment request and communicate promptly.

2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.

3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.

JOB REQUIREMENTS

1. Strongly preferred with at least 1-2 years' experience in shipping or freight forwarding

2. Preferred knowledge of export/import and transshipment regulations and requirements

Working hours

· Monday – Friday: 8am – 5pm

· Saturday: 8am – 12pm

Working Location

· 14 Tuas Avenue 6

Reporting Manager

· CS Manager

Customer Service will be responsible to ensure excellent service standards and maintain high customer satisfaction along with coordination activities.

Duties & Responsibilities:

• Responsible for order processing, quotations, and invoicing
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary
• Coordinate and monitor deliveries and inventories for customers
• Responsible for new product quotations and dispatch of product samples
• Administrative tasks on an ad-hoc basis

The Successful Applicant:

• GCE "O", and above
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel, Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

Interested applicants, please email your full resume + expected salary by clicking "Apply now "