4 Third Officer jobs in Singapore
Front Deck Officer
Posted today
Job Viewed
Job Description
We are seeking a proactive and organized Front Desk Officer/ Receptionist to manage reception duties, handle calls, coordinate mail and visitor check-ins, and support administrative tasks to ensure smooth daily operations.
Job Details:
- Salary: $2400- $3000(Depends on experiences)
- Working Hours: 5.25 days (Alt Saturday)
- Working Location: Queenstown (Central area)
Key Responsibilities:
- Answer phone calls, address inquiries, and relay messages.
- Welcome and register customers, notifying relevant staff of arrivals.
- Guide visitors to their designated locations.
- Handle incoming mail, parcels, and manage front desk petty cash.
- Organize and maintain physical records of front desk reports.
- Arrange customer pickups and drop-offs with chauffeurs.
- Review and reconcile retail transaction records for accounts.
- Maintain cleanliness and organization of customer areas.
- Assist with various administrative tasks as needed
Front Office
Property Management Systems
sales & customer service
UAT
Building/Estate/Property Management
Property Management
Customer Service Management
Housekeeping
improve customer service
Customer Service
Customer Service Excellence
Back Office
Customer Services
customer service solutions
Hospitality
Customer Service Experience
Customer Service Officer (Third-Party Warehousing)
Posted 14 days ago
Job Viewed
Job Description
Company Description
Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.
Role Description
We are looking for a Customer Service Executive in SH Cogent Logistics Pte Ltd . The Customer Service Executive will be responsible for day-to-day tasks such as inventory control, customer service, and order processing.
Responsibilities
- Actively engage with customers to resolve feedback to ensure a high level of satisfaction.
- Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties.
- Liaise with internal departments, vendors, and third parties to process order requests from customers.
- Maintain all shipping and tracking records of customer inventory and movement accurately using the customer’s system and our WMS.
- Generate, maintain, and submit a variety of reports periodically or as and when required.
- Attend to customers’ enquires and requests and keep customers fully informed on GRN, GI, and delivery status.
- Attend weekly/monthly/quarterly KPI meetings to present progress and KPI scorecards to customers.
- Manage control measures to ensure mistakes, inaccuracies, and discrepancies are highlighted, addressed, and resolved.
- Oversee team performance through daily engagement and distribution of workload.
- Develop customer business relationships and explore new sales initiatives as and when possible.
- Investigate incidents and accidents and prepare investigation report for submission to the superior and the department concerned.
- Attend to customers’ requests to ensure customer satisfaction.
- Any other duties and responsibilities assigned.
Qualifications
- Diploma in logistics and supply chain management, or equivalent qualifications preferred
- Knowledge of warehouse management systems software (WMS) is an advantage
- Knowledge and experience in shipping, logistics, and warehousing operations is also a plus
- Excellent communication and customer service skills
- Ability to work in a team environment and independently
- Attention to detail and ability to multitask
- Able to perform overtime when necessary
Other Information
- Working hours: Mon to Fri: 8.30am - 5.45pm; Alternate Saturday: 8.30am - 12.30pm
- 2 way-Transport provided at Jurong East
- Meal subsidies
- In-house gym
- Medical, dental & insurance benefits
Customer Service Officer (Third-Party Warehousing)
Posted today
Job Viewed
Job Description
Company Description
Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.
Role Description
We are looking for a Customer Service Executive in SH Cogent Logistics Pte Ltd . The Customer Service Executive will be responsible for day-to-day tasks such as inventory control, customer service, and order processing.
Responsibilities
- Actively engage with customers to resolve feedback to ensure a high level of satisfaction.
- Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties.
- Liaise with internal departments, vendors, and third parties to process order requests from customers.
- Maintain all shipping and tracking records of customer inventory and movement accurately using the customer’s system and our WMS.
- Generate, maintain, and submit a variety of reports periodically or as and when required.
- Attend to customers’ enquires and requests and keep customers fully informed on GRN, GI, and delivery status.
- Attend weekly/monthly/quarterly KPI meetings to present progress and KPI scorecards to customers.
- Manage control measures to ensure mistakes, inaccuracies, and discrepancies are highlighted, addressed, and resolved.
- Oversee team performance through daily engagement and distribution of workload.
- Develop customer business relationships and explore new sales initiatives as and when possible.
- Investigate incidents and accidents and prepare investigation report for submission to the superior and the department concerned.
- Attend to customers’ requests to ensure customer satisfaction.
- Any other duties and responsibilities assigned.
Qualifications
- Diploma in logistics and supply chain management, or equivalent qualifications preferred
- Knowledge of warehouse management systems software (WMS) is an advantage
- Knowledge and experience in shipping, logistics, and warehousing operations is also a plus
- Excellent communication and customer service skills
- Ability to work in a team environment and independently
- Attention to detail and ability to multitask
- Able to perform overtime when necessary
Other Information
- Working hours: Mon to Fri: 8.30am - 5.45pm; Alternate Saturday: 8.30am - 12.30pm
- 2 way-Transport provided at Jurong East
- Meal subsidies
- In-house gym
- Medical, dental & insurance benefits
Customer Service Officer (Third-Party Warehousing)
Posted 7 days ago
Job Viewed
Job Description
Company Description
Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.
Role Description
We are looking for a Customer Service Officer in SH Cogent Logistics Pte Ltd . The Customer Service Officer will be responsible for day-to-day tasks such as inventory control, customer service, and order processing.
Responsibilities
- Actively engage with customers to resolve feedback to ensure a high level of satisfaction
- Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties
- Liaise with internal departments, vendors, and third parties to process order requests from customers
- Maintain all shipping and tracking records of customer inventory and movement accurately using the customer’s system and our WMS
- Generate, maintain, and submit a variety of reports periodically or as and when required
- Attend to customers’ enquires and requests and keep customers fully informed on GRN, GI, and delivery status
- Attend weekly/monthly/quarterly KPI meetings to present progress and KPI scorecards to customers
- Manage control measures to ensure mistakes, inaccuracies, and discrepancies are highlighted, addressed, and resolved
- Oversee team performance through daily engagement and distribution of workload
- Develop customer business relationships and explore new sales initiatives as and when possible
- Investigate incidents and accidents and prepare investigation report for submission to the superior and the department concerned
- Attend to customers’ requests to ensure customer satisfaction
- Any other duties and responsibilities assigned
Qualifications
- Diploma in logistics and supply chain management, or equivalent qualifications preferred
- Knowledge of warehouse management systems software (WMS) is an advantage
- Knowledge and experience in shipping, logistics, and warehousing operations is also a plus
- Excellent communication and customer service skills
- Ability to work in a team environment and independently
- Attention to detail and ability to multitask
- Able to perform overtime when necessary
Other Information
- Monday to Friday: 8.30am - 5.45pm; Alternate Saturday: 8.30am - 12.30pm
- 2 way-Transport provided at Jurong East
- Lunch subsidy
- In-house gym
- Medical, dental & insurance benefits
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