1,029 Technology Support jobs in Singapore
Information Technology Support Engineer
Posted 2 days ago
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Direct message the job poster from Thakral One
- Maintain and troubleshoot Cloud Services, physical servers and workstation ensuring optimal performance, security, and reliability.
- Monitor network devices (routers, switches, firewalls) to ensure seamless connectivity and address any issues promptly.
- Manage Windows Server environments, including installation, configuration, and maintenance and Implement security patches, updates, and backups.
- Provide technical support through remote desktop session, email, phone, and face to face at user's workstation.
- Administer Active Directory, including user accounts, permissions, and group policies.
- Collaborate with vendors for hardware and software maintenance and upgrades and troubleshooting.
- Set up and manage user profiles, access controls, and authentication.
- Administer Microsoft 365 tenant services, including Exchange Online, OneDrive, SharePoint, and Teams.
- Provide user support for login issues, password resets, and account management.
- Configure and troubleshoot email accounts, distribution lists, and shared resources.
- Collaborate with end-users to address Microsoft Office application-related queries.
- Install, integrate, and configure new computer systems and hardware for users.
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Maintain accurate documentation of IT processes, configurations, and troubleshooting steps. Generate regular reports on system health, incidents, and performance metrics.
Knowledge & Skills Requirement
- A strong working knowledge of Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, Microsoft Office applications, etc.
- Strong working knowledge in Apple product (including MAC OS, Apple iOS, etc.) with proven technical ability.
- Knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Experience in administering Windows Client Operating system, Windows Server
- Experience in administering network devices (routers, switches, firewalls).
- Experience with Active Directory client management, file sharing, printer sharing, and NTFS permissions.
- An openness to learning new technologies.
Preferred Certification
- ITSM v4 Foundation, CompTIA A+, Network+, or Security+
- Microsoft Certified: Microsoft 365 Administrator
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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Sign in to set job alerts for “Information Technology Support Engineer” roles. Technology Specialist - IT Service, Support and Operations IT Support, Data & Analytics - Technology Consulting (1 year contract)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrInformation Technology Support Engineer
Posted 8 days ago
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Job Description
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Direct message the job poster from AME International Pte Ltd .
- Provide timely support to users troubleshooting system issues (including desktop, laptop, tablets, and printers).
- Install, configure, and maintain desktop operating systems, printers, software, and networks.
- Support basic Microsoft 365 administration for onboarding/offboarding.
- Ensure Microsoft 365 Power Platform Automation, Data Visualisations, and Applications are functioning correctly.
- Conduct routine inspections of backups, security, and network.
- Maintain IT documentation and inventory assets.
REQUIREMENTS
- 2–3 years of professional experience in an IT-related role.
- Proactive, dynamic, with good analytical and problem-solving skills.
- Some experience with databases (SQL) is advantageous.
- Knowledge of operating systems, networking, VPN.
- Familiarity with Microsoft 365 Power Platform is a plus.
- Executive
- Full-time
- Information Technology
- Manufacturing
This job posting is active.
#J-18808-LjbffrCorporate Technology Support Engineer
Posted 11 days ago
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Join to apply for the Corporate Technology Support Engineer role at Millennium
Join to apply for the Corporate Technology Support Engineer role at Millennium
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We are looking for outstanding candidates to join our Corporate Technology Support team. As a Support Engineer, you will focus heavily on day-to-day application support functions within the firm including Fund Accounting and Securities Reference data. You will be responsible for ensuring production stability and providing world class support to our users. In addition, you will have an opportunity work on various automation projects as well as exposure to our efforts to increase our capabilities in the cloud (primarily AWS). You will be working very closely with development team to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion.
You will quickly become a subject matter expert in the applications that you own and support. The expectations are that you will understand the applications from a technical perspective as well as a business perspective.
Principal Responsibilities
- Work within a team of experienced technologists to support applications in various functional areas like Fund accounting and Reference Data.
- Assist in operational tasks such as day-to-day support, incident and problem management and deployment of application releases.
- Develop an appreciation for and participate in process improvement and automation initiatives
- Collaborate with development teams and support various DevOps tools like TeamCity, Jenkins, GitHub, Octopus and Confluence etc.
- To be able to communicate to senior management by giving appropriate updates during outages
- Drive outage calls, engage stakeholders and take ownership in drafting communication around it, including postmortem reports
- Degree or Postgraduate holder in Computer Science / Engineering or related field with experience ranging from 4-8 years.
- Previous expertise in application support functions, hands-on expertise solving issues and managing senior management communication
- Excellent SQL skills and knowledge of any relational database system.
- Ability to support both Windows and Unix/Linux environments but must be comfortable in UNIX
- Experience with enterprise monitoring and alerting tools (i.e.ITRS Geneos, Datadog, etc)
- Good to have someone with an understanding of Advent Geneva but not mandatory
- Good to have someone with an exposure supporting securities reference data application but not mandatory
- Financial Sector knowledge and experience will be a bonus
- Good problem solving and analytic skills.
- Must be able to learn and pick up new concepts quickly
- Strong written and verbal communication skills
- Person must show great commitment and ownership at work
- Self-starter, energetic, independent work ethic
- Excellent team player
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Investment Management
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IT Support Engineer, APAC (1 year contract)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrInformation Technology Support Engineer
Posted today
Job Viewed
Job Description
Get AI-powered advice on this job and access more exclusive features.
Direct message the job poster from AME International Pte Ltd .
- Provide timely support to users troubleshooting system issues (including desktop, laptop, tablets, and printers).
- Install, configure, and maintain desktop operating systems, printers, software, and networks.
- Support basic Microsoft 365 administration for onboarding/offboarding.
- Ensure Microsoft 365 Power Platform Automation, Data Visualisations, and Applications are functioning correctly.
- Conduct routine inspections of backups, security, and network.
- Maintain IT documentation and inventory assets.
REQUIREMENTS
- 2–3 years of professional experience in an IT-related role.
- Proactive, dynamic, with good analytical and problem-solving skills.
- Some experience with databases (SQL) is advantageous.
- Knowledge of operating systems, networking, VPN.
- Familiarity with Microsoft 365 Power Platform is a plus.
Seniority level
- Executive
Employment type
- Full-time
Job function
- Information Technology
Industry
- Manufacturing
This job posting is active.
#J-18808-LjbffrCorporate Technology Support Engineer
Posted today
Job Viewed
Job Description
Join to apply for the Corporate Technology Support Engineer role at Millennium
Join to apply for the Corporate Technology Support Engineer role at Millennium
Get AI-powered advice on this job and more exclusive features.
We are looking for outstanding candidates to join our Corporate Technology Support team. As a Support Engineer, you will focus heavily on day-to-day application support functions within the firm including Fund Accounting and Securities Reference data. You will be responsible for ensuring production stability and providing world class support to our users. In addition, you will have an opportunity work on various automation projects as well as exposure to our efforts to increase our capabilities in the cloud (primarily AWS). You will be working very closely with development team to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion.
You will quickly become a subject matter expert in the applications that you own and support. The expectations are that you will understand the applications from a technical perspective as well as a business perspective.
Principal Responsibilities
- Work within a team of experienced technologists to support applications in various functional areas like Fund accounting and Reference Data.
- Assist in operational tasks such as day-to-day support, incident and problem management and deployment of application releases.
- Develop an appreciation for and participate in process improvement and automation initiatives
- Collaborate with development teams and support various DevOps tools like TeamCity, Jenkins, GitHub, Octopus and Confluence etc.
- To be able to communicate to senior management by giving appropriate updates during outages
- Drive outage calls, engage stakeholders and take ownership in drafting communication around it, including postmortem reports
- Degree or Postgraduate holder in Computer Science / Engineering or related field with experience ranging from 4-8 years.
- Previous expertise in application support functions, hands-on expertise solving issues and managing senior management communication
- Excellent SQL skills and knowledge of any relational database system.
- Ability to support both Windows and Unix/Linux environments but must be comfortable in UNIX
- Experience with enterprise monitoring and alerting tools (i.e.ITRS Geneos, Datadog, etc)
- Good to have someone with an understanding of Advent Geneva but not mandatory
- Good to have someone with an exposure supporting securities reference data application but not mandatory
- Financial Sector knowledge and experience will be a bonus
- Good problem solving and analytic skills.
- Must be able to learn and pick up new concepts quickly
- Strong written and verbal communication skills
- Person must show great commitment and ownership at work
- Self-starter, energetic, independent work ethic
- Excellent team player
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information TechnologyIndustries
Investment Management
Referrals increase your chances of interviewing at Millennium by 2x
Get notified about new Technology Engineer jobs in Singapore, Singapore .
IT Support Engineer, APAC (1 year contract)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrChief Technology Support Specialist
Posted today
Job Viewed
Job Description
As a key member of the corporate IT department, you will play a vital role in supporting employees and collaborating with internal teams to ensure successful project execution.
- Support regional entities in executing IT projects related to infrastructure, security, efficiency improvement, and business travel when necessary.
- Collaborate with vendors to facilitate smooth assessment processes and provide customized support to each local office.
- Report and escalate issues to management in a timely manner.
- Schedule and lead regular security assessments for regional entities.
- Evaluate IT Governance Policy and assist regional offices in aligning their IT environments with these requirements.
- Over 5 years of experience in a corporate IT department.
- Familiarity with IT infrastructure, security, and networks.
- Proficiency in Japanese language to liaise with stakeholders.
- Experience with workflow tools, Fortigate UTM, corporate networks, client certificates, Akamai, and project management.
We are looking for an individual who possesses strong communication skills, ability to work independently, and excellent problem-solving abilities. If you have a passion for IT, we encourage you to apply.
Benefits of this Role- A challenging role with opportunities for growth and development.
- A chance to collaborate with a talented team of professionals.
Officer, Technology Support Senior Analyst- Service Desk, Employee Technology Support
Posted 2 days ago
Job Viewed
Job Description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Responsible for the level one technology support in a global support services call center environment. The role includes troubleshooting hardware, software and mobile device issues utilizing multiple technologies and resources. This individual is responsible for providing first level diagnosis and troubleshooting to support the functionality of internal employees. The analyst is responsible for efficient technology solutions while providing an exceptional customer service experience. Individual must be committed and keen to build long term career goals with BAML as we encourage internal movements and growth for high performing employees.
Responsibilities:
Responsible for level one technology support. The role supports a global user base and involves basic troubleshooting of Microsoft applications and proprietary systems.
• Inbound call & chat from global internal users
• Troubleshooting hardware/software via telephone for Global users
• Technology call & chat center environment
• Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
• Technologies may include, but not limited to: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems
• Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service
Skills:
Excellent written and verbal communication skills
• Customer Centric/Service mindset, detailed oriented, quality work every single time
• Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting
• Experience with technologies: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems.
• Experience: 0-2 years preferred banking or information technology
• Superior Customer Service Skills 1-3 years’ experience preferred. In-house training will be conducted as needed
• Experience in a technology call & chat center environment
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Officer, Technology Support Senior Analyst- Service Desk, Employee Technology Support
Posted today
Job Viewed
Job Description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Responsible for the level one technology support in a global support services call center environment. The role includes troubleshooting hardware, software and mobile device issues utilizing multiple technologies and resources. This individual is responsible for providing first level diagnosis and troubleshooting to support the functionality of internal employees. The analyst is responsible for efficient technology solutions while providing an exceptional customer service experience. Individual must be committed and keen to build long term career goals with BAML as we encourage internal movements and growth for high performing employees.
Responsibilities:
Responsible for level one technology support. The role supports a global user base and involves basic troubleshooting of Microsoft applications and proprietary systems.
• Inbound call & chat from global internal users
• Troubleshooting hardware/software via telephone for Global users
• Technology call & chat center environment
• Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
• Technologies may include, but not limited to: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems
• Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service
Skills:
Excellent written and verbal communication skills
• Customer Centric/Service mindset, detailed oriented, quality work every single time
• Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting
• Experience with technologies: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems.
• Experience: 0-2 years preferred banking or information technology
• Superior Customer Service Skills 1-3 years’ experience preferred. In-house training will be conducted as needed
• Experience in a technology call & chat center environment
#J-18808-LjbffrOfficer, Technology Support Senior Analyst- Service Desk, Employee Technology Support
Posted today
Job Viewed
Job Description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Responsible for the level one technology support in a global support services call center environment. The role includes troubleshooting hardware, software and mobile device issues utilizing multiple technologies and resources. This individual is responsible for providing first level diagnosis and troubleshooting to support the functionality of internal employees. The analyst is responsible for efficient technology solutions while providing an exceptional customer service experience. Individual must be committed and keen to build long term career goals with BAML as we encourage internal movements and growth for high performing employees.
Responsibilities:
Responsible for level one technology support. The role supports a global user base and involves basic troubleshooting of Microsoft applications and proprietary systems.
- Inbound call & chat from global internal users
- Troubleshooting hardware/software via telephone for Global users
- Technology call & chat center environment
- Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
- Technologies may include, but not limited to: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems
- Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service
Skills:
Excellent written and verbal communication skills
- Customer Centric/Service mindset, detailed oriented, quality work every single time
- Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting
- Experience with technologies: Windows 10/11, Mac OS, MS365 Suite, AVAYA, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), Network fundamental, Operating System security patching and ticketing systems.
- Experience: 0-2 years preferred banking or information technology
- Superior Customer Service Skills 1-3 years’ experience preferred. In-house training will be conducted as needed
- Experience in a technology call & chat center environment
#J-18808-Ljbffr
Technology Support II, CIB Treasury Services
Posted 4 days ago
Job Viewed
Job Description
Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support II team member in Commercial and Investment Banking (CIB) Technology, Treasury Services team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- Work with SRE mindset to reduce manual toil and improve observability to increase operational efficient and improved productivity
Required qualifications, capabilities, and skills
- Bachelor's degree in Computer Science or equivalent experience
- 2+ years of experience in a technical support role or equivalent expertise troubleshooting, resolving, and maintaining information technology services ---
- Possess strong problem-solving skills and the ability to handle complex technical issues
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud and experience in observability and monitoring tools and techniques
- Proficiency in UNIX and SQL is a must
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework such as Incident management, Change management, Problem management and Service management
- Possess experience with Splunk for monitoring and analyzing application logs and performance metrics and Autosys and Control-M for scheduling, execution and monitoring batch jobs
- Possess proficiency in Linux/Unix operating systems for application management and troubleshooting
- Possess a good knowledge of Oracle databases for data management and query optimization
- Possess strong experience with Grafana for data visualization / monitoring and alerting, enhancing system observability
- Be open to adopting and managing additional applications as needed, expanding your expertise and contributing to the team's success
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting - Python is preferable
- Understanding of cloud-based applications and services, with the ability to manage and optimize cloud environments - Kubernetes / AWS .
- Experience in banking domain is preferable
- Embrace a Site Reliability Engineering (SRE) mindset, focusing on reliability, scalability, and automation to enhance system performance and resilience.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
- A competitive salary, and benefits to support your mental, physical, financial, and social wellbeing
- A competitive salary, and benefits to support your mental, physical, financial, and social wellbeing