723 Technology Services jobs in Singapore

Job Description

MSSG is looking for a dynamic and skilled infra lead with 10+ years of experience to join our team. In this role, you’ll will be ensuring that our infra and EUC system run smoothly, and drive the infra tech refresh to include new features and improvements. You will get the opportunity to maintain and automate infra and EUC systems within MSSG ecosystem. You’ll work closely with IT users to solve problems and make our core infra even better.

Responsibilities

• To manage stakeholders (Business users, Senior Management, IT Resources etc) in terms of expectations and timeline
• Perform timeline and accurate management updates and incident reporting
• Keep IT Infrastructure environment complainant to internal and external policies, governance and standards
• Coordinate and lead the team to troubleshoot and resolve issues ensuring minimal downtime and impact to applications.
• Act as escalation point of contact when needed.
• Ensure tasks are done using standard ITSM practices
• Develop HLD and LLD architecture diagrams and implement it with approvals
• Enhance our infra and EUC systems by implementing new cutting edge infra technologies, and provide IaaS solution.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Drive automation of repetitive tasks, streamline workflows and reduce Day2 BAU toils.
• Coordinate overall testing, approval and deployment of new features and patching, including post-deployment verifications.
• Keep an eye of infra & EUC system performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Keep abreast of the latest technology trends and best practises in IaaS platform
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 10 years of experience in technical support with trading or financial services infra systems.
• Experienced in designing and driving the implementation of infra technologies
• Experienced in designing and driving the implementation of EUC technologies (laptops& desktops, s/w management tools, patching tools etc)
• Experienced in managing IT help desks operations and improve end user experience using self-service portal or workflows
• Experienced in both On Perm DC deployments and Cloud deployments in AWS/Azure
• Experienced in deploying in systems in a datacentre and should have a knowhow of DC facilities
• Experienced in Network technologies like Firewall, Routers, WAN,IPS,IDS, MPLS link,VPN etc
• Experienced in managing VM and Container infrastructure set up & cloud services in AWS and Azure
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above and infra appliances
• Experienced in managing storage and backup solutions
• Experienced in Database management like MSSQL, Oracle and MySQL and other modern DBs
• Experienced in managing in middleware components like Ngnix/IIS, JBoss, REDIS, Kafka,MQ, API gateways
• Experienced in monitoring, observability and automation deployments
• Experience in ITSM practices and systems to support the Day2 BAU
• Experienced in managing infra applications with zero trust and other security principles
• Strong problem solving abilities with excellent communication and interpersonal skills
• Ability to work both independently and with a team in a dynamic environment
• Keen interest in financial markets.

We regret that only short-listed candidates will be notified.

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Maybank Securities (MSSG) is a leading brokerage and investment bank across ASEAN, Maybank Securities provides services in corporate finance & advisory, debt markets, equity capital markets, derivatives, retail and institutional securities broking & research and Prime Brokerage.

Job Description

MSSG is looking for a dynamic and skilled infra lead with 10+ years of experience to join our team. In this role, you’ll will be ensuring that our infra and EUC system run smoothly, and drive the infra tech refresh to include new features and improvements. You will get the opportunity to maintain and automate infra and EUC systems within MSSG ecosystem. You’ll work closely with IT users to solve problems and make our core infra even better.

Responsibilities

• To manage stakeholders (Business users, Senior Management, IT Resources etc) in terms of expectations and timeline
• Perform timeline and accurate management updates and incident reporting
• Keep IT Infrastructure environment complainant to internal and external policies, governance and standards
• Coordinate and lead the team to troubleshoot and resolve issues ensuring minimal downtime and impact to applications.
• Act as escalation point of contact when needed.
• Ensure tasks are done using standard ITSM practices
• Develop HLD and LLD architecture diagrams and implement it with approvals
• Enhance our infra and EUC systems by implementing new cutting edge infra technologies, and provide IaaS solution.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Drive automation of repetitive tasks, streamline workflows and reduce Day2 BAU toils.
• Coordinate overall testing, approval and deployment of new features and patching, including post-deployment verifications.
• Keep an eye of infra & EUC system performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Keep abreast of the latest technology trends and best practises in IaaS platform
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 10 years of experience in technical support with trading or financial services infra systems.
• Experienced in designing and driving the implementation of infra technologies
• Experienced in designing and driving the implementation of EUC technologies (laptops& desktops, s/w management tools, patching tools etc)
• Experienced in managing IT help desks operations and improve end user experience using self-service portal or workflows
• Experienced in both On Perm DC deployments and Cloud deployments in AWS/Azure
• Experienced in deploying in systems in a datacentre and should have a knowhow of DC facilities
• Experienced in Network technologies like Firewall, Routers, WAN,IPS,IDS, MPLS link,VPN etc
• Experienced in managing VM and Container infrastructure set up & cloud services in AWS and Azure
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above and infra appliances
• Experienced in managing storage and backup solutions
• Experienced in Database management like MSSQL, Oracle and MySQL and other modern DBs
• Experienced in managing in middleware components like Ngnix/IIS, JBoss, REDIS, Kafka,MQ, API gateways
• Experienced in monitoring, observability and automation deployments
• Experience in ITSM practices and systems to support the Day2 BAU
• Experienced in managing infra applications with zero trust and other security principles
• Strong problem solving abilities with excellent communication and interpersonal skills
• Ability to work both independently and with a team in a dynamic environment
• Keen interest in financial markets.

We regret that only short-listed candidates will be notified.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Financial Services and Investment Banking

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VP, Problem & Knowledge Management Lead, SRE & Governance, Group Technology

South East Community Development Council, Singapore 6 days ago

Vice President, Digital Forensics (DF) / Incident Response (IR) ED/ VP, Group Portfolio Lead, Digital Operations and Technology Audit (DOTA) – Change & Transformation Governance VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology AVP/VP, Software Engineer (Technology Infrastructure and Services) MGR/AVP, Senior Analyst, Credit Infrastructure & Solution Assistant Vice President, Domain Data Analyst, Technology Service Delivery Group SVP/VP, Identity and Access Management Engineer, Information Security Services, Group Technology Vice President, IT Systems & Services (Shanghai based) Vice President, Platforms And Architecture, Information Technology Vice President, Delivery Lead Technology, Employee Experience Technology SVP/VP - Infrastructure, Technology Risk Manager, Tech COO, Group Technology SVP, Network Manager, Group Infrastructure & Cloud, Group Technology Applications Support Sr Manager - VP - SINGAPORE Assistant Vice President, Production Operations Specialist (Event and Incident Management), Application Production Services and Engineering Assistant Vice President, Production Services Specialist (Event and Incident Management), Application Production Services and Engineering Assistant Vice President, Production Operations Specialist (Event and Incident Management), Application Production Services and Engineering VP/AVP, End User Collaborative Service (Ops), Future Ready Technology, Group Technology VP, Firewall Team Lead, Group Infrastructure & Cloud, Group Technology

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Maybank Securities (MSSG) is a leading brokerage and investment bank across ASEAN, Maybank Securities provides services in corporate finance & advisory, debt markets, equity capital markets, derivatives, retail and institutional securities broking & research and Prime Brokerage.

Job Description

MSSG is looking for a dynamic and skilled infra lead with 10+ years of experience to join our team. In this role, you’ll will be ensuring that our infra and EUC system run smoothly, and drive the infra tech refresh to include new features and improvements. You will get the opportunity to maintain and automate infra and EUC systems within MSSG ecosystem. You’ll work closely with IT users to solve problems and make our core infra even better.

Responsibilities

• To manage stakeholders (Business users, Senior Management, IT Resources etc) in terms of expectations and timeline
• Perform timeline and accurate management updates and incident reporting
• Keep IT Infrastructure environment complainant to internal and external policies, governance and standards
• Coordinate and lead the team to troubleshoot and resolve issues ensuring minimal downtime and impact to applications.
• Act as escalation point of contact when needed.
• Ensure tasks are done using standard ITSM practices
• Develop HLD and LLD architecture diagrams and implement it with approvals
• Enhance our infra and EUC systems by implementing new cutting edge infra technologies, and provide IaaS solution.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Drive automation of repetitive tasks, streamline workflows and reduce Day2 BAU toils.
• Coordinate overall testing, approval and deployment of new features and patching, including post-deployment verifications.
• Keep an eye of infra & EUC system performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Keep abreast of the latest technology trends and best practises in IaaS platform
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 10 years of experience in technical support with trading or financial services infra systems.
• Experienced in designing and driving the implementation of infra technologies
• Experienced in designing and driving the implementation of EUC technologies (laptops& desktops, s/w management tools, patching tools etc)
• Experienced in managing IT help desks operations and improve end user experience using self-service portal or workflows
• Experienced in both On Perm DC deployments and Cloud deployments in AWS/Azure
• Experienced in deploying in systems in a datacentre and should have a knowhow of DC facilities
• Experienced in Network technologies like Firewall, Routers, WAN,IPS,IDS, MPLS link,VPN etc
• Experienced in managing VM and Container infrastructure set up & cloud services in AWS and Azure
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above and infra appliances
• Experienced in managing storage and backup solutions
• Experienced in Database management like MSSQL, Oracle and MySQL and other modern DBs
• Experienced in managing in middleware components like Ngnix/IIS, JBoss, REDIS, Kafka,MQ, API gateways
• Experienced in monitoring, observability and automation deployments
• Experience in ITSM practices and systems to support the Day2 BAU
• Experienced in managing infra applications with zero trust and other security principles
• Strong problem solving abilities with excellent communication and interpersonal skills
• Ability to work both independently and with a team in a dynamic environment
• Keen interest in financial markets.

We regret that only short-listed candidates will be notified.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Financial Services and Investment Banking

Referrals increase your chances of interviewing at Maybank Investment Banking Group by 2x

Get notified about new Vice President of Technology Services jobs in Singapore, Singapore .

VP, Problem & Knowledge Management Lead, SRE & Governance, Group Technology

South East Community Development Council, Singapore 6 days ago

Vice President, Digital Forensics (DF) / Incident Response (IR)

ED/ VP, Group Portfolio Lead, Digital Operations and Technology Audit (DOTA) – Change & Transformation Governance

VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology

AVP/VP, Software Engineer (Technology Infrastructure and Services)

MGR/AVP, Senior Analyst, Credit Infrastructure & Solution

Assistant Vice President, Domain Data Analyst, Technology Service Delivery Group

SVP/VP, Identity and Access Management Engineer, Information Security Services, Group Technology

Vice President, IT Systems & Services (Shanghai based)

Vice President, Platforms And Architecture, Information Technology

Vice President, Delivery Lead Technology, Employee Experience Technology

SVP/VP - Infrastructure, Technology Risk Manager, Tech COO, Group Technology

SVP, Network Manager, Group Infrastructure & Cloud, Group Technology

Applications Support Sr Manager - VP - SINGAPORE

Assistant Vice President, Production Operations Specialist (Event and Incident Management), Application Production Services and Engineering

Assistant Vice President, Production Services Specialist (Event and Incident Management), Application Production Services and Engineering

Assistant Vice President, Production Operations Specialist (Event and Incident Management), Application Production Services and Engineering

VP/AVP, End User Collaborative Service (Ops), Future Ready Technology, Group Technology

VP, Firewall Team Lead, Group Infrastructure & Cloud, Group Technology

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job Description

MSSG is looking for a dynamic and skilled infra lead with 10+ years of experience to join our team. In this role, you’ll will be ensuring that our infra and EUC system run smoothly, and drive the infra tech refresh to include new features and improvements. You will get the opportunity to maintain and automate infra and EUC systems within MSSG ecosystem. You’ll work closely with IT users to solve problems and make our core infra even better.

Responsibilities

• To manage stakeholders (Business users, Senior Management, IT Resources etc) in terms of expectations and timeline
• Perform timeline and accurate management updates and incident reporting
• Keep IT Infrastructure environment complainant to internal and external policies, governance and standards
• Coordinate and lead the team to troubleshoot and resolve issues ensuring minimal downtime and impact to applications.
• Act as escalation point of contact when needed.
• Ensure tasks are done using standard ITSM practices
• Develop HLD and LLD architecture diagrams and implement it with approvals
• Enhance our infra and EUC systems by implementing new cutting edge infra technologies, and provide IaaS solution.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Drive automation of repetitive tasks, streamline workflows and reduce Day2 BAU toils.
• Coordinate overall testing, approval and deployment of new features and patching, including post-deployment verifications.
• Keep an eye of infra & EUC system performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Keep abreast of the latest technology trends and best practises in IaaS platform
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 10 years of experience in technical support with trading or financial services infra systems.
• Experienced in designing and driving the implementation of infra technologies
• Experienced in designing and driving the implementation of EUC technologies (laptops& desktops, s/w management tools, patching tools etc)
• Experienced in managing IT help desks operations and improve end user experience using self-service portal or workflows
• Experienced in both On Perm DC deployments and Cloud deployments in AWS/Azure
• Experienced in deploying in systems in a datacentre and should have a knowhow of DC facilities
• Experienced in Network technologies like Firewall, Routers, WAN,IPS,IDS, MPLS link,VPN etc
• Experienced in managing VM and Container infrastructure set up & cloud services in AWS and Azure
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above and infra appliances
• Experienced in managing storage and backup solutions
• Experienced in Database management like MSSQL, Oracle and MySQL and other modern DBs
• Experienced in managing in middleware components like Ngnix/IIS, JBoss, REDIS, Kafka,MQ, API gateways
• Experienced in monitoring, observability and automation deployments
• Experience in ITSM practices and systems to support the Day2 BAU
• Experienced in managing infra applications with zero trust and other security principles
• Strong problem solving abilities with excellent communication and interpersonal skills
• Ability to work both independently and with a team in a dynamic environment
• Keen interest in financial markets.

We regret that only short-listed candidates will be notified.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Technology Enterprise Strategy & Security
**Job Sub** **Function:**
Solution Architecture
**Job Category:**
People Leader
**All Job Posting Locations:**
Singapore, Singapore
**Job Description:**
**We are searching for the best talent for Senior Manager, Solution Architect - Technology Services APAC.**
**Purpose:**
Johnson & Johnson's Technology plays a critical role in enabling our company's mission to blend science and innovation to improve health outcomes. By delivering secure, scalable, and intelligent digital solutions, J&J Technology empowers our business units-from pharmaceuticals to medical devices-to operate efficiently, innovate rapidly, and stay compliant in a complex global environment.
Within this ecosystem, the Technology Services (TS) organization ensures the reliability and performance of our foundational platforms, infrastructure, and enterprise applications. It provides the backbone for collaboration, data management, cybersecurity, and operational excellence across all regions.
To further strengthen our capabilities, we are seeking a Senior Manager, Solution Architect who can bridge business needs with technical strategies that span across our digital core and technical software engineering services.
This individual will act as a crucial bridge, partnering closely with the enterprise and solution architects embedded within our MedTech and Innovative Medicine CIO offices. The ideal candidate will possess a broad technical skill set, leadership acumen, and a deep, nuanced understanding of the diverse and dynamic technology landscapes across Asia Pacific. This role is essential to design scalable and compliant solutions tailored to local market requirements. Align architecture with global standards while enabling agility, support initiatives like GenAI, digital health platforms, and third-party integrations and ensure that technological investments deliver measurable business value.
**You will be responsible for** **:**
Enterprise Solution Design & Strategy:
+ Design and document robust, scalable, and secure solution architectures for shared enterprise platforms and services within the Technology Services' purview (e.g., cloud, network, end-user computing, software engineering platforms).
+ Develop, maintain, and drive the adoption of reference architectures, patterns, and technology standards for the digital core and technical engineering domains to ensure consistency and efficiency.
+ Ensure that solution designs effectively meet both functional and non-functional requirements, including performance, reliability, security, and scalability.
Strategic Collaboration & Partnership:
+ Serve as the primary architectural point of contact and thought leader within the Technology Services team for the APAC region.
+ Build and maintain strong, influential partnerships with the solution architects in the MedTech and Innovative Medicine CIO offices to ensure enterprise services meet sector-specific business needs.
+ Act as a trusted advisor, translating complex business requirements from the sectors into technical solutions that leverage shared enterprise capabilities.
+ Facilitate strategic alignment between central engineering teams and sector-focused IT teams to prevent redundant efforts and maximize technology investments.
APAC Technology Expertise & Guidance:
+ Provide expert guidance on the APAC technology landscape, including local regulations, data sovereignty laws, and dominant technology platforms, especially within China and Japan.
+ Evaluate and recommend region-specific technologies and vendors to address unique local market requirements, ensuring seamless integration with our global standards.
+ Analyze and articulate the risks and opportunities associated with the APAC technical ecosystem to influence and inform global technology strategy.
Technical Leadership & Governance:
+ Lead technical discussions and provide architectural oversight for complex, cross-functional projects in the APAC region.
+ Participate in and influence the Architecture Review Board (ARB) to review and approve significant solution designs, ensuring they align with enterprise architecture principles.
+ Stay abreast of emerging technologies and industry trends, particularly in cloud, data, and integration, and champion their adoption where they can deliver business value.
+ Mentor and guide engineering teams and other architects during the implementation phase to ensure adherence to the defined architecture and foster a culture of technical excellence.
**Qualifications / Requirements:**
+ A minimum of a Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree in a relevant field.
+ 10+ years of experience in Information Technology, with at least 5 years in a Solution Architect or similar role with progressively increasing responsibility.
+ Proven experience designing and implementing large-scale, enterprise-wide technology solutions.
+ Broad technical knowledge across multiple domains, including:
+ Modern Engineering Practices: Familiarity with DevOps, CI/CD, containerization (Docker, Kubernetes), and microservices architecture.
+ Data & Integration: Knowledge of data architecture, API management, and enterprise integration patterns.
+ Cloud Services: Deep expertise in IaaS, PaaS, and SaaS models (AWS, Azure, or GCP experience is essential).
+ Network Services: Strong understanding of enterprise networking concepts (WAN, LAN, SD-WAN, cloud networking, network security).
+ Professional certifications such as TOGAF, AWS Certified Solutions Architect, or Microsoft Certified: Azure Solutions Architect Expert.
+ Experience establishing a new architectural function or practice within a large organization, preferably in pharmaceutical, medical device, or other regulated industries.
**Professional Experience**
+ Demonstrated experience working in and designing solutions for the Asia Pacific region.
+ Excellent communication and interpersonal skills, with the ability to explain complex technical concepts and influence outcomes with both technical and non-technical senior leadership.
+ In-depth, hands-on experience with the specific technology ecosystems of China, Japan, and/or Korea, including knowledge of local cloud providers, data privacy regulations, and market-specific solutions.
+ Proven experience in a leadership or mentorship capacity, guiding junior architects or senior engineers.
+ Demonstrated ability to establish product roadmaps based on continuous improvement, evolving business strategy, integration of emerging technologies, product lifecycle management, and organizational capacity.
+ Proven ability to advise and influence senior management on marketplace evolution and the potential application of information and technology aligned with overall technology strategy.
+ Expertise in ensuring compliance, audit readiness, and operational stability of the platform/application landscape. Applying compliance requirements within the scope of responsibility and participating in compliance activities as required.
+ Sound decision-making skills regarding resource alignment, dedication, and prioritization, with the ability to communicate rationale back to the business.
+ Extensive experience in collaborating with executive leadership, business and technology teams, and third-party vendors to design and implement digital solutions that drive business value.
+ Strong understanding of business needs and the ability to analyze them, align scope and requirements, and identify opportunities for innovation in process improvement through technology, data, and automation.
+ Strong leadership skills, including the ability to create a vision, align and prioritize business and IT strategies, and co-shape strategic demand with the business.
+ An authentic leader committed to diversity and the practices that create a passionate, energetic and rewarding work environment, with the ability to inspire a diverse, multi-generational workforce and that recognizes and rewards collaboration, performance and inclusion.
Applicants based outside of Singapore, please note that there is no relocation support provided.
#LI-Hybrid

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of 33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.
**Project management support tasks**
+ Track project schedule, milestones, and deliverables
+ Follow up with workstreams to review and update Actions Log and monitor issues resolution
+ Consolidate progress status reports and provide on-going updates to project teams and key stakeholders
+ Support on policy documentation, process manuals and communication materials
+ Prepare and organize workshops and project meetings including presentations for stakeholders
**Systems & Technology Solutions**
+ Assist with minor travel system settings changes, enhancements and updates to ensure the travel platform is running smoothly
+ Support implementation activities such as concept and design development, basic configuration, UAT and technical documentation
+ Track system performance metrics and report any recurring issues or opportunities for optimization
+ Identify opportunity areas to harmonize multiple travel tools and systems, creating efficiency and end user satisfaction
+ Monitor the internal IT ticketing system and support resolution and closure of open and overdue tickets
**Operational management support task**
+ Provide support to travelers as well as internal and external travel partners on general requests, queries, and issues (e.g., booking process, changes, cancellations, etc.)
+ Prepare and distribute regular travel news updates, including travel tips, and any relevant information to internal teams and travel partners
+ Update and maintain the Travel intranet website with up-to-date content on policies, guidelines and FAQs. Ensure that information is accessible to all relevant contacts and partners
+ Collaborate with internal teams and travel agency partners on operational topics, process alignments and ad hoc task
+ Degree in Business Administration / Information Technology / Project management / Human Resource, preferably with master's degree
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), basic website content management and Power BI knowledge is a plus
+ Familiar with project management tools, travel management platform and apps is a plus
+ Good communication skills, positive learning attitude and confident in sharing ideas
+ Strong analytical skills, astute and meticulous
+ Multi-tasking skills, with tenacity to work with tight deadlines
+ Adaptable working under a challenging and ever-changing environment
Ready to drive with Continental? Take the first step and fill in the online application.

Sr. Director- Technology Services Marketing (AI, Cloud, Infra, Security)

Summary:Cognizant is seeking an SD of Technology Growth Marketing to drive awareness for our technology capabilities and help originate new opportunities for our Core Technology & Insights (CTI) Service Line. This is a Global IT Services - Product Marketing profile based in India. This critical role will have an immediate impact on the organization serving as a catalyst to combine aspects of messaging and positioning with branding and capability-awareness generation.Responsibilities: Develop marketing strategies in close alignment with service line leadership for key technology areas, including AI, Data and Analytics, Cloud Infrastructure, Security, and IoT. Maintain a strong grasp of technology developments, buyer personas, our go-to-market (GTM) strategy, and competitive dynamics. Be the go-to marketing partner for the service line leadership team. Develop and lead globally coordinated go-to-market plans for Cognizant CTI's key offerings, from strategic messaging and value proposition to compelling, pragmatic content and executive events that stand apart in a noisy marketplace. Lead and manage a cohesive content strategy (including case studies), web, and social strategy. Guide content strategy and thought leadership conceptualization across digital and experiential mediums that intrigue audiences while conveying distinctiveness. Identify emerging best-in-class ways to package content and engage different buyer personas. Own website content in all technology areas worldwide. Devise and execute integrated marketing programs and optimize investments for opportunity generation in key technology areas. Interlock with regional and vertical field marketing teams to ensure awareness and understanding of service line offerings among field marketing teams. Lead the introduction of new products and services in collaboration with product teams and other marketing contributing functions, including Branding, Communications, Web, PR, and Social. Maintain market and competitive intelligence on tech shifts and evolving client adoption patterns to continuously refresh and simplify our narrative. Success will be measured by the ability to understand business goals, refine messaging, and use the right marketing mix to accelerate and grow the pipeline and help our sales teams win.Requirements: 15+ years of Product, Content & Field marketing experience in IT Services IndustryCloud Infrastructure and Security: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of cloud architecture, security services and best practices Understanding of design and implementation of scalable cloud solutions.Data and AI Services Marketing: Experience in marketing AI and data services and solutions. Knowledge of AI, data analytics and business intelligence. Ability to develop and execute marketing strategies for AI and data services.Hands on / Field Marketing experiences with developing and executing successful digital and physical B2B ABM campaigns is a plus,

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• Sr. Director- Technology Services Marketing (AI, Cloud, Infra, Security)

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Sr. Director- Technology Services Marketing (AI, Cloud, Infra, Security) Summary:Cognizant is seeking an SD of Technology Growth Marketing to drive awareness for our technology capabilities and help originate new opportunities for our Core Technology & Insights (CTI) Service Line. This is a Global IT Services - Product Marketing profile based in India. This critical role will have an immediate impact on the organization serving as a catalyst to combine aspects of messaging and positioning with branding and capability-awareness generation.Responsibilities: Develop marketing strategies in close alignment with service line leadership for key technology areas, including AI, Data and Analytics, Cloud Infrastructure, Security, and IoT. Maintain a strong grasp of technology developments, buyer personas, our go-to-market (GTM) strategy, and competitive dynamics. Be the go-to marketing partner for the service line leadership team. Develop and lead globally coordinated go-to-market plans for Cognizant CTI's key offerings, from strategic messaging and value proposition to compelling, pragmatic content and executive events that stand apart in a noisy marketplace. Lead and manage a cohesive content strategy (including case studies), web, and social strategy. Guide content strategy and thought leadership conceptualization across digital and experiential mediums that intrigue audiences while conveying distinctiveness. Identify emerging best-in-class ways to package content and engage different buyer personas. Own website content in all technology areas worldwide. Devise and execute integrated marketing programs and optimize investments for opportunity generation in key technology areas. Interlock with regional and vertical field marketing teams to ensure awareness and understanding of service line offerings among field marketing teams. Lead the introduction of new products and services in collaboration with product teams and other marketing contributing functions, including Branding, Communications, Web, PR, and Social. Maintain market and competitive intelligence on tech shifts and evolving client adoption patterns to continuously refresh and simplify our narrative. Success will be measured by the ability to understand business goals, refine messaging, and use the right marketing mix to accelerate and grow the pipeline and help our sales teams win.Requirements: 15+ years of Product, Content & Field marketing experience in IT Services IndustryCloud Infrastructure and Security: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of cloud architecture, security services and best practices Understanding of design and implementation of scalable cloud solutions.Data and AI Services Marketing: Experience in marketing AI and data services and solutions. Knowledge of AI, data analytics and business intelligence. Ability to develop and execute marketing strategies for AI and data services.Hands on / Field Marketing experiences with developing and executing successful digital and physical B2B ABM campaigns is a plus,

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• Sr. Director- Technology Services Marketing (AI, Cloud, Infra, Security)

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Job Description Summary:**
The Managed Services Cross Technology Engineer (L2) SRE is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) SRE can restore service to clients.
**The primary objective of this role is to ensure that systems are reliable, scalable, and efficient, with minimal manual intervention.**
From an operations perspective:
+ Ensuring High Availability and Uptime
+ Keep production systems running smoothly and within defined Service Level Objectives (SLOs).
+ Minimize downtime and reduce Mean Time to Recovery (MTTR) during incidents.
+ Automating Operations
+ Identify and eliminate manual, repetitive tasks (also called "toil").
+ Build automation for deployment, monitoring, incident response, and infrastructure management.
+ Managing Incidents and On-Call
+ Respond quickly to outages and performance degradation.
+ Lead or participate in incident response, create postmortems, and implement preventative measures.
+ Monitoring and Observability
+ Set up monitoring, logging, and alerting tools to detect issues before they impact users.
+ Provide visibility into system health and performance.
+ Capacity Planning and Performance Optimization
+ Ensure systems can handle current and future loads.
+ Optimize infrastructure usage and reduce waste (cost-efficiency).
+ Bridging Development and Operations
+ Advocate for and implement DevOps and SRE best practices.
+ SREs make sure that production systems are always available, fast, and efficient-by combining software engineering with traditional IT operations practices.This role may also contribute to / support on project work as and when required.
**Key Responsibilities:**
+ Develop automation scripts to reduce manual intervention, cutting recurring operational toil
+ Set up and maintained monitoring and alerting using tools like Prometheus, Grafana, and PagerDuty.
+ Participate in on-call rotations, driving fast resolution of P1/P2 incidents and contributing to root cause analysis and postmortem documentation.
+ Development works on deployment pipelines (Jenkins, GitLab CI/CD).
+ Hardened security and compliance across production systems via configuration management and patching.
+ Proactively monitors the work queues.
+ Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
+ Updates tickets with resolution tasks performed.
+ Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
+ Captures all required and relevant information for immediate resolution.
+ Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
+ Communicates with other teams and clients for extending support.
+ Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
+ Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. If Applicable.
+ Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
+ Works with automation teams for effort optimization and automating routine tasks.
+ Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
+ Identifies problems and errors before they impact a client's service.
+ Leads and manages all initial client escalation for operational issues.
+ Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
+ Ensures all changes are carried out with proper change approvals.
+ Plans and executes approved maintenance activities.
+ Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
+ Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and considers possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
+ Professional certifications include (but not limited to) -
+ Microsoft Certified
+ AWS Certified
+ VMware certified Professional
+ Google Cloud Platform (gcp)
+ VMWare Certified Cloud Management and Automation
+ SRE Certifications
**Required Skills and Experience:**
+ Infrastructure Monitoring & Observability & Telemetry
+ Incident & Problem Management
+ CI/CD and Deployment Automation
+ Linux Systems Administration
+ Configuration Management (Ansible, Puppet, etc.)
+ Cloud Platforms (AWS, GCP, Azure)
+ Scripting (PS, Bash, Python)
+ Disaster Recovery & High Availability
+ ITIL / SRE Best Practices
+ Familiar with JSON (Data formatting and processing)
+ Familiar with API, Automation, Ansible, CI/CD, etc.
+ Moderate level years of relevant managed services experience handling cross technology infrastructure.
+ Moderate level knowledge in ticketing tools preferably Service Now.
+ Moderate level working knowledge of ITIL processes.
+ Moderate level experience working with vendors and/or 3rd parties.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.