607 Technologists jobs in Singapore

• Troubleshoot hardware and software issues via on-site visits or remote access.
• Monitor and update IT support tickets, ensuring timely communication and resolution.
• Escalate unresolved issues to relevant technical teams and follow up with users.
• Maintain and update the IT asset inventory.
• Assist with staff onboarding/offboarding, including account creation, device setup, and basic IT training.
• Help configure and maintain VPN access, LAN/Wi-Fi networks, and shared printers.
• Perform PC imaging, installation, migration, and configuration tasks.
• Support meeting room setup, including AV equipment monitoring and maintenance.
• Install, configure, and maintain desktops, laptops, printers, and other IT hardware.

• Candidate must possess either NITEC/Diploma/in IT or equivalent studies.
• 1-2 years' experience in relevant role in the following will be added value.
• Experience and knowledgeable on MS office, Windows OS, macOS & M365 etc.
• Understanding of basic LAN/WAN and Active Directory is beneficial.
• Ability to travel to the client's location or provide support via remote access when needed.
• Strong problem-solving skills and a customer service-oriented mindset.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.

• On-the-job training and mentorship from experienced IT professionals.
• Exposure to a wide range of IT tools, systems, and support practices.
• A collaborative and supportive workplace culture.

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

• Must have Diploma/Degree in IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment

• Shift Timing
  • Morning shift 6am to 3pm
  • General shift 9am to 6pm.
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
• Need to support including night shift, weekends and public holidays

Key Responsibilities

1. Technical Support & Helpdesk

• Provide first-level technical support and troubleshooting for products and systems.
• Handle user queries and incidents via the ticketing system.
• Document technical issues and maintain the knowledge base.
• Conduct basic system health checks and monitoring.
• Escalate complex technical issues to relevant teams.

2. Administrative & Financial Management

• Process procurement requests and maintain vendor relationships.
• Track milestone payments and prepare payment documentation.
• Monitor and update project budgets.
• Generate regular financial reports and reconciliations.
• Maintain proper documentation for audit purposes.

Technical Skills

• Strong IT troubleshooting capabilities.
• Basic networking knowledge.
• Proficiency in Microsoft Office Suite.
• Data analytics skills (advantageous).

Administrative Skills

• Attention to detail and accuracy.
• Excellent documentation skills.
• Good project tracking abilities.
• Basic financial literacy.

Soft Skills

• Strong communication skills.
• Customer service orientation.
• Ability to multi-task effectively.
• Problem-solving mindset.
• Team player attitude.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Eugene Then

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
• Project management, testing, commissioning and troubleshooting

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Job Description

• Involve in servicing and maintenance works, aftersales support
• Project scheduling and coordination
• Project testing and commissioning
• Conduct training to customers
• Provide assistance and support to Technical Manager

Requirements

• ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
• No working experience are welcome, on the job training provided
• Highly motivated individuals with willing to learn attitude
• Autocad drafting skills preferred but not mandatory
• Basic electrical, electronics knowledge
• Opportunities for overseas work trips and training trips

Highlights

• 5 day work week
• Performance Bonus & Annual Healthy Lifestyle Incentive
• Opportunities for career advancement in a specialised market

(Job ID: 994105)

Responsibilities:

Technical Support (40%)

• Build strong customer relationships and resolve technical issues effectively.
• Provide technical advice, reports, and support based on monitoring data.
• Analyze system performance and recommend improvements.
• Assist with aftermarket sales opportunities.

Maintenance Coordination (40%)

• Plan and support both scheduled and emergency maintenance activities.
• Liaise with internal teams and vendors to ensure smooth maintenance execution.
• Travel to sites for hands-on technical advisory support.

Troubleshooting and Root Cause Analysis (20%)

• Provide urgent on-site troubleshooting during plant emergencies.
• Lead root cause investigations and provide clear technical reports.
• Collaborate with engineering teams to resolve issues.

Requirements:

• Diploma/Degree in a relevant engineering or technical field
• 5 - 8 years of experience with turbines or large rotating machinery
• Strong customer-facing experience and hands-on troubleshooting skills
• Able to travel overseas if required
• Familiarity with turbine systems, generators, control systems is a plus

To apply, kindly send your updated resume to

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R24122504

EA Personnel Name: Edmund Ting Chao Siong

Job Description

• Involve in servicing and maintenance works, aftersales support
• Project scheduling and coordination
• Project testing and commissioning
• Conduct training to customers
• Provide assistance and support to Technical Manager

Requirements

• ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
• No working experience are welcome, on the job training provided
• Highly motivated individuals with willing to learn attitude
• Autocad drafting skills preferred but not mandatory
• Basic electrical, electronics knowledge
• Opportunities for overseas work trips and training trips

Highlights

• 5 day work week
• Performance Bonus & Annual Healthy Lifestyle Incentive
• Opportunities for career advancement in a specialised market

About Epos

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

EPOS is looking for aTechnical Support Specialist to join our Client Solutions team and play a vital role in ensuring a stable and seamless experience for our users. In this client-facing role, you’ll serve as the first line of technical support and deployment for our products such as POS, payment terminals (EDC), notification soundboxes, and related services.

You’ll be the go-to person for diagnosing issues, delivering exceptional support, and collaborating with internal teams to resolve more complex problems. If you enjoy solving real-world technical challenges, supporting end-users, and improving support processes, this role is for you.

Frontline Technical Support & Troubleshooting

• Act as the primary point of contact for client inquiries and technical issues via phone, email, chat, or remote access tools.
• Provide timely troubleshooting for a wide range of hardware and software issues related to payment devices, such as EDC terminals and soundboxes.
• Assist clients with device installation, activation, and configuration during onboarding.
  
  

Issue Management & Escalation

• Accurately log and manage support tickets using platforms like Zendesk or Jira, ensuring all issues are tracked and resolved effectively.
• Escalate complex or unresolved issues to Tier 2 or engineering teams, while maintaining ownership of communication with the client.
• Collaborate cross-functionally with product, engineering, and operations teams to drive issue resolution and improve support workflows.
  
  

Documentation & Process Improvement

• Contribute to and maintain an up-to-date knowledge base, FAQs, and internal documentation to help scale support and improve user experience.
• Gather and report customer feedback to internal teams to support continuous product and service improvements.
• Proactively identify recurring issues or improvement areas in support processes and suggest actionable solutions.
  

Miscellaneous and Administrative

• Support and assist with internal office technical needs, including basic maintenance.

• Proficient in English and Fluency in Mandarin is preferred.
• You have 1–2 years of experience in a technical support or client-facing IT role.
• You have worked in the Payments, FinTech, or a closely related industry (this is essential).
• You're familiar with EDC terminals, POS systems, or merchant-side payment hardware.
• You have strong analytical and problem-solving skills, and can troubleshoot independently.
• You’re a great communicator, both verbally and in writing, and can explain technical concepts in a simple, clear manner.
• You’re organized, resilient, and able to manage multiple priorities in a fast-paced environment.
• You are customer-first in your approach and thrive on helping others succeed.

We are looking for a Technical Support Representative to join our growing team in APAC. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients.

You will employ your experience responding to tickets, answering phone calls, and creating tailored product strategies to assist our clients in a thoughtful manner. As an independent and self-sustaining worker, you'll approach your work with empathy, integrity, and a desire for growth – having a natural curiosity to not only ask how a feature works, but why. Most importantly, you'll be motivated by our clients' happiness; provide technical and business solutions to improve retention and make their lives easier! You will report to the Director of Customer Support.

This Technical Support Representative will work the following shift :

• Sunday - Thursday, 8:00 AM - 5:00 PM SGT | Please be mindful that daylight savings will adjust this shift by 1 hour

The SevenRooms Support Team is composed of unique and driven individuals possessing skills across the board that empower us to collaborate. Blending approaches that suit all personalities, we love solving problems, strategizing with clients, and view daily challenges as opportunities to grow as individuals. This team goes above and beyond to go the extra mile to help clients, while balancing our efforts with great team chemistry and plenty of laughs!

• Technical Support: Resolve customer queries by email and phone in a prompt and efficient manner
• Strategic Support: Allow customers to unlock maximum return on investment by providing prescriptive, thoughtful, and efficient setups and solutions that show a fundamental understanding of our platform along with their goals.
• Product Expertise: Maintain a comprehensive knowledge of the SevenRooms platform across the organisation and down to individual clients.
• Documentation: Document problem resolution steps across all clients.
• Prioritisation: Identify issues based on the severity of customer impact.
• Process and Tooling: Learning to use, and understanding when to apply multiple systems and solutions used both internally and externally to log and pull relevant data and track important functions for use in daily tasks.

• 1+ years working in a high leverage, customer facing support role or strategic account management role (ideally within the B2B, SaaS, and/or hospitality industry)
• Familiarity with Zendesk, Jira, Salesforce, or similar support platforms
• Outstanding written and oral communication
• Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and bug reports at once, practicing excellent follow-through techniques
• Proven track record in building positive relationships with clients
• Strong analytical, critical thinking, and problem-solving abilities
• Technical aptitude and understanding of the hospitality software industry

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. In addition to local statutory sick leave, you'll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• Comprehensive benefits package: SevenRooms provides access to supplemental medical coverage, life insurance, short-term disability, long-term disability, vision care, dental care, and pension plan.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organization’s core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

Singapore