64 Technical Writing jobs in Singapore
Documentation Specialist
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In this role, you will be responsible for administering the centralized case management cycle, ensuring cases are assigned to appropriate officers for assessment. You will also review lists of documents against predefined checklists, and review call logs by sales staff to ensure compliance with standardized questions during remote phone sales.
This position requires a detail-oriented individual who can maintain accurate records of review outcomes and prepare detailed reports on findings from documentation checks and call reviews. Additionally, you will work closely with the sales team to promptly rectify any discrepancies in documents to ensure closure of cases.
The ideal candidate will have a minimum of 3 years of experience in customer service environments, possess excellent written and spoken communication skills, and demonstrate good interpersonal skills and multi-party engagement abilities.
Key Responsibilities:
- Administer case management cycle
- Review documents and call logs
- Maintain accurate records and prepare reports
- Closely collaborate with sales team
Required Skills and Qualifications:
- Minimum 3 years in customer service environment
- Excellent written and spoken communication skills
- Good interpersonal skills and multi-parties engagement is expected on the job
Benefits:
This role offers the opportunity to contribute to the development and improvement of documentation check processes and procedures. As a desk-bound job, it provides full-time work in an office setting, with the ability to extend work hours or stagger hours when necessary.
Others:
Please highlight your relevant skills and qualifications in your application.
Documentation Specialist
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The Art Works Documentation Officer is a key position within our organization responsible for cataloguing and documenting artworks, as well as researching and writing profiles of artists.
Documentation Specialist
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- Create and maintain technical documents, publications and user guides.
- Gather and analyze product information to document new or changing product functionality.
- Write, format, edit, review, and proof procedural and technical information for internal and/or external use.
- Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent 'look and feel.'
Main Responsibilities:
Network Documentation Specialist
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Tech Administrator with asset management and documentation skills
- Asset Management
Maintain up-to-date network inventory in CMDB system and network database.
Track the lifecycle of network assets.
Coordinate disposal of network assets and annual fixed asset verification.
- Telco Billing
Process and verify telco invoices, ensuring accuracy and timely payment.
Identify billing discrepancies and coordinate with vendors for resolutions.
Provide monthly costing for reporting.
- Data Line Tracking and Contract Management
Keep track of new, upgraded and terminated network data lines.
Monitor contract expirations and coordinate renewal, termination or upgrades with network engineers and service providers.
Evaluate proper documentation of all network data line changes for auditing and cost management.
- Data Management and Reporting
Utilize MS Excel for data entry, organize, analysis and reporting on asset tracking, network data lines, contract renewals and telco billing.
Entail accurate records of contracts, invoices, and service agreement.
Requirements
- Diploma/Degree in Business/Asset Management, or relevant qualifications
- Minimum 1 to 2 years of working experience in asset tracking, network line tracking and telco billing processing
- Proficiency in MS Excel (Pivot, Tables, VLOOKUP, XLOOKUP, Data Validation, Formula)
- Experience in telco contract tracking, vendor coordination and data management is an advantage
- Possess good written and documentation skills and effective communication skills able to collaborate and work with various stakeholders
Senior Documentation Specialist
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A technical coordinator is responsible for managing and coordinating the creation of technical documents and drawings. This involves working closely with other departments to ensure that all necessary information is included and accurate.
The ideal candidate will have excellent communication skills, be highly organized, and have a keen eye for detail.
Key Responsibilities:
- Develops technical drawings and documentation.
- Covers key responsibilities across disciplines within digital environments.
About Us:
We operate from 3 principal design centers in Asia, Europe and the Middle East with a global network of 13 offices and over 1,000 staff spanning 4 continents.
We offer expertise in Architecture, Interior Design, Master Planning and Urban Design, across a broad range of sectors including Commercial, Residential, Mixed-Use, Education, Hospitality (including Integrated Resorts), Retail, Transportation, Aviation, Civic & Cultural, and Sports & Leisure.
Benefits:
- Opportunity to work on high-profile projects.
- Collaborative and dynamic work environment.
- Chance to grow professionally and personally.
What We Look For:
- Excellent communication and organizational skills.
- Highly motivated and self-driven individual.
- Strong attention to detail and ability to multitask.
Export Documentation Specialist
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Our organization is seeking a seasoned Export Documentation Professional to play a pivotal role in ensuring seamless and compliant export processes.
Key Responsibilities:- Coordinate the preparation and review of pre-shipment documents including invoices, packing lists, L/C documents, and customs certificates
- Stay abreast of changes in international trade and shipping regulations to maintain optimal compliance
- Identify and mitigate potential risks associated with shipping documents
- Develop and implement procedures to ensure accurate documentation and minimize errors
- Collaborate with internal teams (shipping, logistics, ICS) to optimize export processes
- Communicate effectively with customers and external parties to gather information and resolve discrepancies
- Maintain precise digital and physical records of all export documents and related correspondence
- Ensure readiness for periodic audits to prevent delays or customs issues
- Analyze current documentation workflows to identify areas for improvement
- Develop and implement process enhancements to streamline efficiency, accuracy, and cost-effectiveness
- Work closely with IT, logistics, and ICS teams to enhance system integrations
- Establish key performance indicators (KPIs) to monitor and improve process effectiveness
- Provide training and guidance to shipping staff on documentation procedures and compliance standards
- Contribute to the development and implementation of policies and procedures
The ideal candidate will possess a higher diploma or professional certifications, at least 5 years of experience in export documentation or related fields, and an in-depth understanding of export regulations and compliance. Proficiency in export documentation software is essential. Strong problem-solving skills, attention to detail, and excellent communication and interpersonal skills are necessary for success in this role.
Shipping Documentation Specialist
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The Logistics and Documentation Specialist will play a crucial role in facilitating shipments by providing logistics and documentation functions. This individual will be responsible for coordinating with finance and account teams, as well as with headquarters and forwarders to manage schedules and stock as requested.
This role requires strong communication and interpersonal skills to build good relationships with suppliers and maintain regulatory compliance of activities in assigned areas. The successful candidate will also be responsible for providing feedback on improvements or incidents and managing outstanding invoices and customer complaints.
- Possess a Diploma / GCE O Levels qualification
- Possess minimum 2 - 4 years' Shipping Documentation & Letter Of Credit experience
- Able to read LC and perform documentation for shipments efficiently
- Proficient in MS Office (Words, Excel & PowerPoint)
Requirements:
For this role, we are looking for an individual with excellent communication and organizational skills. The ideal candidate will have experience in shipping documentation and letter of credit management, as well as proficiency in MS Office. If you possess these qualities and are interested in this challenging role, please apply now.
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Cloud Documentation Specialist
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As a skilled Technical Writer, you will play a pivotal role in elevating the customer experience by creating high-quality product documentation for our cloud platform.
The ideal candidate will possess a deep understanding of technical writing principles and be able to communicate complex concepts in a clear, concise manner.
You will work closely with cross-functional teams to create engaging content that meets the needs of both end-users and developers.
- Elevate the customer experience by improving product documentation across the Huawei Cloud platform.
- Own and drive content quality: identify gaps, revise existing documentation, and ensure consistency, clarity, and usability across all touchpoints.
- Conduct user research, analyze product usage data, and study competitors to uncover what users really need—and how to meet those needs with better docs.
- Closed-loop feedback system: gather and synthesize input from internal stakeholders and external users to inform documentation strategy and prioritize improvements.
- Collaborate with product managers, engineers, solution architects, UX designers, and marketing to create the right content, at the right time, in the right format.
Requirements:
- Degree/diploma in communications, technical writing, computer science, artificial intelligence, or relevant fields.
- More than 5 years of experience writing technical documents for AWS or Azure cloud services, and experience writing technical documents for developers and end users.
- Experience using AWS or Azure cloud services or knowledge of cloud native, database, big data, artificial intelligence, and other cloud technologies.
- Ability to read and write basic sample code in one or more programming languages.
- Strong learning abilities, excellent written and verbal communication skills.
- Able to work independently and experience in working with the product manager team.
We are committed to providing a supportive environment that fosters growth and development. If you are passionate about creating high-quality content and are eager to join a dynamic team, please submit your application.
We regret to inform that only shortlisted candidates will be notified.
Please note that by submitting your personal data and CV, you consent to our company collecting, using, and disclosing your information for the purposes outlined in our Privacy Policy.
This job is open to individuals who share our values and are committed to delivering exceptional results.
Senior Documentation Specialist
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Brief Overview:
- This role offers a competitive salary and the chance to work in a dynamic team environment.
- Support the team in creating and maintaining documentation for ISO 9001, 14001, and 45001 standards.
- Assist in troubleshooting and testing to improve our products.
Requirements:
- Applicants should have a Diploma in Chemistry or Biotechnology related field.
- No prior experience is necessary, as we welcome both new graduates and experienced professionals.
Product Documentation Specialist
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The CAD Designer role is responsible for delivering project documentation, including drawings and presentations. This position requires excellent communication skills, attention to detail, and experience in metal/steel and roofing.
Key Responsibilities:
- Collaborate with stakeholders to ensure timely submissions.
- Produce high-quality designs and reports as per project contracts.
- Proficient in 2D & 3D AutoCAD software.
- A minimum of one year's experience in a related field.
- Excellent interpersonal skills and attention to detail.
- A mature and independent working attitude.
- Experience in metal/steel and roofing.
- A degree in a relevant field.
- CAD design
- Construction management
- Metalwork
- Communication
- Design
- Drawing
- Architecture
- Versatility
- Interior design
This position offers the opportunity to work on diverse projects, utilizing your expertise in CAD design and construction management. The ideal candidate will have a strong understanding of metalwork and roofing principles, as well as excellent communication skills.
We are seeking a skilled and experienced CAD Designer to join our team. If you are passionate about design and construction, and have a keen eye for detail, we encourage you to apply.