4,054 Technical Support Manager jobs in Singapore

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
As a
Field Application Specialist (FAS Engineer) , you will be a key technical ambassador for our advanced engineered solutions in
powder handling ,
powder/liquid mixing , and
high containment systems . You will support the commercial team throughout the entire customer lifecycle—from opportunity identification to post-installation service—ensuring that our customers receive tailored, high-performance solutions that meet their operational, regulatory, and safety requirements.
Your role will span both
pre-sales
and
post-sales
activities, combining technical consulting, solution development, and service support. You will help translate complex customer needs into actionable solutions using our innovative product portfolio, and other proprietary technologies.
Expanded Responsibilities
Collaborate with sales, contracts, and engineering teams to develop customized proposals and technical presentations.
Conduct site assessments and feasibility studies to align customer needs with ILC Dover’s capabilities.
Deliver product demonstrations and value-based selling strategies to showcase our containment and process solutions.
Customer Consultation & Solution Design :
Act as a trusted advisor to customers, guiding them through technical decision-making and system configuration.
Recommend optimal solutions based on process requirements, containment levels, and regulatory standards (e.g., GMP, ATEX).
Ensure alignment between customer expectations and engineering deliverables.
Service & Support :
Provide
technical support during installation, commissioning, and validation
phases, ensuring smooth handover and system performance.
Assist in
troubleshooting and optimization
of installed systems, working closely with service and engineering teams.
Support
change management and upgrades , helping customers adapt systems to evolving needs or compliance requirements.
Maintain ongoing relationships with customers to ensure satisfaction and identify opportunities for continuous improvement or additional services.
Training & Knowledge Transfer :
Deliver technical training to customer teams on system operation, maintenance, and safety protocols.
Create and maintain documentation to support customer understanding and long-term system reliability.
Market Development & Representation :
Identify new applications and market segments for ILC Dover’s technologies through customer interactions and industry insights.
Represent ILC Dover at trade shows, conferences, and industry events to promote our brand and solutions.
Key Responsibilities
Partner with the commercial team to
identify opportunities ,
develop proposals , and
close deals
by providing technical insight and application expertise.
Engage with customers to understand their process needs and recommend
tailored solutions
from our broad technology product portfolio.
Support the
tender process
through technical documentation, presentations, and product demonstrations that highlight ILC Dover’s value proposition and differentiation.
Act as a technical liaison between customers and internal teams, ensuring alignment from concept through execution.
Contribute to strategic growth initiatives by identifying new applications and markets for ILC Dover’s technologies.
Represent ILC Dover at major industry exhibitions and conferences, showcasing our innovation and leadership in containment and process solutions.
Your Profile
Bachelor’s degree in
mechanical engineering ,
automation ,
chemical engineering ,
pharmaceutical/biotech engineering , or equivalent.
Minimum
5 years of experience
in pharmaceutical or biopharmaceutical environments, with a strong focus on
powder handling ,
mixing , and
high containment .
Proven ability to conduct both
in-person and remote customer engagements , including technical consultations and solution presentations.
Strong understanding of
GMP ,
ATEX , and
containment performance standards .
Technically minded with excellent communication skills and a collaborative spirit.
Commercially astute with the ability to articulate value and ROI to customers.
Proficient in
Salesforce CRM
and
Microsoft Office Suite .
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit
Special Accommodation
If you are a person with a disability and need assistance applying for a job, please submit a request.
Lean on us to help you make life better
We think and act like owners.
We are committed to making our customers successful.
We are bold in our aspirations while moving forward with humility and integrity.
We foster inspired teams.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
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Overview
Technical Support Manager role at Ingersoll Rand Compressor Systems & Services.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Responsibilities
Act as a key technical ambassador for advanced engineered solutions in powder handling, powder/liquid mixing, and high containment systems.
Support the commercial team throughout the customer lifecycle—from opportunity identification to post-installation service—ensuring tailored, high-performance solutions that meet operational, regulatory, and safety requirements.
Engage in pre-sales and post-sales activities, including technical consulting, solution development, and service support.
Translate complex customer needs into actionable solutions using the product portfolio and proprietary technologies.
Pre-Sales Engagement: collaborate with sales, contracts, and engineering teams to develop customized proposals and technical presentations; conduct site assessments and feasibility studies; deliver product demonstrations and value-based selling strategies.
Customer Consultation & Solution Design: act as a trusted advisor guiding technical decision-making and system configuration; recommend optimal solutions based on process requirements, containment levels, and regulatory standards (e.g., GMP, ATEX); ensure alignment between customer expectations and engineering deliverables.
Service & Support: provide technical support during installation, commissioning, and validation; assist in troubleshooting and optimization; support change management and upgrades; maintain ongoing customer relationships for satisfaction and continuous improvement opportunities.
Training & Knowledge Transfer: deliver technical training on system operation, maintenance, and safety protocols; create and maintain documentation.
Market Development & Representation: identify new applications and market segments; represent the company at trade shows, conferences, and industry events to promote our brand and solutions.
Key Responsibilities: partner with the commercial team to identify opportunities, develop proposals, and close deals by providing technical insight and application expertise; engage with customers to understand process needs and recommend tailored solutions; support the tender process with technical documentation, presentations, and product demonstrations; act as a technical liaison between customers and internal teams; contribute to strategic growth by identifying new applications and markets; represent the company at major industry exhibitions and conferences.
Qualifications
Bachelor’s degree in mechanical engineering, automation, chemical engineering, pharmaceutical/biotech engineering, or equivalent.
Minimum 5 years of experience in pharmaceutical or biopharmaceutical environments with a focus on powder handling, mixing, and high containment.
Proven ability to conduct both in-person and remote customer engagements, including technical consultations and solution presentations.
Strong understanding of GMP, ATEX, and containment performance standards.
Technically minded with excellent communication skills and a collaborative spirit.
Commercially astute with the ability to articulate value and ROI to customers.
Proficient in Salesforce CRM and Microsoft Office Suite.
Ingersoll Rand Inc. (NYSE:IR) is dedicated to helping make life better through technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ brands. For more information, visit
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Job ID

Brand

Merlin Entertainments - Corporate

Employment Type

Full-Time

Location

SG-Singapore

Get ready to enjoy the ride

We're on the hunt for a Technical Support Manager across our UK Theme Parks. In this role you will be required to provide reactive and project-based support across your designated attractions, ensuring the assets and attractions are maintained in line with legislation and in a manner that delivers enhanced guest experience and ride availability.

You will be supporting the Senior Director of Technical Services & Engineering, with day-to-day faults and issues, while helping to roll out market specific or global projects. This role will also require your input and experience with the Global Technical Services policies and procedures, ensuring they are fit for purpose and operationally relevant.

What You'll Do:

Capex Projects: Have oversight of the rolling capex projects for infrastructure and asset replacement across the attractions, supporting short- and medium-term asset replacement projects.

Asset Management: You will work closely with the attraction TDs and HSS team, to ensure assets are maintained in line with local legislation, intervening where there is a risk of non-compliance or poor asset management and escalating to the Senior Technical Director where required.

Technical Support: As and when faults continue to occur, impeding guest experience, or presenting a brand risk, you will be required to provide support, ensuring any faults are dealt with in a suitable period and solution.

Innovation & Sharing of Best Practice: As an ambassador for the Global Technical Services Team, you will be expected to drive innovation within your attractions, ensuring best practices and lessons learned are shared across your region and with the Central Technical Services Team to support Global asset improvement.

Environmental Engineering: How Merlin operates plays a key part in our environmental footprint and utility costs. Your role will require you to work closely with the Energy and Sustainability Team, ensuring the best environmental practices and green capex is deployed and supported, in manner compliments the technical assets.

People: The support and oversight of the technical services induction process will be critical to the role. You will be expected to support the induction and onboarding of new hires, ensuring they receive the training and support needed to be a success in the Technical Services team at Merlin.

• At least 5 years' experience as in a leadership role within the Theme Park or a critical engineering environment.

• Level 4 or above formal Technical Qualification (HNC, HND or degree level) in an engineering or technology focus area.

• The ability to manage extensive asset replacement programmes across a range of asset types and environments.

• Track record of demonstrating senior stakeholder management in a change environment.

• Confident at distilling complex topics in clear and concise presentation formats and verbal communication aimed at senior leadership level.

• Ideally has experience managing a client relationship with suppliers of engineering and technology services

• Ideally a NEBOSH General certificate in Health & Safety, or equivalent.

• Ideally has experience in visitor attractions, hospitality, or service industry.

Competitive benefits package based on location

Competitive

Responsibilities
Manage and oversee the technical aspects of projects.
Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting.
Collaborate with clients to understand their power backup requirements and provide customized solutions.
Conduct site surveys and assessments.
Design and develop architectures and infrastructure.
Ensure compliance with industry standards and regulations in the implementation of power backup systems.
Provide technical support and guidance to clients and internal teams.
Manage project timelines, budgets, and resources to ensure successful project completion.
Bachelor’s degree in Electrical Engineering or related field.
With 3 - 5 or more years working experience in the DC Power System/UPS Industry.
Prior experience in handling at least 5 or more engineers.
Excellent leadership and team management skills.
Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.
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Reg. No.: R
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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We are seeking a seasoned technical professional to fill the position of Application Support Lead. This role involves overseeing the support team, managing incidents and vendor tickets, and collaborating with onshore development teams to resolve bugs and configuration issues.

1. Incident Management: Act as the primary point of contact for all Level 3 support issues, recording, tracking, and managing support incidents and vendor tickets through resolution.
2. Support Roster Management: Maintain and manage the offshore support roster, including shift planning and assignments.
3. Coverage and Liaison: Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods, and liaise with product vendors for escalations, defect reporting, patch management, and related matters.
4. Tech Collaboration: Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
5. Root Cause Analysis: Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
6. Communication: Deliver timely and accurate updates during high-severity incidents.

• Degree: Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Experience: At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Certifications: Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Skills: Solid knowledge of incident management, problem resolution, and production support processes, strong analytical, problem-solving, and communication skills, proficiency in Java development and SQL, and experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.

About Us

We offer competitive salary and opportunities for growth and development in a dynamic and supportive environment. If you are looking for a challenging and rewarding career opportunity, please submit your application.

Job Summary:

Support cross-border network operations, service quality, and customer issue resolution for telecom services across ASEAN.

Key Responsibilities:

• Provide responsive technical support and issue resolution for enterprise customers across the ASEAN region.
• Manage fault escalation and coordinate troubleshooting with internal teams and regional telecom partners.
• Monitor MVNO and data transmission platforms, ensure operational stability and resolve platform-related incidents.
• Drive service quality improvements through analysis of network performance and coordination with cooperative operators.
• Prepare and present network operation reports, track key issues, and propose improvement plans based on data insights.

Requirements:

• Education : Bachelor's degree or above in Telecommunications, Electronic Engineering, Network Engineering, or related disciplines.
• Experience :

At least 1 year of relevant experience in telecom service operations, NOC support, or customer-facing technical roles.

Strong candidates with internships or project-based experience in telecom service delivery will also be considered.
- Knowledge :

Solid understanding of IP networking, transmission systems , and mobile network/MVNO platforms .

Familiarity with incident management processes and post-sales technical support.
- Skills :

Excellent communication and coordination abilities.

Strong project ownership and accountability mindset.

Able to handle high-pressure, time-sensitive service situations with professionalism.
- Language :

Proficient in Mandarin and English (required for coordination with technical support teams based in Mainland China).

Other Information:

• This is a full-time role based in Singapore .
• Open to individuals with relevant technical and customer service background in telecommunications.
• Immediate availability preferred.

The successful candidate will be responsible for:

• Meeting set customer service targets (KPIs) while maintaining high service quality.
• Promoting our products and services through strategic cross-selling.
• Supporting customers in transitioning to our digital platform based on their preferences.
• Demonstrating flexibility in work deployment as needed.

To succeed in this role, you will receive comprehensive training to equip you with the necessary skills and knowledge.

Key Skills and Qualifications

• Customer service experience in a fast-paced environment.
• Strong communication and problem-solving skills.
• Proficiency in using computer applications and tools.
• Ability to work independently and as part of a team.

Benefits of Working with Us
We offer a supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Job Title:
Customer Service Delivery Associate

Job Description:
We are seeking a highly motivated and physically fit individual with a Class 3 Driving License to join our team as a Customer Service Delivery Associate. The ideal candidate will have sales and retail sales skills, be able to visit and service customers as per scheduled, assist in daily sales and delivery activities together with the Salesman, and load and unload activities.

Responsibilities:

Technical Support Supervisor / Manager (Air-Cond, Singapore) page is loaded# Technical Support Supervisor / Manager (Air-Cond, Singapore)remote type:
Hybridlocations:
Mapletree Business City, Singapore, Singaporetime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: December 31, 2099 (30+ days left to apply)job requisition id:
R **Position Summary**We are seeking a highly motivated and experienced HVAC Engineer to join our team as a Technical Support Supervisor / Manager. The ideal candidate will possess strong Tech Support who is service-oriented, with strong technical skills and a passion for climate comfort.
As an AC Tech Support Expert, he/she will be responsible for providing technical product knowledge and support for air conditioning products and control systems for the Singapore market. He/she will provide in-depth analysis of product and installation failure, and solutions to ease such situation, instantly and systemically. In this role, he/she will have to work closely with our Customer Service team in Singapore, and the regional technical teams located in Singapore and South Korea.**Role and Responsibilities*** Technical support to solve (structural) issues for air conditioning products or control systems.* Provide technical training to our internal teams and/or external installers.* Handling incoming enquires (calls / emails) requesting for technical support (service / maintenance)* Align the training planning with the sales objectives and new product launching.* Develop and implement control solutions, ensuring optimal performance and reliability.* Provide technical support and maintenance services for existing systems, addressing issues promptly and efficiently.* Work closely with Service Department/Partner to follow-up on service enquiries.* Define and execute improvement plans to ensure our high level of product quality.* Organize monthly quality follow-up meetings.* Support installers and partners on operational activities, including providing guidance on installations or on-site technical support.* Collect ‘Voice of Customer’ product and service improvements for air conditioners & controls systems and share with our Product Management department.* Lead a junior Technical Service Engineer in achieving a positive post sales experience.**Skills and Qualifications*** A minimum of a bachelor’s degree in engineering or related discipline; degree in air conditioning or refrigeration preferred* Minimum of 10 years’ experience in a service role within a technical/mechanical building engineering environment with preferably HVAC knowledge* Be able to improve established processes based on requests from the field.* Good time management skills to ensure timely follow-up of enquiries or issues.* Someone who is used to working within complex matrix and international environments.* Be able to take responsibility for his/her actions and knows how to enthuse team colleagues.* A qualified candidate demonstrates strong leadership skills with an ability to support all stakeholders.* Good communication skills are a necessity towards Headquarters in South Korea and the local country organizations.* As a person, he/she must be empathetic, service-oriented, customer centric, a real problem solver, confident, creative, and a strong representative of the technical team within the internal organization and towards the external contact persons.#Li-Midsenior
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