604 Technical Solutions jobs in Singapore

">Job Title: Technical Solutions Manager

An experienced technical solutions manager plays a pivotal role in driving business growth by delivering innovative technical solutions that transform processes.

This individual is responsible for maintaining applications, consulting with stakeholders to develop technical solutions, and providing pre-implementation training and post-implementation support.

We are seeking an exceptional technical solutions manager who will join our team of global professionals. Our company values culture first, respect, and open communication.

• Candidate should have customer-facing technical consulting experience with ServiceNow and experience with release/version upgrades.
• They should have end-to-end development and complex workflow experience, as well as the ability to apply innovative technical solutions to business processes.
• Responsibilities include defining and documenting procedures, working on multiple projects, troubleshooting problems, supporting Web access and electronic messaging services, and maintaining a secure systems environment.
• Communicate effectively with management and other project members.
• Integrate disparate systems using SOAP and REST APIs.
• Maintain Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration.
• Create a Web Service for data integration.
• The ideal candidate will have hands-on experience with ServiceNow, strong technical skills, and excellent interpersonal and oral communication skills.
• Must be able to work effectively in a team-oriented environment and possess a high level of expertise in multiple system environments.
• Additional requirements include 5+ years ServiceNow development experience and 3+ years Solution Architect Role experience.
• Bachelor's Degree in Computer Science, Information Systems, or related field, or 4-6 years equivalent work experience.
• Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript, CSS, XML, XSL, XSLT.
• Required certifications include ServiceNow Administrator, Developer or Implementation Specialist.

About Us:

We value innovation and excellence in all aspects of our organization. We work hard to deliver top-notch technical solutions and grow talent.

We are seeking a highly skilled Technical Solutions Specialist to join our team. This role will involve engaging with customers to understand their technical requirements and providing suitable solutions.

Responsibilities include preparing and delivering technical presentations, product demonstrations, and proposals. You will also support pre-sales activities such as site visits, technical clarifications, and tender submissions.

Candidates will be expected to coordinate with engineering and product teams to provide customized solutions and application support. Post-sales technical support and training may also be required.

This is an excellent opportunity for experienced professionals to work with some of the industry's largest clients - international conglomerates, government agencies, consulting firms. There are also chances to support regional branches in business development and marketing activities.

Requirements:

• A degree or diploma in Electrical or Mechatronics Engineering is preferred. However, candidates with a background in Mechanical or Electronic Engineering may also apply.
• Strong communication skills with basic sales acumen are essential.
• Experience in power systems, UPS, or related sectors is advantageous. Fresh graduates are welcome.
• Ability to read and interpret technical drawings, specifications, and schematics is necessary.
• Proficiency in Microsoft Office, AutoCAD, or other relevant engineering software is an advantage.
• Willingness to travel for client meetings and site visits is required.

The Sales Application Engineer plays a pivotal role in bridging customer technical requirements with the company's product offerings. Key responsibilities include:

• Customer Inquiry Handling: Receive customer inquiries from the company website and assign them to appropriate sales engineers based on industry classification rules.
• Technical Support: Communicate with customers to understand their technical needs, perform product sizing and selection, and determine product models for quotation purposes.
• Problem-Solving Services: Provide high-quality technical information and problem-solving services via phone, email or visits.
• Sales Assistance: Utilize company software to select quote items with item information and support the sales team in generating system quotations.
• Lead Management: Convert leads into opportunities by creating new records in CRM systems, enabling sales teams to follow up and convert into successful outcomes.
• Steam Trap Surveys and Service Reports: Manage Steam Trap Surveys and Service Reports product demands, coordinate with sales engineers and assistants for follow-up and quotation.
• Product Manuals: Master product manuals, prepare TIS (technical information sheet), IMI (installation and maintenance instruction) and SB (sales brochure) for sales and customer training needs.
• MRO, Contractor or EPC Projects: Select products for MRO, Contractor or EPC projects, prepare technical and commercial proposals that meet customer specifications and company policies.
• Product Selection, Sizing and Design: Perform product selection, sizing and design, prepare conceptual P&ID and (2D & 3D), develop applications that meet customer requirements.
• Sales Records Analysis: Analyze sales records using Power BI tools to identify MRO product opportunities, drive business growth and support the sales team.
• Supply Site Coordination: Work closely with Supply sites and Sales throughout the bidding and purchasing phases of all projects to best support our customer's requirements and expectations.
• Sub-Vendor Selection: Assist in selecting sub-vendors as well as achieving a detailed and defined sub-vendor supply scope as required by the respective project.
• TIS, IMI, SB Preparation: Prepare the TIS (technical information sheet), IMI (installation and maintenance instruction), SB (sales brochure) for sales and customer training needs.
• New Product Release Documentation: Prepare the SBD new product release documentation and support sales team to support the new release item.

• Bachelor's degree in engineering or equivalent.
• Excellent communication skills (verbal and written) with the ability to communicate and reason with people from diverse backgrounds.
• Experience in solution design using 2D/3D modeling software.
• Computer ability in AutoCAD or SolidWorks program.
• Well-organized and good time management skills.
• Ability to multi-task and manage workload under time pressure and changing priorities.
• A working knowledge of Spirax products, applications, systems and processes.
• Experience/knowledge of steam system design standards (PESR, EN 13480 etc.).
• Proven track record of working in a similar business/industry.
• Experience in a customer-facing role.
• Demonstrable ability to work under pressure, with multiple deadlines/demands.

We are seeking a highly skilled Technical Solutions Specialist to join our team. This individual will be responsible for creating and optimizing inspection programs, providing customer training and equipment demonstrations, and possessing experience in servicing, installation, and site commissioning related to machine vision or SMT/PCBA.

• Create and optimize inspection programs
• Provide customer training and equipment demonstrations
• Experience in servicing, installation, and site commissioning related to machine vision or SMT/PCBA

• Good communication skills
• Knowledge of Windows operating systems
• Ability to work independently
• Willingness to travel as needed

• A dynamic and supportive work environment
• Opportunities for professional growth and development

As a valued member of our team, you will be responsible for resolving technical issues on large volume equipment at client locations. You will utilize diagnostic tools and product manuals to ensure efficient solutions.

• Troubleshoot maintenance and repair issues using diagnostic tools and product manuals.
• Ensure exceptional client satisfaction by meeting their needs in a timely and courteous manner.
• Manage inventory for tools, parts, and supplies and participate in physical inventory and stock checks.
• Meet established performance metrics and comply with procedures outlined in the Technical Manual.
• Complete regular training on new equipment as assigned.

You will also be responsible for:

• Staying current with technical knowledge and expanding expertise in new technology and equipment.
• Accurately maintaining documentation and service procedures in a timely basis.
• Attending company and departmental meetings.

This role requires strong problem-solving skills, attention to detail, and excellent communication abilities.

A skilled and experienced Senior Technical Architect is required to serve as a strategic advisor and Salesforce product and platform expert. You will lead the development of scalable and standard methodology solutions to meet and exceed customer needs.

• Guide the evaluation of business and technical requirements.
• Build relationships with key collaborators and team members.
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
• Review and guide project vision and direction, implementation approach and key artefacts.
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
• Where required, hands-on application configuration to meet customer needs.
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.

• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
• Work independently and as part of a distributed team and a willingness to take ownership of problems.
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
• Available to travel regionally depending on customer needs.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
• Ability to build and maintain key relationships with C-level / mid level and key decision makers.
• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.

• Partner with sales and product teams to address client requirements and deliver tailored solutions.
• Develop technical proposals and conduct Proof-of-Concept (POC) sessions to demonstrate solution capabilities.
• Present solutions and lead technical workshops for clients and stakeholders.
• Provide technical expertise throughout both pre-sales and post-sales phases.
• Stay up to date with emerging technologies and recommend innovations to enhance service offerings.

• Practical experience with Palo Alto security solutions.
• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Solid knowledge of security architecture, OSI and TCP/IP models, network protocols, and cybersecurity concepts.
• Proficient in implementing and supporting security tools, including firewalls and Intrusion Prevention Systems (IPS).
• Minimum of 2 years' hands-on technical experience in the IT security sector.

We are seeking an experienced Software Solutions Professional to provide technical expertise in software application support services and consulting.