1,341 Technical Services jobs in Singapore

Why choose Logicalis?

As Architects of Change, Logicalis focuses on designing, supporting and executing clients' digital transformation by uniting their vision with our technology expertise and industry insights. The company, through its understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

• Lead and oversee all post-sales technical service delivery across the PMO and Professional Services teams, ensuring consistent and high-quality execution of projects and services.
• Oversee end-to-end service delivery, ensuring projects are delivered on time, on budget, and to scope.
• Build trusted relationships with customer executives (CIOs, CISOs, CTOs) and act as an escalation point.
• Drive operational excellence — from utilization and margin to customer satisfaction and adoption.
• Shape and scale professional service offerings, balancing quality, agility, and cost efficiency.
• Foster a culture of continuous learning, innovation, and collaboration.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and process personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found. Logicalis is committed to protecting your privacy. Click below to view the data protection notice.

• Seniority level: Director
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referral notes: Referrals increase your chances of interviewing at Logicalis Asia Pacific. Get notified about new Technical Director jobs in Singapore.

Overview

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

• Lead and oversee all post-sales technical service delivery across the PMO and Professional Services teams, ensuring consistent and high-quality execution of projects and services.
• Oversee end-to-end service delivery, ensuring projects are delivered on time, on budget, and to scope.
• Build trusted relationships with customer executives (CIOs, CISOs, CTOs) and act as an escalation point.
• Drive operational excellence — from utilization and margin to customer satisfaction and adoption.
• Shape and scale professional service offerings, balancing quality, agility, and cost efficiency.
• Foster a culture of continuous learning, innovation, and collaboration.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and process personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found below.

Logicalis is committed to protecting your privacy.

Data protection notice (PDF):

• Seniority level: Director
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The purpose of this role is to be responsible for managing IL Technical Services processes on site such as vessel maintenance, repair, mob/de-mob, hot work, etc. This requires going onboard to speak with vessel Superintendent, Master, crew to understand their requirements and provide a solution.

The Technical Services Manager is to use IL Approved Vendor List to network with vendors, 3rd party suppliers, manpower (such as welders, surveyors) for contracting and/or hiring as services required for operation / technical services.

This role requires a keen understanding of technical services, procurement, equipment rental requirements for offshore vessel / companies. The Technical Services Manager must have the ability to create attractive & compelling technical proposals that meet the needs of potential customers.

Technical Services:

• Supervising and overseeing the completion and all phases of technical / engineering projects.
• Conduct thorough analysis of technical / engineering documentation required for technical services and ensuring comprehensive responses.
• Undertake research on and evaluate existing and new suppliers, service providers, local and foreign contracting professionals as well as in-house team.
• Ensure that a professional and consistent approach is taken in relation to all approved vendors, 3rd party providers, hired specialists, etc. relationships.
• Ensure that Technical Services process in accordance with company policies, procedure, and standards.
• RHSEQ control of all operations. Scheduling and performing quality control checks.
• Preparing and presenting daily progress & engineering reports and all other required documentation.
• Ensure that all required safety precautions and permits are in place during operation for all involved parties.
• Conducting staff meetings and training sessions.
• Ensuring that the projects are completed on time and within budget.

Personnel & 3rdParty Service Providers Negotiation:

• Manage risks by working closely with legal and contract management personnel within the company to negotiate favourable terms and conditions in personnel, freelancers, 3rd party service providers contracts.
• Take part of awareness and competency process of third-party service provider / vender & manpower.
• Negotiate & improve prices, and terms of business with suppliers, local specialists, and review opportunities to make cooperation the best practice tools and methods.
• Take part in interviewing and recruiting process.
• Assess & evaluate 3rd party service providers and suppliers and undertake performance review, audit together with shareholders and HSEQ specialist in accordance with BLIL.
• Analyzing and resolving any disputes amongst the team members.

Proposal Development:

• Analyzing and calculating the material and labor costs for various projects with the Senior Technical Services Manager.
• Generate compelling proposals approved by Management which include a technical & commercial offer, that clearly articulates the company's value proposition and address customer’s needs.
• Ensure all proposals are competitive, compliant with customer’s requirements and industry standards.
• Collaborate with subject matter experts when required to incorporate technical details into proposals.

Customers Relationship Management:

• During operation and when required, build, and maintain strong relationships with existing and potential customers.
• Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
• Engage with customers to understand their needs and preferences, tailoring proposals accordingly.
• Participate in customers presentations and negotiations as needed.

Market Analysis:

• Conduct regular market analyses to identify new opportunities and potential risks.
• Monitor market trends, competitor strategies and market suppliers, service providers & specialists.
• Explore alternate sources for goods and materials.

Performance Metrics:

• Establish and track key performance indicators of technical services.
• Provide regular reports and analysis to senior management on the performance.
• Provide suggestions to management on various areas in the business, not limited to technical services, renting equipment, investing in assets such as genset, fenders, forklift, warehouse & yard.

• Degree level in a marine or relevant engineering field
• Served as a Technical Services Manager, Chief Engineer or a 2nd Engineer in the Marine or Oilfield Industries or have Shipyard experience as an Engineer attending to New builds, conversion, installation, etc. Complete knowledge of various engineering principles and techniques.
• Be able to communicate and contract with local professionals and specialists, 3rd Party providers, vendors, suppliers & freelancers.
• Good time management and organizational skills.
• Be able to plan and organize tasks & personal.
• Be able to focus on details for a long period of time.
• Assigning long & short-term project goals.
• Strong on Microsoft Office.
• Able to read AutoCad drawings
• A sound understanding of marine engineering principles & techniques.
• Have a supportive personality along with a positive attitude.
• Ability to handle stressful situations.
• Be able to work independently.
• Be proactive and willing to learn.

The purpose of this role is to be responsible for managing IL Technical Services processes on site such as vessel maintenance, repair, mob/de-mob, hot work, etc. This requires going onboard to speak with vessel Superintendent, Master, crew to understand their requirements and provide a solution.

The Technical Services Manager is to use IL Approved Vendor List to network with vendors, 3rd party suppliers, manpower (such as welders, surveyors) for contracting and/or hiring as services required for operation / technical services.

This role requires a keen understanding of technical services, procurement, equipment rental requirements for offshore vessel / companies. The Technical Services Manager must have the ability to create attractive & compelling technical proposals that meet the needs of potential customers.

Job Description

1.    Technical Services:

• Supervising and overseeing the completion and all phases of technical / engineering projects.
• Conduct thorough analysis of technical / engineering documentation required for technical services and ensuring comprehensive responses.
• Undertake research on and evaluate existing and new suppliers, service providers, local and foreign contracting professionals as well as in-house team.
• Ensure that a professional and consistent approach is taken in relation to all approved vendors, 3rd party providers, hired specialists, etc. relationships.
• Ensure that Technical Services process in accordance with company policies, procedure, and standards.
• RHSEQ control of all operations. Scheduling and performing quality control checks.
• Preparing and presenting daily progress & engineering reports and all other required documentation.
• Ensure that all required safety precautions and permits are in place during operation for all involved parties.
• Conducting staff meetings and training sessions.
• Ensuring that the projects are completed on time and within budget.

2.    Personnel & 3rd Party Service Providers Negotiation:

• Manage risks by working closely with legal and contract management personnel within the company to negotiate favourable terms and conditions in personnel, freelancers, 3rd party service providers contracts.
• Take part of awareness and competency process of third-party service provider / vender & manpower.
• Negotiate & improve prices, and terms of business with suppliers, local specialists, and review opportunities to make cooperation the best practice tools and methods.
• Take part in interviewing and recruiting process.
• Assess & evaluate 3rd party service providers and suppliers and undertake performance review, audit together with shareholders and HSEQ specialist in accordance with BLIL.
• Analyzing and resolving any disputes amongst the team members.

3.    Proposal Development:

• Analyzing and calculating the material and labor costs for various projects with the Senior Technical Services Manager.
• Generate compelling proposals approved by Management which include a technical & commercial offer, that clearly articulates the company's value proposition and address customer's needs.
• Ensure all proposals are competitive, compliant with customer's requirements and industry standards.
• Collaborate with subject matter experts when required to incorporate technical details into proposals.

4.    Customers Relationship Management:

• During operation and when required, build, and maintain strong relationships with existing and potential customers.
• Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
• Engage with customers to understand their needs and preferences, tailoring proposals accordingly.
• Participate in customers presentations and negotiations as needed.

5.    Market Analysis:

• Conduct regular market analyses to identify new opportunities and potential risks.
• Monitor market trends, competitor strategies and market suppliers, service providers & specialists.
• Explore alternate sources for goods and materials.

6.    Performance Metrics:

• Establish and track key performance indicators of technical services.
• Provide regular reports and analysis to senior management on the performance.
• Provide suggestions to management on various areas in the business, not limited to technical services, renting equipment, investing in assets such as genset, fenders, forklift, warehouse & yard.

Requirements

• Degree level in a marine or relevant engineering field
• Served as a Technical Services Manager, Chief Engineer or a 2nd Engineer in the Marine or Oilfield Industries or have Shipyard experience as an Engineer attending to New builds, conversion, installation, etc
• Complete knowledge of various engineering principles and techniques.
• Be able to communicate and contract with local professionals and specialists, 3rd Party providers, vendors, suppliers & freelancers.
• Good time management and organizational skills.
• Be able to plan and organize tasks & personal.
• Be able to focus on details for a long period of time.
• Assigning long & short-term project goals.
• Strong on Microsoft Office.
• Able to read AutoCad drawings.
• A sound understanding of marine engineering principles & techniques.
• Have a supportive personality along with a positive attitude.
• Ability to handle stressful situations.
• Be able to work independently.
• Be proactive and willing to learn.

Job Description

You're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Manager, Technical Services

Company: B. Braun Singapore P. L.

Job Posting Location: Singapore, Central Singapore, Singapore

Functional Area: Other Areas

Working Model: Onsite

Requisition ID: 7514

Are you ready to transform your engineering expertise into strategic leadership ? If so, this opportunity could be for you Join us at B. Braun Singapore, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare

As a Technical Service Manager at B. Braun you will take charge of technical service operations, drive compliance and innovation, and lead a team that shapes the future of medical device service. Drive SG's technical service strategy, ensuring consistent, compliant, and customer-focused service delivery that supports business goals.

Your key responsibilities:

• Define and execute the country's technical service strategy aligned with business objectives and performance standards.
• Oversee and standardize service operations across the country to ensure consistent, high-quality delivery.
• Develop and control the service budget, optimizing resource allocation to meet operational demands.
• Handle critical escalations and collaborate with cross-functional teams to support business growth.
• Maintain adherence to medical device regulations and internal quality standards through audits and certifications.
  Implement digital and process improvements while mentoring and upskilling service leaders and engineers.

What you will bring to the team:

• Degree in Engineering, Biomedical, or related field.
• Experience in technical services (operation, calibration, and maintenance procedures) specifically in medical devices.
• Strong leadership and people management skills, experienced managing a team.
  Knowledge of medical device regulations and quality standards.

What sets B. Braun apart?

Established in Singapore since 1987, B. Braun Singapore Pte Ltd is a fully owned subsidiary of one of the world's leading medical technology companies, with its headquarters in Germany. Today, innovation continues to be the engine for our success. We foster a culture in which we rely on each other, take ownership and value differences. With these strengths and the power of technology, we continue to drive advancements in the healthcare sector in Singapore setting standards based on deep understanding and know-how.

What can we offer you?

• Employee Incentive Scheme
• Group Insurance Program
• Medical, dental and optical benefits and health screening
• Education Assistance Program
• Teambuilding activities and family days
• Year-end celebration and birthday celebrations
• R ecognition awards
• Ergonomic office furniture to support your health and comfort throughout the workday.
• Admin Appreciation Week
  Employee Referral Program

What's next?

Upon receiving your application, our dedicated Talent Acquisition team will meticulously review your application. If you stand out, you'll be invited to engage in dynamic interviews, ranging from phone calls to video chats and in-person meetings. Throughout this process, we will keep you informed and inspired with regular updates and feedback. Finally, if you shine through and decide to join us, we will lead you into our seamless onboarding experience. Join us and be part of something extraordinary

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

Check us out on Social Media

B. Braun Group LinkedIn

B. Braun Group YouTube

To find out more about B. Braun Singapore just click here

The purpose of this role is to be responsible for managing IL Technical Services processes on site such as vessel maintenance, repair, mob/de-mob, hot work, etc. This requires going onboard to speak with vessel Superintendent, Master, crew to understand their requirements and provide a solution.

The Technical Services Manager is to use IL Approved Vendor List to network with vendors, 3rd party suppliers, manpower (such as welders, surveyors) for contracting and/or hiring as services required for operation / technical services.

This role requires a keen understanding of technical services, procurement, equipment rental requirements for offshore vessel / companies. The Technical Services Manager must have the ability to create attractive & compelling technical proposals that meet the needs of potential customers.

Responsibilities

1. Technical Services:

2. Supervising and overseeing the completion and all phases of technical / engineering projects.

3. Conduct thorough analysis of technical / engineering documentation required for technical services and ensuring comprehensive responses.
4. Undertake research on and evaluate existing and new suppliers, service providers, local and foreign contracting professionals as well as in-house team.
5. Ensure that a professional and consistent approach is taken in relation to all approved vendors, 3rd party providers, hired specialists, etc. relationships.
6. Ensure that Technical Services process in accordance with company policies, procedure, and standards.
7. RHSEQ control of all operations. Scheduling and performing quality control checks.
8. Preparing and presenting daily progress & engineering reports and all other required documentation.
9. Ensure that all required safety precautions and permits are in place during operation for all involved parties.
10. Conducting staff meetings and training sessions.

11. Ensuring that the projects are completed on time and within budget.

12. Personnel & 3rdParty Service Providers Negotiation:

13. Manage risks by working closely with legal and contract management personnel within the company to negotiate favourable terms and conditions in personnel, freelancers, 3rd party service providers contracts.

14. Take part of awareness and competency process of third-party service provider / vender & manpower.
15. Negotiate & improve prices, and terms of business with suppliers, local specialists, and review opportunities to make cooperation the best practice tools and methods.
16. Take part in interviewing and recruiting process.
17. Assess & evaluate 3rd party service providers and suppliers and undertake performance review, audit together with shareholders and HSEQ specialist in accordance with BLIL.

18. Analyzing and resolving any disputes amongst the team members.

19. Proposal Development:

20. Analyzing and calculating the material and labor costs for various projects with the Senior Technical Services Manager.

21. Generate compelling proposals approved by Management which include a technical & commercial offer, that clearly articulates the company's value proposition and address customer's needs.
22. Ensure all proposals are competitive, compliant with customer's requirements and industry standards.

23. Collaborate with subject matter experts when required to incorporate technical details into proposals.

24. Customers Relationship Management:

25. During operation and when required, build, and maintain strong relationships with existing and potential customers.

26. Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
27. Engage with customers to understand their needs and preferences, tailoring proposals accordingly.

28. Participate in customers presentations and negotiations as needed.

29. Market Analysis:

30. Conduct regular market analyses to identify new opportunities and potential risks.

31. Monitor market trends, competitor strategies and market suppliers, service providers & specialists.

32. Explore alternate sources for goods and materials.

33. Performance Metrics:

34. Establish and track key performance indicators of technical services.

35. Provide regular reports and analysis to senior management on the performance.
    Provide suggestions to management on various areas in the business, not limited to technical services, renting equipment, investing in assets such as genset, fenders, forklift, warehouse & yard.

Requirements

• Degree level in a marine or relevant engineering field
• Served as a Technical Services Manager, Chief Engineer or a 2nd Engineer in the Marine or Oilfield Industries or have Shipyard experience as an Engineer attending to New builds, conversion, installation, etc· Complete knowledge of various engineering principles and techniques.
• Be able to communicate and contract with local professionals and specialists, 3rd Party providers, vendors, suppliers & freelancers.
• Good time management and organizational skills.
• Be able to plan and organize tasks & personal.
• Be able to focus on details for a long period of time.
• Assigning long & short-term project goals.
• Strong on Microsoft Office.
• Able to read AutoCad drawings
• A sound understanding of marine engineering principles & techniques.
• Have a supportive personality along with a positive attitude.
• Ability to handle stressful situations.
• Be able to work independently.
• Be proactive and willing to learn.

Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

• Engineer smarter systems: Lead mini-projects to boost vehicle performance and workshop efficiency.
• Optimize everything: Spearhead discussion project with various vendor to upkeep fleet availability. Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
• Team up with pros: Work alongside technicians, contractors, and vendors to solve real problems.
• Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
• Track and report: Monitor fleet performance and share insights that drive change.
• Manage assets: From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

• Candidates with a Diploma/ Degree in Mechanical Engineering or Mechatronics and 3 years of relevant fleet maintenance working experience.
• Curious minds who love tech, data, and solving problems.
• Confident with Microsoft Office (especially Excel).
• Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).

Company Description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As Technical Services Director, you are the leader for a technical team of Professional Services and Customer Success Engineers that provides expertise and guidance in customers' network security and zero trust post-sales journey. You will work closely with the GCS Area Leaders, Support and Technical Solutions Team to build strong relationships with your customers, ensure their success and establish Palo Alto Networks as a customer's cybersecurity partner of choice. We seek a leader to develop our Technical Services teams, providing training and technical support as a solution expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base.

This leader will manage and integrate technical consulting functions to deliver reliable deployment, scalable adoption, and measurable value to our enterprise customers across the JAPAC region. In a time defined by volatility, uncertainty, complexity, and ambiguity (VUCA), this role will ensure operational excellence, customer satisfaction, and strategic alignment across teams. As a Senior Leader, you'll also champion innovation and support process reengineering within the Technical Services team, relentlessly seeking out and implementing new technologies and optimized workflows to enhance efficiency. You'll also lead the design and integration of efficiency tools, empowering the team and streamlining operations to deliver superior technical services.

Your Impact

• Lead and oversee all post-sales technical service delivery in JAPAC ensuring consistent and high-quality execution for Palo Alto Networks' NetSec Products.
• Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes
• Support Area Leaders to engage with  executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews, and resolution of escalated issues
• Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/ coaching, and performance management in line with the defined capability requirements for the team

• Drive and achieve the following business and operational objectives:

• Maintain consistently high utilization of PS consultants through optimal planning and backlog management

• Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility
• Reduce Time to Value (TTV) by accelerating deployment and adoption timelines
• Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings
• Achieve global target service margin ratios through delivery efficiency and cost control
• Build and sustain strong, strategic relationships with subcontractors and delivery partners
• Collaborate with the Business Value Services (BVS) team to co-design and evolve services that fit the specific needs of the Japan market
• Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement
• Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality and scale
• Drive standardized delivery practices, proactive risk mitigation, and data-driven decisions across Areas to improve service health
• Foster a culture of continuous learning, agility, and innovation to respond to the JAPAC regions fast-changing customer and business environment
• Represent JAPAC region at a global level, sharing customer insights, local challenges, and opportunities for regional impact
• Ensure smooth execution of global and theatre-level GCS programs in JAPAC, while tailoring implementation to local needs

Qualifications

Your Experience

• 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment
• 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines
• Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT
• Direct experience engaging with executive-level customers in Japan
• Background in cybersecurity or enterprise IT preferred
• Bachelor's degree in a STEM field or Master's degree or MBA preferred or equivalent military experience required
• Willingness to travel up to 20–30% within JAPAC and occasionally globally
• Deep expertise in the field of Network Security, ideally with exposure to Palo Alto Networks Products

Additional Information

The Team

Our technical services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our client is a market leader in maritime and logistics solutions with over 200 years of experience in Asia. With a network of 130+ offices across 18 countries, they provide top-tier port agency and offshore support services to renowned names in the maritime sector. Their solid reputation is built on integrity, consistency, and competence.

The Technical Services Manager oversees IL Technical Services on-site, including vessel maintenance, repairs, mobilization/demobilization, and hot work. The role involves boarding vessels to coordinate with the Superintendent, Master, and crew to understand needs and deliver solutions. They will manage vendors and manpower (e.g., welders, surveyors) using the IL Approved Vendor List to support operations. A solid understanding of technical services, procurement, and offshore equipment rental is essential, along with the ability to develop strong, client-focused technical proposals.

• Manage technical services: Supervise engineering projects, analyze documentation, and ensure adherence to company policies and safety standards.
• Coordinate personnel: Network with vendors, manage third-party suppliers, and oversee manpower resources for efficient service delivery.
• Develop proposals: Create compelling technical and commercial offers that meet customer needs and industry standards.
• Build customer relationships: Engage with clients to understand their requirements and provide tailored solutions.
• Conduct market analysis: Monitor industry trends, identify new opportunities, and explore alternative sourcing options.
• Track performance: Establish KPIs, provide regular reports, and suggest improvements to senior management.

• Marine or engineering background: Degree in a relevant field, with experience as a Technical Services Manager, Chief Engineer, or in shipyard operations.
• Technical expertise: Strong understanding of marine engineering principles and techniques, with the ability to read AutoCAD drawings.
• Organizational prowess: Excellent time management and planning abilities to handle multiple projects efficiently.
• Adaptability: Proactive attitude with a willingness to learn and work independently in challenging situations.
• IT proficiency: Strong command of Microsoft Office suite for reporting and documentation.

Our client offers an attractive remuneration package and other benefits, such as:

• Comprehensive health and dental insurance coverage
• Annual Wage Supplement (AWS)
• Generous annual leave entitlement of at least 14 days
• 5-day work week (8:30am to 6pm)

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds who are passionate about technical services in the maritime industry.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R