3,298 Technical Sales Support jobs in Singapore

We are looking for a highly skilled and motivated Technical Sales Support Engineer to join our team in the Offshore & Hydraulics Industry. The successful candidate will provide technical expertise and support to the sales team, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing pre-sales and post-sales technical support, assisting with product recommendations, and ensuring customer satisfaction through expert advice on product specifications, applications, and troubleshooting.

Key Responsibilities:

• Technical Sales Support: Provide technical assistance to the sales team by analyzing customer needs and recommending appropriate offshore and hydraulic products and solutions.
• Customer Consultation: Engage with potential and existing customers to understand their technical requirements, offering guidance on product specifications, applications, and system integration.
• Product Knowledge: Maintain in-depth knowledge of the company's hydraulic systems, offshore equipment, and technologies. Stay up-to-date with new developments and product offerings in the offshore and hydraulics sector.
• Proposal Preparation: Assist in preparing technical proposals, including product specifications, quotes, and project timelines, ensuring alignment with customer requirements.
• Sales Presentations: Participate in customer meetings, product presentations, and technical discussions to explain product features, advantages, and benefits.
• Troubleshooting & Problem-Solving: Provide troubleshooting support during both pre-sales and post-sales phases, addressing technical issues, and ensuring that products function as expected in offshore environments.
• Collaboration with Engineering Teams: Collaborate with engineering and product development teams to create customized solutions for clients, ensuring all specifications and performance requirements are met.
• Customer Training: Offer technical training sessions to clients and internal sales teams to improve product knowledge and usage.
• Technical Documentation: Prepare and maintain accurate technical documentation, including user manuals, installation guides, and product datasheets.
• Market Analysis: Support the sales team with market research and competitor analysis, helping to identify emerging trends and opportunities within the offshore and hydraulics industry.
• After-Sales Support: Provide ongoing technical support to clients post-sale, assisting with installations, troubleshooting, and upgrades.

Skills & Qualifications:

• Education: Bachelor's degree in Mechanical Engineering, Marine Engineering, Hydraulics Engineering, or a related technical field.
• Experience: Minimum of 2 years of experience in technical sales support or engineering roles in the offshore, hydraulics, or related industries.
• Hydraulics Knowledge: Strong understanding of hydraulic systems, offshore equipment, and machinery used in the offshore industry.
• Technical Expertise: Experience in product selection, application design, and technical problem-solving in a sales context.
• Communication: Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
• Customer-Focused: Ability to build strong relationships with customers by providing tailored technical solutions and delivering excellent customer service.
• Sales Support: Ability to support the sales team with technical knowledge, sales presentations, and proposal preparation.
• Software Skills: Familiarity with CRM software, CAD systems, and other engineering tools for technical documentation and product design.
• Certifications: Relevant certifications in hydraulics systems or offshore engineering (e.g., certifications from ISO, API, or other industry bodies) would be advantageous.
• Travel Requirements: Ability to travel to customer sites, offshore locations, and industry events as required.

Job Descriptions: The Sales Support Engineer is responsible for assisting the sales team by managing initial customer inquiries, assessing technical requirements, and coordinating necessary arrangements to advance sales opportunities. Acting as the first point of contact for potential customers, this role ensures timely and accurate responses to technical inquiries. After a sale is confirmed, the Sales Support Engineer is also involved in coordinating job arrangements, including technical specifications, resource allocation, and scheduling, to ensure seamless execution and customer satisfaction.

• Prepare and present technical information to support the sales team's efforts.
• Assist in the creation of proposals, quotations, and technical documents.
• Address technical questions and clarify in-house capabilities for potential customers.
• Collaborate with internal teams to ensure accurate and timely information is available for proposals / quotations
• Coordinate site visits or technical meetings as required.
• Manage technical aspects of job arrangements once a sale is confirmed.
• Ensure proper resource allocation, scheduling, and communication of technical requirements to relevant teams.
• Act as a liaison between the customer and internal teams to resolve technical, logistic issues promptly.
• Follow up with customers post-sale to ensure satisfaction and address any technical concerns.
• Identify opportunities for additional sales or service enhancements.

Requirements:

• Technical Institute or Diploma in engineering (Mechanical, Electronics, or related field)
• Additional qualifications in Sales or Business Administration are a plus.
• Key knowledge in rotating equipment
• Familiarity with petrochemical, marine, oil and gas industry practice
• Knowledge of technical drawing software like AutoCAD
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and manage multiple projects simultaneously
• 3–5 years of experience in a Sales Support, Technical Support, or Pre-Sales Engineer role.
• Proven track record in managing technical inquiries and supporting sales teams effectively.
• Demonstrated ability to interact with customers directly and manage technical discussions.
• Experience in conducting product demonstrations and presentations to customers.
• Proven ability to troubleshoot and resolve technical issues efficiently.
• Experience in identifying process improvements to enhance sales and technical support workflows

What We Offer

• Exposure to high-impact projects in healthcare and life sciences.
• Opportunity to grow technical and sales expertise in a niche field.
• Supportive team environment with career growth opportunities.

Overview:

Join our sales team as a Technical Sales Support Engineer, driving innovative ductwork and control-device solutions in the healthcare, life sciences, and pharmaceutical sectors. You'll combine technical expertise with customer engagement to deliver impactful solutions and support business growth.

Key Responsibilities:

• Provide technical support and advice on ductwork, HVAC systems, and control-device solutions.
• Assess customer requirements and recommend optimal system configurations.
• Deliver presentations and demonstrations to influence and educate stakeholders.
• Support sales strategy, business development, and client relationship management.
• Collaborate with engineering, project, and operations teams to ensure smooth project execution.
• Stay updated on industry trends and provide feedback for product development.

Qualifications:

• Degree in Mechanical Engineering or related field.
• 1–2 years' experience in technical sales, ideally in HVAC, ductwork, or related solutions.
• Knowledge of airflow dynamics, HVAC system design, and integration with BMS.
• Strong communication, presentation, and problem-solving skills.
• Proficiency in CRM and MS Office; willing to travel as needed.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R Ketty Lim

Job Descriptions:
The Sales Support Engineer is responsible for assisting the sales team by managing initial customer inquiries, assessing technical requirements, and coordinating necessary arrangements to advance sales opportunities. Acting as the first point of contact for potential customers, this role ensures timely and accurate responses to technical inquiries. After a sale is confirmed, the Sales Support Engineer is also involved in coordinating job arrangements, including technical specifications, resource allocation, and scheduling, to ensure seamless execution and customer satisfaction.
Responsibilities:
Prepare and present technical information to support the sales team’s efforts.
Assist in the creation of proposals, quotations, and technical documents.
Address technical questions and clarify in-house capabilities for potential customers.
Collaborate with internal teams to ensure accurate and timely information is available for proposals / quotations.
Coordinate site visits or technical meetings as required.
Manage technical aspects of job arrangements once a sale is confirmed.
Ensure proper resource allocation, scheduling, and communication of technical requirements to relevant teams.
Act as a liaison between the customer and internal teams to resolve technical, logistic issues promptly.
Follow up with customers post-sale to ensure satisfaction and address any technical concerns.
Identify opportunities for additional sales or service enhancements.
Requirements:
Technical Institute or Diploma in engineering (Mechanical, Electronics, or related field).
Additional qualifications in Sales or Business Administration are a plus.
Key knowledge in rotating equipment.
Familiarity with petrochemical, marine, oil and gas industry practice.
Knowledge of technical drawing software like AutoCAD.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and manage multiple projects simultaneously.
3–5 years of experience in a Sales Support, Technical Support, or Pre-Sales Engineer role.
Proven track record in managing technical inquiries and supporting sales teams effectively.
Demonstrated ability to interact with customers directly and manage technical discussions.
Experience in conducting product demonstrations and presentations to customers.
Proven ability to troubleshoot and resolve technical issues efficiently.
Experience in identifying process improvements to enhance sales and technical support workflows.
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Job Descriptions: The Sales Support Engineer is responsible for assisting the sales team by managing initial customer inquiries, assessing technical requirements, and coordinating necessary arrangements to advance sales opportunities. Acting as the first point of contact for potential customers, this role ensures timely and accurate responses to technical inquiries. After a sale is confirmed, the Sales Support Engineer is also involved in coordinating job arrangements, including technical specifications, resource allocation, and scheduling, to ensure seamless execution and customer satisfaction.

· Prepare and present technical information to support the sales team’s efforts.

· Assist in the creation of proposals, quotations, and technical documents.

· Address technical questions and clarify in-house capabilities for potential customers.

· Collaborate with internal teams to ensure accurate and timely information is available for proposals / quotations

· Coordinate site visits or technical meetings as required.

· Manage technical aspects of job arrangements once a sale is confirmed.

· Ensure proper resource allocation, scheduling, and communication of technical requirements to relevant teams.

· Act as a liaison between the customer and internal teams to resolve technical, logistic issues promptly.

· Follow up with customers post-sale to ensure satisfaction and address any technical concerns.

· Identify opportunities for additional sales or service enhancements.

Requirements:

· Technical Institute or Diploma in engineering (Mechanical, Electronics, or related field)

· Additional qualifications in Sales or Business Administration are a plus.

· Key knowledge in rotating equipment

· Familiarity with petrochemical, marine, oil and gas industry practice

· Knowledge of technical drawing software like AutoCAD

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

· Ability to work independently and manage multiple projects simultaneously

· 3–5 years of experience in a Sales Support, Technical Support, or Pre-Sales Engineer role.

· Proven track record in managing technical inquiries and supporting sales teams effectively.

· Demonstrated ability to interact with customers directly and manage technical discussions.

· Experience in conducting product demonstrations and presentations to customers.

· Proven ability to troubleshoot and resolve technical issues efficiently.

· Experience in identifying process improvements to enhance sales and technical support workflows

Qualifications

• Degree in Civil/Mech/Architectural

Experiences

• More than 5 years of Experience
• Should have worked in Rolling Shutters / Industrial Doors / Metal Doors / Architectural metal works Company
• Should be able to manage the projects

Requirements

• Should have more than 5 years of experience in selling building products (which involves supply & installation) directly to the main contractor in Singapore or in other countries.
• Experience in co-ordinating with architects, main contractors and factory.
• Experience in taking site measurement
• Should have good spoken and written English skills
• Should have their own car with Singapore driving License or willing to driver motor bike / scooter provided by the Company

Remunerations

• Salary + incentives

Responsibilities:

• Attend to customer enquiries related to project requirements, product sales, and technical issues, providing timely and accurate support.
• Prepare and submit sales proposals, process orders, and raise requisitions through company ERP System (Microsoft Dynamics 365 - Business Central)
• Coordinate and prepare tender submissions, including technical documentation and pricing, and provide comprehensive post-tender support across Sales and Service functions.
• Deliver both pre-sales and post-sales technical support to customers, ensuring clear communication and customer satisfaction.
• Source and procure spare parts required for projects and service-related tasks.
• Conduct quality control (QC) checks on project deliverables at the workshop and client sites to ensure compliance with specifications.
• Prepare detailed service proposals for a variety of services, including service contracts, ad-hoc services, fixed and portable equipment calibration, repair of portable instruments, and testing & commissioning (T&C) services.
• Perform site visits to conduct technical site surveys, ensuring accurate assessment of on-site conditions and client requirements if required
• Monitor and manage inventory levels of sales and service-related equipment and spares to ensure optimal stock availability

Requirements:

• Diploma in Electrical & Electronic Engineering, Mechanical Engineering, or equivalent (salary will vary based on qualifications and experience)
• At least 2 years of relevant work experience
• Possess strong communication and interpersonal skills
• Able to work independently with minimal supervision
• Meticulous, self-motivated, positive working attitude and multitasking
• Salary will vary according to knowledge and working experience

Join Us:

• Close-knit team with a warm and friendly working environment.
• A rewarding and exciting career with great progression and employment benefits.
• Flexible work hours (2-hour shift start/end flexibility).
• AWS and performance bonus provided

Pre-sales Technical Support (System Integrator)

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

· Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.

· Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

· Project management, testing, commissioning and troubleshooting

Quotation & Configuration Check

· Ensure all the system configuration and quotes are accurate for SEA region.

· Provide technical training for SEA sales team and technical team.

· Provide after sales technical support (project/CS) if any PM/engineer needs help.

· Provide T&C support for SEA projects.

On site client training

· Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.

· Prepare customer training materials and deliver professional customer training.

· Attend internal training, improve skills.

Requirements

· Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.

· Basic IT knowledge in security hardware, network and database.

· Familiar with security access control system, CCTV and alarm system products / systems is an advantage.

· Candidates with technical presales background will be an advantage.

· Good communication and coordination skills.

· Client service oriented and quick learner.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R (Woo Kum Yoke)

What We Offer
Exposure to high-impact projects in healthcare and life sciences.
Opportunity to grow technical and sales expertise in a niche field.
Supportive team environment with career growth opportunities.
Overview
Join our sales team as a Technical Sales Support Engineer, driving innovative ductwork and control-device solutions in the healthcare, life sciences, and pharmaceutical sectors. You’ll combine technical expertise with customer engagement to deliver impactful solutions and support business growth.
Key Responsibilities
Provide technical support and advice on ductwork, HVAC systems, and control-device solutions.
Assess customer requirements and recommend optimal system configurations.
Deliver presentations and demonstrations to influence and educate stakeholders.
Support sales strategy, business development, and client relationship management.
Collaborate with engineering, project, and operations teams to ensure smooth project execution.
Stay updated on industry trends and provide feedback for product development.
Qualifications
Degree in Mechanical Engineering or related field.
1–2 years’ experience in technical sales, ideally in HVAC, ductwork, or related solutions.
Knowledge of airflow dynamics, HVAC system design, and integration with BMS.
Strong communication, presentation, and problem-solving skills.
Proficiency in CRM and MS Office; willing to travel as needed.
Please include the following information in your resume.
Current & Expected Salary
Reason(s) for leaving
Notice Period / Availability to commence work
#J-18808-Ljbffr