649 Technical Implementation jobs in Singapore

Principal Technical Implementation Consultant (API integrations)

Singapore, Singapore OneTrust

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Principal Technical Implementation Consultant (API integrations)
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Principal Technical Implementation Consultant (API integrations)
role at
OneTrust
Principal Technical Implementation Consultant (API integrations)
Join to apply for the
Principal Technical Implementation Consultant (API integrations)
role at
OneTrust
Strength in Trust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
Strength in Trust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
The Principal Consultant – Technical Implementation plays a key role in bridging technical delivery and strategic advisory. After the sales process, you’ll be the primary contact guiding customers through solution design, implementation, API integrations, and adoption of OneTrust’s Universal Consent & Preference Management (UCPM) and Consent Management Platform (CMP) solutions. You’ll combine deep technical expertise with business acumen to deliver impactful, scalable outcomes for our customers.
Your Mission
As The Principal Consultant – Technical Implementation, You Will
Lead solution design and oversee technical implementation for complex customer projects.
Provide best practice guidance on SaaS solution deployments, including underlying software architectures and integration patterns.
Leverage core technologies, including web technologies (HTML, CSS, JavaScript), API integrations, to deliver tailored solutions.
Act as a trusted advisor to stakeholders, aligning technical delivery with business objectives.
Translate customer requirements into actionable specifications for internal teams.
Share knowledge, documentation, and reusable assets to support future delivery.
Advocate for customers internally, influencing product direction based on real-world feedback.
Collaborate closely with Sales, Customer Success, and Product to ensure customer outcomes are met.
You Are
A strong communicator who can simplify complex technical concepts for diverse audiences.
Strategic in approach, able to see the bigger business picture while diving into technical detail.
Comfortable managing multiple priorities in a dynamic environment.
Experienced in implementing SaaS solutions end-to-end.
Your Experience Includes
Degree in Computer Science, Engineering, Information Technology, or related discipline (or equivalent experience).
8+ years in technical consulting, solution engineering, or professional services, with experience designing and delivering enterprise technology solutions.
Hands-on experience with web technologies (HTML, CSS, JavaScript), and API integrations.
Proven ability to work directly with customers to gather requirements and deliver solutions.
Track record of collaborating cross-functionally to deliver business value.
Extra Awesome
Experience with Martech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot), tag management system (e.g. Google Tag Manager) and CRM systems or similar solutions.
Exposure to Java or FreeMarker templating, website cookies and mobile SDKs.
Prior experience as a Business Analyst or Solution Architect.
Where we Work
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
OneTrust Careers on YouTube
@LifeatOneTrust on Instagram
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview .
You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Software Development
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Security Implementation Engineer (Technical Implementation) Singapore

Singapore, Singapore PALO IT Group

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Security Implementation Engineer (Technical Implementation)
WHO WE ARE:
Build. Scale. Sustain.
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
We are robust and resilient (100% independent and 0 debt)
We are entrepreneurs and passionate experts : We invest in what we believe genuinely and work as a collective intelligence
We are positive, courageous, caring, doers and committed to excellence
YOUR ROLE:
The Security Implementation Engineer will work on implementing, analyse and assess the security strategy of technology platform and at enterprise level.
YOUR RESPONSIBILITIES:
Implement security controls in cloud infrastructure (AWS, Azure, GCP), including services like AWS Inspector, GuardDuty, Security Hub, VPC, Security groups, WAF, AWS Config, Trusted Advisor.
Manage the security aspects of DevOps/DevSecOps including Infrastructure as Code (IaC) deployment.
Conduct vulnerability scanning (containers and infrastructure), threat modeling, and penetration testing.
Implement application security practices including secure code repositories, SAST, DAST, SCA tools, OWASP Top 10, and SANS 25 guidelines.
Manage identity and access management (IAM), privileged access management (PAM), and encryption mechanisms.
Operate and manage incident response processes, change management, business continuity planning (BCP).
Manage endpoint and on-premises security solutions.
Remaining up to date with the latest security systems, tools, trends, and technology.
WHO YOU ARE:
5+ years of practical hands-on experience in security engineering, cloud security implementation, and DevSecOps.
Proven experience in designing and deploying technical security solutions and controls in startup or dynamic environments.
In-depth technical understanding of cloud services (compute, containers, storage, network, monitoring).
Expertise with cloud security solutions and operational management (AWS, Azure, GCP).
Proficiency in vulnerability management tools, container registry scanning, and infrastructure scanning technologies.
Skilled in threat modeling and penetration testing (application and infrastructure).
Deep understanding of data governance practices, data lifecycle management, and data loss prevention (DLP).
Familiarity with scaling and capacity management techniques (auto-scaling).
Certifications recommended: CCSK, CCSP, AWS Security Specialty
You are passionate about technology and continuous learning comes naturally to you.
You have excellent interpersonal, oral/written communication and cross-group collaboration skills.
You are an independent thinker with a strong work ethic but also willing and able to conform to established architectural constraints.
We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.
MORE ABOUT PALO IT:
We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:
Attain 50% of revenue from projects with a positive impact
Train 100% of our workforce on impact
Achieve B Corp certification among all our offices across the globe
Continuously measure & improve employee happiness
Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
What We Offer
Stimulating working environments
Unique career path
International mobility
Internal R&D projects
Knowledge sharing
Personalized training
For more on our team culture and benefits, check out ourcareers page .
PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult ourPrivacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.
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Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
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Implementation & Technical Coordinator -

Singapore, Singapore SUMMIT TALENT PTE. LIMITED

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Roles & Responsibilities

Overview of the Role:

We are looking for a hands-on professional to take charge of the technical execution and coordination of ongoing infrastructure projects. This individual will act as a key liaison among internal departments, suppliers, and on-site partners, ensuring every phase of the project progresses according to plan, adheres to design requirements, and achieves top-notch quality outcomes.

Primary Duties & Accountabilities:

  • Manage project activities from initiation to completion, ensuring timelines, specifications, and standards are fully met.
  • Draft and maintain comprehensive implementation plans and resource schedules after contract confirmation.
  • Supervise and engage with service partners and material providers to ensure compliance with engineering guidelines and quality benchmarks.
  • Evaluate technical submissions, design drawings, and material documents for completeness and conformity.
  • Track progress across all deliverables, identify variances, and issue progress summaries and reports to stakeholders.
  • Conduct on-site reviews to verify work quality, sequence, and coordination with other trades.
  • Proactively identify risks or potential delays and take corrective action to maintain smooth execution.
  • Develop and organize test documentation, inspection checklists, and acceptance procedures (factory and site level) while coordinating client participation.
  • Work closely with clients, consultants, and project stakeholders to facilitate integrated testing and commissioning activities.
  • Coordinate with drafting specialists to address inconsistencies in technical drawings and to prepare accurate as-built records.
  • Support the project administration function by assembling maintenance manuals, documentation sets, and handover packages.

Ideal Background & Competencies:

  • Diploma or Degree in a relevant technical discipline such as Engineering, Construction, or Project Coordination.
  • Minimum 1 year of relevant exposure in site coordination, project execution, or engineering management — experience in mission-critical or technical facility projects will be advantageous.
  • Familiar with project implementation workflows and strong organizational capability for technical documentation.
  • Knowledge of planning methodologies and scheduling tools.
  • Workplace safety certification (WSQ/WSH) will be an added benefit.
  • Self-driven, dependable, and detail-oriented individual with high ethical standards.
  • Able to operate effectively both in a team setting and independently in a fast-moving environment.
  • Strong communication, analytical, and stakeholder management skills.
  • Skilled in Microsoft Office suite (Word, Excel, PowerPoint).

Application

Please Apply or submit your resume to

Tell employers what skills you have

Technical Documentation
Management Skills
Factory
Microsoft Office
Construction
Lighting
Engineering Management
Workplace Safety
Current Affairs
Project Administration
Assembling
Project Coordination
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Tamil
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Implementation & Technical Coordinator

$6000 Monthly SUMMIT TALENT PTE. LIMITED

Posted 2 days ago

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Job Description

Overview of the Role:

We are looking for a hands-on professional to take charge of the technical execution and coordination of ongoing infrastructure projects. This individual will act as a key liaison among internal departments, suppliers, and on-site partners, ensuring every phase of the project progresses according to plan, adheres to design requirements, and achieves top-notch quality outcomes.


Primary Duties & Accountabilities:

  • Manage project activities from initiation to completion, ensuring timelines, specifications, and standards are fully met.
  • Draft and maintain comprehensive implementation plans and resource schedules after contract confirmation.
  • Supervise and engage with service partners and material providers to ensure compliance with engineering guidelines and quality benchmarks.
  • Evaluate technical submissions, design drawings, and material documents for completeness and conformity.
  • Track progress across all deliverables, identify variances, and issue progress summaries and reports to stakeholders.
  • Conduct on-site reviews to verify work quality, sequence, and coordination with other trades.
  • Proactively identify risks or potential delays and take corrective action to maintain smooth execution.
  • Develop and organize test documentation, inspection checklists, and acceptance procedures (factory and site level) while coordinating client participation.
  • Work closely with clients, consultants, and project stakeholders to facilitate integrated testing and commissioning activities.
  • Coordinate with drafting specialists to address inconsistencies in technical drawings and to prepare accurate as-built records.
  • Support the project administration function by assembling maintenance manuals, documentation sets, and handover packages.

Ideal Background & Competencies:

  • Diploma or Degree in a relevant technical discipline such as Engineering, Construction, or Project Coordination.
  • Minimum 1 year of relevant exposure in site coordination, project execution, or engineering management — experience in mission-critical or technical facility projects will be advantageous.
  • Familiar with project implementation workflows and strong organizational capability for technical documentation.
  • Knowledge of planning methodologies and scheduling tools.
  • Workplace safety certification (WSQ/WSH) will be an added benefit.
  • Self-driven, dependable, and detail-oriented individual with high ethical standards.
  • Able to operate effectively both in a team setting and independently in a fast-moving environment.
  • Strong communication, analytical, and stakeholder management skills.
  • Skilled in Microsoft Office suite (Word, Excel, PowerPoint).

Application
Please Apply or submit your resume to

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Technical Support

$40000 - $80000 Y Genpact Consulting (Singapore) Pte. Ltd.

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Position: Technical Support (Open to Fresh/Junior)

Location: Singapore (East)

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation,our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Technical Support (Open to Fresh/Junior)

As a Technical support, the role involves leading and supporting the end-to-end deployment of Solumina MES for a manufacturing client. Key responsibilities include understanding the current system landscape, collaborating with cross-functional teams to gather requirements and configure solutions, and ensuring smooth implementation through testing, training, and post-deployment support. The position requires maintaining data integrity during transitions, creating quality check processes, and troubleshooting issues while working closely with engineering, mechanics, and shift teams.

Responsibilities
  • Understand the current landscape of Solumina
  • Assist in the end-to-end implementation of Solumina MES across manufacturing environments.
  • Collaborate with cross-functional teams to gather requirements, configure solutions, and ensure successful deployment.
  • Support testing, training, and post-implementation activities.
  • Troubleshoot issues and provide ongoing support to users.
  • Document processes and contribute to continuous improvement initiatives.
  • Consult with engineering and mechanics to ensure proper sequencing.
  • Maintain data quality while transitioning.
  • Create Quality Checks process to ensure routers go through proper approval channel (Quality Engineers & Shop focal)
  • Post migration, perform checks to ensure data quality & sanity of router.
  • Work closely with the people in different shifts and support Solumina implementation
  • Participate in governance meetings and projects reviews to plan

Qualifications we seek in you

Minimum qualifications

  • Diploma or degree from an accredited college or university in field related.
  • Experience in solution implementation, preferably in MES or ERP systems.
  • Strong analytical, communication, and problem-solving skills.
Preferred qualifications
  • Familiarity with Solumina or similar MES platforms is a strong advantage.
  • Background in aerospace or manufacturing industries is highly preferred.
  • Ability to work independently and in a team-oriented environment.

Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

  • Make an impact – Drive change for global enterprises and solve business challenges that matter

  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Technical Support

$40000 - $60000 Y Ailytics Pte. Ltd.

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Job Description

Technical Support / Deployment Specialist

Here at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square meters

Our Deployment Specialists are responsible for the physical delivery and installation of hardware for our AI solutions. This role is based in Singapore and will require a valid Singapore driving license.

What You Will Be Doing

  • Deliver, install, and connect our hardware to customer camera systems.
  • Trouble and resolve any technical issues to ensure customer satisfaction.
  • Provide comprehensive support for our web dashboard and mobile applications; including user account creation, site creation, and troubleshooting.
  • Work collaboratively with internal teams for any customer escalations and to enhance the overall customer experience.
  • Provide constructive product feedback and on-the-ground suggestions to our technology team.
  • Contribute to the documentation of operational processes, blueprints, and best practices as the team evolves.

Our Ideal Requirements

  • A Class 3 driving license and at least 1 year of driving experience.
  • Good communication, interpersonal, and problem-solving skills
  • Prior experience with IP and Subnet.
  • Prior experience with BIOS, and Windows Setup.
  • Prior experience with IP Cameras and troubleshooting would be a great bonus.

Why Work At Ailytics?

  • This is an opportunity to create lasting impact and explore the intersection of AI and safety.
  • We're a startup that's still in its early stages. If you're looking for an environment where you can really make an impact, this is it.
  • We value strong standards, high transparency, and low egos. Let us know if this sounds like you.
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Technical Support

$42000 - $72000 Y Nobility Placement Services Pte. Ltd.

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Job Description

Job Requirements:

· Diploma/Degree in Information Technology or equivalent

· Must have minimum 1-3 years of working experience in PC operations and computer networking.

· Must have experience in IT Hardware and software installation

· Experience in handling ServiceDesk requests.

· Experience in Windows and Linux operating systems.

· Familiarity with ITIL practices.

· Excellent written and verbal communications skills

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Technical Support

$36000 - $42000 Y U3 InfoTech Pte Ltd

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Job Description

Role : Technical Support Network Operations Center (NOC)

Client : Non Banking Client

Location : 31, Science Park Road

Position : 12+ Month contract under U3 Infotech's payroll

Responsibilities:

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

  • Monitoring network performance and addressing any anomalies or issues promptly
  • Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

  • Operates and monitors all systems, applications, network and telecommunication line usage
  • Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
  • Perform and execute user service requests in accordance with QMS standard.
  • Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
  • Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
  • Day-to-day data center Physical Security Controller to maintain proper security within the data centre
  • Maintains and monitors usage of storage media, stationery, etc.
  • Generate inventory and statistical reports
  • Must be willing to work 24x7 12hr shifts
  • Any other duties as and when assigned.

Education Requirements

  • Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic

Working Experience Requirements

  • Basic knowledge in PC operations and computer networking.
  • Experience in computer operations environment
  • Fresh diploma graduates are welcome to apply.

Skills Required

  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Knowledge of Windows and Linux is preferred
  • Knowledge of ITIL foundation is preferred

Shift Allowance & Shift Transport Allowance

  • Shift Allowance for night shift, and transport allowance for night shift

Raghunath

Senior Recruitment Consultant

Talent Acquisition Team

Singapore | Australia | Malaysia | Thailand |

Vietnam | India | Philippines| Hong Kong

Singapore Mobile:

Email:

133 Cecil Street, Keck Seng Tower, #14-3,

Singapore

Job Types: Full-time, Contract

Contract length: 12 months

Pay: $3, $3,500.00 per month

Benefits:

  • Health insurance

Work Location: In person

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Technical Support

Singapore, Singapore $60000 - $80000 Y Keenfinity

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Job Description

Job Description:

  • Act as a subject matter expert in both technical support and product management within the Regional Sales Office (RSO) and National Sales Office (NSO).
  • Responsible for resolving technical issues and proactively identifying and mitigating potential risks.
  • Conduct comprehensive technical training sessions for internal staff and external customers to enhance product knowledge and competencies specific to the assigned product range.
  • Work closely with Product Management to define and provide feedback to support development of appropriate product range in the region.
  • Collaborate with NSO Product Managers to support the planning and reviewing of customer-specific solutions in tendering processes for large-scale projects.

Job Requirements:

  • Diploma / Degree in a technical or engineering-related discipline.
  • Proven experience in a technical role, including the ability to produce clear and professional technical documentation.
  • Experience in the Video Systems industry preferred.
  • Good understanding of the market landscape, including competitor products and industry trends.
  • Proficient in English, with good communication skills for engaging stakeholders at all levels, both internally and externally.
  • Customer-focused mindset with a service-oriented approach.
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Technical Support

Singapore, Singapore $40000 - $60000 Y Activa Media Pte Ltd

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Job Description

Job Responsibilities:

  • Front line support via telephone and emails
  • Ensure all issues are attended to efficiently
  • Manage customers requests and enquiries in a professional and timely manner
  • Liaise with vendor on all hosting matters
  • Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Performs miscellaneous job-related duties as assigned.
  • Purchase/Renew of domains
  • Able to perform administrative duties
  • Installation and maintenance of both computer hardware and software applications
  • Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
  • Maintaining our servers

Required Skills

What you will do in this role:

  • Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
  • Relevant experience in supporting IT related duties
  • Outstanding customer service skills and a dedication to the customer service experience.
  • Knowledge of FTP, DNS and cPanel preferred.
  • Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
  • Ability to multitask and meet specific goals set by supervisors and management.
  • Experience with documenting procedures.
  • Ability to troubleshoot basic web hosting and technical procedures as needed.
  • Proven analytical and problem solving skills.
  • NITEC/ Diploma in Computer Science, Information Technology or equivalent
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  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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