629 Technical Architect jobs in Singapore

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is seeking a driven Solution Architect. The Solution Architect will provide expertise to support customers to ensure customers adopt, renew and maximize their value from their ServiceNow investment. The Solution Architect will participate in the acquisition and retention of customers by leveraging the CRM applications and applying knowledge of ServiceNow across Industry applications. This is a hands-on Architect who is capable of going wide and deep on the solution with regards to people, process and technology.

What you will get to do:

• A deep sense of empathy for the customer and genuine passion in helping them succeed
• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Solid experience in requirements gathering, including experience in creating process mapping documentation
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Miro, Word and PowerPoint.)
• Partner with business stakeholders and executives to understand short-term and long-term business goals and priorities and analyze and recommend strategies based on business priorities
• Review customer's architecture, design processes and system integrations to the platform
• Lead the design and development of complex solutions and integrations aligned with business needs and industry best practices between ServiceNow and other enterprise platforms (i.e. Salesforce, etc), including CRM, ERP, Telephony, and other IT systems creating innovative solutions leveraging ServiceNow's CRM Solutions
• Drive the adoption of best practices in ServiceNow architecture and development, focusing on scalability, performance, and maintainability
• Provide technical leadership in the customization, configuration, and implementation of ServiceNow products in the Customer and Industry Workflow
• Guide cross-functional teams through the full lifecycle of ServiceNow projects, including design, development, testing, deployment, and post-implementation support.
• This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Share best practices and known solutions with other internal teams, community and customers to help promote faster time to value for customers
• Maintain skills/certifications on CSM (Customer Service Management) and/or FSM (Field Services Management) and/or Industry product offerings such as Telecommunications, Financial Services, HealthCare and Life Sciences for Customer Workflows

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years of experience in customer-facing implementation / delivery roles such as Solution Architect, Technical Consultant &/or former developer ideally in professional services or consulting capacity
• 10+ years in the CRM technology industry space
• Deep domain knowledge in Customer Relationship Management
• Industry domain expertise preferred in any of: Telecommunications, Banking/Financial Services, Healthcare, Retail, Manufacturing, Government, Field Services, etc.
• Ideally ServiceNow CSA and CRM (CIS-CSM) certified
• Ability to do ServiceNow deep architectural advisory work and configuration/coding
• Fanatical about customer success and tenacious at driving long-term customer value
• Highly data-driven with commitment to drive customer engagement towards business outcome and value realization
• Excellent verbal and written communication skills, including the ability to chair sessions and host webinars
• Must be able to travel up to 35% annually, when applicable

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

As a Software Solutions Developer, you will be responsible for delivering high-quality technical solutions that drive business value. Your key responsibilities will include collaborating with stakeholders to gather, analyze, design, develop, test, and implement solutions for various projects.

• Collaborate with cross-functional teams to understand project requirements and identify opportunities for process improvement.
• Design, develop, and implement efficient code packaging strategies and robust CI/CD pipelines to enable rapid and reliable software delivery across all environments.
• Develop automated tools and processes for code packaging, versioning, artifact management, and deployment to streamline the software development lifecycle.
• Assimilate, validate, and prioritize business requirements to ensure effective solution implementation.
• Analyze, design, define, develop, test, and deliver technical solutions to ensure the quality of implementation.

To succeed in this role, you will need:

• Proficiency in software development methodologies and agile practices.
• Experience with code packaging, CI/CD pipelines, and automation tools.
• Strong understanding of software development lifecycle and continuous improvement principles.
• Excellent communication and collaboration skills.
• Able to work in a fast-paced environment and prioritize tasks effectively.

This role offers:

• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Competitive salary and benefits package.

Job Title

We are seeking a highly skilled Technical Solution Architect to join our team. As a key member of the organization, you will be responsible for designing and developing custom solutions on Power Platform tools (Power Apps, Power Automate, Power BI) based on customers' business use cases.

Key Responsibilities:

• Design and develop complex data models in Microsoft Dataverse.
• Develop interfaces with other systems using available data connectors provided by Power Platform.
• Participate in pre-sales/business development activities, including meetings with customers.
• Provide technical feedback on feasibility studies of applying Power Platform solutions to company customers' business use cases.
• Conduct case study surveys, business model development, generate discussion papers, and create proposal materials.
• Assist team leads in requirements discovery and gathering activities, run meetings with external stakeholders, and drive workshops.
• Handle confidential data, comply with security policies, and maintain the system.

Requirements:

• Bachelor's degree in Information Technology or equivalent.
• Experience in meeting face-to-face communications with clients and users.
• Hands-on experience with Power Platform tools or equivalent, such as Power Apps, Power Automate, Power BI, or other RPA tools.
• Knowledge of low-code programming or scripting language, such as Power Fx, SQL.
• Good understanding of Microsoft Dataverse and Sharepoint List.
• Understanding of common business processes, such as accounting, purchasing, sales.

Benefits:

• Opportunity to work with cutting-edge technology.
• Collaborative and dynamic work environment.

We are looking for a Cross Technology Technical Architect to lead the design and architecture of integrated solutions across systems, cloud, networks, cybersecurity, and DevOps. You will own the end-to-end technical vision, collaborate with stakeholders, and ensure enterprise solutions are robust, scalable, and secure.

Job Description:

• Lead solution architecture from planning to implementation.
• Translate business requirements into integrated, multi-domain designs.
• Provide technical leadership and mentorship to project teams.
• Evaluate and recommend technologies and frameworks aligned with business goals.
  Ensure compliance with enterprise architecture standards and security policies.

Requirements:

• Minimum 10 years of experience in technical architecture or system integration roles.
• Proven expertise across cloud platforms (AWS, Azure, GCP), systems, networks, cybersecurity, and DevOps.
• Hands-on knowledge of CI/CD, IaC, containerization (Docker, Kubernetes), and automation tools
• Strong problem-solving, communication, and stakeholder management skills.

Relevant certifications (AWS/Azure Architect, CISSP, TOGAF, DevOps) are a plus.

Why NTT Data:

At NTT DATA Singapore, you'll be part of a global IT leader delivering innovative, multi-domain solutions across industries. We offer a collaborative and inclusive culture where your expertise shapes enterprise-scale projects and drives meaningful impact. You'll have access to continuous learning opportunities, cutting-edge technologies, and a range of competitive benefits, including flexible work arrangements, health and wellness programs, and career development support. Join us to advance your career while working on complex, high-profile solutions with a talented, diverse team.

• Convert complex business requirements into robust, scalable, and secure technical solutions.
• Drive architectural discussions, make design trade-offs, and create end-to-end solution frameworks.
• Provide technical leadership to development teams by mentoring, guiding, and reviewing deliverables.
• Actively participate in coding, prototyping, and reviewing applications built with ReactJS, HTML5, and CSS3.
• Establish coding standards, enforce architectural best practices, and optimize performance benchmarks.
• Work closely with QA, DevOps, and Product Managers to deliver high-quality solutions on schedule.
• Stay updated with the latest tools, frameworks, and emerging technologies, recommending adoption where beneficial.
• Ensure applications meet performance, scalability, and security requirements across both system and infrastructure layers.

• Frontend Engineering : Advanced skills in ReactJS, Redux, TypeScript, ES6+, JavaScript, HTML5, CSS3/SCSS, responsive UI/UX, and accessibility compliance.
• Architecture & Design : Proven experience with Microservices, APIs (REST & GraphQL), event-driven patterns, component-based design, and enterprise integration solutions.
• Cloud Services : Proficiency in AWS, Azure, or GCP for deployment, monitoring, scaling, and cost-effective architecture.
• CI/CD & DevOps : Strong knowledge of GitHub Actions, Jenkins, GitLab CI/CD, Docker, Kubernetes, Helm, and automation pipelines.
• Testing Frameworks : Skilled in Jest, Mocha, Jasmine, Cypress, and applying TDD/BDD methodologies.
• Security : Hands-on with OAuth 2.0, JWT, OWASP guidelines, secure coding techniques, and API/application security.
• Performance Tuning : Experienced in caching strategies, lazy loading, bundle optimization, and scaling approaches.
• Databases : Practical knowledge of SQL databases (MySQL, PostgreSQL) and NoSQL stores (MongoDB, DynamoDB).
• Collaboration Tools : Solid experience with Git-based workflows (GitHub, GitLab, Bitbucket), GitFlow branching, and code collaboration.
• Agile Delivery : Familiar with Agile/Scrum frameworks, Jira, Confluence, and managing stakeholders.

• Exposure to backend technologies such as , Java Spring Boot, or .NET Core.
• Understanding of serverless environments (AWS Lambda, Azure Functions).
• Familiarity with real-time messaging systems like Kafka or RabbitMQ, and big data pipelines.
• Experience in observability tools including Prometheus, Grafana, ELK Stack, and New Relic.

Key Competencies

• Define reusable design patterns e.g. data movement (in/outbound) processes, data validation, data load & extraction processes etc.

• Create re-usable connections to different targets (DB/Hadoop etc.)

• Setup metadata repository for connections, schemas and contexts to be used across jobs

• Define / Develop foundational components - Error / Audit framework, Source acquisition ETL frame work, etc

• Evaluate and recommend the development methodologies, frameworks and modelling techniques.

• Provide technical leadership to the development team in preparing the design artifacts and implementation of integrations.

• Participate in design/code reviews and ensure that all solutions are aligned to pre-defined architectural specifications

• Optimize development through solution accelerators & value creators.

Experience

• Strong affinity for IT solutions and data architecture on macro as well as on micro level

• Conceptual brilliance with a track record for (big) data solutions incl. data modeling (structured/unstructured data)

• Sound experience in driving and delivering change

Beside data management and modeling, the architect will need to be familiar or have prior experience with other analytics area, such a dashboarding.

• Hands on Experience in Design and Development on Big Data Platform (GCC or AWS or Azure etc.)
• Hands on programming experience on Big Data (Python, PySpark, Spark Scala etc.)
• Hand on Experience in cloud services (Kinesis, Kafka, Lambda, Databricks etc.)
• Hands on experience on Storage covering Schema Layout, data modeling, partitioning, RDBMS, (Hive, HBase, MongoDB , Mysql, Sql, Casandra, S3, Dynamo DB, Redshift etc.)
• Expertise in understanding client business and providing solution architecture in cloud covering Data Ingestion, Storage and Visualization

• Lead solution architecture from planning to implementation.
• Translate business requirements into integrated, multi-domain designs.
• Provide technical leadership and mentorship to project teams.
• Evaluate and recommend technologies and frameworks aligned with business goals.
• Ensure compliance with enterprise architecture standards and security policies.

• Minimum 10 years of experience in technical architecture or system integration roles.
• Proven expertise across cloud platforms (AWS, Azure, GCP), systems, networks, cybersecurity, and DevOps.
• Hands-on knowledge of CI/CD, IaC, containerization (Docker, Kubernetes), and automation tools
• Strong problem-solving, communication, and stakeholder management skills.
  Relevant certifications (AWS/Azure Architect, CISSP, TOGAF, DevOps) are a plus.

• Convert complex business requirements into robust, scalable, and secure technical solutions.
• Drive architectural discussions, make design trade-offs, and create end-to-end solution frameworks.
• Provide technical leadership to development teams by mentoring, guiding, and reviewing deliverables.
• Actively participate in coding, prototyping, and reviewing applications built with ReactJS, HTML5, and CSS3.
• Establish coding standards, enforce architectural best practices, and optimize performance benchmarks.
• Work closely with QA, DevOps, and Product Managers to deliver high-quality solutions on schedule.
• Stay updated with the latest tools, frameworks, and emerging technologies, recommending adoption where beneficial.
• Ensure applications meet performance, scalability, and security requirements across both system and infrastructure layers.

• Frontend Engineering: Advanced skills in ReactJS, Redux, TypeScript, ES6+, JavaScript, HTML5, CSS3/SCSS, responsive UI/UX, and accessibility compliance.
• Architecture & Design: Proven experience with Microservices, APIs (REST & GraphQL), event-driven patterns, component-based design, and enterprise integration solutions.
• Cloud Services: Proficiency in AWS, Azure, or GCP for deployment, monitoring, scaling, and cost-effective architecture.
• CI/CD & DevOps: Strong knowledge of GitHub Actions, Jenkins, GitLab CI/CD, Docker, Kubernetes, Helm, and automation pipelines.
• Testing Frameworks: Skilled in Jest, Mocha, Jasmine, Cypress, and applying TDD/BDD methodologies.
• Security: Hands-on with OAuth 2.0, JWT, OWASP guidelines, secure coding techniques, and API/application security.
• Performance Tuning: Experienced in caching strategies, lazy loading, bundle optimization, and scaling approaches.
• Databases: Practical knowledge of SQL databases (MySQL, PostgreSQL) and NoSQL stores (MongoDB, DynamoDB).
• Collaboration Tools: Solid experience with Git-based workflows (GitHub, GitLab, Bitbucket), GitFlow branching, and code collaboration.
• Agile Delivery: Familiar with Agile/Scrum frameworks, Jira, Confluence, and managing stakeholders.

• Exposure to backend technologies such as Node.js, Java Spring Boot, or .NET Core.
• Understanding of serverless environments (AWS Lambda, Azure Functions).
• Familiarity with real-time messaging systems like Kafka or RabbitMQ, and big data pipelines.
• Experience in observability tools including Prometheus, Grafana, ELK Stack, and New Relic.

As a seasoned professional in the Salesforce ecosystem, you will thrive in this pivotal Technical Lead role.

This position offers a unique opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence in software design and delivery.

You will collaborate closely with business analysts to distill complex requirements into actionable technical solutions. Your ability to architect scalable, maintainable, and secure solutions across multiple clouds (Sales Cloud, Service Cloud, Experience Cloud, Public Sector Solutions) will be invaluable to our success.

A key member of our cross-functional team, you will work seamlessly with developers, business analysts, integration specialists, and external vendors to deliver high-quality projects on time.

• Minimum 5 years of experience in Salesforce platform implementation, with at least 3 years in a senior technical leadership role
• Hands-on expertise in designing and delivering scalable, high-quality Salesforce solutions across various clouds
• Strong experience working with cross-functional teams, including developers, business analysts, integration specialists, and external vendors
• Experience driving architecture decisions, reviewing technical design documents, and ensuring adherence to Salesforce and enterprise development standards
• Expert-level understanding of Salesforce platform architecture, including multi-organizational strategy, metadata management, data modeling, and object relationships
• Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs (REST, SOAP, Bulk, Streaming)
• Deep expertise in designing integration patterns and middleware solutions
• Strong understanding of DevOps pipelines, CI/CD practices, version control (Git), and deployment automation tools

We offer a dynamic and collaborative work environment that fosters growth, learning, and innovation. Our team is passionate about delivering exceptional results and making a meaningful impact in the industry.

Please note that we are looking for a highly skilled and experienced professional who can hit the ground running. If you have a strong background in Salesforce and are eager to take on new challenges, we encourage you to apply.