425 Team Leadership jobs in Singapore

Lead Service Operations

We're seeking a highly skilled and driven individual to lead our service operations.

• Proactively build strong relationships with guests to deliver exceptional experiences.
• Utilize expertise in product knowledge to effectively up-sell and increase revenue.
• Maintain high guest satisfaction levels by ensuring outlet setup is complete before shifts.
• Identify areas for improvement and implement changes to enhance procedures and systems.

• Candidates who demonstrate a customer-centric approach and take ownership of their work.
• Thoughtful and kind individuals who uphold high standards and drive results.
• Results-driven professionals who are proactive and committed to continuous learning.

• Comprehensive medical and insurance coverage, employee discounts, and recognition programs.
• Ongoing professional development through training and career path opportunities.
• Personal rewards through celebrations of key milestones and one month sabbaticals for long-service employees.

We are seeking a proactive and customer-focused individual to join our team.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.

Key Responsibilities:

• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Work collaboratively with colleagues to achieve business objectives.
• Develop and maintain strong relationships with customers and stakeholders.

Required Skills and Qualifications:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong problem-solving and analytical skills.

Benefits:

• Opportunities for career growth and development.
• A dynamic and supportive work environment.
• Competitive salary and benefits package.

Why Work with Us?

Our company offers a unique and exciting work environment that is perfect for individuals who are passionate about delivering exceptional customer service. We pride ourselves on being a values-driven organization that prioritizes the well-being and success of our employees.

About Our Role

We are seeking an exceptional Service Leader to join our dynamic team.

• Build lasting relationships with guests, exceeding their expectations through attentive and personalized service.
• Take orders and provide detailed menu information, making recommendations based on in-depth knowledge of our offerings.
• Promote products effectively, leveraging your expertise to drive sales and enhance the overall guest experience.
• Maintain a proactive approach to ensure guest satisfaction, continuously improving procedures and systems for optimal results.

We are seeking an experienced professional to join our team as an Executive/Senior Executive . The successful candidate will be responsible for promoting and marketing government support programmes, handling grant applications and disbursements, and providing administrative support.

The role involves:

• Develop and execute training plans that enhance the skills of front-of-house and back-of-house staff.
• Oversee onboarding, service standards, and product knowledge training to ensure seamless integration of new hires into our team.
• Collaborate with internal departments and external vendors to facilitate training, fostering strong partnerships that drive excellence in our industry.
• Assess training effectiveness, analyze results, and continuously improve learning outcomes to stay ahead of industry trends.
• Maintain accurate records of training completed, compliance documentation, and career development initiatives.
• Support cross-training and succession planning efforts to promote employee growth and retention.

• Degree or Diploma in Human Resources, Business, Hospitality, or a related field.
• Minimum 3 years of relevant training experience, preferably in F&B or hospitality.
• Strong communication and presentation skills, with ability to effectively engage diverse audiences.
• Bilingual in English and Mandarin to facilitate collaboration with Mandarin-speaking staff and trainers.
• Proactive, organized, and confident leader capable of delivering group training sessions with ease.
• Familiarity with adult learning principles and e-learning platforms is highly valued.

The Management Executive plays a pivotal role in ensuring the success of a department by overseeing daily operations, implementing policies and procedures, allocating resources, and collaborating with other departments.

• Policymaking and procedure implementation to achieve strategic goals
• Resource allocation and budgeting for optimal department performance
• Interdepartmental collaboration and partnership with managers
• Talent acquisition and employee development support
• Creation of comprehensive progress reports for senior management
• Negotiation and contract management expertise
• Feedback and constructive criticism for team growth
• Departmental goal setting and long-term planning

As a key member of the department, the Management Executive will be responsible for:

• Developing and implementing departmental strategies and plans
• Coordinating with cross-functional teams to achieve common objectives
• Mentoring and coaching employees to enhance their skills and performance
• Conducting regular progress reviews and providing feedback to employees
• Identifying areas for process improvement and implementing changes as needed

To succeed in this role, candidates must possess:

• A strong understanding of business principles and practices
• Excellent leadership and communication skills
• Ability to work effectively in a fast-paced environment
• Strong analytical and problem-solving skills
• Collaborative mindset and ability to build strong relationships with stakeholders

• Motivate and direct a team of Customer Service Executives.
• Conduct daily outgoing sales calls and achieve monthly targets.
• Cultivate team members through mentoring and coaching.
• Maintain centre growth and mitigate student turnover.
• Plan and execute teacher growth plans to achieve monthly targets.

• At least 2-3 years' experience in customer service, with at least 1 year in a manager-level position.
• Strong leadership and adaptability skills.
• Excellent written and spoken English language skills.
• Goal-driven individuals with a positive and outgoing personality.
• Availability to work retail hours and weekends.

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness, humility, and a spirit of adventure, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn from our 79 production sites worldwide, known for their best-in-class processes and procedures. There’s many to learn from, with high-performing leaders and caring colleagues to explore ideas and ambitions with. Every day, your energy, your personality, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Operations Leadership Trainee - Your future position?

Reporting to: Head of Manufacturing Excellence & Process Technology APAC

The primary goal of Givaudan is to find and develop today's best college graduates, who will one day become the future leaders of our company. The Operations Leadership Programme (OLP) Trainee will participate in an 18 to 24 month programme that combines structured learning and development with on-the-job training and project management opportunities. This programme is ideal for graduates with an interest in applying core technical skills into a leadership role within a production environment. While you will be to be based at our Woodlands office, you must be open to relocation upon graduation, as some rotations will take place at other offices overseas.

Main Responsibilities

• Operations Rotations (10-12 months)
  • Be assigned to multiple rotations to gain a strong understanding of all areas critical to the Operations department.
  • In each rotation you will be assigned a “Departmental Sponsor/Learning Leader” to oversee your time, work and training in that area.
  • Rotational opportunities may include: Production, Quality Control, Warehouse/Distribution, Production Planning & Scheduling, Plant Maintenance, Regional Engineering and Quality/Industrialization
• Cross Functional Opportunities (9 months)
  • Focus on developing basic cross functional exposure to other important areas within the business, outside of the manufacturing/production area
  • The cross functional opportunities may include: Safety, Operational Accounting, HR, Flavor Creation, Science & Technology, Sales, Customer Care, Regulatory, Regional Supply Chain and Samples
• Project Management
  • Manage and participate in assigned projects throughout the program
• Leadership Development
  • Develop people leadership skills, supervise and coordinating all efforts related to the tactical daily operation of the department
• International Rotation (~1 month)
  • You will be assigned to an overseas site to

Main Requirements

• Bachelor's Degree within Chemical Engineering, Mechanical Engineering or computer science
• Relevant internship or co-op experience highly preferred
• Experience in an industrial/manufacturing setting preferred
• Must be willing to relocate for assignments located at other Givaudan sites
• Must be willing to complete an international rotational assignment
• Demonstrated supervisory or leadership experience

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.