20 System Architecture jobs in Singapore

System Architecture Designer

Singapore, Singapore beBeeElectronics

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Job Description

Job Summary:

  • Design and implement SOC system level architecture to meet product requirements.

About the Role:

  • Collaborate with IC design engineers to develop hardware modules and resolve design phase issues.
  • Perform FPGA validation before tape out and silicon verification after tape out.

Responsibilities:

  • Understand product requirements and create relevant system level architecture.
  • Develop system level test plans based on use cases.
  • Work with IC design engineers to define design specifications for new hardware modules.
  • Qualify designs by resolving issues during the design phase.
  • Improve existing hardware module design specifications.
  • Provide support for customer-reported issues.

Requirements:

  • Bachelor's or Master's Degree in Electronic Engineering with firmware development experience.
  • Familiarity with SOC design, bus architecture, memory subsystems, video signal processing, and other related areas.
  • Knowledge of standard peripherals, UART, I2C, SPI, I2S, PWM, SD, flash controller, and other similar technologies.
  • Understanding of IC design activities, RTL coding, timing analysis, and lab equipment usage.
  • Familiarity with WiFi/Bluetooth physical layer or MAC operation is an advantage.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

  • Good communication and interpersonal skills.
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System Architecture Automation, Senior Manager

Singapore, Singapore Applied Materials

Posted 25 days ago

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Job Description

**Who We Are**
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of?science and engineering to make possible?the next generations of technology, join us to Make Possible® a Better Future.
**What We Offer**
Location:
Singapore,SGP
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers?We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
**Key Responsibilities**
Lead and/or develop and execute unusually complex projects having a substantial mix of electrical, mechanical, physics, algorithms and software design, which are leading edge of system functionality or technology; spearhead research and development of new technologies as appropriate; and work with Marketing to insure the meet market requirement specifications (MRS) is valid and attainable.
Use systems analysis to create a diagram in order to review specifications, influence product engineering and software to utilize system engineering concepts for new, unusually complex designs and ongoing engineering improvements, and supervise tests.
Interface with other business units to workout design, systems architecture development and integration issues by utilizing concepts from other business units or influencing other business units to utilize concepts.
Problem identification and troubleshooting unusually complex engineering problems, which are on leading edge of technology or system functionality.
Review system engineering test results and architecture development ideas. Influence and communicate change in adjusting design direction as necessary.
Support System Integration during the assembly and final testing of new product designs.
Work with vendors to develop new competitive products. Takes business issues and architecture development findings into consideration, and works to gain acceptance and use across business units. Develop metrics that aid in the decision making for future business opportunities
Develop and assure that the requirements of the systems architecture development process are met.
**Functional Knowledge**
+ Recognized as "guru" or external expert in a function
+ Demonstrates broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field
**Business Expertise**
+ Influences internal/external business and/or regulatory issues that have an impact on the business
**Leadership**
+ Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership
**Problem Solving**
+ Proactively identifies and solves the most complex problems; uses ground-breaking methods to think beyond existing solutions
**Impact**
+ Impacts business direction through the development of innovative services or products
**Interpersonal Skills**
+ Negotiates with senior management, customers, regulators or vendors to influence decisions
- Focus will be to develop the architecture to develop automation for manufacturing and logistics.
- Need strong background in integrating manufacturing automation lines to MES systems.
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 10% of the Time
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Semi-Conductor System Architecture Engineer

Singapore, Singapore REALTEK SINGAPORE PRIVATE LIMITED

Posted today

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Job Description

JOB DESCRIPTION

  • Understand the product requirement and create SOC system level architecture according to the requirement. 
  • Understand the use case and create system level test plan.
  • Define design specification for new hardware modules, together with IC design engineer.
  • Work with IC design engineers to resolve the issues during design phase and qualify the design.
  • Understand the design specification of existing hardware modules and make improvement.
  • Perform FPGA validation before tape out and silicon verification after tape out
  • Provide support for any issue reported from customer.

JOB REQUIREMENTS

  • Bachelor's or Master's Degree in Electronic Engineering with firmware development experience Familiar with SOC design, including bus architecture, memory sub-system,  video signal processing, etc.
  • Familiar with standard peripherals, such as UART, I2C, SPI, I2S, PWM, SD, flash controller, etc
  • Familiar with IC design activities, such as RTL coding, timing analysis, etc.
  • Familiar with lab equipment
  • Knowledge in WIFI/Bluetooth physical layer or MAC operation is an advantage.
  • Good communication and interpersonal skills
  • Strong analytical and problem-solving skills
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Senior Technical Expert - Solution Architecture

Singapore, Singapore beBeeSolutionArchitect

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Job Description

Job Overview

We are seeking a seasoned technical expert to drive the development of cutting-edge solution architectures. As a VP, Senior Solution Architect, you will be responsible for spearheading the conceptualization of technical solutions that align with project requirements and IT strategies.

Key Responsibilities:
  • Develop and implement technical solution architectures that meet project objectives and adhere to enterprise architecture principles, standards, and guidelines.
  • Collaborate with stakeholders to evaluate and select vendors, products, and technologies for solution proposals.
  • Serve as a bridge between enterprise architects and project delivery teams, ensuring seamless communication and coordination.
  • Create and maintain comprehensive technical documentation for proposed solution architectures.
  • Communicate effectively with stakeholders to drive the solution architecture process and approval.
  • Promote and articulate the technical solution to IT management and the enterprise technology/architecture board.
Requirements:
  • Bachelor's degree in computer science, computer engineering, information systems, or a related field.
  • At least 10 years of experience in the financial industry, with a minimum of 7 years in solution architect roles. Familiarity with system and project implementation lifecycles in a banking environment is essential.
  • Experience in designing scalable and resilient technical architectures involving end-to-end integration between channels, systems, middleware, data warehouses, etc. Proficiency in architecting solutions with commercial off-the-shelf products and cloud solutions is highly desirable.
  • Strong understanding of system integration patterns, enterprise architecture, microservices architecture, and cloud computing services.
  • Familiarity with DevOps, CI/CDs, containerization, and programming languages such as Java and/or .Net.
  • Broad knowledge of banking technologies and systems, including industry trends and developments. Familiarity with digital workflow, customer onboarding, AML, payments, cash management, customer touchpoints, and data analytics is preferred.
  • Relevant certifications in TOGAF and cloud solution architecture are highly desirable.
  • Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to stakeholders and drive buy-in from management and team members.
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Director, Enterprise Architecture

Singapore, Singapore NTT DATA, Inc.

Posted 5 days ago

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Join to apply for the Director, Enterprise Architecture role at NTT DATA, Inc.

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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Principal Enterprise Architect at NTT DATA, you will lead the design of complex managed service solutions for our largest enterprise clients. You will create blueprints and provide strategic direction, ensuring our clients drive their technology investments effectively. Your expertise will blend technological domain knowledge with business acumen to design sophisticated IT strategies and roadmaps that align with our clients' key business objectives and SLAs.

Collaborating closely with our sales team, you will actively participate in the presales process, conduct meetings, write proposals, and deliver presentations to clients. Your role will involve translating clients' business strategies into actionable IT roadmaps, positioning our complete portfolio with a focus on service-related solutions and end-to-end designs.

You will lead and support internal service and technical teams in mapping business outcomes and requirements. Your job will include designing and integrating services, processes, applications, DATA, and technology across multiple domains and geographies. You will also share best practices with internal teams and clients, contributing to our knowledge base of development and services.

Your strategic thinking, strong communication skills, and ability to interpret client needs will help you develop business cases and roadmaps to optimize IT operations and deliver measurable business value. By balancing proven solutions with innovative approaches, you will guide clients on IT strategies and implementations.

Your day will also involve managing large application and technology portfolios, leveraging frameworks and tools to synthesize current and future technology trends into compelling, value-driven solutions for clients. You'll guide architectural outcomes by defining principles and governance, ensuring consistency across projects.

To thrive in this role, you need to have:

  • Extensive knowledge of Enterprise Architecture frameworks like TOGAF.
  • Certification in TOGAF advantageous.
  • Proficiency in Enterprise Architecture, Managed Services, and Service Management Consulting.
  • Knowledge of infrastructure strategies, including IaaS, PaaS, security, network, compute, and storage.
  • Excellent business financial skills and experience with cost-benefit analysis.
  • Ability to understand how technology solutions impact various business scenarios.
  • Ability to translate complex technical concepts into simple, understandable terms.
  • Exceptional written and oral communication skills.
  • Strong strategic and systems thinking skills.
  • Bachelor’s degree in information technology, Engineering, Computer Science, or a related field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries IT Services and IT Consulting

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Director, Enterprise Architecture

Singapore, Singapore NTT DATA, Inc.

Posted 5 days ago

Job Viewed

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Job Description

workfromhome

Join to apply for the Director, Enterprise Architecture role at NTT DATA, Inc.

Join to apply for the Director, Enterprise Architecture role at NTT DATA, Inc.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Principal Enterprise Architect at NTT DATA, you will lead the design of complex managed service solutions for our largest enterprise clients. You will create blueprints and provide strategic direction, ensuring our clients drive their technology investments effectively. Your expertise will blend technological domain knowledge with business acumen to design sophisticated IT strategies and roadmaps that align with our clients' key business objectives and SLAs.

Collaborating closely with our sales team, you will actively participate in the presales process, conduct meetings, write proposals, and deliver presentations to clients. Your role will involve translating clients' business strategies into actionable IT roadmaps, positioning our complete portfolio with a focus on service-related solutions and end-to-end designs.

You will lead and support internal service and technical teams in mapping business outcomes and requirements. Your job will include designing and integrating services, processes, applications, DATA, and technology across multiple domains and geographies. You will also share best practices with internal teams and clients, contributing to our knowledge base of development and services.

Your strategic thinking, strong communication skills, and ability to interpret client needs will help you develop business cases and roadmaps to optimize IT operations and deliver measurable business value. By balancing proven solutions with innovative approaches, you will guide clients on IT strategies and implementations.

Your day will also involve managing large application and technology portfolios, leveraging frameworks and tools to synthesize current and future technology trends into compelling, value-driven solutions for clients. You'll guide architectural outcomes by defining principles and governance, ensuring consistency across projects.

To thrive in this role, you need to have:

  • Extensive knowledge of Enterprise Architecture frameworks like TOGAF.
  • Certification in TOGAF advantageous.
  • Proficiency in Enterprise Architecture, Managed Services, and Service Management Consulting.
  • Knowledge of infrastructure strategies, including IaaS, PaaS, security, network, compute, and storage.
  • Excellent business financial skills and experience with cost-benefit analysis.
  • Ability to understand how technology solutions impact various business scenarios.
  • Ability to translate complex technical concepts into simple, understandable terms.
  • Exceptional written and oral communication skills.
  • Strong strategic and systems thinking skills.
  • Bachelor’s degree in information technology, Engineering, Computer Science, or a related field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries IT Services and IT Consulting

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Director, Enterprise Architecture

NTT America, Inc.

Posted 6 days ago

Job Viewed

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Senior Principal Enterprise Architect at NTT DATA, you will lead the design of complex managed service solutions for our largest enterprise clients. You will create blueprints and provide strategic direction, ensuring our clients drive their technology investments effectively. Your expertise will blend technological domain knowledge with business acumen to design sophisticated IT strategies and roadmaps that align with our clients' key business objectives and SLAs.
Collaborating closely with our sales team, you will actively participate in the presales process, conduct meetings, write proposals, and deliver presentations to clients. Your role will involve translating clients' business strategies into actionable IT roadmaps, positioning our complete portfolio with a focus on service-related solutions and end-to-end designs.
You will lead and support internal service and technical teams in mapping business outcomes and requirements. Your job will include designing and integrating services, processes, applications, DATA, and technology across multiple domains and geographies. You will also share best practices with internal teams and clients, contributing to our knowledge base of development and services.
Your strategic thinking, strong communication skills, and ability to interpret client needs will help you develop business cases and roadmaps to optimize IT operations and deliver measurable business value. By balancing proven solutions with innovative approaches, you will guide clients on IT strategies and implementations.
Your day will also involve managing large application and technology portfolios, leveraging frameworks and tools to synthesize current and future technology trends into compelling, value-driven solutions for clients. You'll guide architectural outcomes by defining principles and governance, ensuring consistency across projects.
**To thrive in this role, you need to have:**
+ Extensive knowledge of Enterprise Architecture frameworks like TOGAF.
+ Certification in TOGAF advantageous.
+ Proficiency in Enterprise Architecture, Managed Services, and Service Management Consulting.
+ Knowledge of infrastructure strategies, including IaaS, PaaS, security, network, compute, and storage.
+ Excellent business financial skills and experience with cost-benefit analysis.
+ Ability to understand how technology solutions impact various business scenarios.
+ Ability to translate complex technical concepts into simple, understandable terms.
+ Exceptional written and oral communication skills.
+ Strong strategic and systems thinking skills.
+ Bachelor's degree in information technology, Engineering, Computer Science, or a related field.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Head of Enterprise Architecture

Singapore, Singapore Dyson

Posted 16 days ago

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You will lead Dyson's Enterprise Architecture (EA) function to deliver robust, scalable architecture and data solutions aligned with business strategy. Ensure technology investments drive business value, innovation, and quality, while strengthening architecture governance and capability across all domains.

Key Responsibilities

  • Define and evolve Dyson’s EA strategy in partnership with business and IT leaders.
  • Design and maintain the enterprise technology landscape and ensure future-proof, secure, and scalable architectures.
  • Oversee development and execution of EA roadmaps, principles, standards, and guidelines. Provide architectural guidance on major projects and solutions, supporting alignment across portfolios and domains.
  • Drive technology innovation and evaluate emerging trends to identify business opportunities.
  • Lead architecture governance, risk management, and ensure compliance with standards.
  • Champion EA awareness, collaboration, and best practices throughout the organization.
  • Mentor and develop a high-performing architecture team, fostering cross-functional collaboration.


Requirements

  • Extensive experience in enterprise architecture within complex, fast-moving organizations.
  • Proven ability to lead strategic planning, governance, and innovation at enterprise scale.
  • Deep technical knowledge across architecture domains (applications, data, cloud, integration, security).
  • Experience in designing, maintaining, architecting or integrating core business systems, including ERP (preferably SAP S/4HANA), PLM, and CRM.
  • Experience with architecture modelling, frameworks, and modern technology stacks (e.g., cloud, microservices, APIs).
  • Demonstrated ability to translate business vision into actionable technology roadmaps.
  • Strong collaboration, communication, and leadership skills.
  • Bachelor’s or Master’s degree in computer science, engineering, or relevant field.


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Appliances, Electrical, and Electronics Manufacturing

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Software Engineering Manager (Relocation to Bangkok) Head, AI Software Engineering, AI Products, Q Team Director, Back-end Engineering — Coupang Play Head of Software Engineering, AI Products Senior Director, Advanced Packaging Technology Development - Singapore Engineering Director - Mobile (iOS/Android) AVP/VP, Software Engineer (Front Office), Technology Group 16245 Deputy Director, AI Software Engineering, AI Products Digital Applications Development Manager, APAC Engineering Director - Mobile (Performance Lab & Foundation) Head of NPD Product Insights - Software Delivery Software Engineering Manager - SRE/DevOps Associate Director, Software Engineering

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Head of Enterprise Architecture

Singapore, Singapore Dyson GmbH

Posted 25 days ago

Job Viewed

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Job Description

You will lead Dyson's Enterprise Architecture (EA) function to deliver robust, scalable architecture and data solutions aligned with business strategy. Ensure technology investments drive business value, innovation, and quality, while strengthening architecture governance and capability across all domains.

Key Responsibilities:

  • Define and evolve Dyson’s EA strategy in partnership with business and IT leaders.
  • Design and maintain the enterprise technology landscape and ensure future-proof, secure, and scalable architectures.
  • Oversee development and execution of EA roadmaps, principles, standards, and guidelines. Provide architectural guidance on major projects and solutions, supporting alignment across portfolios and domains.
  • Drive technology innovation and evaluate emerging trends to identify business opportunities.
  • Lead architecture governance, risk management, and ensure compliance with standards.
  • Champion EA awareness, collaboration, and best practices throughout the organization.
  • Mentor and develop a high-performing architecture team, fostering cross-functional collaboration.

Requirements:

  • Extensive experience in enterprise architecture within complex, fast-moving organizations.
  • Proven ability to lead strategic planning, governance, and innovation at enterprise scale.
  • Deep technical knowledge across architecture domains (applications, data, cloud, integration, security).
  • Experience in designing, maintaining, architecting or integrating core business systems, including ERP (preferably SAP S/4HANA), PLM, and CRM.
  • Experience with architecture modelling, frameworks, and modern technology stacks (e.g., cloud, microservices, APIs).
  • Demonstrated ability to translate business vision into actionable technology roadmaps.
  • Strong collaboration, communication, and leadership skills.
  • Bachelor’s or Master’s degree in computer science, engineering, or relevant field.


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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Senior Enterprise Architecture Specialist

Singapore, Singapore beBeeEnterprise

Posted today

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Job Description

Job Title: Enterprise Technology Architect

Our company is seeking an experienced Enterprise Technology Architect to join our team. In this role, you will be responsible for designing and implementing technology solutions that meet the needs of our clients.

  • This includes conducting technical assessments, developing strategic plans, and leading cross-functional teams to deliver high-quality solutions.
  • Additionally, you will provide expert-level guidance on technology architecture, integration, and implementation to ensure seamless deployment and ongoing maintenance of solutions.

Key Responsibilities:

Key responsibilities include:

  • Supporting pre-sales activities such as conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating consulting engagement efforts in partnership with Sales Account Executives (SAE), Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organizations.
  • Building credibility/trust with core Customer account teams to ensure they engage with Customer Outcomes (CO) early in the deal lifecycle and so they are comfortable with CO leading pursuits and working with the customer on stand-alone Services deals.
  • Being a strong evangelist of the ServiceNow value proposition aligned to customers objectives.
  • Qualifying customer opportunities in conjunction with the SAE.
  • Developing deep understanding of customer requirements and translating to a high level solution/scope/effort.
  • Growing deal size by becoming a Trusted Advisor for the customer and managing alignment with their strategy.
  • Providing continuity during the pre-sales process through engagement delivery.
  • Having commercial awareness - business case input, understanding of customers budgetary constraints.
  • Writing SoWs with a strong focus on pre-requisites and risk management.
  • Gaining customer approval of the SoW scope and services description through multiple walk-throughs.
  • Engaging with internal delivery resources to request specialist scoping support where required.
  • Bridging between the technical scope, architecture, and technical governance.
  • Building project roadmaps (e.g. phasing) aligned to customers capabilities and business objectives.
  • Being a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow solutions and a customer's technology landscape, while informing customer on governance best practices
  • Aligning delivery and Impact teams for scoped projects. Driving further license and services revenue by picking up gaps/further opportunities within the customer.
  • Supporting project initiation and planning activities to ensure seamless transition to delivery and that the agree architecture and design are respected through sales to delivery.
  • Becoming a part of the extended project governance team and attending check points and governance meetings.
  • Attending post-delivery reviews and project close out and ensuring feedback is captured to refine/improve scoping.
  • Interlocking with existing customer engaged teams, where present, to further understand where opportunities exist.
  • Enabling and mentoring other members of the ServiceNow delivery team and partner ecosystem.

Requirements:

The ideal candidate will have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • An extensive career in Professional Services, ideally working also with a software OEM, and the value proposition they bring for a customer.
  • The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers.
  • Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders.
  • Experience of creating and presenting, complex, multi-technology solutions while creating the link to the business value proposition.
  • The ability to manage complex customer pursuits and invest time and resources appropriately.
  • Ability to navigate tough conversations and challenging meetings with internal and external customers.
  • Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
  • Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
  • Strong aptitude toward communicating complex business and technical concepts using visualization and modelling aids.
  • Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams.
  • Ability to interact well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions and engages with a high level of intellectual agility.
  • Experience conducting solutions presentations and obtaining customer acceptance to solution design.
  • A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.
  • Holds or is eligible for ServiceNow certifications - CMA or CTA. Other certifications such as TOGAF highly desirable
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  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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