490 Support Technician jobs in Singapore

Job Responsibilities:

• Working with Equipment Engineer to establish effective preventive maintenance program

• Perform simple troubleshooting & calibration and report to engineer as assigned to you

• Work in a team to ensure good equipment uptime to support operation

• Wet chemical process performs

• Full transparency on regular updates and reports to management

• Coordinate workflow between processes to sustain equipment uptime.

• Participate in process improvement team within the same area.

• Implement equipment spare parts management activity with engineer

• Implement organization's systems and processes relating to continuous improvement 6S and apply them to the workplace.

Job Requirements:

• Required languages: English and Mandarin, to coordinate with Mandarin-speaking customers.
• Preferably 1 year of experience as a Support Technician; applicants without experience are welcome to apply.
• Shift work: Morning (9 AM – 9 PM) or Evening (9 PM – 9 AM), 3–4 days per week.

• Working with Equipment Engineer to establish effective preventive maintenance program

• Perform simple troubleshooting & calibration and report to engineer as assigned to you

• Work in a team to ensure good equipment uptime to support operation

• Wet chemical process performs

• Full transparency on regular updates and reports to management

• Coordinate workflow between processes to sustain equipment uptime.

• Participate in process improvement team within the same area.

• Implement equipment spare parts management activity with engineer

• Implement organization's systems and processes relating to continuous improvement 6S and apply them to the workplace.

• Working with Equipment Engineer to establish effective preventive maintenance program

• Perform simple troubleshooting & calibration and report to engineer as assigned to you

• Work in a team to ensure good equipment uptime to support operation

• Wet chemical process performs

• Full transparency on regular updates and reports to management

• Coordinate workflow between processes to sustain equipment uptime.

• Participate in process improvement team within the same area.

• Implement equipment spare parts management activity with engineer

• Implement organization's systems and processes relating to continuous improvement 6S and apply them to the workplace.

We're Hiring: IT / ICT Support Technician

Join our dynamic team and keep our creative training classes running smoothly We're looking for a reliable, tech-savvy individual who enjoys solving problems and supporting others.

What You'll Do

• Provide support: Assist trainers and learners with hardware, software, and network issues during classes and daily operations.
• Troubleshoot & resolve: Diagnose and fix technical problems quickly and efficiently.
• Set up systems: Install and configure software, devices, and classroom equipment.
• Maintain & monitor: Ensure smooth operation of networks, systems, and websites.
• Manage equipment: Track, deploy, and maintain ICT assets like laptops and tablets.
• Enhance efficiency: Help trainers and learners make the most of technology.

Who You Are

• Independent, responsible, and proactive — you get things done.
• Calm and confident under pressure, especially during live classes.
• Comfortable with Zoom and online/hybrid training setups.
• Patient, approachable, and helpful when supporting users.
• Detail-oriented and dependable — you notice and fix the small things.
• Bonus: Familiar with media or creative tools (e.g., Adobe, Canva, video/audio setups).
• Always eager to learn new tools and tech.

Location: (e.g. 111 Somerset / Hybrid)

Commitment: Part-time / Contract

Rate: $12–$5 per hour

If this sounds like you, send your CV and a short note about your experience now

Job Type: Part-time

Pay: 15.00 per hour

Work Location: In person

We're Hiring: IT / ICT Support Technician

Join our dynamic team and keep our creative training classes running smoothly We're looking for a reliable, tech-savvy individual who enjoys solving problems and supporting others.

• Provide support: Assist trainers and learners with hardware, software, and network issues during classes and daily operations.
• Troubleshoot & resolve: Diagnose and fix technical problems quickly and efficiently.
• Set up systems: Install and configure software, devices, and classroom equipment.
• Maintain & monitor: Ensure smooth operation of networks, systems, and websites.
• Manage equipment: Track, deploy, and maintain ICT assets like laptops and tablets.
• Enhance efficiency: Help trainers and learners make the most of technology.

• Independent, responsible, and proactive — you get things done.
• Calm and confident under pressure, especially during live classes.
• Comfortable with Zoom and online/hybrid training setups.
• Patient, approachable, and helpful when supporting users.
• Detail-oriented and dependable — you notice and fix the small things.
• Bonus: Familiar with media or creative tools (e.g., Adobe, Canva, video/audio setups).
• Always eager to learn new tools and tech.

Location: (e.g. 111 Somerset / Hybrid)

Commitment: Part-time / Contract

Rate: $12–$15 per hour

If this sounds like you, send your CV and a short note about your experience now

**Job Summary:**

The IT Support Technician serves as the front-line defense of client's IT systems, providing essential support to ensure smooth and stable operations. This role is responsible for troubleshooting technical issues, implementing solutions, and assisting in the maintenance of infrastructure - contributing to an efficient, secure, and reliable IT environment. This role involves both on-premise and remote support, with regular onsite presence required for installation, maintenance, troubleshooting and project implementation.

**Key Responsibilities:**

1. **Infrastructure Deployment and Setup:**

2. Conduct site assessments, layout planning, and onsite testing.

3. Configure, set up, deploy and decommission infrastructure components onsite, according to established plans and safety standards.

4. Provide onsite support for infrastructure deployments, hardware setup and system troubleshooting, ensuring minimal disruption to business operations.

5. **Network and System Administration:**

6. Configure network hardware and software components, including switches, routers, servers etc.

7. Monitor, maintain and troubleshoot network systems to ensure optimal uptime and service delivery.

8. Manage user accounts, permissions, and access control for both local and cloud-based systems.

9. Perform regular system maintenance, including patch management and updates, to ensure systems remain secure and efficient.

10. **Network Security:**

11. Maintain data backups and disaster recovery plans and conduct regular testing to ensure business continuity.

12. Detect, report and respond to cyber and data-related incidents; identify affected systems and users, and ensure efficient incident resolution.

13. Assist in implementing security protocols, firewalls, and antivirus solutions to safeguard data integrity.

14. **Technical Support and Training:**

15. Provide end-user support by identifying and troubleshooting technical issues within defined timeframes.

16. Manage end-to-end problem-solving processes adhering to service level agreements.

17. Develop user guides and provide training to users on various systems, applications and technologies.

18. **Documentation and Collaboration:**

19. Maintain detailed documentation of support activities, system configurations and network setups and project progress.

20. Collaborate with internal teams, system engineers, cybersecurity teams and third-party vendors to ensure IT infrastructure meets business needs.

21. Plan, monitor and manage IT infrastructure service to ensure effective delivery aligned with service level targets.

22. **Project Management:**

23. Develop and manage detailed project plans for infrastructure deployments and upgrades, including timelines, resource allocation and milestones, ensuring successful delivery of projects within agreed parameters.

24. Monitor and allocate available resources to meet project objectives, ensuring the projects are completed on time and within scope.

25. Coordinate with internal teams and external stakeholders to ensure effective communication, risk management and alignment of projects with business objectives.

26. Track and report on projects progress regularly, identifying potential risks and proactively implementing mitigation strategies to minimise project delays.

**Key Performance Indicators (KPIs):**

• Ticket resolution time

• Customer satisfaction (CSAT)

• Network/system uptime

• Documentation completeness and accuracy

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**Job Requirements:**

1. **Education:**

2. Diploma or Bachelor's degree in Information Technology, Computer Science, or related fields.

3. **Technical Skills:**

4. Strong knowledge of Windows, macOS, and Linux operating systems.

5. Hands-on experience with desktop hardware, software, printers, and networking devices.

6. Familiarity with Active Directory, Office 365 administration, and VPN configurations.

7. Knowledge of basic cybersecurity practices and troubleshooting methods.

8. Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

9. **Experience:**

10. Minimum of 2 years of IT support experience, preferably in a managed services environment.

11. Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

12. **Soft Skills:**

13. Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

14. Excellent communication skills with the ability to explain technical issues to non-technical users.

15. Team player, willing to collaborate and share knowledge.

16. Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

17. **Certifications (Preferred):**

18. CompTIA A+, Network+, or Security+

19. Microsoft Certified: Azure Fundamentals

20. Cisco Certified Network Associate (CCNA)

**What We Offer:**

• A dynamic, team-oriented work environment.

• Opportunities for professional growth and development.

• Competitive salary with performance bonuses.

• Health benefits and ongoing training.

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**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

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This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you're eager to expand your skills and be part of a team driving innovation in IT solutions, we'd love to hear from you.

Advance IT was founded in 2009 by a group of professionals who wanted to prove that organizations can have affordable IT services without having to compromise on quality. We assist organizations in identifying hidden risks, reducing unnecessary IT expenditures, and providing efficient IT support with trustworthy recommendations.

To us, IT should be Secure, Scalable, and Simple to manage.

Job Description

• Level 1 and 2 IT support
• Remote or On-site IT support and maintenance service. For users and end users devices.
• Installation, configuration, and setup of IT systems, software, and peripherals. Client's customer helpdesk support
• User and device-level support
• Response, follow up, or escalate tickets in the ticket system
• Troubleshooting and break fixes
• Maintenance and updates
• Access and accounts for onboarding and offboarding
• Create or Update documentation

Requirements

• Minimum Diploma and above holders.
• Minimum 3 years of relevant experience in IT Support
• Good analytical and problem-solving skills.
• Positive and Proactive mindset.

What we're offering

• Incentive Scheme and Bonuses
• Career Development
• Employee Benefits
• Collaborative and inclusive work culture
• Tight-knit team environment

• Possess passion for IT / wireless networking.

• Able to discuss and understand clients' IT network basic requirement, further training will be provided.

• Able to install and configure basic routers, switches, firewalls etc. further training will be provided.

• Able to conduct basic on-site troubleshooting, further training will be provided.

• Able to help customer design basic network setup, further training will be provided.

• Initiative to assist other team members.

• Independent and self-learning.

• To work with other team members.

• To explore and test new technologies with R&D members.

• Possess driving licenses will be an advantage.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Singapore,SGP

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.