212 Strategic Management Analyst jobs in Singapore

Overview
We are seeking a highly experienced Senior Business Analyst / Test Lead to oversee software quality assurance and testing functions for a global Core Banking environment. The role involves managing end-to-end testing processes across diverse financial modules such as payments, loans, deposits, guarantees, accounting, and credit risk systems deployed across multiple international business units.
Mandatory Skill-set
Must have 10+ years of experience, including 5–7 years in test leadership within banking or financial systems;
Strong expertise in Payments and Cash Management applications;
Must have hands-on experience with Payments Hub, Clearing, Settlement, and ACH processes;
In-depth knowledge of ISO20022, SEPA, and SWIFT formats;
Proven ability in System, Integration, E2E, Regression, and UAT testing.
Solid understanding of SDLC, STLC, and Defect Life Cycle.
Must have experience in GPP-SP (Global PayPlus – Service Platform) testing;
Proficient with JIRA and XRAY for test and defect management.
Desired Skill-set
Exposure to Retail, Wholesale, and Corporate Banking systems;
Knowledge of Corporate and Commercial Payments, International and Domestic Payments, Payment Factory/Hub, Correspondent Banking, ACH, Real-Time Payments, Cash and Liquidity Management, Compliance/AML, FX, and messaging (SWIFT and ISO);
Experience working in Agile environments;
Hands-on familiarity with data mapping, test automation frameworks, and reporting;
Experience preparing test documentation such as UAT scripts, test scenarios, and test cases.
Responsibilities
Lead and manage software quality assurance across multiple platforms and teams to ensure delivery of high-quality applications;
Define, review, and enhance test strategies and methodologies for continuous improvement;
Coordinate and oversee system, integration, regression, and user acceptance testing phases across different project teams;
Align test schedules, environments, and data between internal and external stakeholders;
Review and approve test plans, results, and release documentation;
Manage defect reporting, prioritization, and resolution tracking, ensuring timely communication with all stakeholders;
Prepare and maintain comprehensive test libraries, including scenarios, cases, and results;
Provide leadership and guidance to QA engineers, testers, and business analysts;
Collaborate closely with development, operations, and vendor teams to ensure end-to-end quality and readiness;
Maintain regular reporting on test progress, risks, and quality metrics;
Ensure compliance with best practices in test governance and lifecycle management;
Contribute to knowledge sharing, process improvement, and cross-team coordination in a global delivery setup.
Application and Privacy
Should you be interested in this career opportunity, please send in your updated resume to

at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, published at SCIENTE’s website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
Note: EA Licence No. 07C5639
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology, Analyst, and Quality Assurance
Industries
IT Services and IT Consulting, Insurance, and Financial Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

Senior Product Business Analyst/ Product Business Analysis Manager, SG
Regular Singapore International Business Other Job ID:5992
Update
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to:
Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
Develop metrics and trackers to provide timely performance diagnostics for assessment.
Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
Support the exploration and assessments of business optimizations in terms of strategies and executions.
Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.
What you'll Need to Succeed:
Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
Results-oriented, self-motivated, and adaptable to fast-changing environments.
Strong proficiency in English is required; Mandarin is a plus.
Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
Minimum 5 years of relevant experience in data or business analysis.
Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at
#J-18808-Ljbffr

We’re looking for a ServiceNow Business Analyst to join our internal IT team. You’ll play a key role in bridging business needs with technical solutions, driving enhancements and optimization across our ServiceNow platform to improve IT and business service delivery.

Responsibilities

• Gather and document business requirements for ServiceNow ITSM and CSM modules.
• Translate needs into clear user stories, workflows, and functional specifications.
• Partner with IT teams to configure and enhance ServiceNow solutions.
• Conduct gap analysis and identify opportunities for process improvement.
• Facilitate workshops, UAT sessions, and post-deployment reviews.
• Monitor platform performance and recommend enhancements.
• Stay updated with the latest ServiceNow features and best practices.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or Business Administration.
• 2–5 years of experience as a Business Analyst, ideally with ServiceNow.
• Strong understanding of ITSM modules (Incident, Problem, Change, Request, CMDB, etc.); CSM experience a plus.
• Familiar with Agile methodologies and tools like JIRA and Confluence.
• Excellent communication, analytical, and stakeholder management skills.

Please send your detailed resume in MS Word format to with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Overview
Corporate Travel Management (CTM) Asia is seeking a Business Analysis & Solutions Manager (BAS Manager). The basis of this position is to identify targeted corporate travel sales opportunities and to develop sales strategies to grow the business. This role focuses on tailoring our offering to match the client’s strategic business direction when applied to travel, rather than a hard sell.
About the Company
Corporate Travel Management (CTM) is an award-winning global provider of innovative and cost-effective travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. CTM’s proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to clients. Headquartered in Australia with its Asia head office in Hong Kong, CTM serves customers across Asia including Hong Kong, Singapore, China, Taiwan and Japan.
About the Role
The title of this role is actually Business, Analysis & Solutions Manager (BAS Manager). This reflects the true nature of the role: identify targeted corporate travel sales opportunities and develop sales strategies to grow CTM’s business. The role emphasizes tailoring CTM’s offering to align with the client’s business travel requirements rather than a traditional hard sell.
Primary deliverables.
Research, formulate and prepare sales strategies and account acquisition plans to attain new corporate clients and expand new markets for existing clients.
Develop winning value propositions for clients as part of the qualification process.
Participate in regional strategic and operations sales planning initiatives.
Represent CTM in the marketplace on a professional basis to increase market and brand awareness.
Achieve annual sales targets.
Requirements
A minimum of 5+ years in a sales/ business partnership position in the travel industry.
Demonstrated ability to align and tailor your sales approach to match the client’s requirements.
Experience in building pipelines, segmentation, overseeing tenders, and reporting to sales.
Prompt status updates in CRM.
Outstanding communication and negotiation skills.
Acute business acumen and analytic capability.
Proficient in Excel and PowerPoint.
Effective time management is essential.
Ability to connect with an audience during presentations and articulate CTM’s value propositions.
Seniority level
Executive
Employment type
Full-time
Job function
Product Management, Customer Service, and Sales
Industries
Travel Arrangements
We’re unlocking community knowledge in a new way.
#J-18808-Ljbffr

Job Summary

We are seeking a highly experienced Senior Business Analyst / Test Lead to oversee software quality assurance and testing functions for a global Core Banking environment. The role involves managing end-to-end testing processes across diverse financial modules such as payments, loans, deposits, guarantees, accounting, and credit risk systems deployed across multiple international business units.

Mandatory Skill-set

• Must have 10+ years of experience, including 5–7 years in test leadership within banking or financial systems;
• Strong expertise in Payments and Cash Management applications;
• Must have hands-on experience with Payments Hub, Clearing, Settlement, and ACH processes;
• In-depth knowledge of ISO20022, SEPA, and SWIFT formats;
• Proven ability in System, Integration, E2E, Regression, and UAT testing.
• Solid understanding of SDLC, STLC, and Defect Life Cycle.
• Must have experience in GPP-SP (Global PayPlus – Service Platform) testing;
• Proficient with JIRA and XRAY for test and defect management.

Desired Skill-set

• Exposure to Retail, Wholesale, and Corporate Banking systems;
• Knowledge of Corporate and Commercial Payments, International and Domestic Payments, Payment Factory/Hub, Correspondent Banking, ACH, Real-Time Payments, Cash and Liquidity Management, Compliance/AML, FX, and messaging (SWIFT and ISO);
• Experience working in Agile environments;
• Hands-on familiarity with data mapping, test automation frameworks, and reporting;
• Experience preparing test documentation such as UAT scripts, test scenarios, and test cases.

Responsibilities

• Lead and manage software quality assurance across multiple platforms and teams to ensure delivery of high-quality applications;
• Define, review, and enhance test strategies and methodologies for continuous improvement;
• Coordinate and oversee system, integration, regression, and user acceptance testing phases across different project teams;
• Align test schedules, environments, and data between internal and external stakeholders;
• Review and approve test plans, results, and release documentation;
• Manage defect reporting, prioritization, and resolution tracking, ensuring timely communication with all stakeholders;
• Prepare and maintain comprehensive test libraries, including scenarios, cases, and results;
• Provide leadership and guidance to QA engineers, testers, and business analysts;
• Collaborate closely with development, operations, and vendor teams to ensure end-to-end quality and readiness;
• Maintain regular reporting on test progress, risks, and quality metrics;
• Ensure compliance with best practices in test governance and lifecycle management;
• Contribute to knowledge sharing, process improvement, and cross-team coordination in a global delivery setup.

Should you be interested in this career opportunity, please send in your updated resume to at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Business Analysis and Quality Assurance Manager is a pivotal leadership position overseeing business analysis and quality assurance functions. This individual will lead teams ensuring accurate capture of business requirements, thorough testing, and solutions meet objectives and quality standards.

• Lead, mentor, and develop Business Analysts and QA specialists to enhance team performance and capabilities.
• Set team goals, conduct performance reviews, and identify training opportunities to drive employee growth and development.

Oversee the gathering, documentation, and analysis of business requirements from stakeholders through facilitation workshops to elicit requirements and clarify business needs.

Develop and implement QA strategies to ensure high-quality solutions by supervising manual and automated tests and driving continuous improvement of QA processes.

Serve as the primary point of contact between business users and IT teams, managing relationships with project sponsors and external vendors to achieve project objectives.

Ensure projects are delivered on time, within scope, and to defined quality standards by monitoring and reporting on project progress and team performance.

• Bachelor's degree in Information Technology or Business, with 5+ years of experience in business analysis and/or quality assurance.
• Strong knowledge of business analysis frameworks and QA methodologies, including experience with project management methodologies.
• Excellent analytical, problem-solving, and critical thinking skills, combined with exceptional communication and interpersonal abilities.

EV-Electric (EVe) Charging Pte Ltd is Singapore's leading EV charging solutions provider, a wholly owned subsidiary of Land Transport Authority (LTA), tasked with managing Electrical Vehicle (EV) charger deployment for carparks across the island and supporting electrical infrastructure upgrades.

You will review and develop short-term and long-term plans for EV charging ecosystem as well as electrical infrastructure upgrades. The projects may include but are not limited to:

· Conduct planning studies and develop strategic roadmap to drive and optimise deployment of electric vehicle charging systems and electrical infrastructure upgrades, including strategies for future scaling up scope, schedule and analyse impact on relevant stakeholders

· Monitor and research technology innovations and disruptors which may improve efficacy, or cause infrastructure obsolescence, and develop technological roadmap to guide EVe's future strategies

· Identify gaps in customer service journey, develop plans to improve lot optimisation, customer experience touchpoints and interoperability of charging network

The job scope includes the following:

· Conceptualise strategic planning initiatives (such as the projects above) with implementable timelines and follow-ups

· Develop and track workplans and coordinate with internal and external stakeholders

· Research and monitor EV Charging technology and trends, assess applications and scalability, develop frameworks to trial new technologies

· Work with Business Development team in implementation and operationalisation of the initiatives

· Generate new insights to improve customer experience and work processes

· Any other ad-hoc duties as assigned

Job Requirements:

· Bachelor's Degree in any field

· At least 3 years of working experience in Strategic Planning, Business Development/Analysis, relevant job experience in EV/EV charging industry is preferred

· Keen interest in urban planning and sustainability works, especially EV and its charging infrastructure

· Strong analytical and planning skills, with the ability to interpret data and trends and generate actionable insights

· Excellent communication (both written and verbal) and presentation skills

· Proactive, resourceful and able to multi-task

Senior Product Analyst, Compliance Systems (Senior Business Analysis Manager)
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me ,
Do the Right Thing , and
Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a highly skilled Senior Product Analyst, Compliance (Senior Business Analysis Manager) to join our progressive data team. This role involves serving as the product analytics lead for our Compliance & Identity team, focusing on a suite of tools like KYC/KYB and sanctions screening. The primary objective is to improve key metrics such as pass rate, time-to-verify, and cost-per-approval by utilizing data, experimentation, and risk-based decisions. This position requires collaboration with various teams, including Product and Engineering, to set the product roadmap and ensure compliance with global regulations.
What You’ll Be Doing
Own the KPI tree for onboarding & compliance journeys, application conversion, pass rate, step-level drop-off, manual-review plus operational health metrics (e.g., queue SLAs, rework loops, operational analytics).
Experimentation & optimization: Design/run A/B tests and pragmatic pre/post analyses on friction points, quantify conversion, risk and ops capacity.
Partner with Compliance/DS to calibrate CRR thresholds, EDD triggers and tailoring for products and markets.
Regulatory & audit readiness: Produce reproducible analyses and clear narratives explaining metric movements, decisions, and outcomes.
Enable self-service: Build trustworthy, documented dashboards and curated datasets, so Compliance, Ops, and PMs can independently track performance and SLAs.
Performance & drift monitoring: Build dashboards for model/rule health (precision/recall, alert mix, drift, data freshness/quality).
Regulatory & audit readiness: Produce reproducible analyses, coverage assessments, and defensible narratives that explain metric movements and product outcomes to auditors and regulators.
Partner with DS & Investigations: Translate typologies and investigator feedback into measurable product signals. Validate whether features/rules improve real-world outcomes.
Stay informed on advancements in data analytics, product analytics practices, and trends in the financial services industry.
What We Look For In You
Product analytics experience (mid to senior levels considered) in tech, fintech, regtech, traditional finance or risk industries. Comfortable owning metrics and decision frameworks end-to-end.
Strong SQL skills and hands-on experience with big data and cloud technologies such as Hadoop, Hive, MaxCompute, Google BigQuery, or equivalent platforms is essential.
Proficiency in Python for data analysis, feature engineering, and building analytics pipelines. Ability to complement SQL with Python-based workflows.
Hands-on with BI and product analytics tools (e.g., DataWind, Tableau/Amplitude), capable of designing event taxonomies and reliable dashboards.
Strong analytical and problem-solving skills, with the ability to draw insights and make strategic recommendations based on data, including
statistical analysis and experiment design .
Excellent communication skills and the ability to present complex data findings to stakeholders, including product or compliance teams and senior leadership.
Collaborative and adaptable mindset, thriving in fast-paced and dynamic work environments.
A proactive, self-motivated approach with a commitment to continuous learning and development.
Nice to have: exposure to crypto/VASP regulations and typical AML data flows (KYC/KYB, CDD, EDD, CRR, TM, CMS)
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-
#LI-ONSITE
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Create a Job Alert
Interested in building your career at OKX? Get future opportunities sent straight to your email.
Apply for this job
Indicates a required field: the form is not included in this refined description.
First Name *
Last Name *
Email *
Phone *
Location (City) *
Resume/CV *
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Education
School Select.
Degree Select.
Start date year
End date year
Would you require work visa sponsorship to work in the advertised location for this role? *
LinkedIn Profile
Website *
What is your notice period to your current employer? *
What language(s) are you fluent in?
Spanish
French
Dutch
German
Greek
Hebrew
Hindi
Japanese
Korean
Persian (Farsi)
Polish
Portuguese
Russian
Swedish
Thai
Turkish
Vietnamese
Other
Where are you currently employed or where were you last employed? *
#J-18808-Ljbffr