3,381 Store Lead jobs in Singapore
Retail Store Operations Lead
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Job Title:
Store Operations Manager
Job Description:
The Store Operations Manager will lead the sales team, build relationships with customers, and maintain a strong visual merchandising presence. The ideal candidate has at least 5 years of managerial experience in retail operations and is familiar with market trends.
Key Responsibilities:
- Motivate and lead the sales team to achieve sales targets.
- Build and maintain strong relationships with the sales team and customers through effective communication.
- Work autonomously while following management direction and strategy.
- Stay up-to-date with current fashion trends and provide input on visual merchandising.
- Train promoters and improve store displays.
- Understand market competitors and brand environment.
- Experience in retail operations, liaising with suppliers, merchandising, etc.
- Work flexible hours, including weekends and public holidays.
- Provide excellent customer service.
Requirements:
- At least 5 years of managerial experience in retail operations.
- Good knowledge of retail business, fashion trends, and visual merchandising.
- Excellent communication, leadership, and coaching skills.
- Ability to work autonomously and as part of a team.
- Familiarity with Microsoft Office and data analysis tools.
Tell employers what skills you have: Coaching, Store Operations, Sales, Customer Service Oriented, Leadership, Microsoft Office, Visual Merchandising, Data Analysis, Autonomy, Inventory, Retail Sales, Administration, Merchandising, Strategy, Inventory Management, Customer Service
Store Manager - Team Lead
Posted today
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Store Leadership Position
We are seeking a highly skilled and experienced store leader to oversee daily operations, manage teams, and drive sales growth. The ideal candidate will possess strong leadership skills, excellent communication abilities, and the ability to motivate and inspire team members to achieve exceptional customer service.
- Proven track record of success in managerial roles, preferably in the retail or food service industry;
- Strong organizational skills with attention to detail, including budget management and financial planning;
- Excellent decision-making and problem-solving abilities, with the capacity to adapt to changing circumstances;
- Ability to foster a positive and inclusive work environment, promoting diversity, equity, and inclusion within the team.
Key Responsibilities:
- Lead and manage store operations, ensuring smooth day-to-day performance and achieving sales targets;
- Develop and implement effective strategies to improve customer satisfaction and loyalty;
- Recruit, train, and develop high-performing team members, fostering a culture of continuous learning and growth;
- Maintain accurate financial records, manage budgets, and ensure compliance with company policies and procedures.
Required Skills:
- Leadership and team management experience, preferably in retail or food service;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members;
- Strategic thinking and problem-solving abilities, with the capacity to analyze data and make informed decisions;
- Adaptability and flexibility, with the ability to respond to changing circumstances and priorities.
CUSTOMER SERVICE
Posted 5 days ago
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Job scope:
- Coordinate execution of import and export related activities.
- Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
- Liaise with internal and external parties to ensure a smooth delivery
- Monitor shipment status and update customers
- Customer-oriented, proactive with good organizational skills
- Ensure proper and timely billing/vendor costing and closing of all job files
- Ad-hoc duties as assigned
Basic requirement:
1. Good communication skills
2. Able to communicate with China agents and customers will add an advantage
3. Pro-active (When making an arrangement) and careful (When doing documentation)
4. Shipping/forwarding background/experience added advantage
5. Candidate with 1 or 2 year shipping documents experience preferred.
6. Able to work in fast-paced environment.
7. Team player as well as independent with little supervision.
#J-18808-Ljbffrcustomer service
Posted 5 days ago
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We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:
- Employment type: Permanent
- Position: Customer Service
- Location: Eco-tech @ Sunview Road
- Outpatient Medical & Dental Benefits Provided
- Working Hours: Monday to Friday, Office Hours (9am – 6pm)
- Salary Package: Up to $3,000 + Bonus
Job Responsibilities:
- Support the sales team and handle daily customer enquiries.
- Support project management, documentation, and routine administration tasks.
- Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
- Efficiently process customer orders and inquiries, verify order details for accuracy.
- Provide order confirmations and communicate with customers to resolve order discrepancies.
- Ensure all billings are done incompliance to payment terms and conditions.
- Collaborate with sales and warehouse team members to ensure order fulfillment.
- Manage filling, document preparation, scheduling and handle incoming calls. Other ad-hoc administrative tasks may be assigned
Job Requirements:
- Minimum ‘O’ Level or equivalent.
- Proficient in Microsoft Office.
- Experience or knowledge of administration or customer service is an advantage
- Shipping and forwarding experience will be preferred. Good team player with a responsible attitude
Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.
#J-18808-LjbffrCustomer Service
Posted 6 days ago
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Responsibilities:
- Manage customer's requests and queries
- Handle clients' phone calls, emails, and correspondence
- Retrieve and assist Customer documents
- Assist in planning and organizing Customer Care
- Maintain filing systems, document organization, and general office administration as needed
- Handle information with utmost confidentiality and professionalism
- Streamline customer process
- Manage monthly KPI of cases
- Every Monday to Friday, 9am to 6pm
Benefits & Perks:
- Opportunities for career growth and personal development
- A supportive and collaborative work environment
- Monthly salary + AWS/Bonus
- Starting Salary of $2,000
Qualifications:
- Strong customer communication skills
- English and second language
- Proficient in Microsoft Office (Word, Excel, Outlook)
Customer Service
Posted 10 days ago
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Job Highlights
- We offer attractive salary commensurate with work experience
- Great opportunities for learning & career advancement
- Medical, dental & insurance benefits
JOB RESPONSIBILITIES
- Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
- Maintain relationships with customers, shipping line, PSA & relevant parties.
- Do following up customer orders from start to the end.
- Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
- Solve customer problems and help resolve issues.
- Preparing bills and invoices.
- Ensure accurate and timely data entry into the inhouse system.
- Excellent multitasking skills within their work space as well as computer software programs.
- Cooperative and helps to promote teamwork.
JOB REQUIREMENTS
- Fresh graduates are welcome to apply
- Computer literacy
- Good interpersonal skill
- Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain
Working Hours
Mon - Fri (8:30am to 5:30pm)
Sat (8:30am to 12:30pm)
Working Location
6 Tuas Avenue 6, Singapore 639311
#J-18808-LjbffrCustomer Service
Posted 13 days ago
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Job Highlights
Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT
Perfect Attendance Bonus
Good Performance Bonus
Long Service Bonus
Project Bonus
Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.
Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:
- Address customer feedback promptly and professionally to ensure high levels of satisfaction.
- Identify and implement process improvements to enhance customer experience.
- Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
- Attend to customer inquiries across various channels in a timely and courteous manner.
- Ensure the accurate and timely processing and execution of customer orders.
- Coordinate with internal departments and third parties to fulfill customer requests.
- Maintain strong customer relationships by providing accurate product information and dedicated sales support.
- Handle and resolve customer complaints and feedback efficiently.
- Generate monthly customer statements and monitor payment statuses.
- Perform any ad-hoc duties as assigned by the department head.
Requirements
- A minimum of a Degree in any field.
- At least 2 years of relevant experience in customer service or administrative roles.
- Excellent written and verbal communication skills.
- Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
- Strong problem-solving and conflict resolution skills.
- Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
- Ability to perform under pressure in a fast-paced environment.
- A customer-centric mindset with a passion for delivering excellent service.
- Meticulous, detail-oriented, and process-driven.
- Patient, empathetic, and adaptable in handling different customer situations.
Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM
We regret that only shortlisted candidates will be notified.
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CUSTOMER SERVICE
Posted 13 days ago
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URGENT HIRING: Airport Transfer Planner (Customer Service)
Singapore | Full-Time | Salary: $2,000 - $3000 + Bonus
Why Join Us?
Leading limousine & airport transfer company
Fast-paced, rewarding role with growth opportunities
Friendly team & supportive management
Your Job:
- Plan & dispatch airport transfers (SIN Changi)
- Handle VIP clients & corporate bookings
- Ensure smooth operations with drivers
Requirements:
Organized & tech-savvy
Customer service experience (Transport)
Able to work shifts 12 hour shift must be able to work on weekend
Apply Now: Send resume to
Call/WhatsApp: 90588837
Customer Service
Posted 13 days ago
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Job Description
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Company: C P WORLD PTE. LTD.
Job Title: Customer ServiceReference: MCF-2025-1067920
Address: 2 BUKIT MERAH CENTRAL 159835
Type: Full Time
Level: Non-executive
Experience: 1 year
Industry: Logistics / Supply Chain
Salary: $2,700 to $3,800 Monthly
Applications: 7 applications
Posted Date: 21 Jul 2025
Closing Date: 20 Aug 2025
Additional Info: See how you compare with other applicants
Skills Required:
- Microsoft Excel
- Arranging
- Supply Chain
- Data Entry
- SAP
- Transportation
- Microsoft Word
- Customer Service
- Shipping
- Able To Work Independently
Develop your career skills and experiences to increase your value and become exceptional in your job by developing your skills.
#J-18808-LjbffrCustomer Service
Posted 13 days ago
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RESPONSIBILITIES
1. To manage customer's shipment request and communicate promptly.
2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.
3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.
JOB REQUIREMENTS
1. Strongly preferred with at least 1-2 years' experience in shipping or freight forwarding
2. Preferred knowledge of export/import and transshipment regulations and requirements
Working hours
· Monday – Friday: 8am – 5pm
· Saturday: 8am – 12pm
Working Location
· 14 Tuas Avenue 6
Reporting Manager
· CS Manager
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