286 Spas jobs in Singapore

Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.

Overview
Job Title : General Manager – Luxury Massage & Spa
Job Overview :
Our client operates multiple luxury spa branches in Singapore. They are looking to hire 2 x Spa General Managers who can oversee and elevate the daily functions of their spas.
Working hours 5 days 44 hours a week, fully onsite.
Annual leave of 10 days + 1 day per additional year of service (cap at 14 days).
Singaporeans or Singapore PRs preferred due to quota limitations *
Responsibilities
Oversee daily spa operations, ensuring the highest levels of service and customer satisfaction.
Manage, train, and motivate team of 30 staff, ensuring adherence to spa protocols and customer care standards.
Develop and implement operational strategies to improve service delivery and efficiency.
Monitor inventory, supplies, and procurement to ensure smooth operations.
Handle customer inquiries, complaints, and feedback with professionalism.
Collaborate with the marketing team to drive customer engagement and retention strategies.
Ensure compliance with health and safety regulations within the spa environment.
Prepare and manage budgets, financial reporting, and operational forecasts.
Foster a positive work environment that enhances employee satisfaction and productivity.
Maintain the spa’s upmarket image through attention to detail in service quality, cleanliness, and customer experience.
Qualifications
A minimum of 2 years in a management role within the luxury or wellness sector.
Diploma or Degree not required.
Excellent customer service and communication skills
Prior spa management experience will be given priority consideration
Seniority level: Mid-Senior level
Employment details
Employment type: Full-time
Job function: Management, Customer Service, and Training
Industries: Wellness and Fitness Services
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Roles & Responsibilities
Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
Ensure customer satisfaction by addressing client needs and promptly resolving any issues
Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
Regularly evaluate service quality and client satisfaction and make necessary adjustments
Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand
Requirements
Able to work on public holiday
Able to work and stand for long hours
Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
Decent communication skills, both verbal and written.
Excellent people skills.
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1 day ago Be among the first 25 applicants
Additional Information
Job Number:
Job Category: Spa
Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore,
Schedule: Full Time
Position Type: Management
Located Remotely?: N
Job Summary
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education And Experience
High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
Assumes the responsibilities of the Spa Director in his/her absence.
Ensures all employees have the proper supplies, equipment and uniforms.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Manages supplies and equipment inventories within budget.
Maintains cleanliness of spa and related areas and equipment.
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
Strives to improve service performance.
Conducting Human Resources Activities
Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
Ensures employees understand expectations and parameters.
Brings issues to the attention of the department manager and Human Resources as necessary.
Observes service behaviors of employees and providing feedback to individuals.
Participates in employee progressive discipline procedures.
Participates in an on-going employee recognition program.
Reviews comment cards and guest satisfaction results with employees.
Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Supervises on-going training initiatives and conducting training when appropriate.
Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
Celebrates successes and publicly recognizes the contributions of team members.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Overview
Job Description & Requirements:
Responsibilities
Manage the whole outlet, including staff, customers, and daily operations.
Plan staff schedules and manage stock orders.
Work with team to achieve monthly sales targets.
Handle customer feedback and ensure service quality.
Guide and train beauticians to improve their skills.
Qualifications
At least 5 years of hands-on experience in a beauty salon or spa.
Strong practical knowledge in facial, beauty, and eyebrow embroidery services.
Speak English and Mandarin.
Willing to work weekends and public holidays.
Ability to manage the outlet, including staff, customers, and daily operations.
All races are welcome to apply.
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Join to apply for the
Spa Manager
role at
PARKROYAL COLLECTION Pickering, Singapore
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building. Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2024’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections.
The Spa Manager ensures that every guest who enters the spa & fitness is assisted and cared for and that the members’/guests’ scheduled at the Spa is acceptable and known to the necessary persons. Treatment packages are fulfilled and retail products made aware to all members/guests that enter the Spa. He / she oversees the spa and fitness operation team and assists the Management in ensuring that the outlet runs an efficient and profitable operation.
Responsibilities
Meets & handles potential members and any other walk-in clients/guests in a professional, well- mannered and friendly way.
Conducts outlet tours to new clients/guests whenever necessary.
Handles member/guest’s requests and complaints and provide vital information to the Management for the purpose of improving members’/guests’ satisfaction.
Builds good, professional relationships with all members/guests and deals with any queries with the objective of offering the member/guest an excellent service standard.
Carries out consultations when necessary.
Ensures fulfilment of all members’ benefits or guests’ privileges and that all members / guests are attended to in the spa.
Monitors and supports Executives and associates in advising and closing sales of packages and retail products.
Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa to visitors.
Manages and upkeeps Level 5 Lifestyle floor – gym, pool, Spa as a whole to offer complete “lifestyle” package and services to public and guests.
Supervises the day-to-day operations of Spa, Pool and gym including rostering, cleanliness, maintenance of the Lifestyle floor.
Oversees and coordinates workshops and any other events associated with the hotel.
Initiates maintenance of the facilities and equipment of the outlet and level 5 and ensures that good working conditions of the facilities.
Assists in monitoring operations budgets and ensures all costs/sales commission are controlled.
Ensures associates’ professionalism while handling guests/members.
Fully understands the rules and regulations of the outlet and ensures that all hygiene standards, fire and safety rules and regulations are met and adhered to.
Manage the rostering, keeping a proper record of overtime hours, Public Holiday & annual leave for a team comprising of lifestyle Co-ordinator and Spa therapists.
Talent Profile
Minimum diploma in Hospitality Management preferrably in Spa Management.
With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.
Minimum 2 years experience in similar capability and/or at least 5 years in Spa Management.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Hospitality
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Responsibilities
Manage day-to-day sales and operations of spa business
Achieve personal and outlet sales targets consistently
Work closely with the Marketing Department on the execution of sales and promotional activities, and handle social media/phone inquiries
Build customer relationships into long-term clients
Handle customers’ feedback and provide service recovery where necessary.
Evaluate staff performance, provide feedback, and offer coaching.
Analyse, maintain, and develop standard operating procedures
Handle ad-hoc duties and projects assigned by management
Build and motivate the operations team to boost sales performance
JOB REQUIREMENTS:
Required language(s): English, Mandarin (to handle Mandarin-speaking customers).
Required Skill(s): team management, sales and operations, consultation, customer service
At least 3 years of relevant sales experience in the aesthetics industry, and experience in outlet management.
Well-groomed with a pleasant personality
Results-driven and service-oriented with proven sales track record.
Strong aptitude in sales promotional techniques
How to Apply
Interested candidates can send their resume to

or

Working Location
Fu Lu Shou Complex, 149 Rochor Road, (S)
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Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.

Job Description & Requirements

Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.