25 Spa Esprit Group jobs in Singapore

About Us

De Beaute is a premier Beauty and Wellness Spa dedicated to providing exceptional wellness and beauty services to our valued clients. We take pride in creating a relaxing and welcoming environment for all our visitors.

Job Description

We are seeking a friendly Front Desk Customer Service Officer to welcome clients, manage appointments and inquiries, and ensure an exceptional guest experience.

Key Responsibilities:

• Greet and welcome clients with a warm and professional demeanor

• Manage appointment bookings and scheduling using our system

• Handle phone calls, emails, and walk-in inquiries promptly and courteously

• Provide information about our services, promotions, and packages

• Maintain the cleanliness and organization of the reception area

• Process payments and manage billing accurately

• Coordinate with therapists and spa staff to ensure timely service delivery

• Handle customer feedback and resolve any issues efficiently

Requirements:

• Minimum SPM/O-Level or equivalent; diploma in hospitality or related field is a plus

• At least one year of customer service experience, preferably in the beauty, spa, or hospitality industry

• Excellent communication and interpersonal skills

• Proficient in using computer systems and appointment software

• Friendly, approachable, and professional attitude

• Ability to multitask and work in a fast-paced environment

Working Hours:

• Monday to Friday: 10:30 AM to 8:00 PM

• Saturday: 10:00 AM to 6:00 PM

• Sunday and Public Holidays: Off

Interested applicants, please SMS or WhatsApp to

Only shortlisted candidates will be contacted for an interview.

Beauty and Wellness Spa Front Desk Customer Service Officer

About Us

De Beaute is a premier Beauty and Wellness Spa dedicated to providing exceptional wellness and beauty services to our valued clients. We take pride in creating a relaxing and welcoming environment for all our visitors.

Job Description

We are seeking a friendly Front Desk Customer Service Officer to welcome clients, manage appointments and inquiries, and ensure an exceptional guest experience.

Key Responsibilities:

• Greet and welcome clients with a warm and professional demeanor

• Manage appointment bookings and scheduling using our system

• Handle phone calls, emails, and walk-in inquiries promptly and courteously

• Provide information about our services, promotions, and packages

• Maintain the cleanliness and organization of the reception area

• Process payments and manage billing accurately

• Coordinate with therapists and spa staff to ensure timely service delivery

• Handle customer feedback and resolve any issues efficiently

Requirements:

• Minimum SPM/O-Level or equivalent; diploma in hospitality or related field is a plus

• At least one year of customer service experience, preferably in the beauty, spa, or hospitality industry

• Excellent communication and interpersonal skills

• Proficient in using computer systems and appointment software

• Friendly, approachable, and professional attitude

• Ability to multitask and work in a fast-paced environment

Working Hours:

• Monday to Friday: 10:30 AM to 8:00 PM

• Saturday: 10:00 AM to 6:00 PM

• Sunday and Public Holidays: Off

Interested applicants, please SMS or WhatsApp to

Only shortlisted candidates will be contacted for an interview.

Beauty and Wellness Spa Front Desk Customer Service Officer

About Us

De Beaute is a premier Beauty and Wellness Spa dedicated to providing exceptional wellness and beauty services to our valued clients. We take pride in creating a relaxing and welcoming environment for all our visitors.

Job Description

We are seeking a friendly Front Desk Customer Service Officer to welcome clients, manage appointments and inquiries, and ensure an exceptional guest experience.

Key Responsibilities:

- Greet and welcome clients with a warm and professional demeanor

- Manage appointment bookings and scheduling using our system

- Handle phone calls, emails, and walk-in inquiries promptly and courteously

- Provide information about our services, promotions, and packages

- Maintain the cleanliness and organization of the reception area

- Process payments and manage billing accurately

- Coordinate with therapists and spa staff to ensure timely service delivery

- Handle customer feedback and resolve any issues efficiently

Requirements:

- Minimum SPM/O-Level or equivalent; diploma in hospitality or related field is a plus

- At least one year of customer service experience, preferably in the beauty, spa, or hospitality industry

- Excellent communication and interpersonal skills

- Proficient in using computer systems and appointment software

- Friendly, approachable, and professional attitude

- Ability to multitask and work in a fast-paced environment

Working Hours:

- Monday to Friday: 10:30 AM to 8:00 PM

- Saturday: 10:00 AM to 6:00 PM

- Sunday and Public Holidays: Off

Interested applicants, please SMS or WhatsApp to .

Only shortlisted candidates will be contacted for an interview.

About Us

De Beaute is a premier Beauty and Wellness Spa dedicated to providing exceptional wellness and beauty services to our valued clients. We take pride in creating a relaxing and welcoming environment for all our visitors.

Job Description

We are seeking a friendly Front Desk Customer Service Officer to welcome clients, manage appointments and inquiries, and ensure an exceptional guest experience.

Key Responsibilities:

- Greet and welcome clients with a warm and professional demeanor

- Manage appointment bookings and scheduling using our system

- Handle phone calls, emails, and walk-in inquiries promptly and courteously

- Provide information about our services, promotions, and packages

- Maintain the cleanliness and organization of the reception area

- Process payments and manage billing accurately

- Coordinate with therapists and spa staff to ensure timely service delivery

- Handle customer feedback and resolve any issues efficiently

Requirements:

- Minimum SPM/O-Level or equivalent; diploma in hospitality or related field is a plus

- At least one year of customer service experience, preferably in the beauty, spa, or hospitality industry

- Excellent communication and interpersonal skills

- Proficient in using computer systems and appointment software

- Friendly, approachable, and professional attitude

- Ability to multitask and work in a fast-paced environment

Working Hours:

- Monday to Friday: 10:30 AM to 8:00 PM

- Saturday: 10:00 AM to 6:00 PM

- Sunday and Public Holidays: Off

Interested applicants, please SMS or WhatsApp to .

Only shortlisted candidates will be contacted for an interview.

About the role

As a Spa Therapist at PARKROYAL COLLECTION Marina Bay, Singapore, you will be responsible for delivering exceptional spa treatments and services to our guests. This is a permanent role and is located in the Marina Bay area of Singapore.

What you'll be doing

• Providing high-quality spa treatments and services to guests, ensuring a relaxing and rejuvenating experience
• Maintain a thorough understanding of all spa treatments and services to recommend the best options to guests
• Ensure all spa tools, equipment and treatment areas are clean, well-stocked and in excellent condition
• Actively participate in spa team meetings to share feedback and ideas for improving guest experiences
• Adhere to all health, safety and hygiene standards to create a safe environment for our guests and colleagues
• Assist with spa reception duties as needed, including scheduling appointments and processing payments

Talent Profile:

• Minimum 3 years' experience as a qualified Spa Therapist, preferably in a luxury hotel or resort setting
• Certification in massage therapy, body treatments and other spa services, specializing in Tui Na is a plus
• Excellent customer service skills and the ability to provide a personalised, high-end guest experience
• Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene
• Ability to work effectively as part of a team as well as independently
• Proficient in English both speaking and writing
• Basic level computer skills

What we offer

• Comprehensive healthcare and insurance coverage
• Generous annual leave and wellness days
• Opportunities for career development and training
• Discounts on hotel stays and dining experiences
• A supportive and inclusive work culture

About us

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

We are seeking a skilled and experienced Spa Therapist to join our team. As a Spa Therapist, you will be responsible for delivering a variety of spa services including body treatments, massages, waxing and manicure/pedicure in a safe and comfortable manner.

• Maintain equipment and ensure inventory levels are adequate.
• Keep accurate records and maintain client files.
• Ensure the treatment room is clean and well-stocked at all times.
• Respond promptly and professionally to customer inquiries and concerns.
• Suggest and promote retail products or additional services as needed.
• Adhere to strict hygiene standards and health and safety regulations.
• Cooperate with management on any issues that may arise.
• Stay up-to-date with industry trends and best practices.

The ideal candidate will possess the following skills and qualifications:

• Foot Care
• Hair Care
• Water Treatment
• Inventory Management
• Waxing
• Fitness
• Reflexology
• Retail Sales
• Administration
• Spa Operations
• Target Oriented
• Consulting
• Customer Service
• Skin Care

Job Description

• Prepare monthly detailed reports on buying/service subscription trends, customer requirements, and profits
• Undertake store administration duties such as managing store budgets and updating financial records
• Monitor inventory levels and order new items upon low stocks
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.
• Regularly evaluates business processes, procedures, and systems, and makes recommendations as necessary
• Perform skin and body analysis for new and existing customers
• Exposures to diverse beauty treatments, including skin, face, body, slimming, hair removal, skin whitening, etc.
• Makes professional recommendations on products, treatments, and service packages to customers
• Responsible for staffing, staff development, and training
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Arrange training programs and skill upgrading courses for company staff
• Responsibly for Sales and achieving Sales KPI and target
• Manage customer complaints on a timely manner

• Minimum 3-5 years experience preferred
• Strong leadership capability in a fast-paced environment
• Excellent customer service skills
• Proficiency in MS office
• Able to work retail hours, weekends, and public holidays

Please submit your resume to or WhatsApp

About REKOOP FLEX

REKOOP FLEX is a premium recovery and wellness club in Singapore dedicated to helping members restore balance, enhance performance, and achieve holistic well-being. Through cutting-edge therapies, personalised care, and a supportive community, we create transformative experiences that empower our members to look, feel, and perform at their best.

The Spa & Wellness Centre Manager oversees the daily operations of REKOOP FLEX, ensuring exceptional guest experiences and smooth, efficient service delivery. This role is responsible for leading the team to achieve sales and membership goals, maintaining operational excellence through strict adherence to SOPs, and providing ongoing training and guidance to staff. The Manager is both a strategic leader and hands-on operator, fostering a high-performance, guest-focused culture while driving revenue growth and supporting the long-term success of the club.

Leadership & Team Development

• Lead, motivate, and inspire the team of Wellness Coordinators and Hosts to deliver outstanding service and sales performance.
• Provide ongoing training, coaching, and development to team members.
• Oversee staff scheduling and ensure optimal coverage during peak and off-peak hours.
• Conduct regular performance reviews and address development needs.

Sales & Revenue Growth

• Drive the team to achieve membership, service package, and product sales targets.
• Lead by example in promoting REKOOP’s services and benefits to guests.
• Implement sales strategies and track performance metrics.
• Collaborate with marketing to support promotions, campaigns, and guest retention initiatives.

Operational Excellence

• Ensure all front-of-house, treatment rooms, and wellness facilities operate smoothly and are maintained to premium standards.
• Guarantee compliance with all SOPs and operational checklists for equipment and facilities.
• Monitor the cleanliness, safety, and readiness of all areas.
• Proactively resolve operational issues and guest concerns.

Training & SOP Compliance

• Conduct regular training on service standards, wellness techniques, and safety procedures.
• Ensure every team member is familiar with and follows REKOOP’s SOPs for equipment, treatments, and guest experience.
• Provide corrective coaching and guidance when standards are not met.

Guest Experience

• Deliver an exceptional and personalised guest experience by setting and upholding premium service standards.
• Actively engage with members to understand their needs and encourage loyalty.
• Handle escalated guest feedback with professionalism and care.

Reporting & Administration

• Maintain accurate records for appointments, guest data, and payments.
• Oversee inventory management and ordering of supplies.
• Report regularly to management on sales performance, team updates, and operational matters.

• Minimum 2 years of experience in spa, wellness, hospitality, or related operations, with at least 1 year in a leadership role.
• Proven track record of driving sales and achieving revenue targets.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Organised, detail-oriented, and able to multitask in a fast-paced environment.
• Knowledge of wellness, spa therapies, or fitness is an advantage.
• Flexible to work shifts, evenings, weekends, and public holidays as required.

• Competitive salary with incentives and bonus opportunities.
• Clear career progression within a respected wellness and lifestyle brand.
• Ongoing professional development and training.
• A supportive, dynamic, and growth-oriented work culture.

Beauty & Spa Wellness Receptionists

De Beaute Modern Beauty, Slimming & Wellness Spa is renowned for exceptional guest care and a serene, polished atmosphere. We are seeking warm, detail-oriented Receptionists to be the welcoming face of our spa—managing bookings, hosting check-in/out, and ensuring every guest enjoys a seamless, elevated experience.

Key Responsibilities

• Schedule and Daily bookings of customers' appointments; coordinate Beauty and Massage therapists

• Greet guests, manage check-in/out, and offer tea/water amenities

• Answer calls, emails, and DMs; manage waitlists and confirmations

• Schedule and modify appointments; coordinate therapist/stylist calendars

• Process payments, gift cards, memberships, tips, and retail sales

• Maintain a pristine front desk, lounge, and retail display

• Educate guests on services, add-ons, packages, and products

• Troubleshoot booking conflicts and resolve guest concerns professionally

• Update client profiles, intake forms, and notes in spa software

• Support inventory counts and retail restocking

• Uphold brand standards, privacy, and hygiene protocols

Qualifications

• 1+ year in front desk, spa/salon, hotel, or luxury retail preferred

• Comfortable with POS and scheduling software

• Warm, polished communication and a service-first mindset

• Organized multitasker; calm under pressure

• Availability for evenings/weekends/holidays as needed

• Beauty/wellness product knowledge a plus

Working Hours:

• Monday to Friday: 10:30 AM to 8:00 PM

• Saturday: 10:00 AM to 6:00 PM

• Sunday and Public Holidays: Off