8 Smart City Consultant jobs in Singapore

We are representing an International Design Practice on an Urban Planner role.

• Steward projects from inception to realization, ensuring each is imbued with intentional design.
• Craft Pre-concept and Concept Masterplans that set the tone for prestigious, influential projects.
• Develop thoughtful urban design strategies, nuanced technical studies, and illustrative diagrams.
• Harmonize efforts among internal teams and external consultants with an eye toward cohesion.
• Participate as a key voice in client presentations, articulating design ideas with understated elegance and precision.

Requirements

• A Masters/Degree background in architecture, environmental engineering, or urban planning
• At least 10 years of experience in masterplanning, with a focus on the relevant field.
• Demonstrated expertise in design and hand-drawing with the ability to consistently meet project timelines.

If this opportunity aligns with your skills and experience, please submit your resume to

Dickson KOH | Managing Partner
Head, Infrastructures Practice
EA Registration R

**(What the role is)**GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.**(What you will be working on)**You will be part of a dynamic team working on user experience design for internal officer workflow systems that power Singapore's transport infrastructure operations. In this role, the Senior UX Designer or UX Designer is expected to undertake the following areas of work:**(i) User Research and Workflow Analysis*** Conduct comprehensive user research with government officers across different departments and agencies to understand workflow requirements and pain points* Develop comprehensive user journeys and task flows for multi-step approval processes, incident management workflows, and regulatory compliance systems* Create detailed user personas, journey maps, and service blueprints for officer workflows* Map existing workflows and identify opportunities for automation and efficiency improvements**(ii) Interface Design and User Experience*** Design intuitive and efficient user interfaces for internal workflow systems used by government officers for operational processes, regulatory compliance, and service delivery* Create user-centered designs that streamline complex administrative tasks and improve officer productivity* Design sophisticated visualization dashboards and interfaces for real-time monitoring, performance metrics, and operational intelligence systems* Create user experiences that account for the safety-critical nature of transport operations and real-time system constraints**(iii) Design Systems and Standards*** Develop and maintain design systems and reusable UI component libraries for consistency across government platforms* Ensure all designs meet accessibility standards (WCAG) and government digital service standards* Create wireframes, mockups, and interactive prototypes using modern design tools* Provide detailed design specifications, style guides, and assets for development teams**(iv) Technical Collaboration*** Work closely with development teams to ensure design feasibility and implementation quality* Participate in Agile ceremonies including sprint planning, retrospectives, and daily standups* Conduct design reviews and provide guidance throughout the development lifecycle* Collaborate with solution architects and engineers to integrate UI/UX solutions with backend systems**(v) Innovation and Emerging Technologies*** Explore integration of AI/ML capabilities to enhance user experience and automate routine tasks* Research and propose innovative UI/UX solutions leveraging IoT data and smart city technologies* Stay updated on emerging trends in government digital services and public sector technology* Advocate for user-centered design practices across government digital transformation initiatives**Additional Information:**The objective is to enhance and modernize internal workflow systems used by government officers managing Singapore's transport infrastructure, particularly in traffic, regulation, and operational domains. The team aims to deliver safe, efficient, real-time systems that increase officer productivity and streamline complex administrative procedures through digital transformation.Designers are expected to simplify complex workflows such as multi-step approvals, incident management, and regulatory compliance in safety-critical, real-time environments. They must create intuitive, user-centred interfaces that reduce friction, improve usability, and support effective decision-making for transport officers.**(What we are looking for)*** Bachelor’s or Master’s Degree in Computer Science, Engineering, or related technical field with minimum 5 years of relevant experience in UI/UX design and solution* Strong expertise in intelligent transport systems, traffic management, user design and user journey methodology or related domains with proven track record of delivering complex technical solutions* Familiarity with machine learning, AI, and IoT technologies as applied to transport and smart city solutions* Good communication and interpersonal skills, and strong team players.GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.Learn more about life inside GovTech at go.gov.sg/GovTechCareersThe Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!
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Customer Success Associate, Smart City Kitchens - Singapore
Who we are
At Smart City Kitchens, we're dedicated to creating commercial kitchens designed specifically for food delivery. We present a low-risk, minimal upfront investment, and substantial potential for growth, providing a golden opportunity for small to medium-sized F&B operators to initiate and expand their culinary ventures, be it a restaurant or a flourishing food delivery enterprise, while simultaneously collaborating with enterprises to transform their restaurant businesses into more integral parts of everyday life through our innovative cloud kitchens model.
What you’ll do
Customer Onboarding
Deliver a seamless onboarding experience to new customers.
Understand client goals and provide tailored support toward their kitchens’ go-live plan.
Relationship Management
Develop deep relationships with customers by regularly checking in on their business health level and development plan.
Serve as the primary point of contact for your accounts. Responsible for the inbound inquiries and working with internal stakeholders to provide answers and solutions.
Manage escalations efficiently while maintaining a high level of customer satisfaction.
Act as the customer’s advocate internally. Surface issues to internal teams to ensure our customers’ feedback is represented and solutions are prioritized.
Ensure customers are paying their invoices on time and engage proper stakeholders when late payment needs to be escalated; support as necessary.
Strive for contract renewals and increase customer lifetime value with us.
Collaborate with the sales team to uncover upsell/cross-sell opportunities.
Drive customer value-added projects, from ideation to execution, and with the best possible outcome for our customers and business.
Communicate new initiatives launched by Smart City Kitchens to customers, and obtain buy-ins and sign-ups.
What we’re looking for
1-3 years of experience in Customer Success, Account Management, or related roles in a F&B or real estate environment.
Conversational Chinese is highly preferred.
First principle thinking and the ability to use data to drive decisions.
Result-driven approach and problem-solving skills.
Strong interpersonal, presentation, and communication skills.
High emotional intelligence and a customer-centric mindset.
Positivity and resilience, with experience managing SME accounts.
Knowledge ofthe Singapore F&B industry.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.
Pioneer position: This role will shape the workplace policies and practices of a hyper-growth startup that presents unique employment experiences.
What else you need to know
This is an on-site role based in our Singapore office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Smart City Kitchens!
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Ministry of Digital Development and Information

Permanent/Contract

Closing on 31 Oct 2025

What the role is

The Smart Nation Group – Digital Government (SNDG), under the Prime Minister's Office (PMO) and administratively managed by the Ministry of Digital Development and Information (MDDI), plans and prioritizes key Smart Nation and digital government projects, raises the standards of Government ICT and services, builds long-term capabilities for the public sector, and promotes adoption and participation in digital and smart innovations. It takes a whole-of-nation effort, and we will actively engage the public, the industry and fellow agencies as we build a Smart Nation together.
The Smart City Division supports infrastructure and S&T agencies in delivering Smart City use cases through key enablers such as data, cybersecurity, and emerging technologies including AI, robotics, and digital twins. Our goal is to help agencies make smarter decisions and operate more effectively in the planning and management of the city, while enabling innovations that simplify the urban experience for citizens.

What you will be working on

Policy, Strategy & Planning

• Co-develop strategies to enable infrastructure and S&T agencies to drive Smart City use cases.

• Formulate data and cybersecurity policies to support Smart City development and implementation.

• Work with agencies to translate policy goals into product strategies and actionable delivery plans.

• Monitor emerging technologies (e.g. AI, robotics, digital twins) and assess their relevance and application for government.

Programme & Stakeholder Management

• Lead key workstreams and manage cross-agency programmes, ensuring alignment and timely delivery.

• Coordinate with agencies and partners to shape operations-technology roadmaps and implementation plans.

• Support the staffing of inter-agency committees, taskforces, and external engagements as needed.

Technical & Product Oversight

• Collaborate with product teams to ensure alignment in the development of middleware and shared systems that enable Smart City capabilities.

• Evaluate funding proposals and provide guidance to harmonise technologies and promote adoption of common WOG platforms.

• Champion product thinking and support experimentation to unlock new modes of service delivery.

What we are looking for

• Minimum 5 years of experience in strategic planning, product management, programme delivery, policy development, digital transformation, or urban technology.

• Experience coordinating across functions and leading small teams or projects.

• Familiarity with Smart City concepts, data architecture, digital government systems, or technologies such as AI, IoT, and digital twins.

• Strategic thinker with the ability to navigate ambiguity, simplify complex problems, and align stakeholders toward shared goals.

• Excellent communication and interpersonal skills, with the ability to operate effectively across public and private sector partners.

About Ministry of Digital Development and Information

The Ministry of Digital Development and Information (MDDI) drives Singapore's digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government's digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government's information and public communication policies.

About your application process

This job is closing on 31 Oct 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Ministry of Digital Development and Information or the wider Public Service.

Ministry of Digital Development and Information

Permanent/Contract

Closing on 31 Oct 2025

What the role is

The Smart Nation Group – Digital Government (SNDG), under the Prime Minister's Office (PMO) and administratively managed by the Ministry of Digital Development and Information (MDDI), plans and prioritizes key Smart Nation and digital government projects, raises the standards of Government ICT and services, builds long-term capabilities for the public sector, and promotes adoption and participation in digital and smart innovations. It takes a whole-of-nation effort, and we will actively engage the public, the industry and fellow agencies as we build a Smart Nation together.
The Smart City Division supports infrastructure and S&T agencies in delivering Smart City use cases through key enablers such as data, cybersecurity, and emerging technologies including AI, robotics, and digital twins. Our goal is to help agencies make smarter decisions and operate more effectively in the planning and management of the city, while enabling innovations that simplify the urban experience for citizens.

What you will be working on

Policy, Strategy & Planning

• Co-develop strategies to enable infrastructure and S&T agencies to drive Smart City use cases.

• Formulate data and cybersecurity policies to support Smart City development and implementation.

• Work with agencies to translate policy goals into product strategies and actionable delivery plans.

• Monitor emerging technologies (e.g. AI, robotics, digital twins) and assess their relevance and application for government.

Programme & Stakeholder Management

• Lead key workstreams and manage cross-agency programmes, ensuring alignment and timely delivery.

• Coordinate with agencies and partners to shape operations-technology roadmaps and implementation plans.

• Represent the division in inter-agency committees, taskforces, and external engagements as needed.

Technical & Product Oversight

• Collaborate with product teams to ensure alignment in the development of middleware and shared systems that enable Smart City capabilities.

• Evaluate funding proposals and provide guidance to harmonise technologies and promote adoption of common WOG platforms.

• Champion product thinking and support experimentation to unlock new modes of service delivery.

Team Leadership

• Coach and develop a multidisciplinary team with strengths across policy, technology, and user research.

• Foster a collaborative and high-performing team culture, encouraging ownership and initiative.

• Provide day-to-day guidance and serve as a thought partner for navigating complex challenges.

What we are looking for

• At least 10–12 years of experience spanning product management, programme delivery, policy development, digital transformation, or urban technology.

• Strong cross-functional leadership and team management experience.

• Familiarity with Smart City concepts, data architecture, digital government systems, or technologies such as AI, IoT, and digital twins.

• Strategic thinker with the ability to navigate ambiguity, simplify complex problems, and align stakeholders toward shared goals.

• Excellent communication and interpersonal skills, with the ability to operate effectively across public and private sector partners.

About Ministry of Digital Development and Information

The Ministry of Digital Development and Information (MDDI) drives Singapore's digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government's digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government's information and public communication policies.

About your application process

This job is closing on 31 Oct 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Ministry of Digital Development and Information or the wider Public Service.

What the role is:
The Smart Nation Group – Digital Government (SNDG), under the Prime Minister’s Office (PMO) and administratively managed by the Ministry of Digital Development and Information (MDDI), plans and prioritizes key Smart Nation and digital government projects, raises the standards of Government ICT and services, builds long-term capabilities for the public sector, and promotes adoption and participation in digital and smart innovations. It takes a whole-of-nation effort, and we will actively engage the public, the industry and fellow agencies as we build a Smart Nation together.
The Smart City Division supports infrastructure and S&T agencies in delivering Smart City use cases through key enablers such as data, cybersecurity, and emerging technologies including AI, robotics, and digital twins. Our goal is to help agencies make smarter decisions and operate more effectively in the planning and management of the city, while enabling innovations that simplify the urban experience for citizens.
What you will be working on:
Policy, Strategy & Planning: Co-develop strategies to enable infrastructure and S&T agencies to drive Smart City use cases. Formulate data and cybersecurity policies to support Smart City development and implementation. Work with agencies to translate policy goals into product strategies and actionable delivery plans. Monitor emerging technologies (e.g. AI, robotics, digital twins) and assess their relevance and application for government.
Programme & Stakeholder Management: Lead key workstreams and manage cross-agency programmes, ensuring alignment and timely delivery. Coordinate with agencies and partners to shape operations-technology roadmaps and implementation plans. Represent the division in inter-agency committees, taskforces, and external engagements as needed.
Technical & Product Oversight: Collaborate with product teams to ensure alignment in the development of middleware and shared systems that enable Smart City capabilities. Evaluate funding proposals and provide guidance to harmonise technologies and promote adoption of common WOG platforms. Champion product thinking and support experimentation to unlock new modes of service delivery.
Team Leadership: Coach and develop a multidisciplinary team with strengths across policy, technology, and user research. Foster a collaborative and high-performing team culture, encouraging ownership and initiative. Provide day-to-day guidance and serve as a thought partner for navigating complex challenges.
What we are looking for:
At least 10–12 years of experience spanning product management, programme delivery, policy development, digital transformation, or urban technology.
Strong cross-functional leadership and team management experience.
Familiarity with Smart City concepts, data architecture, digital government systems, or technologies such as AI, IoT, and digital twins.
Strategic thinker with the ability to navigate ambiguity, simplify complex problems, and align stakeholders toward shared goals.
Excellent communication and interpersonal skills, with the ability to operate effectively across public and private sector partners.
About Ministry of Digital Development and Information
The Ministry of Digital Development and Information (MDDI) drives Singapore’s digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government’s digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government’s information and public communication policies.
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Overview
What the role is:
The Urban Redevelopment Authority (URA) is a statutory board under the Ministry of National Development (MND). As the custodian of Singapore’s built heritage, URA is responsible for recommending buildings for conservation, regulating restoration projects, and the planning and management of heritage districts. We also promote awareness of our built heritage and best practices in restoration and management of the buildings.Through our built heritage, we aim to connect the past, present and future generations of Singaporeans.The successful candidate will be offered a 1 year contract.
Responsibilities
Search, retrieve, extract, digitise and/or data entry of archival records.
Support the development of digital planning tools and systems and maintaining data accuracy;
Assist planners and architects in the maintenance, extraction and analysis of data using GIS software (e.g. ArcGIS) and/or other applications (AutoCAD, Excel, Powerpoint, etc.).
Qualifications
Polytechnic diploma in Architecture, Urban and Regional Planning, Building Construction, Civil Engineering, Real Estate, Facilities Management, Information Systems, Information Technology, Geospatial Information Technology or related fields
Ability to read and interpret building and floor plans is preferred (e.g. BIM, PDF and CAD drawings).
Experience in GIS technologies and/or ESRI ArcGIS products will be an advantage.
Have adequate proficiency in Microsoft Suites software, especially Microsoft Excel.
Quick learner in understanding agencies’ processes and learning new software (e.g. ArcGIS).Interest in Singapore’s built heritage and/or organising archival records would be favourable.
Good communication and interpersonal skills
Ablility to think on the feet and be resourceful
Ability to work independently as well as in a team
Detail-oriented and organised.
About Urban Redevelopment Authority
The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.
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