3,902 Shopping Assistant jobs in Singapore

Location: Central

Duration: 1 year direct contract

Working Hours: 6 days work week, rotating shifts

• Shift 1: 9 AM – 5 PM

• Shift 2: 12 PM – 8 PM

• Shift 3: 2 PM – 10 PM

Salary: Up to $3,200 per month

Job Description:

• Managing of the rostrum and exhibiting excellent customer service skills in the course of duty

• Roving duties of the mall which includes common areas and retail spaces to ensure areas are well maintained and to flag out any maintenance issues or customer feedback to respective departments.

• Provide timely and accurate clarification and advice to enquiries from the public

• Handling of customers’ feedback and complaints

• Perform paging and in-house announcement based on the standard guidelines

• Receiving in-coming calls and making out-going calls

• Handling and administering of lost and found items

• Assist in the execution of the mall’s promotions and events

• Upsell the company Loyalty program and voucher

• Introduce to the public company enhanced customer service through digital solutions eg eGift-With-Purchase, company applications and company voucher

• Mall round duties for in-mall Marketing Communication facilities inspection

• Educate mall retailers on company voucher acceptance

• Managing partners’ loyal programme redemptions

• Handling of administrative duties

• Any other task as assigned by immediate supervisor/management

Requirements:

• GCE’O’ Levels and above

• Preferably with 1 or 2 years’ working experience in similar capacity

• A team player and possess a pleasant disposition

• High self-initiative and attentive to details

• Knowledge of local dialects is an advantage

• Required to work on 6 days rotating shifts including weekends and Public Holidays

Company

Sembawang Confectionery @ Blk 6 Beach Rd

Job Summary

We are a heritage neighborhood bakery known for freshly baked breads and pastries. As a Customer Service Assistant, you will be the friendly face of our store—helping customers understand our products, processing orders accurately, and keeping the shop welcoming and well-organized.

Job Locations

1. Blk 6 @ Beach Rd (Full-time / part-time)

2. Jewel Mall @ Changi Airport (Part-time)

Key Responsibilities

• Helping customers understand the product (ingredients, best-sellers, reheating/storage tips)

• Displaying breads and pastries neatly and replenishing as needed

• Packing products safely and efficiently for takeaways and deliveries

• Taking and processing orders via POS and other platforms (e.g., phone, online, Grab, Ushop, Foodpanda)

• Relaying information and orders to the Kitchen Team clearly and promptly

• Ensuring general housekeeping of the store, including cleaning and basic sanitization

• Befriending customers and building positive, long-term relationships

• Any other duties, as required

Requirements

• At least 16 years old

• Able to speak English and Mandarin to serve a diverse customer base and liaise with Mandarin-speaking customers

• Friendly, caring, and service-oriented

• Singapore Citizens and Permanent Residents only

• Prior retail or F&B customer service experience preferred; on-the-job training provided

• Comfortable using POS systems and basic order platforms

• Good communication skills with a cheerful, professional attitude

• Able to stand for extended periods and perform light lifting (up to ~10 kg)

• Responsible, punctual, and a team player

• Basic numeracy for cash handling and order checks

• WSQ Food Safety (Level 1) or willingness to obtain it is an advantage

Core Skills And Competencies

• Customer service and product knowledge

• Merchandising and display standards

• Order accuracy and attention to detail

• Cleanliness, hygiene, and food safety awareness

• Teamwork and coordination with kitchen and delivery partners

• Time management in a fast-paced environment

Work Schedule And Location

• Rostered shifts; weekends. Bakery is closed on Public Holidays and Mondays.

• Store-based role at Sembawang Confectionery

Remuneration And Benefits

• Competitive hourly or monthly pay commensurate with experience

• Includes annual leave and other employee benefits

• Staff discounts on bakery items

• On-the-job training and growth opportunities

Full-time : $2200 - $500

Part-time : 10/ 11 at Beach Rd; 13/14 at Jewel Mall @ Changi Airport

Company
Sembawang Confectionery @ Blk 6 Beach Rd

Job Summary
We are a heritage neighborhood bakery known for freshly baked breads and pastries. As a Customer Service Assistant, you will be the friendly face of our store—helping customers understand our products, processing orders accurately, and keeping the shop welcoming and well-organized.

Job Locations

1. Blk 6 @ Beach Rd (Full-time / part-time)

2. Jewel Mall @ Changi Airport (Part-time)

Key Responsibilities
• Helping customers understand the product (ingredients, best-sellers, reheating/storage tips)
• Displaying breads and pastries neatly and replenishing as needed
• Packing products safely and efficiently for takeaways and deliveries
• Taking and processing orders via POS and other platforms (e.g., phone, online, Grab, Ushop, Foodpanda)
• Relaying information and orders to the Kitchen Team clearly and promptly
• Ensuring general housekeeping of the store, including cleaning and basic sanitization
• Befriending customers and building positive, long-term relationships
• Any other duties, as required

Requirements
• At least 16 years old
• Able to speak English and Mandarin to serve a diverse customer base and liaise with Mandarin-speaking customers
• Friendly, caring, and service-oriented
• Singapore Citizens and Permanent Residents only
• Prior retail or F&B customer service experience preferred; on-the-job training provided
• Comfortable using POS systems and basic order platforms
• Good communication skills with a cheerful, professional attitude
• Able to stand for extended periods and perform light lifting (up to ~10 kg)
• Responsible, punctual, and a team player
• Basic numeracy for cash handling and order checks
• WSQ Food Safety (Level 1) or willingness to obtain it is an advantage

Core Skills And Competencies
• Customer service and product knowledge
• Merchandising and display standards
• Order accuracy and attention to detail
• Cleanliness, hygiene, and food safety awareness
• Teamwork and coordination with kitchen and delivery partners
• Time management in a fast-paced environment

Work Schedule And Location
• Rostered shifts; weekends. Bakery is closed on Public Holidays and Mondays.
• Store-based role at Sembawang Confectionery

Remuneration And Benefits
• Competitive hourly or monthly pay commensurate with experience
• Includes annual leave and other employee benefits
• Staff discounts on bakery items
• On-the-job training and growth opportunities

Full-time : $2200 - $500

Part-time : 10/ 11 at Beach Rd; 13/14 at Jewel Mall @ Changi Airport

Job scope:

• Coordinate execution of import and export related activities.
• Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
• Liaise with internal and external parties to ensure a smooth delivery
• Monitor shipment status and update customers
• Customer-oriented, proactive with good organizational skills
• Ensure proper and timely billing/vendor costing and closing of all job files
• Ad-hoc duties as assigned

Basic requirement:

1. Good communication skills

2. Able to communicate with China agents and customers will add an advantage

3. Pro-active (When making an arrangement) and careful (When doing documentation)

4. Shipping/forwarding background/experience added advantage

5. Candidate with 1 or 2 year shipping documents experience preferred.

6. Able to work in fast-paced environment.

7. Team player as well as independent with little supervision.

We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:

• Employment type: Permanent
• Position: Customer Service
• Location: Eco-tech @ Sunview Road
• Outpatient Medical & Dental Benefits Provided
• Working Hours: Monday to Friday, Office Hours (9am – 6pm)
• Salary Package: Up to $3,000 + Bonus

Job Responsibilities:

• Support the sales team and handle daily customer enquiries.
• Support project management, documentation, and routine administration tasks.
• Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
• Efficiently process customer orders and inquiries, verify order details for accuracy.
• Provide order confirmations and communicate with customers to resolve order discrepancies.
• Ensure all billings are done incompliance to payment terms and conditions.
• Collaborate with sales and warehouse team members to ensure order fulfillment.
• Manage filling, document preparation, scheduling and handle incoming calls.
Other ad-hoc administrative tasks may be assigned

Job Requirements:

• Minimum ‘O’ Level or equivalent.
• Proficient in Microsoft Office.
• Experience or knowledge of administration or customer service is an advantage
• Shipping and forwarding experience will be preferred.
Good team player with a responsible attitude

Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore 639311

Job Highlights

Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT

Perfect Attendance Bonus

Good Performance Bonus

Long Service Bonus

Project Bonus

Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.

Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:

• Address customer feedback promptly and professionally to ensure high levels of satisfaction.
• Identify and implement process improvements to enhance customer experience.
• Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
• Attend to customer inquiries across various channels in a timely and courteous manner.
• Ensure the accurate and timely processing and execution of customer orders.
• Coordinate with internal departments and third parties to fulfill customer requests.
• Maintain strong customer relationships by providing accurate product information and dedicated sales support.
• Handle and resolve customer complaints and feedback efficiently.
• Generate monthly customer statements and monitor payment statuses.
• Perform any ad-hoc duties as assigned by the department head.

Requirements

• A minimum of a Degree in any field.
• At least 2 years of relevant experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Ability to perform under pressure in a fast-paced environment.
• A customer-centric mindset with a passion for delivering excellent service.
• Meticulous, detail-oriented, and process-driven.
• Patient, empathetic, and adaptable in handling different customer situations.

Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM

We regret that only shortlisted candidates will be notified.

URGENT HIRING: Airport Transfer Planner (Customer Service)

Singapore | Full-Time | Salary: $2,000 - $3000 + Bonus

Why Join Us?
Leading limousine & airport transfer company
Fast-paced, rewarding role with growth opportunities
Friendly team & supportive management

Your Job:

• Plan & dispatch airport transfers (SIN Changi)
• Handle VIP clients & corporate bookings
• Ensure smooth operations with drivers

Requirements:
Organized & tech-savvy
Customer service experience (Transport)
Able to work shifts 12 hour shift must be able to work on weekend

Apply Now: Send resume to
Call/WhatsApp: 90588837