467 Shared Services jobs in Singapore

Job Title: Intern, Shared Services (GL) and Group Reporting

Job Location: AirFreight Terminal 5

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Job Description:

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Assist the accountants in the GL shared service function for Singapore entities and group reporting function

Basic understanding of accounting principles

Proficient in Excel including pivot table, lookup function, and others

Analytical skills to analyse data and problem solve

Experience in passing journal entries, perform reconciliation process during month end closing is an advantage

Clear verbal and written communication skills

You will be part of the Shared Services team to work together to support the administrative functions for the various departments, to ensure the smooth running and execution of the day to day operations. You will be based in Pasir Panjang or Tuas.
Your duties may include the following:
Office administration
Inventory management – indent, manage and distribute office supplies, consumables and Personal Protective Equipment (PPE)
Finance administration, contract management and payments
PA Duties to support CND management
Other ad-hoc assignments and process improvement projects as assigned.
Requirements
Good organization and time management skills
Able to multi-task and work as a team player
Self-motivated, meticulous and willing to learn
Fluent in English, able to communicate with individuals at all levels in the organization
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Only shortlisted candidates will be notified.
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Overview
Our business teams are strategic thinkers who play a critical role in everything we do. We are driven to understand and solve for our lawyers and clients’ challenges and unearth the right opportunities to ensure our overall success. With divisions ranging from Business Development & Marketing to Innovation, our valued business experts push for excellence and raise the standard for every single client, everyday.
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1. HR Service Delivery:

2. Manage day-to-day HR operations, ensuring efficient and timely processing of HR transactions such as benefits administration, creation of new employee records, updating of employee employment and training records, onboarding club tours, and offboarding clearances.

3. Serve as the first point of contact for employees and managers, handling HR-related inquiries and providing information on policies and procedures.
4. Raise purchase orders for departmental purchases.
5. Act as the point of contact for the Club's transport services.
6. Assist employees with insurance claims.
7. Manage work injury claims, e-claims (e.g., flexi benefits, shoe allowance, dental), government-mandated medical tests, and government-related claims such as childcare, maternity, and other related claims.
8. Oversee monthly confirmations, work pass renewals, birthday letter, compliments, and the Service Raising Star program.
9. Oversee the re-employment process.
10. Conduct monthly orientation briefing to new hire.
11. Support HR events such as festivals, townhall and teambuilding.
12. Support in training administrative duties such as registration and training records.

13. Employee Support:

14. Provide guidance and support to employees on HR policies, payroll matters, benefits, and procedures.

15. Address employee concerns and complaints, escalating complex issues to the appropriate HR team when necessary.

We are seeking a dedicated and detail-oriented HR Shared Services Personnel to support the Lead, HR Shared Services in delivering efficient HR operations across the organization. The successful candidate will manage HR administration and employee lifecycle processes while ensuring compliance with HR policies and statutory requirements. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks while maintaining professionalism, confidentiality, and service excellence.

Key Responsibilities

• Manage work pass applications, renewals, cancellations, and 6-monthly medical examinations to ensure statutory compliance.
• Prepare and administer employment contracts, manage contract renewals, and oversee the staff confirmation process.
• Oversee staff benefits, insurance, and claims administration.
• Participate in onboarding for new hires, including issuing access cards, name cards, name tags, name stamps, and uniforms.
• Organize employee welfare initiatives and provide general HR administrative support.
• Raise purchase requisitions in the CRM system to ensure timely vendor payments.
• Identify opportunities to streamline HR processes and recommend improvements for greater efficiency.
• Perform other duties as assigned to support HR operations and other HR functions.

Job Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related field.
• 1–3 years of HR operations or shared services experience.
• Willingness to manage high-volume HR transactional work.
• Strong attention to detail and excellent organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Good communication and interpersonal skills with a service-oriented mindset.

Key Highlights

• Lead and oversee end-to-end HR service delivery with a focus on payroll, onboarding, benefits, and compliance.
• Provide leadership, guidance, and development to a sizeable shared services HR team, fostering a culture of collaboration and excellence.
• Support and partake in strategic initiatives aimed at evangelising internal systems, driving continuous improvement and eliminating wastes / redundancies.

About Company

Our client is a globally renowned entity based in Singapore. Embracing culture of inclusivity and improvement, they are a community of passionate individuals dedicated to driving innovation and change in education, research, and service. In line with continued growth aspiration both here as well as the region, they are currently recruiting for an HR Shared Services Lead (West).

Roles & Responsibilities

You will be responsible for:

• Team Leadership: Lead, mentor, and develop the HR operations team, fostering a collaborative and high-performance culture.
• HR Operations Management: Oversee payroll, onboarding, HR administration (work pass, benefits, L&D), and HR query resolution to ensure timely and compliant delivery.
• Process Improvement: Drive standardisation, automation, and continuous improvement of HR processes to enhance efficiency and reduce manual work.
• Compliance & Reporting: Ensure HR practices, data, and reporting adhere to legal requirements, company policies, and governance standards.
• Stakeholder Management: Partner with HR teams, business leaders, and vendors to deliver effective HR services across the organisation.

Key Requirements

• Recognised Bachelor's degree in Human Resources, Business Administration, or a related field. Professional Human Resources certification is a plus.
• Good domain knowledge in Human Resources, regulatory compliance on Work Passes, Employment Act and local immigration rules.
• Minimum 8 years of experience in an HR operations or shared services role, with at least 3 years in a leadership or supervisory position. Adept in HR Operations and Service Delivery including client support, case management and implementing change initiatives.
• Good leadership, communication and interpersonal skills, with demonstrated ability to interact with people across all levels.

Application Process

To apply, please send your updated resume to Sean Wong (Registration ID No. R at with the job title or apply through JobStreet. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed,  gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

We are seeking a dedicated and detail-oriented HR Shared Services Personnel to support the Lead, HR Shared Services in delivering efficient HR operations across the organization. The successful candidate will manage HR administration and employee lifecycle processes while ensuring compliance with HR policies and statutory requirements. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks while maintaining professionalism, confidentiality, and service excellence.

Key Responsibilities

• Manage work pass applications, renewals, cancellations, and 6-monthly medical examinations to ensure statutory compliance.
• Prepare and administer employment contracts, manage contract renewals, and oversee the staff confirmation process.
• Oversee staff benefits, insurance, and claims administration.
• Participate in onboarding for new hires, including issuing access cards, name cards, name tags, name stamps, and uniforms.
• Organize employee welfare initiatives and provide general HR administrative support.
• Raise purchase requisitions in the CRM system to ensure timely vendor payments.
• Identify opportunities to streamline HR processes and recommend improvements for greater efficiency.
• Perform other duties as assigned to support HR operations and other HR functions.

Job Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related field.
• 1–3 years of HR operations or shared services experience.
• Willingness to manage high-volume HR transactional work.
• Strong attention to detail and excellent organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Good communication and interpersonal skills with a service-oriented mindset.

Job Description:

• As a key member of HR data management team, you will ensure accuracy, consistency and standardization of HR processes to ensure efficient administration of all HR activities that complies with company's policies and government legislations.
• You will work proactively in partnership with key stakeholders to deliver end-to-end processing of employee data, keep proper documentation and records, and administer the staff compensation and benefits.

Job Requirements:

• Diploma in Business Administration, Human Resources, Psychology or related.
• Able to commit at least 6 months.
• Proficient in Microsoft Office applications.
• Highly self-motivated, committed and resourceful; with initiative and drive to deliver organized and meticulous work.

Purpose and Scope:

This role is responsible for overseeing the end-to-end delivery of HR operations, including HRIS management, payroll administration, and employee life-cycle processing, supporting a large blue-collar workforce and corporate staff. This role also drives continuous process improvement, digital transformation, and HR system implementations/migration projects to improve efficiency and excellent employee experience.

Key Responsibilities:

HR Shared Services Operations

• Manage and lead the HR Shared Services team to ensure accurate and timely execution of HR administration including onboarding, offboarding, employee movements, leave, and benefits administration.
• Ensure compliance with employment regulations, company policies, and audit requirements.

Payroll Processing

• Manage and review monthly payroll processes, ensuring accuracy and compliance with MOM regulations, CPF, levies, and statutory reporting.
• Manage payroll-related audits and reconciliations and liaise with Finance to ensure timely system integration.

HRIS & System Management

• Lead the configuration, maintenance, and continuous enhancement of the HRIS platform.
• Ensure data integrity, reporting accuracy, and proper access control within the system.
• Partner with vendors on upgrades, troubleshooting, and enhancements.

Project Management & Process Improvement

• Lead or participate in HR projects including system implementation, process automation, digitisation of records, and workflow redesign.
• Drive change management initiatives and employee training for new tools and processes.

Reporting & Compliance

• Responsible for all regulatory reporting to local government agencies (e.g. MOM, CPF Board, IRAS, etc.)
• Manage participation in labour market surveys and submission to relevant authorities.

Key Requirements:

• Bachelor's degree in Human Resource Management, Business Administration, or related field.
• Minimum 6–10 years of progressive HR operations experience, with at least 3 years in a leadership role.
• Proven experience in managing payroll and HR administration for a large blue-collar workforce.
• Hands-on experience in HR system implementation and/or migration projects.
• Strong knowledge of Singapore's legislation, HR compliance requirements.
• Detail-oriented with excellent problem-solving skills.
• Strong stakeholder management and ability to work cross-functionally.
• Proficient in Microsoft Office (Excel, Words, PowerPoint)