1,154 Shared Service jobs in Singapore

Shared Service Customer Support Specialist

Singapore, Singapore beBeeCustomerSupport

Posted today

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Job Description

Job Summary

The Shared Service Specialist plays a vital role in providing exceptional customer service and support to employees and managers within the organization.

  • Routinely responds to customer inquiries related to the service catalog, offering solutions and guidance as needed.
  • Leverages various resources, including policy manuals and knowledge databases, to effectively address customer concerns and resolve HR-related issues.
  • Successfully navigates HR Employee Self-Service and Manager Self-Service transactions, ensuring seamless execution and minimal disruption.
  • Inputs data into Workday with precision, accurately transacting on customer requests and escalating complex issues when necessary.
  • Documents all employee inquiries, issues, and transactions in case management tools for future reference.
Key Requirements
  • Fluency in English, Chinese, or Korean is essential; proficiency in other languages is beneficial.
  • A degree in any field is required; prior experience in call center operations or administrative roles is highly valued.
  • Strong analytical skills and the ability to learn new systems quickly are crucial.
  • A solid understanding of HR principles and practices is preferred, but not mandatory.
  • Candidates with a growth mindset and willingness to adapt to diverse cultural environments are highly desirable.
This advertiser has chosen not to accept applicants from your region.

URGENT HR Executive, Shared Service

Singapore, Singapore RECRUIT EXPRESS PTE LTD

Posted today

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Job Description

Roles & Responsibilities
  • Manage employee onboarding and orientation processes
  • Handle employee relations issues and provide guidance on HR policies and procedures
  • Guides HR Employee Self-Service transactions
  • Executes select HR related transactions
  • Escalates Employee and Manager inquiries
  • Provide HR support to employees and managers on HR-related queries

Qualifications:

  • Minimum Diploma in Human Resources or related field
  • Minimum Internship / 1 year experience working in HR field in a pharma MNC
  • Knowledge of employee engagement activities and drive participation
  • Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email:

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Tell employers what skills you have

Human Resource Strategy
Human Resource Management System
Human Resource Systems Management
Human Resource Advisory
Human Resource Management
PeopleSoft Human Resources
Human Resource Analytics and Insights
Employee Engagement
Human Resource Development
Human Resource Planning
Human Resource Digitalisation
Global Human Resources Management
HR Policies
Human Resource Strategy Formulation
Human Resources
Human resources and legal
Employee Relations
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Senior Manager, Group Shared Service

Singapore, Singapore MCI CONSULTING PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

Senior Manager, Group Shared Services – Data Management

Office Hours

One North (Solaris)

Up to $9000

Job Responsibilities

· Lead the Data Management, HR payment(non-payroll) and Claims Administration functions in HR Shared Services.

· Accountable for SLA deliverables and achievement of Data & Transaction Section's workplan.

· Serve as the Data Steward for HR system and Product Owner for P-file Digitalization including overseeing vendors, payment and P-file server related matters.

· Oversee the coordination of digital transformation initiatives within HR Shared Services.

· Manage projects, streamline processes and drive continuous improvement.

· Proactively engage stakeholders on service-related matters.

· Promote the HR Shared Services values in Quality, Efficiency, and Service.

Qualification & Skills

· Bachelor's degree

· At least 12 years of relevant HR experience (including 5 years or more leadership experience).

· Strong HR system (Success Factor), MS Office, SharePoint, RPA and Power Automate knowledge preferred.

· Proficient in project management tools and methodologies.

· Strong analytical and problem solving abilities.

· Demonstrate strong planning and organizing skills and able to handle complex issues independently.

· Excellent communication, interpersonal & stakeholder management skills.

· Exhibit strong people management skills and competent in motivating and developing team(s).

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Kenneth Isaac Peter

Registration Number: R25127720

MCI Consulting Pte Ltd (EA Licence: 13C6730)

Tell employers what skills you have

Digital Transformation
Management Skills
Leadership
Data Management
Problem Solving
Administration
MS Office
SharePoint
Project Management
Consulting
Stakeholder Management
Solaris
People Management
This advertiser has chosen not to accept applicants from your region.

Finance Shared Service Exe, OTC STS

Singapore, Singapore PERSOLKELLY SINGAPORE PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

General Job Requirements:

Based in Singapore and reporting to the Asia 5 + ANZ STS Lead of APAC Global Financial Solutions (GFS), this position will be responsible for the delivery of Source to Settle (STS) & Order to Cash (OTC) services mainly focusing on APAC markets (or other markets per business needs).

The customers for the STS process will be represented by Finance Business Partners of respective markets and will also include the Finance and business users of the process along with suppliers.

The customers for the OTC process will be represented by the finance of respective markets, commercial finance and commercial operations.

STS processes include but not limited to handling of supplier's onboarding requests, PO administration, supplier invoice processing, employees' expense claims, Corporate Card handling, payment processing, month-end processes for APAC markets.

OTC processes include but not limited to Customer and Credit Maintenance, Cash Application, Debt Collection, Credit review, Order Management, month-end processes for APAC markets.

Position Specific Job Requirements:

  • Able to handle STS & OTC processes in a professional manner; ability to follow up and resolve outstanding items and exceptions in a timely basis
  • Contribution to the definition of service standards and continuous management of service level agreements with internal stakeholders and external vendors
  • Contribution to the definition and maintenance of key performance indicators (KPIs) and the establishment of a continuous improvement culture
  • Ensure financial records are in compliance with GAAP. Consistently maintains appropriate internal controls and upholds company policies & procedures including Worldwide Controller's manual
  • Responsible for the timely preparation of the month end closing procedures for APAC (or other markets per business needs) in high quality
  • Interacts successfully with internal and external auditors by providing timely & accurate data and communication
  • Evaluates processes and recommends & implements process improvements
  • Helps develop, maintain and assess internal controls related to accounting and financial reporting systems
  • Interacts successfully with non-financial personnel; ensure proper training and development objectives are met
  • Excellent interpersonal skills - the ability to work effectively across multiple functions and different cultures
  • Ability to quickly establish credibility with and influence diverse audiences
  • Any ad hoc tasks as assigned
  • Possibility of the scope change due to business needs
  • Potential job rotation

Knowledge, experience, competencies:

  • 3+ years working experience (experience financial shared services is preferable)
  • Accounting / Finance / Business degree is preferable
  • ACA/ACCA/CPA qualification is preferred
  • Must have a good understanding of accounting principles and practices
  • Experience in interacting with external and internal auditors along with detailed knowledge and experience of SOX Compliance is preferred
  • Working knowledge and experience of SAP or similar ERP product is preferred
  • Proficiency with Microsoft tools (Excel, Outlook, and Word) required.
  • Self-driven with high levels of integrity, excellence and teamwork.
  • Capable of managing multiple priorities simultaneously, working under pressure and to meet strict reporting deadlines
  • Excellent communication and interpersonal skills (oral, written, presentational)
  • Demonstrates teamwork and collaborate approach to work

We regret that only shortlisted candidates will be notified.

EA License No. 01C4394
• RCB No. 20007268E
• Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy You acknowledge that you have read, understood, and agree with GO's Terms of Use the Privacy Policy. If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries.

Tell employers what skills you have

Outlook
Microsoft Excel
Interpersonal Skills
ERP
Service Level
Internal Controls
GAAP
Accounting
Pressure
Publicity
Website Maintenance
Administrative Support
Working Under Pressure
Able To Work Independently
Financial Reporting
This advertiser has chosen not to accept applicants from your region.

Finance Shared Service Exe, OTC STS

Singapore, Singapore PERSOLKELLY SINGAPORE PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

General Job Requirements:
Based in Singapore and reporting to the Asia 5 + ANZ STS Lead of APAC Global Financial Solutions (GFS), this position will be responsible for the delivery of Source to Settle (STS) & Order to Cash (OTC) services mainly focusing on APAC markets (or other markets per business needs).
The customers for the STS process will be represented by Finance Business Partners of respective markets and will also include the Finance and business users of the process along with suppliers.
The customers for the OTC process will be represented by the finance of respective markets, commercial finance and commercial operations.
STS processes include but not limited to handling of supplier's onboarding requests, PO administration, supplier invoice processing, employees' expense claims, Corporate Card handling, payment processing, month-end processes for APAC markets.
OTC processes include but not limited to Customer and Credit Maintenance, Cash Application, Debt Collection, Credit review, Order Management, month-end processes for APAC markets.
Position Specific Job Requirements:
  • Able to handle STS & OTC processes in a professional manner; ability to follow up and resolve outstanding items and exceptions in a timely basis
  • Contribution to the definition of service standards and continuous management of service level agreements with internal stakeholders and external vendors
  • Contribution to the definition and maintenance of key performance indicators (KPIs) and the establishment of a continuous improvement culture
  • Ensure financial records are in compliance with GAAP. Consistently maintains appropriate internal controls and upholds company policies & procedures including Worldwide Controller's manual
  • Responsible for the timely preparation of the month end closing procedures for APAC (or other markets per business needs) in high quality
  • Interacts successfully with internal and external auditors by providing timely & accurate data and communication
  • Evaluates processes and recommends & implements process improvements
  • Helps develop, maintain and assess internal controls related to accounting and financial reporting systems
  • Interacts successfully with non-financial personnel; ensure proper training and development objectives are met
  • Excellent interpersonal skills - the ability to work effectively across multiple functions and different cultures
  • Ability to quickly establish credibility with and influence diverse audiences
  • Any ad hoc tasks as assigned
  • Possibility of the scope change due to business needs
  • Potential job rotation
Knowledge, experience, competencies:
  • 3+ years working experience (experience financial shared services is preferable)
  • Accounting / Finance / Business degree is preferable
  • ACA/ACCA/CPA qualification is preferred
  • Must have a good understanding of accounting principles and practices
  • Experience in interacting with external and internal auditors along with detailed knowledge and experience of SOX Compliance is preferred
  • Working knowledge and experience of SAP or similar ERP product is preferred
  • Proficiency with Microsoft tools (Excel, Outlook, and Word) required.
  • Self-driven with high levels of integrity, excellence and teamwork.
  • Capable of managing multiple priorities simultaneously, working under pressure and to meet strict reporting deadlines
  • Excellent communication and interpersonal skills (oral, written, presentational)
  • Demonstrates teamwork and collaborate approach to work
We regret that only shortlisted candidates will be notified.
EA License No. 01C4394
• RCB No E
• Lim Jia Jie EA Registration No. R
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy . You acknowledge that you have read, understood, and agree with GO's Terms of Use and the Privacy Policy. If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries.
This advertiser has chosen not to accept applicants from your region.

General Ledger Executive - shared service (1year contract)

Singapore, Singapore TRUST RECRUIT PTE. LTD.

Posted 13 days ago

Job Viewed

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Job Description

Location - Bedok - East

Job Summary:

We are seeking Accounting member having experience within a Shared Service environment on GL activities. The ideal candidate will ensure accurate financial reporting, compliance with accounting standards, and effective financial management.

Job Responsibilities:

  • Manage and oversee daily shared service accounting operations with the ability to make contribution to effective operation.
  • Prepare, monitor and analyze accounting data to produce financial reports or statements including consolidation, budget, etc.
  • Support Corporate Tax team on annual corporate tax information or any tax queries.
  • Need to liaise with stakeholders on service deliverable and communication including other team members within the shared service team.
  • Follow and adhere to proper accounting methods, policies, and principles.
  • Coordinate and complete annual audits or support any internal audit requirements.
  • Prepare and analyze financial statements and reports.
  • Ensure compliance with Japan-SOX standards and regulatory requirements.
  • Ad-hoc assignment as and when assigned by manager/supervisor.

Job Requirements:

  • Minimum 3 years of relevant experience.
  • Proven working experience in fast paced environment.
  • Preferred with experience SAP user (but not compulsory) and able to adapt and learn financial tools.
  • Ability to review and process large amounts of data.
  • Proven knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations.
  • High attention to detail and accuracy.
  • Attain Professional Accounting Qualification, ACCA, CIMA / Bachelor Degree in Accounting or equivalent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” .

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

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This advertiser has chosen not to accept applicants from your region.

Shared Service Centre Advisory - Payments - Executive Director

Singapore, Singapore JPMorganChase

Posted 13 days ago

Job Viewed

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Job Description

Shared Service Centre Advisory - Payments - Executive Director

Join to apply for the Shared Service Centre Advisory - Payments - Executive Director role at JPMorganChase

Shared Service Centre Advisory - Payments - Executive Director

1 day ago Be among the first 25 applicants

Join to apply for the Shared Service Centre Advisory - Payments - Executive Director role at JPMorganChase

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Job Description

Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains!

Job Description

Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains!

As a Shared Service Center Advisory Executive Director, you will act as a SME in the Finance and Shared Service Center (SSC) domain and work with clients across Asia excluding India. You will be sharing best practices with clients, conducting process deep dives, facilitating white boarding sessions, building new client engagement frameworks and creating thought leadership content for pitching JP Morgan solutions. The candidate will work closely with the Sales, Coverage and Product teams to support new sales, pipeline growth and portfolio targets.

Job Responsibilities

  • Serve as the Lead advisor to CFOs and SSC leaders in APAC, offering guidance on SSC location strategy and service design for Finance delivery centers.
  • Assist clients in creating and implementing transformation plans to lower costs, enhance DSO/DPO metrics, and streamline finance operations, focusing on O2C and P2P processes.
  • Develop benchmarking insights for O2C and P2P, including metrics such as invoice cycle times, payment exceptions, unapplied cash, and duplicate payments.
  • Create and deliver thought leadership content on SSC modernization, AI in finance, digital procurement, and receivables optimization.
  • Translate market trends into practical frameworks and maturity models that guide clients through transformation of core O2C/P2P processes.
  • Collaborate with product and platform teams to integrate JPM’s digital solutions—such as virtual accounts, CashFlow Intelligence (CFI), and ERP/TMS connectors—into the P2P and O2C lifecycle.
  • Drive solution design for finance-embedded workflows, including centralized vendor payments, invoice presentment, and automated reconciliation.
  • Lead client workshops focused on O2C and P2P transformation, including shared service maturity assessments, pain point identification, and roadmap development that link strategic finance transformation goals with tactical improvements in billing, payment, collections, and procurement.
  • Utilize diagnostic tools to evaluate SSC process & KPI performance and identify automation opportunities, such as RPA, e-invoicing, and predictive analytics.
  • Provide input into strategic RFPs and transformation planning for global corporates evaluating centralized finance service delivery.

Required Qualifications, Capabilities, And Skills

  • Min. 12 years of experience in shared services, finance transformation, finance, or O2C/P2P consulting within large corporates, SSCs, or advisory firms.
  • Knowledge of key cash management offerings by Banks and their relevance to SSCs.
  • Strong understanding of working capital management along with its key drivers.
  • Extremely strong Program management and organization skills.
  • Strong at influencing a diverse set of stakeholders.
  • Strong inter-personal skills so that he/she instills confidence and trust.
  • Deep knowledge of O2C and P2P processes, including invoice management, billing, receivables, vendor payments, credit control, dispute resolution, and reconciliations.
  • Proven ability to translate client business challenges into executable shared services strategies, with measurable financial and operational outcomes.
  • Strong executive presence with experience engaging CFOs, Heads of SSCs, and Global Process Owners (GPOs).
  • Familiarity with ERP/TMS platforms (SAP, Oracle, Workday), RPA, AI-based automation, and APIs related to receivables and payables.
  • Bachelor’s degree in Finance, Accounting, Business or equivalent.

Preferred Qualifications, Capabilities, And Skills

  • MBA, CPA, or Lean Six Sigma certification preferred.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Consulting, Information Technology, and Sales

Referrals increase your chances of interviewing at JPMorganChase by 2x

Get notified about new Director of Advisory jobs in Singapore .

Associate Director, Sustainability Advisory Associate Director (Corporate and Professional) Human Resources Business Advisor Lead for Global Technology and Chief Data Analytics Office, Executive Director Associate Director (Strategic Communications) Director, Operations (Singapore) - Chinese Cuisine Regional Director of Finance, Resort Operations, Asia Pacific (Location TBD) Operations Director | The Lo & Behold Group Senior Director / Director, Tax (Tokyo, Japan) Strategic Operations Director(LNG/Chemical/Oil Terminal) Chief Butler / Director of Butler Operations Technical Director - Waste Operations & Resource Recovery (SEA) Senior/Finance Manager (Strategic Projects) Senior HR Business Partner (Professional Services)

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About the latest Shared service Jobs in Singapore !

General Ledger Executive - shared service (1year contract)

Singapore, Singapore TRUST RECRUIT PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Location - Bedok - East

Job Summary:

We are seeking Accounting member having experience within a Shared Service environment on GL activities. The ideal candidate will ensure accurate financial reporting, compliance with accounting standards, and effective financial management.

Job Responsibilities:

  • Manage and oversee daily shared service accounting operations with the ability to make contribution to effective operation.
  • Prepare, monitor and analyze accounting data to produce financial reports or statements including consolidation, budget, etc.
  • Support Corporate Tax team on annual corporate tax information or any tax queries.
  • Need to liaise with stakeholders on service deliverable and communication including other team members within the shared service team.
  • Follow and adhere to proper accounting methods, policies, and principles.
  • Coordinate and complete annual audits or support any internal audit requirements.
  • Prepare and analyze financial statements and reports.
  • Ensure compliance with Japan-SOX standards and regulatory requirements.
  • Ad-hoc assignment as and when assigned by manager/supervisor.

Job Requirements:

  • Minimum 3 years of relevant experience.
  • Proven working experience in fast paced environment.
  • Preferred with experience SAP user (but not compulsory) and able to adapt and learn financial tools.
  • Ability to review and process large amounts of data.
  • Proven knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations.
  • High attention to detail and accuracy.
  • Attain Professional Accounting Qualification, ACCA, CIMA / Bachelor Degree in Accounting or equivalent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” .

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Shared Service Centre Advisory - Payments - Executive Director

Singapore, Singapore JPMorganChase

Posted today

Job Viewed

Tap Again To Close

Job Description

Shared Service Centre Advisory - Payments - Executive Director

Join to apply for the Shared Service Centre Advisory - Payments - Executive Director role at JPMorganChase

Shared Service Centre Advisory - Payments - Executive Director

1 day ago Be among the first 25 applicants

Join to apply for the Shared Service Centre Advisory - Payments - Executive Director role at JPMorganChase

Get AI-powered advice on this job and more exclusive features.

Job Description
Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains!

Job Description
Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains!
As a Shared Service Center Advisory Executive Director, you will act as a SME in the Finance and Shared Service Center (SSC) domain and work with clients across Asia excluding India. You will be sharing best practices with clients, conducting process deep dives, facilitating white boarding sessions, building new client engagement frameworks and creating thought leadership content for pitching JP Morgan solutions. The candidate will work closely with the Sales, Coverage and Product teams to support new sales, pipeline growth and portfolio targets.
Job Responsibilities

  • Serve as the Lead advisor to CFOs and SSC leaders in APAC, offering guidance on SSC location strategy and service design for Finance delivery centers.
  • Assist clients in creating and implementing transformation plans to lower costs, enhance DSO/DPO metrics, and streamline finance operations, focusing on O2C and P2P processes.
  • Develop benchmarking insights for O2C and P2P, including metrics such as invoice cycle times, payment exceptions, unapplied cash, and duplicate payments.
  • Create and deliver thought leadership content on SSC modernization, AI in finance, digital procurement, and receivables optimization.
  • Translate market trends into practical frameworks and maturity models that guide clients through transformation of core O2C/P2P processes.
  • Collaborate with product and platform teams to integrate JPM’s digital solutions—such as virtual accounts, CashFlow Intelligence (CFI), and ERP/TMS connectors—into the P2P and O2C lifecycle.
  • Drive solution design for finance-embedded workflows, including centralized vendor payments, invoice presentment, and automated reconciliation.
  • Lead client workshops focused on O2C and P2P transformation, including shared service maturity assessments, pain point identification, and roadmap development that link strategic finance transformation goals with tactical improvements in billing, payment, collections, and procurement.
  • Utilize diagnostic tools to evaluate SSC process & KPI performance and identify automation opportunities, such as RPA, e-invoicing, and predictive analytics.
  • Provide input into strategic RFPs and transformation planning for global corporates evaluating centralized finance service delivery.
Required Qualifications, Capabilities, And Skills
  • Min. 12 years of experience in shared services, finance transformation, finance, or O2C/P2P consulting within large corporates, SSCs, or advisory firms.
  • Knowledge of key cash management offerings by Banks and their relevance to SSCs.
  • Strong understanding of working capital management along with its key drivers.
  • Extremely strong Program management and organization skills.
  • Strong at influencing a diverse set of stakeholders.
  • Strong inter-personal skills so that he/she instills confidence and trust.
  • Deep knowledge of O2C and P2P processes, including invoice management, billing, receivables, vendor payments, credit control, dispute resolution, and reconciliations.
  • Proven ability to translate client business challenges into executable shared services strategies, with measurable financial and operational outcomes.
  • Strong executive presence with experience engaging CFOs, Heads of SSCs, and Global Process Owners (GPOs).
  • Familiarity with ERP/TMS platforms (SAP, Oracle, Workday), RPA, AI-based automation, and APIs related to receivables and payables.
  • Bachelor’s degree in Finance, Accounting, Business or equivalent.
Preferred Qualifications, Capabilities, And Skills
  • MBA, CPA, or Lean Six Sigma certification preferred.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Consulting, Information Technology, and Sales

Referrals increase your chances of interviewing at JPMorganChase by 2x

Get notified about new Director of Advisory jobs in Singapore .

Associate Director, Sustainability Advisory

Associate Director (Corporate and Professional)

Human Resources Business Advisor Lead for Global Technology and Chief Data Analytics Office, Executive Director

Associate Director (Strategic Communications)

Director, Operations (Singapore) - Chinese Cuisine

Regional Director of Finance, Resort Operations, Asia Pacific (Location TBD)

Operations Director | The Lo & Behold Group

Senior Director / Director, Tax (Tokyo, Japan)

Strategic Operations Director(LNG/Chemical/Oil Terminal)

Chief Butler / Director of Butler Operations

Technical Director - Waste Operations & Resource Recovery (SEA)

Senior/Finance Manager (Strategic Projects)

Senior HR Business Partner (Professional Services)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Senior Manager, Group Shared Service - Data Management

$9000 Monthly MCI CONSULTING PTE. LTD.

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Manager, Group Shared Services – Data Management

Office Hours

One North (Solaris)

Up to $9000


Job Responsibilities

· Lead the Data Management, HR payment(non-payroll) and Claims Administration functions in HR Shared Services.

· Accountable for SLA deliverables and achievement of Data & Transaction Section’s workplan.

· Serve as the Data Steward for HR system and Product Owner for P-file Digitalization including overseeing vendors, payment and P-file server related matters.

· Oversee the coordination of digital transformation initiatives within HR Shared Services.

· Manage projects, streamline processes and drive continuous improvement.

· Proactively engage stakeholders on service-related matters.

· Promote the HR Shared Services values in Quality, Efficiency, and Service.


Qualification & Skills

· Bachelor's degree

· At least 12 years of relevant HR experience (including 5 years or more leadership experience).

· Strong HR system (Success Factor), MS Office, SharePoint, RPA and Power Automate knowledge preferred.

· Proficient in project management tools and methodologies.

· Strong analytical and problem solving abilities.

· Demonstrate strong planning and organizing skills and able to handle complex issues independently.

· Excellent communication, interpersonal & stakeholder management skills.

· Exhibit strong people management skills and competent in motivating and developing team(s).


**We regret to inform that only shortlisted candidates would be notified.


By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.


Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EA Licence: 13C6730)

This advertiser has chosen not to accept applicants from your region.
 

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  8. directions_car Automotive
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  14. science Chemical Engineering
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  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
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  23. medical_services Dental
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  26. school Education & Teaching
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  30. gavel Government & Non Profit
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  62. wifi Telecoms
  63. psychology Therapy
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