178 Shangri La Hotels jobs in Singapore
Career Opportunities in Hotel Management
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Hotel Management Career Opportunity
">This role offers the chance to work with one of the world's largest and most prestigious hotel companies.
Key Responsibilities Include:
",Hotel Asset Management Specialist
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An Asset Management Analyst is sought for our Hotels & Hospitality platform to focus on hotel projects in Asia. Based in Singapore, this role will involve reporting directly to the Vice President of Strategic Advisory & Asset Management.
Main Responsibilities:
- Meet with owners and hotel executive teams to review operating performance.
- Conduct inspections, meetings, and market area tours at properties.
- Evaluate annual business plans and provide cost reduction and revenue enhancement guidance.
- Monitor property financial and operational performance, assist with financial modelling, and ensure targeted performance is met.
- Support market research, data collection, and analysis of performance.
- Prepare reports and dashboards for internal and external stakeholders.
- Maintain proprietary databases.
Guest Relations
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Relations
Posted today
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Are you presentable, bubbly, friendly, and full of energy?
We're looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you
Job Description:
- Offer a warm, friendly welcome as guests enter.
- Assist with any special requests or accommodations.
- Take and confirm reservations via phone, online platforms, or walk-ins.
- Manage the waitlist efficiently, updating guests on wait times.
- Inform guests about specials, promotions, or restaurant policies.
- Relay guest preferences or dietary needs to servers.
- Work closely with servers and kitchen staff to manage table flow.
- Provide menus, explain seating arrangements
- Uphold grooming standard, follow company p
- Handle guest concerns or complaints and escalate issues when necessary.
What We're Looking For:
- A well-groomed, bubbly, and approachable personality
- Someone confident, friendly, and energetic
- Able to work part-time: Fridays & weekends, 6:00 PM – 11:00 PM
Positive attitude and a team player
Outlets Locations: Jurong, Sentosa, Paya Lebar, Tampines & CBD
Part-Time (SGD 15-20/hr)
Guest Relations
Posted today
Job Viewed
Job Description
Responsibilities
- Welcome guests warmly and ensure a seamless arrival and seating experience.
- Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.
- Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.
- Assist in handling special requests or arrangements to enhance the dining experience.
- Work closely with service and kitchen teams to ensure smooth communication and timely service.
- Maintain cleanliness and presentation of the reception and waiting areas.
Requirements
- At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.
- Strong interpersonal and communication skills with a guest-first mindset.
- Organized, proactive, and able to manage reservations and busy periods effectively.
- Positive, professional, and confident in engaging with a diverse range of guests.
Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R
Job Types: Full-time, Permanent
Pay: $4, $4,500.00 per month
Work Location: In person
Guest Relations
Posted today
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Job Description
Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.
As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one of AON's Best Employers Wherever you are on the team, whatever your definition of success, we'll set you on the right path.
Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore's best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.
Our Guest Relations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.
You'll be in-charge of:
- Managing reservations through phone calls, emails and other forms of communications
- Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests' experience
- Assigning guests to designated seats as per seating plan
- Taking initiative to check on guests regularly to make sure that their needs are met
- Requesting guests for their feedback and relay feedback to the manager on duty
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager
What to expect:
- Direct transport in to restaurant from Harbourfront MRT
- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself
We are looking for someone:
- Eager to grow
- Passion for people (through food & service)
- Lead with empathy and kindness, though never without firmness
- Pursue continuous improvement
- Own outcomes and drive solutions
Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.
Guest Relations
Posted today
Job Viewed
Job Description
As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one of AON's Best Employers (2017). Wherever you are on the team, whatever your definition of success, we'll set you on the right path.
Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore's best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.
Our Guest Relations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.
You'll be in-charge of:
- Managing reservations through phone calls, emails and other forms of communications
- Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests' experience
- Assigning guests to designated seats as per seating plan
- Taking initiative to check on guests regularly to make sure that their needs are met
- Requesting guests for their feedback and relay feedback to the manager on duty
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager
- Direct transport in to restaurant from Harbourfront MRT
- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself
- Eager to grow
- Passion for people (through food & service)
- Lead with empathy and kindness, though never without firmness
- Pursue continuous improvement
- Own outcomes and drive solutions
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
your application progress to the next stage, we will be in contact to arrange interviews or assessments.
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Guest Relations
Posted today
Job Viewed
Job Description
Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.
As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one of AON's Best Employers (2017). Wherever you are on the team, whatever your definition of success, we'll set you on the right path.
Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore's best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.
Our Guest Relations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.
You'll be in-charge of:
- Managing reservations through phone calls, emails and other forms of communications
- Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests' experience
- Assigning guests to designated seats as per seating plan
- Taking initiative to check on guests regularly to make sure that their needs are met
- Requesting guests for their feedback and relay feedback to the manager on duty
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager
What to expect:
- Direct transport in to restaurant from Harbourfront MRT
- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself
We are looking for someone:
- Eager to grow
- Passion for people (through food & service)
- Lead with empathy and kindness, though never without firmness
- Pursue continuous improvement
- Own outcomes and drive solutions
Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.
Tell employers what skills you haveGuest Service
assisting guests
Welcoming guests
guests' list
liaising with guests
Guest Satisfaction
Guest Recovery
Customer Service
resolve guests' complaints
acknowledging guests
Hospitality
Guest Relations
Posted today
Job Viewed
Job Description
Are you presentable, bubbly, friendly, and full of energy?
We're looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you
Job Description:
- Offer a warm, friendly welcome as guests enter.
- Assist with any special requests or accommodations.
- Take and confirm reservations via phone, online platforms, or walk-ins.
- Manage the waitlist efficiently, updating guests on wait times.
- Inform guests about specials, promotions, or restaurant policies.
- Relay guest preferences or dietary needs to servers.
- Work closely with servers and kitchen staff to manage table flow.
- Provide menus, explain seating arrangements
- Uphold grooming and appearance standards in accordance with company policy.
- Handle guest concerns or complaints and escalate issues when necessary.
Part-Time Details:
- Work days: Wednesday, weekends & public holidays
- Hours: 6:00 PM – 11:00 PM
- Rate: SGD 15-20/hr
Outlet Locations: Jurong | Sentosa | Paya Lebar | Tampines | CBD
Tell employers what skills you haveRestaurants
Flexibility
Interpersonal Skills
Multitasking Skills
Positive Team Player
Restaurant Management
Adaptability
Attention to Detail
Wine
Communication Skills
Organization Skills
Customer Service
Hospitality
Guest Relations
Posted today
Job Viewed
Job Description
As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one of AON's Best Employers Wherever you are on the team, whatever your definition of success, we'll set you on the right path.
Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore's best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.
Our Guest Relations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.
You'll be in-charge of:
- Managing reservations through phone calls, emails and other forms of communications
- Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests' experience
- Assigning guests to designated seats as per seating plan
- Taking initiative to check on guests regularly to make sure that their needs are met
- Requesting guests for their feedback and relay feedback to the manager on duty
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager
- Direct transport in to restaurant from Harbourfront MRT
- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself
- Eager to grow
- Passion for people (through food & service)
- Lead with empathy and kindness, though never without firmness
- Pursue continuous improvement
- Own outcomes and drive solutions
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
your application progress to the next stage, we will be in contact to arrange interviews or assessments.