2861 Services jobs in Woodlands

We are seeking a dedicated Technical Support Officer to join our Pharmaceutical & Biomedical Science Cluster. In this role, you will play a key part in supporting academic and laboratory operations, ensuring smooth delivery of practical sessions and maintaining high standards of safety and functionality across our facilities.

Your responsibilities will include:

• Supporting laboratory classes, workshops, and events by preparing equipment and materials.
• Assisting academic staff in supervising students during practical sessions and activities.
• Conducting trial runs and assisting with demonstrations for practical classes.
• Maintaining laboratory cleanliness, equipment readiness, and overall upkeep.
• Managing inventory, procurement, and administrative tasks related to chemicals, consumables, and assets.
• Performing basic troubleshooting and coordinating with vendors for equipment repairs.
• Ensuring compliance with QEHS and WSH guidelines during audits and inspections.
• Providing technical assistance during internal and external events hosted by the cluster.
• Supporting continuous improvement initiatives for lab operations and safety standards.

What are we looking for?

We're looking for a proactive and hands-on individual with a strong foundation in pharmaceutical science and a passion for supporting academic excellence.

Ideal candidates should have:

• A Diploma in Pharmaceutical Science or a related discipline.
• Practical experience operating pharmaceutical equipment.
• Sound knowledge of pharmaceutical principles and laboratory practices.
• Up to one year of experience as a laboratory technician
• A keen eye for detail and commitment to safety and compliance.
• Strong organizational and communication skills.
• Ability to work collaboratively with academic and technical teams.
• Willingness to work flexibly, including supporting events outside regular hours.
• A problem-solving mindset and ability to handle technical troubleshooting.
• Familiarity with inventory systems and procurement processes is a plus.

We regret that only shortlisted candidates will be notified. Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).

EA Personnel Name: Woon Pei Chyi (Jess)

EA Personnel No: R

EA License No: 11C3955

Job Title: Technical Support Officer

Adventure Learning Centre (ALC) & Xperiential Learning Centre (XLC)

The Role

As a Technical Support Officer, you will play a critical role in ensuring the safety, efficiency, and smooth operation of outdoor and experiential learning programmes. You'll be part of a dynamic team that supports adventure-based activities, expeditions, and camps, contributing to impactful learning experiences for participants.

Your responsibilities will include:

• Delivering first aid and safety support across height, water, and expeditionary activities in line with Training Safety Policy (TSP) and other safety protocols.
• Assisting in the setup, facilitation, and teardown of ALC/XLC programmes and activities.
• Responding promptly to incidents, including executing height rescue and evacuation procedures during and after programmes.
• Managing and implementing incident response systems and safety protocols within the Centre.
• Supporting resource and logistics planning to ensure smooth programme operations.
• Participating in overnight camps and extended programmes as required.
• Maintaining equipment and ensuring readiness for all adventure activities.
• Collaborating with facilitators and programme leads to ensure safety and operational excellence.
• Conducting risk assessments and contributing to continuous improvement of safety practices.
• Upholding high standards of professionalism and care in all interactions with participants and staff.

We're seeking a proactive and safety-conscious individual with a passion for outdoor learning and technical excellence. The ideal candidate will have:

• A diploma in Outdoor and Adventure Learning or related disciplines, or equivalent certifications.
• Certifications such as Abseil Proficiency Level 2 (SNAS Level 2), Bizsafe Level 2, Kayaking 2-Star, Lifesaving 1–3/Bronze Medallion, Sports Climbing Level 2 (SNCS 2), and Wilderness First Aid.
• Experience in safety and risk management, group facilitation, and outdoor expedition planning.
• Skills in camping, hiking, backpacking, navigation, cycling, and challenge course management.
• Familiarity with height rescue systems and incident response protocols.
• Strong logistical and equipment management capabilities.
• Ability to work flexible hours, including overnight stays during camps.
• A collaborative mindset and commitment to participant safety and programme success.

We regret that only shortlisted candidates will be notified. Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).

EA Personnel Name: Woon Pei Chyi (Jess)

EA Personnel No: R

EA License No: 11C3955

As a Technical Support Officer in the PBS Cluster, you will play a vital role in supporting laboratory operations and ensuring smooth delivery of practical sessions. Your responsibilities will include:

• Providing technical support for lab classes, workshops, and events
• Assisting academic staff in supervising students during practical sessions
• Preparing and maintaining laboratory equipment and materials
• Supporting lecturers with demonstrations and conducting trial runs
• Ensuring laboratories are well-maintained, clean, and operational
• Managing procurement and inventory of chemicals, consumables, and assets
• Performing basic troubleshooting and coordinating with vendors for equipment repairs
• Supporting audits and ensuring compliance with QEHS and WSH standards

We are seeking a proactive and detail-oriented individual who is passionate about pharmaceutical science and laboratory work. The ideal candidate will have:

• A Diploma in Pharmaceutical Science or a related field
• Practical experience operating pharmaceutical equipment
• Strong foundational knowledge in pharmaceutical science
• Up to 1 year of experience as a laboratory technician
• A flexible and collaborative working attitude
• Good organizational and communication skills
• Ability to work independently and as part of a team
• Willingness to support various lab-related administrative tasks

We regret that only shortlisted candidates will be notified. Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).

EA Personnel Name: Woon Pei Chyi (Jess)

EA Personnel No: R

EA License No: 11C3955

Direct hiring in Singapore – Full time only. Logistic customer service. (Basic:SGD 2X00) Commission/incentives for your own preference .Office desk bound job.

No outdoor sales required.

5 days work week :Monday to Friday

9am to 6pm.

Off on weekends and PH.

MOM regulation and CPF applies

Office in woodlands close (10 mins walk from Admiralty mrt)

Logistic / Freight forwarding experienced and/or Chinese spoken priority due to paperwork could be in Chinese.

Coaching will be provided

We are looking for a dedicated Adviser - Customer Service to be part of our customer service team. You will be part of our highly customer centric team, attending the needs and requirements of our clientele to achieve high levels of customer happiness. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role.

RESPONSIBILITIES:

• Attend to customers' requests for bookings, enquiries and complaints through various channels, in a timely manner
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement. Promote service packages and downstream products effectively
• Build sustainable relationships and trust with the customers and really committing to increase customers' engagement level
• Follow-up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' requirements and complaints
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist the Customer Service Manager in evaluating and improving the current practices and processes. Ensure compliance with company policies and safety regulations.

Job Requirements:

• Singaporeans only
• Able to work in a fast pace environment independently
• Basic vehicle knowledge is preferable but not mandatory; training will be provided
• Friendly, proactive team player with a willingness to learn
• Self-driven with a strong sense of responsibility and service excellence
• Possession of a valid Class 3 driving license is an advantage

5.5 Days work week.

9.30 AM to 6.00 PM ( Mondays to Fridays )

9.30 AM to 2.00 PM ( Saturdays )

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.

Job Requirements:

• Minimum Post-secondary Certificate with 1 years of experience in customer service or contact centre operations will be an advantage
• Good communication, telephone, interpersonal and customer relations/service skills.
• Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking callers.
• Must possess basic computer literacy and knowledge in Microsoft Office.
• Able to work in a fast-paced environment due to high volume of inquiries.
• Must be able to work 5 days' work week (including weekends & public holidays) on 3-rotating shift (shift allowance being provided accordingly)
• No working experience is welcome to apply as on-the-job training will be provided.

Employment Type: 2-years contract (renewable)

Working Location: Woodlands

· Account holder and shall function as one of the contact window for respective assigned customers

· Receives and performs document screening on receipt of Purchase Order

· Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment

· Coordinate with logistics, warehouse, transportation, and customer service

· Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery

· Expedite shipments as required to meet delivery deadline

· Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues

· Manage order fulfilment till delivery, through coordination across supply Chain

· Understand short term capacity availability and constraints. Work with operations team to manage order fulfilment

· Monitor usage trends and customer forecast for future purchases and capacity planning

· Any other ad-hoc duties as and when assigned

Working Experiences

-Minimum of 1 year of working experience preferably in customer service /production planner functions in a manufacturing environment and working experience in Supply Chain.

- Added advantage if they have experience in the field of Sales and Marketing or work experience with ERP systems.

Education Requirement and Traits

• Minimum Diploma
• Multi tasker, able to work in fast- paced and dynamic environment
• Able to communicate effectively among various stakeholders
• Task and results -oriented individual

Join a huge established company with strong foundations in Government Sector & other MNCs as a Digital Solutions provider

• Monday - Friday ONLY
• Afternoon Working Hours PM - 10PM
• Accessible North Area
• Long Term Job
• Salary can be Nego based on Last Drawn

Job Scope:

• Assisting with customer inquiries over inbound phone calls & email channels
• Collaborate with multiple departments on new project requirements
• Monitoring of projects and tasks to ensure timely completion
• Prepares comprehensive daily/weekly reports and ensure timely delivery

Requirements:

Prior Customer service experience is an Advantage

Knowledge on MS office

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to

EA Personnel: Winston Ong | R

EA License Number: 04C3537

Overview

An experienced Service Delivery Manager to oversee the end-to-end delivery and performance of Day 2 managed services. Acting as the primary point of contact for clients, this role ensures alignment with SLAs, operational standards, and customer expectations while driving continuous service improvement. The Service Delivery Manager will bridge technical teams, business stakeholders, and clients — combining operational governance, strategic leadership, and customer engagement to deliver resilient and value-driven services.

Key Responsibilities

Client & Stakeholder Management:

• Serve as the main liaison between clients, service delivery teams, and internal stakeholders.
• Conduct regular service reviews, communicate performance results, and build strong client relationships to ensure satisfaction and retention.
• Support contract compliance, renewal discussions, and commercial alignment of delivery with business outcomes.

Service Delivery & Governance:

• Manage end-to-end delivery of Day 2 managed services, ensuring SLA adherence and consistent service quality.
• Oversee incident escalations, coordinate root cause analysis (RCA), and ensure effective resolution and preventive measures.
• Lead change management processes, ensuring service readiness for updates, enhancements, and transformation initiatives.
  Maintain service documentation, not limited to playbooks, runbooks, and workflows.

Performance Monitoring & Improvement:

• Monitor service delivery KPIs, identify risks and bottlenecks, and implement corrective actions.
• Drive continual service improvement (CSI) through data-driven analysis, process optimization and automation, and adoption of emerging technologies.
• Partner with governance, security, and operations teams to ensure regulatory compliance and alignment with industry standards (e.g., ISO27001, ISO9001).

Leadership & Resource Management:

• Lead cross-functional teams of engineers, service managers, and specialists to ensure smooth delivery.
• Manage vendor relationships, ensuring performance standards are met and collaboration is effective.
  Contribute to resource planning and cost optimisation to support business objectives.

Qualifications

• Experience: 7+ years in IT service delivery, managed services, or IT operations, with 5+ years in a client-facing role.
• Leadership & Governance: Proven ability to manage diverse teams, vendors, and clients across complex environments.
• Service Management Expertise: Strong understanding of ITIL frameworks, SLA governance, change management, and CSI practices.
• Technical Awareness: Familiarity with IT operations, cybersecurity, cloud, and infrastructure environments.
• Certifications: ITIL Foundation (V3/V4), PMP or equivalent project/service management certifications strongly preferred.