Guest Services Assistant
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Company Description
York Hotel Singapore, nestled in the urban oasis of Mount Elizabeth and within walking distance to Orchard Road, is an upscale 4-star business hotel offering 407 well-appointed rooms and suites. The Tower Block includes 64 non-smoking rooms, while the Annexe Block boasts 343 rooms and suites. The hotel provides various amenities and facilities, including 8 function rooms capable of hosting up to 450 guests for diverse events. Guests can enjoy a variety of dining options at White Rose Café, featuring Western and Asian cuisine along with Penang specialties from its popular thrice-yearly Penang Hawkers' Fare.
Role Description
This is a full-time on-site role for a Guest Services Assistant located in Orchard. The Guest Services Assistant will be responsible for delivering exceptional customer service, managing guest check-ins and check-outs, addressing guest inquiries, and providing administrative assistance. Additional tasks include maintaining high standards of hospitality, ensuring guest satisfaction, and assisting with various hotel services as needed.
Qualifications
- Strong Interpersonal and Communication skills
- Experience in Customer Service and Customer Satisfaction
- Ability to provide Administrative Assistance
- Excellent organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Previous experience in the hospitality industry is a plus
- High school diploma or equivalent
Fitness Services Coordinator
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The Fitness Services Coordinator serve as the first point of contact for members and visitors, ensuring a welcoming and professional experience. The role is responsible for handling front desk operations, managing fitness class bookings, coordinating schedules, and overseeing billing for personal coaching sessions. By delivering excellent customer service and efficient administrative support, this role contributes directly to member satisfaction and smooth gym operations.
KEY RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
Member Services
- Greet members and visitors in a courteous and professional manner.
- Handle membership enquiries, registrations, and renewals.
- Provide information on gym facilities, programs, fitness classes, and personal coaching.
- Address member feedback and escalate concerns where necessary.
Class & Coaching Administration
- Manage fitness class schedules, bookings, and attendance tracking.
- Monitor class participation levels and communicate with instructors to ensure minimum numbers are met.
- Process bookings and payments for personal coaching sessions (including packages and buddy sessions).
- Maintain accurate records of class rosters, coaching schedules, and billing transactions.
Front Desk Operations
- Answer phone calls, emails, and online enquiries promptly and professionally.
- Process payments for memberships, classes, and personal coaching.
- Maintain the reception area's cleanliness and welcoming atmosphere.
- Assist with marketing promotions and cross-selling of classes, programs, and PT packages.
Support & Coordination
- Coordinate with gym instructors and personal trainers regarding schedules and bookings.
- Provide administrative support to Gym Manager and Fitness Operations Manager.
- Assist in organising fitness events, challenges, and community engagement initiatives.
JOB REQUIREMENTS:
- GCE 'O' Level / Diploma or equivalent.
- Prior experience in customer service, reception, or administrative roles (fitness or hospitality industry preferred).
- Proficient in MS Office; experience with booking or membership management software an advantage.
- Strong interpersonal and communication skills.
- Service-oriented personality with attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Able to work rostered shifts, which include evenings, weekends and public holidays
Join Our Team and Enjoy Fantastic Benefits
5-Day Work Week in a convenient town area location
13-Month AWS Bonus to reward your dedication
Performance Bonus for outstanding contributions
Ang Pow Bonus
Retention Bonus to celebrate your long-term commitment
Meal Allowance and Split Shift Allowance for added convenience
Career Advancement Opportunities to grow within the company
Comprehensive Insurance & Medical Benefits for your well-being
Employee Referral Fee Benefit to reward you for bringing great talent to our team
Support Services Executive
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Job Highlights:
- Nearest MRT: Caldecott MRT
- Contract duration: 12 months
- Salary: Up to $3,100/month.
What You'll Do
- Engage callers to assess the nature and severity of the situation
- Collect and verify information from relevant sources (e.g., schools, family members, relatives, government databases)
- Conduct risk and safety assessments for reported cases
- Determine response urgency and ensure appropriate case routing
- Coordinate with partner agencies to ensure smooth case handover
- Engage and involve key family members in working with the assigned agency
What We're Looking For
- Singaporean only.
- Minimum Degree holders.
- Proficient in Microsoft Office applications, including Word and Excel.
- Experienced in customer service/call center would be advantageous.
- Ability to remain calm and composed in high-stress situations and environments
Willingness to work shift hours if required (operates a 24/7 helpline). Currently, work hours follow the schedule below and may be updated if there are changes.
1) Mon – Thur: 9 am – 6.30 pm; Fri: 9 am – 6 pm
2) Mon – Thur: 12 – 9.30 pm; Fri: 12 – 9 pm
Interested candidates please click "Apply Now".
We regret to inform that only shortlisted candidates will be informed.
Angelle Patrick John
Outsourcing Team
BGC Group Pte Ltd
EA: 05C3053
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at
learner services lead
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JOB TITLE: LEARNER SERVICES LEAD & ISAMS COORDINATOR
Reports to: Director of Learners' Acquisition
WHO ARE WE?
Nexus is an empowering, learning-focused community. We are one big family, striving to create an honest and open community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.
WHO ARE WE LOOKING FOR?
At Nexus, we do things differently. We believe each member of staff is equal and recognize the uniqueness of every individual to work in a collaborative and supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive minds of our colleagues. You will experience high levels of ownership and empowerment in your role.
JOB DESCRIPTION
The Learner Service Lead & ISams Coordinator is responsible for leading and managing the Learner Services team to ensure smooth daily operations, high-quality service, and effective communication with all stakeholders. It also manages iSAMs, ensuring accurate data entry, reporting, and system used to support admissions, assessments, and overall school operations, while maintaining compliance with data protection requirements.
ROLE AND RESPONSIBILITIES
Learner Services Lead:
To work with and lead the Leaners services team ensuring:
- Efficient operational service for families and learners as they relate to the scope of work required of the student services team
- Co-ordinated the student services staff so they meet the needs of stakeholders during school hours
- Ensure high quality service and communications with all stakeholders
- Represent the needs of the student services operations and the team with school leadership
- Identify and share approaches and/or areas for development in the area of Student Services
iSAMs Coordinator:
- To be responsible for the provision of high quality and timely information to meet the needs of students, teachers, managers and those outside the organization to whom we are accountable.
To work closely with admissions to ensure timely updates on learners entering and exiting the school
Provide key reports and information from iSAMs and additional reports as requested by key stakeholders
- Advise school leadership on enhancements to iSAMs modules that improve communication, data storage, and school operations.
- Sending out timely reminders for submission of data and following when necessary.
- Work collaboratively with all sections of the school where iSAMs functions are required
- Adapt iSAMs functions and spreadsheets to generate statistical data, reports, and operational insights
- Implement efficient processes for the production and distribution of learner reports.
- Carrying out analysis and sourcing of data and information and compile information relating to school work in support of any data project being undertaken and/or needs that support teaching, learning and communication
- Liaise with the ICT department whenever required
Data Entry, Recording and Reporting:
- Ensure databases within iSAMs for all aspects of Assessment, Recording and Reporting are accurate, maintained and updated
- Ensure the accuracy, reliability, and integrity of learners' data, maintaining high standards of data management at all times.
- Implement an efficient system to produce learner reports and the sharing of these reports
- Manage examinations data by coordinating inputs from stakeholders, ensuring accurate storage, analysis, and reporting.
- Ensuring secure handling of confidential data and information to comply with the Singapore Data Protection Act.
QUALIFICATIONS AND SKILLS
- Minimum of a bachelor's degree from an accredited institute.
- Proven experience in data management, student information systems (preferably iSAMs), and reporting
- Strong analytical and problem-solving skills with the ability to interpret and present data clearly
- Excellent organizational skills and attention to detail to ensure accuracy and reliability of data
- Proficiency in Microsoft Excel, spreadsheets, and data analysis tools
- Strong communication and interpersonal skills for effective collaboration with staff, leadership, and stakeholders
- Proven ability to address parents' requests and concerns in a professional and constructive manner.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Knowledge of data protection regulations (e.g., Singapore PDPA) and commitment to handling confidential information responsibly
- Experience in working within an educational environment is an advantage
- Any other duties as assigned by the line manager
Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.
Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.
Guest Services Executive
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Join our team and deliver exceptional guest experiences
We are looking for enthusiastic and service-oriented individuals to join us as Guest Service Executive. If you enjoy interacting with people and have a passion for hospitality, we want to meet you
Responsibilities:
- Attend to guests' needs and enquiries in a professional and courteous manner.
- Handle guest check-in and check-out processes efficiently.
- Provide personalized, warm, and attentive service to ensure an enjoyable and seamless stay for all guests.
Requirements:
- Good interpersonal skills and a positive working attitude.
- Service-oriented and a strong team player.
- Energetic, passionate, and professional in approach.
- Able to work 2 rotating shifts, including weekends and public holidays.
- Entry-level Diploma holders are welcome to apply.
What We Offer:
- Staff duty meals and uniforms provided.
- A supportive and friendly work environment.
- 5 days work week
- Opportunities to grow within the hospitality industry.
Interested applicants, please email your resume to
Teacher, Hospitality Services
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Join Us at NorthLight School
At NorthLight School, we are dedicated to preparing youth for life and living—empowering every student to SHINE, regardless of their starting point. We invite passionate, mission-driven professionals to join us in making a meaningful impact on the lives of our students, both in and beyond the classroom. If you are committed to transforming lives through education, we welcome you to be part of our NLS team.
Role Summary We are seeking a passionate and experienced Hospitality Services educator with a strong food & beverage background to inspire and guide students in their educational journey. This role integrates teaching excellence, industry know-how, and mentorship to guide and inspire students on their journey toward becoming confident and capable hospitality professionals.
Duties and Responsibilities:
- Serve as a mentor and role model for students and fellow educators in the Hospitality Services domain.
- Provide career guidance and support students' personal and professional development.
- Develop and deliver engaging, effective industry-relevant instructional materials tailored to diverse students' learning.
- Create conducive and industry-oriented learning environment to develop students' thinking and maximize their learning abilities.
- Collaborate with parents, caregivers, and community partners to support student success.
Personal Competencies, Experiences, and Qualifications:
- Diploma or Degree in Hotel Management, Food & Beverage Operations, or a related field.
- Minimum 3 years of hands-on experience in restaurant management
- Strong expertise in F&B operations, with a focus on restaurant leadership
- Strong interpersonal and communication skills, with a collaborative and learner-coaching approach.
- A genuine passion for teaching and inspiring young learners.
Preferred Credentials:
- WSQ Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Teaching and Educational Pedagogy (ACTEP) or equivalent certification
- Prior teaching or training experience in food and beverage or related disciplines
Why Join Us?
- A unique opportunity to make a lasting difference in the lives of students.
- 5-day work week.
- Enjoy school holiday leave and a comprehensive suite of employee benefits.
- Access to continuous professional development and learning opportunities.
If you're ready to shape the future of young learners and ignite their passion for hospitality, we would love to hear from you.
Note: If you are shortlisted, our HR team will reach out to you for a conversation
Teacher – Hospitality Services
Posted today
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Join Us at NorthLight School
At NorthLight School, we are dedicated to preparing youth for life and living—empowering every student to SHINE, regardless of their starting point. We invite passionate, mission-driven professionals to join us in making a meaningful impact on the lives of our students, both in and beyond the classroom. If you are committed to transforming lives through education, we welcome you to be part of our NLS team.
Role Summary
We are seeking a passionate and experienced Hospitality Services Educator with a strong food & beverage background to inspire and guide students in their educational journey. This role integrates teaching excellence, industry know-how, and mentorship to guide and inspire students on their journey toward becoming confident and capable hospitality professionals.
Duties and Responsibilities:
- Serve as a mentor and role model for students and fellow educators in the Hospitality Services domain.
- Provide career guidance and support students' personal and professional development.
- Develop and deliver engaging, effective industry-relevant instructional materials tailored to diverse students' learning.
- Create conducive and industry-oriented learning environment to develop students' thinking and maximize their learning abilities.
- Collaborate with parents, caregivers, and community partners to support student success.
Personal Competencies, Experiences, and Qualifications:
- Diploma or Degree in Hotel Management, Food & Beverage (F&B) Operations, or a related field.
- Minimum 3 years of hands-on experience in restaurant management
- Strong expertise in F&B operations, with a focus on restaurant leadership
- Strong interpersonal and communication skills, with a collaborative and learner-coaching approach.
- A genuine passion for teaching and inspiring young learners.
Preferred Credentials:
- WSQ Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Teaching and Educational Pedagogy (ACTEP) or equivalent certification
- Prior teaching or training experience in food and beverage or related disciplines
Why Join Us?
- A unique opportunity to make a lasting difference in the lives of students.
- 5-day work week.
- Enjoy school holiday leave and a comprehensive suite of employee benefits.
- Access to continuous professional development and learning opportunities.
If you're ready to shape the future of young learners and ignite their passionate for hospitality, we would love to hear from you.
To apply:
Please download the application form and email your completed form, along with a detailed resume, to
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Guest Services Associate
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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.
As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.
If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.
Discover more at
About the role:
Guest Services Associate (Bell Desk)
The Guest Services Associate is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.
Welcoming guests to the property, providing an exceptional guest experience upon check-in, during the guest's stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:
- Welcome guests upon arrival and departure according to Four Seasons' standards and procedures.
- Manages guests' luggage to their room for arrivals and departures.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc.
- Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
- Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
- Reports to the Duty Manager for further follow-up when necessary.
What you bring:
- One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
- Good organisational skills, ability to prioritize workload and handle pressure
- Pleasant disposition with strong interpersonal and communication skills
- Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
- Kindly note that due to work visa restrictions, position is open to Singaporeans only
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.
Guest Services Officer25166890
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POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Business Developer - Technology Talent Services
Posted 13 days ago
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About Sciente
At Sciente, we integrate technology expertise, business consulting, and talent management to help clients achieve success in their digital transformation and intelligentisation journeys. With a strong focus on the insurance, banking, financial services, and government sectors, we provide trusted consulting and technology talent services that deliver meaningful outcomes.
Role Overview
We are seeking a proactive and results-oriented Business Developer to expand Sciente’s Technology Talent Services business in Singapore. The role requires someone with strong business acumen, proven sales experience, and a deep understanding of the technology talent landscape.
Key Responsibilities
- Identify, prospect, and engage with target clients across industries.
- Build and maintain trusted long-term relationships with senior stakeholders, HR leaders, and technology heads.
- Understand client challenges and position Sciente’s technology talent solutions (contracting, permanent recruitment, RPO, and consulting services) to address their needs.
- Conduct research on market trends, competitor activities, and emerging talent needs to shape sales strategy.
- Drive the end-to-end sales cycle - from lead generation to proposal development, contract negotiation, and closure.
- Work closely with the delivery/recruitment consulting teams to ensure timely and quality fulfilment of client requirements.
- Achieve and exceed assigned sales and revenue targets.
- Represent Sciente’s values, differentiators, and purpose-driven business model in all external engagements.
Requirements
- Bachelor’s degree in Business, Technology, Human Resources, or a related field.
- Minimum 5 years of relevant experience in business development, account management, client services or sales within IT services, staffing, or recruitment consulting.
- Strong network within the technology and HR communities in Singapore is highly desirable.
- Demonstrated ability to drive the full sales cycle and meet revenue goals.
- Excellent communication, negotiation, and presentation skills.
- Strong business insight with the ability to match client needs to tailored solutions.
- Self-driven, resilient, and passionate about creating value for clients and candidates alike.
Why Join Sciente?
- Opportunity to be part of a purpose-driven organisation that integrates Data AI technology, talent, and consulting.
- Growth and learning opportunities.
Should you be interested in this career opportunity, please send in your updated resume to at the earliest.
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Lic.: 07C5639