2333 Services jobs in Jurong East

About the Role

Epica Immigration is establishing a dedicated Translation Division to manage the growing demand for certified translations required in immigration applications. We are looking for an experienced and entrepreneurial Translation Division Manager who will set up, lead, and manage the translation function within the company.

This role is ideal for someone with deep knowledge of the translation/localisation industry, including software, workflows, vendor management, and compliance requirements. You will build the infrastructure, processes, and partnerships needed to deliver high-quality certified translations at scale.

Key Responsibilities

1. Strategy & Division Setup

• Design and implement the overall strategy for the translation division.
• Select and deploy translation management systems (TMS), CAT (Computer-Assisted Translation) tools, and QA software.
• Establish SOPs for translation requests, workflows, quality control, and document delivery.
• Set up document tracking systems for efficiency and compliance.

2. Vendor & Team Management

• Build a network of certified translators and translation agencies across multiple languages.
• Negotiate contracts and SLAs with vendors.
• Recruit and lead an internal team (if required) of project coordinators, reviewers, or in-house translators.

3. Operations & Quality Assurance

• Oversee the translation of documents for immigration applications (e.g. ICA, MOM, ACRA submissions).
• Ensure that all translations meet legal, certified, and notarisation requirements.
• Implement quality assurance procedures for linguistic accuracy, formatting, and compliance.

4. Technology & Process Optimisation

• Recommend and implement the right tools: e.g. SDL Trados, MemoQ, Memsource, Wordfast, or other translation/localisation platforms.
• Explore automation and AI-assisted translation where appropriate.
• Continuously improve workflows to reduce costs and turnaround times without compromising quality.

5. Compliance & Standards

• Ensure all translations meet ICA and MOM certification standards.
• Maintain records of certified translations and declarations for audit purposes.
• Keep updated on legal requirements for certified and notarised translations in Singapore.

Requirements

• Minimum 5–7 years of experience in the translation/localisation industry.
• Strong knowledge of translation management systems (TMS), CAT tools, and QA software.
• Proven experience in setting up or managing a translation function/division.
• Familiarity with certified translation procedures and legal documentation in Singapore.
• Excellent organisational and leadership skills.
• Strong vendor management, negotiation, and stakeholder communication abilities.
• Entrepreneurial mindset — ability to build something from the ground up.

Preferred Background

• Previous experience as a Translation Manager, Localisation Manager, or Language Services Operations Lead.
• Experience working with immigration, legal, or professional services companies.
• Familiarity with ISO translation standards (e.g. ISO

What We Offer

• An opportunity to build and lead a new division from scratch.
• Competitive compensation and performance incentives.
• Autonomy to design systems, workflows, and vendor networks.
• A chance to play a key role in one of Singapore's leading immigration consultancies.

Job Type: Full-time

Pay: $4, $7,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person

Overview

We are looking for a dedicated and detail-oriented Senior Executive, HR Shared Services to lead and support the daily operations of our staff onboarding and offboarding services. This role is key in ensuring a smooth employee experience from entry to exit, while upholding compliance, process efficiency, and service excellence. You will also play a supervisory role in guiding team members and continuously improving HR service delivery.

• Supervise and manage end-to-end onboarding and offboarding processes, ensuring compliance with internal HR policies and relevant regulations.
• Monitor team performance to ensure service standards and KPIs are consistently met in accordance with Service Level Agreements (SLAs).
• Act as a subject matter expert and provide timely HR administrative and advisory support to employees and stakeholders.
• Guide and coach team members in daily operations and assist in resolving complex cases.
• Continuously evaluate and improve HR operational processes to enhance efficiency and employee experience.
• Ensure accurate documentation and reporting of HR activities.
• Partner with internal stakeholders to address feedback, manage workload distribution, and ensure seamless service delivery.
• Explore opportunities for automation and digital solutions to streamline repetitive tasks.
• Perform any other duties as assigned by management.

• Degree in Human Resource Management, Business Administration, or a related discipline.
• At least 2 years of relevant HR experience; prior supervisory experience is advantageous.
• Strong knowledge of HR operations, particularly in onboarding and offboarding processes.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication, interpersonal, and stakeholder management skills.
• Meticulous, proactive, and a strong team player with good problem-solving abilities.
• Passion for continuous improvement and openness to exploring tech-based solutions.

• Be part of a collaborative and purpose-driven HR team.
• Drive improvements that directly impact employee experience.
• Gain leadership experience in a dynamic, high-volume HR operations environment.
• Contribute to HR transformation through process enhancements and digitalisation.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

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Kenneth Isaac Peter

Registration Number: R

MCI Consulting Pte Ltd (EA Licence: 13C6730)

Job Purpose:

We are looking for a proactive and dynamic Events Coordinator to plan, organize, and execute cohesion events primarily for Active and Reservist NS Units, as well as other organizations. The role involves liaising with NS units to engage SAFRA Cohesion Services, facilitating team-building sessions, and managing all aspects of event operations—from conceptualization to post-event follow-up.

The ideal candidate will have strong project management skills, the ability to coordinate multiple stakeholders including vendors and programme partners, and a keen eye for detail to ensure smooth event delivery. This role also involves researching and developing new programmes to continually enhance our event offerings. Flexibility and a collaborative mindset are key to succeeding in this position.

This position will be a 1-year Temporary contract, and will be largely based at SAFRA Jurong .

Main / Key Responsibilities:

1. Liaise with new/existing NS units to engage SAFRA Cohesion Services for their cohesion events.
2. Coordinate, facilitate and lead team building sessions.
3. Oversee and execute event operations (including setup, teardown, rehearsals etc.)

Required Duties / Tasks:

1. Conceptualize, plan and organize cohesion events such as family day, team bonding activities and special events targeted at Active / Reservist NS Units and also other organizations.
2. Drafting event proposals, working with internal and external units/vendors to coordinate event requirements.
3. Manage and liaise with vendors / programme partners for event requirements.
4. Ensure delivery of quality event management service for all events from conceptualization through to implementation and post event follow up.
5. To ensure all administrative requirements are met within the required time frame.
6. Conduct programme research, design, plan and/or source for new programmes/initiatives to enhance the existing programme packages.
7. To perform any other tasks assigned by supervisor and above.

Required Skills and Qualifications:

• Minimum Diploma and in sports/events management or projects related field preferred.
• Team player and able to multi-task well under pressure.
• Possess excellent service mindset and with positive work attitude.
• Independent and self-motivated with good interpersonal and social skills.
• Strong communication & presentation skills preferred.
• Able to work on Public Holidays and weekends if required.
• Proficient in MS Office and basic computer applications.
• Only Singapore Citizens and Permanent Residents may apply.

Deployed in the Medical Report Unit, you will provide prompt operational and administrative support in processing medical report requests. You are expected to respond to public enquiries and feedback professionally regarding medical report applications. You will need to demonstrate excellent customer service skills and strong ability to manage complaints. Your role also includes coordination with Clinical Department Administration and doctors to ensure medical reports are provided accurately and in a timely manner.

Requirements:

• Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience

• Proficiency in MS Office applications (Word / Excel)

• Excellent interpersonal and communication skills, including email writing

• Strong organisational and coordination skills

• Good customer service orientation with ability to handle complaints

• Ability to work in a fast-paced environment

Reporting to the Manager, you will be an integral part of the team responsible for the day-to-day operations of the Medical Records Unit. In this role, you will oversee team work processes and ensure they meet operational efficiency and service quality objectives.

You will be expected to support and manage queries and requests for medical reports from external stakeholders, as well as handle complaints effectively. Additionally, you will be involved in preparing monthly departmental key performance indicators, statistical reports, and invoicing, whilst facilitating audit requests and contributing to process improvement projects.

Requirements:

• Bachelor's degree
• Excellent communication, administrative, and interpersonal abilities combined with experience in personnel management
• Strong team player with the ability to multitask and deliver results in a fast-paced and dynamic working environment
• Demonstrate excellent prioritization skills
• Customer service experience preferred
• Proficiency in Microsoft Office applications (Excel, Word, and PowerPoint)

Job Summary:

The incumbent is responsible to manage partners to meet ground needs. He / She will have to identify and bring together key platers and diverse stakeholders to have meaningful conversations, adopt impact strategies, design and implement community outreach programme / inclusive community projects to benefit and make an impact to the needs of clients under Enabling Services Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

1. Establish partnerships for community activation in various aspects such as outreach, programmes, volunteers.
2. Co-create a community of practice in driving community activation with stakeholders including SG Enable, Enabling Business Hub and other ESH operators in other regions.
3. Build and nurture meaningful working relationships with community partners and agencies to raise awareness about ESH and engage more Persons with Disabilities (PwDs) in ESH services.
4. Organise and coordinate community events, workshops, and communication forums to engage stakeholders and increase awareness.
5. Facilitate a better understanding of the needs and aspirations of PwDs among corporate and community partners.
6. Cultivate long-term, strong relationships with community leaders, grassroots partners, and SSA to expand outreach and promote social change and inclusiveness for PwDs.
7. Channel ground feedback to the team to inform programme development for PwDs and their caregivers.
8. Curate stories of beneficiaries and volunteers to highlight impact.
9. Collaborate with the TOUCH Communications team to create social media content and support fundraising campaigns benefiting the ESH programme.
10. Maintain general administration and coordination, including database management and communication forum publicity.
11. Collaborate with staff under TSNG or other services on special projects on an ad-hoc basis.

Working Conditions:

• 5 day work week: Mon-Fri (Weekend as and when needed)
• Location: Jurong

Requirements:

1. Degree holder.
2. At least 3 - 5 years or more of related experience
3. Prior experience in community partnership management or working with PwDs will be an added advantage.
4. Team player with strong interpersonal skills.
5. Leadership abilities, with experience in coordinating projects and driving initiatives to achieve desire outcomes.
6. Excellent verbal and written communication skills.
7. Excellent negotiation and people management skills.
8. Flexible to work evenings and weekends as needed, and willingness to travel locally for meetings, events and outreach activities.
9. Adept at Microsoft Office

Job Summary:

The incumbent is responsible to strategise, direct and implement volunteers' framework & mobilization to benefit and make an impact to the needs of clients under Enabling Service Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

1. Organise volunteer outreach, recruitment, training, management and appreciation.
2. Assess and monitor volunteers' readiness and suitability to match and befriend Persons with Disabilities (PwDs).
3. Develop a sustainable ESH volunteer management framework which adheres to SG Enable and TOUCH Volunteer Management protocols.
4. Network, advocate and promote awareness of volunteering opportunities to support ESH initiatives / programmes at different platform.
5. Engage stakeholders, build partnerships and grow projects for volunteers to serve PwDs under ESH.
6. Drive collaborative initiatives across all internal and external stakeholders to upskills and retain volunteers.
7. Volunteers' coordination on new plans and sharing of best practices.
8. Ensure proper and accurate update of volunteer database.
9. Manage and review volunteers' documentation process, recording, reports and survey.
10. Establish vision and alignment among volunteer teams.
11. Work with staff under within and outside of TSNG on special project.

Working Conditions:

• 5 day work week: Mon-Fri (Weekend as and when needed)
• Attractive remuneration and staff benefits
• Location: Jurong

Requirements:

1. Degree holder.
2. At least 2 - 5 years of experience in project, stakeholder and budget management.
3. Excellent written, communication and presentation skills.
4. Excellent negotiation and people management skills.
5. Analytical and organised, able to translate concepts into actionable goals.
6. Prior experience in volunteer management will be an added advantage.
7. Flexiblility to work evenings and weekends as needed, and willingness to travel locally for meetings, events and volunteer outreach activities.
8. Crisis management and service recovery skills.
9. Adept at Microsoft Office

As part of the e2i Career Services team, you will create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i's career services to individuals. As we expand our team to meet the growing demand for e2i's services, you will play a crucial role in this exciting phase of growth by providing coaching, career advisory and matching jobseekers to suitable jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i's career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements:

• At least 5 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Assistant Head of Home
Salary : $5,500 - $6,500
Location: Bukit Batok
Working hours: Monday - Thursday 830am - 630pm / Friday 830am - 530pm
Job Summary
To supports the Head of Home in overseeing the effective and lawful operation of the Welfare Home. This role ensures the well-being and development of residents, compliance with statutory requirements, and smooth day-to-day operations. To manages staff, maintains facility standards, supervises programmes and services, and ensures financial and administrative governance in line with the Destitute Persons Act, Welfare Home regulations and upcoming Social Residential Homes Act.
Job Responsibilities
Statutory & Legal Compliance
Ensure staff are familiar with the Destitute Persons Act, Rules, Social Residential Homes Act, Operations Manual of the Home and Code of Practice for Welfare Homes.
Maintain compliance with MSF guidelines, PDPA regulations, and statutory requirements.
Implement recommendations from the Board of Visitors where applicable.
Welfare Home Operations
Supervise daily care of residents and overall facility cleanliness (dormitories, toilets, kitchens).
Oversee preparation and serving of meals, ensuring adherence to Food Safety & Hygiene Guidelines.
Conduct frequent rounds to monitor resident well-being and facility standards.
Prepare duty rosters and allocate responsibilities to staff.
Plan and supervise diversionary activities and outside employment opportunities for residents.
Administration & Records
Ensure proper upkeep of statutory records, including Admission Register, Resident’s Property Book and related records, Home Journal, Petty Cash, financial accounts, work/earnings records, and Visitor/Board of Visitors books.
Prepare budgets, accounts, and reports as required.
Personnel Management
Supervise, train, and appraise staff performance.
Organise staff development programmes and provide guidance to ensure effective service delivery.
Financial Governance
Oversee financial management in line with Service Standards and internal guidelines.
Monitor budgets and cash flow according to policies.
Additional Duties & Organisational Responsibilities
Act as the Environmental Control Coordinator (ECC) for the Home.
Plan, support and implement Business Continuity Management plans.
Coordinate and manage the involvement of volunteers in the Home.
Assist in planning and implementing work plans and SOPs with the Head of home and Welfare Homes Management Committee.
Carry out other duties as assigned by the Head of Home or CEO of the organisation.
Job Requirements
Minimum degree, preferably in Social Work or Psychology, or relevant experience in the social service sector.
At least 1 year of supervisory/leadership experience in a related field.
Strong administrative and financial management skills, with proficiency in MS Office.
Experienced in organise, supervise, and motivate staff effectively.
Ability to commit to weekend and evening meetings when required.
WhatsApp: (Shermaine)
Siah Sze Ming Reg No: R
The Supreme HR Advisory Pte Ltd EA No: 14C7279
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