970 Services Management jobs in Singapore

Senior Manager, Retail Financial Services - Management Support

Singapore, Singapore Income Insurance Limited

Posted 13 days ago

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Job Description

As the Senior Manager, Retail Financial Service Management support, you will lead a cross functional team to provide comprehensive administrative and management support to Retail Financial Services (RFS)

  • Management reporting and performance tracking for Business Centres, Retail Assurance and Branch Services.
  • Work with Group Centre Managers/Group Branch Managers in ensuring individual clusters’ performance KPIs/objectives are met.
  • Plan tacticals/campaigns to drive sales KPIs.
  • Conduct annual review of sales incentive scheme, sales and service performance indicators/KPIs.
  • Facilitate and organize sales and service meetings for Business Centres and Branch Services.
  • Plan and organize bonding events and activities.
  • Undertake annual budgeting and expenses review. Proactive management of expenses and accruals for the department.

Job Description

As the Senior Manager, Retail Financial Service Management support, you will lead a cross functional team to provide comprehensive administrative and management support to Retail Financial Services (RFS)

Sales & Service Management Support

  • Management reporting and performance tracking for Business Centres, Retail Assurance and Branch Services.
  • Work with Group Centre Managers/Group Branch Managers in ensuring individual clusters’ performance KPIs/objectives are met.
  • Plan tacticals/campaigns to drive sales KPIs.
  • Conduct annual review of sales incentive scheme, sales and service performance indicators/KPIs.
  • Facilitate and organize sales and service meetings for Business Centres and Branch Services.
  • Plan and organize bonding events and activities.
  • Undertake annual budgeting and expenses review. Proactive management of expenses and accruals for the department.

Sales Activity Management

  • Drive leads conversion and identify opportunities for better leads conversion via leads campaign or tactical.
  • Manpower Planning – proactively manage sales and service headcount, recruitment and related resource matters, i.e. attrition, onboarding.
  • Plan and organize sales forum/convention trips for the Business Centre and Retail Assurance.
  • Plan and map out roadshows and events for both Business Centre and Retail Assurance. This entails working with internal and external stakeholders.

Sales Compliance Audit

  • Risk and Compliance representative for the department. Required to take the lead in building a robust and sales compliant culture within RFS. Inculcate good selling behaviors amongst advisors and managers within the channel.
  • Work with stakeholders to address gaps in compliance or audit matters. .

People Development

  • Work with internal stakeholders i.e. HR / Distribution Talent Centre to map out training curriculum for advisors and managers.
  • Review annual learning budget for department.
  • Work with internal stakeholders to conduct regular reviews of progression path for sales and service roles.

Requirements

  • Minimum 8 to 10 years’ proven experience in handling Channel sales and Performance Management, Branch Operations, Compliance and Training.
  • Proficiency in MS Office and PowerPoint.
  • Conversant in MAS’ guidelines and regulatory requirements pertaining to Fair Dealing, PDPA, branch operations and customers service etc
  • Effective Presentation Skills and good understanding of management practices.
  • Proven track record in leading teams and demonstrated ability in managing stakeholders both internal and external.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Insurance

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Senior Manager, Retail Financial Services - Management Support

Singapore, Singapore Income Insurance Limited

Posted today

Job Viewed

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Job Description

Join to apply for the Senior Manager, Retail Financial Services - Management Support role at Income Insurance Limited

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Job Description
As the Senior Manager, Retail Financial Service Management support, you will lead a cross functional team to provide comprehensive administrative and management support to Retail Financial Services (RFS)

  • Management reporting and performance tracking for Business Centres, Retail Assurance and Branch Services.
  • Work with Group Centre Managers/Group Branch Managers in ensuring individual clusters’ performance KPIs/objectives are met.
  • Plan tacticals/campaigns to drive sales KPIs.
  • Conduct annual review of sales incentive scheme, sales and service performance indicators/KPIs.
  • Facilitate and organize sales and service meetings for Business Centres and Branch Services.
  • Plan and organize bonding events and activities.
  • Undertake annual budgeting and expenses review. Proactive management of expenses and accruals for the department.
Job Description
As the Senior Manager, Retail Financial Service Management support, you will lead a cross functional team to provide comprehensive administrative and management support to Retail Financial Services (RFS)
Sales & Service Management Support
  • Management reporting and performance tracking for Business Centres, Retail Assurance and Branch Services.
  • Work with Group Centre Managers/Group Branch Managers in ensuring individual clusters’ performance KPIs/objectives are met.
  • Plan tacticals/campaigns to drive sales KPIs.
  • Conduct annual review of sales incentive scheme, sales and service performance indicators/KPIs.
  • Facilitate and organize sales and service meetings for Business Centres and Branch Services.
  • Plan and organize bonding events and activities.
  • Undertake annual budgeting and expenses review. Proactive management of expenses and accruals for the department.
Sales Activity Management
  • Drive leads conversion and identify opportunities for better leads conversion via leads campaign or tactical.
  • Manpower Planning – proactively manage sales and service headcount, recruitment and related resource matters, i.e. attrition, onboarding.
  • Plan and organize sales forum/convention trips for the Business Centre and Retail Assurance.
  • Plan and map out roadshows and events for both Business Centre and Retail Assurance. This entails working with internal and external stakeholders.
Sales Compliance Audit
  • Risk and Compliance representative for the department. Required to take the lead in building a robust and sales compliant culture within RFS. Inculcate good selling behaviors amongst advisors and managers within the channel.
  • Work with stakeholders to address gaps in compliance or audit matters. .
People Development
  • Work with internal stakeholders i.e. HR / Distribution Talent Centre to map out training curriculum for advisors and managers.
  • Review annual learning budget for department.
  • Work with internal stakeholders to conduct regular reviews of progression path for sales and service roles.
Requirements
  • Minimum 8 to 10 years’ proven experience in handling Channel sales and Performance Management, Branch Operations, Compliance and Training.
  • Proficiency in MS Office and PowerPoint.
  • Conversant in MAS’ guidelines and regulatory requirements pertaining to Fair Dealing, PDPA, branch operations and customers service etc
  • Effective Presentation Skills and good understanding of management practices.
  • Proven track record in leading teams and demonstrated ability in managing stakeholders both internal and external.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development
  • Industries

    Insurance

Referrals increase your chances of interviewing at Income Insurance Limited by 2x

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Managing Director - South East Asia (Luxury Retail)

Senior Manager, Retail Operations (Hong Kong/Singapore)

NIKE Stores by GMG | Retail Department Manager

Regional Franchise Director (Consumer Retail)

Regional Business Director, Travel Retail

Director/ Assistant Director, Leasing (Retail Design, Operations and Fit-Out)

Operations Director (Supernature - A Organic Food Retail)

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VP/SVP, Innovation & Strategy, Investment Services Management

Singapore, Singapore GIC

Posted today

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Job Description

full-time

GIC is one of the world’s largest sovereign wealth funds, with over 2,000 employees across 11 offices worldwide. We invest in more than 40 countries across various asset classes and industries. Working at GIC offers exposure to a global network of industry leaders. As a leading long-term investor, we focus on impacting Singapore’s financial future and the communities we serve.
Investment Services Private Market
The Investment Services Private Market (ISPVM) Department provides strategic investment and financial management for GIC's Private Markets. Utilizing data and emerging technologies, the department oversees business infrastructure development, deal structuring, due diligence, financial operations, tax structuring, valuations, and financial reporting.
Investment & Deal Execution
We seek a candidate to join our Investment Services Management Multi-Strategies team within the Investment & Deal Execution division, focusing on innovation and strategy. This role will leverage AI and data to transform operating models, processes, and platforms, enhancing operational effectiveness and decision-making.
Key Responsibilities in Investment & Deal Execution:
Strategy Development:
Develop and implement business strategies to drive growth and efficiency.
Align AI, digital, and data strategies with business goals in collaboration with Technology teams.
Collaborate with partners to evolve market infrastructure and adopt best practices.
Project Management:
Oversee projects ensuring effective change management aligned with strategic goals.
Translate enterprise strategies into business-specific initiatives.
Partner across teams to formulate and execute initiatives supporting operational excellence and digital transformation.
Monitor change implementation and adapt plans as needed.
Implement analytics tools to optimize processes and enhance decision-making.
Business Management:
Develop policies and frameworks to improve organizational performance.
Stay updated on emerging technologies and industry trends.
Manage asset servicing, operational controls, and digitized workflows.
Support business planning, budgeting, and administrative activities.
Qualifications and Skills:
Degree in Business, Finance, or related fields; 10-15 years of relevant experience.
Proven strategic planning and project management skills.
Strong leadership, communication, and influencing abilities.
Ability to drive change and foster collaboration.
Self-starter with ability to navigate ambiguity and manage multiple projects.
Robust data analytics capabilities.
Knowledge of private markets is advantageous.
Our Culture and Values:
At GIC, we aim to be forward-looking and attract talented individuals to help us become a leading global long-term investor. Join our diverse teams to innovate, share your views, and make an impact, guided by our PRIME Values: Prudence, Respect, Integrity, Merit, and Excellence.
Flexibility and Inclusion:
Our offices foster professional growth and collaboration. We believe in flexibility, allowing teams to work in-office four days a week with flexibility for remote work as needed. GIC is committed to diversity and equal opportunity, providing reasonable accommodations for individuals with disabilities.
Learn more about our Investment Services Private Markets Department here:
Our PRIME Values
GIC’s PRIME Values—Prudence, Respect, Integrity, Merit, and Excellence—guide our behaviors, decisions, and relationships, forming the foundation of our organization.
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VP/SVP, Innovation & Strategy, Investment Services Management

Singapore, Singapore GIC Private Limited

Posted today

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VP/SVP, Innovation & Strategy, Investment Services Management
Location:
Singapore, SG
Job Function: Investment Services Private Markets
Job Type: Permanent
GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.
Investment Services Private Market
The Investment Services Private Market (ISPVM) Department provides strategic investment services and financial management for the Private Markets within the GIC group. Leveraging data and emerging technologies, the department oversees the development and implementation of business infrastructural plans and operating models to scale GIC’s alternative asset investments globally. This covers deal structuring, due diligence and closing, financial operations across GIC’s assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.
Investment & Deal Execution
We are looking for a suitable candidate to join our Investment Services Management Multi-Strategies team under the Investment & Deal Execution division, with a focus on innovation and strategy. This role will leverage AI and data to transform operating model, processes and platforms to enhance operational effectiveness, improve decision-making, and deliver innovative solutions that align with our strategic goals.
What will you do in Investment & Deal Execution?
Strategy Development: Formulate and implement comprehensive business strategies and action plans to drive organizational growth and efficiency.
Understand the strategic agenda and priorities of the business. Develop and drive implementation of new business operating models, processes and tools to deliver synergies and strategic outcomes
Develop AI, digital, and data strategies aligned with business goals, collaborating with Technology teams.
Collaborate with partners and service providersto drive strategic market infrastructure evolution and best practices
Project Management:Oversee enterprise and departmental projects and initiatives, ensuring effective change management and alignment with strategic goals for the department’s Data, Technology and Operating models.
Serve as catalyst to translate enterprise-level strategies into business-specific implementations
Partner across GIC teams to jointly formulateinitiatives in line with strategic objectives; driving operational excellence and digital transformation
Drive active monitoring of change implementation; design and roll-out change management interventions and ensure timely and effective adaptation of implementation plans as needed
Implement analytics tools and leverage data-driven insights to continuously optimise processes and platforms, improving user engagement and operational decision-making
Business Management:Develop and operationalize enterprise and departmental policies and frameworks to enhance organizational performance.
Stay abreast of emerging technologies and industry trends in private markets, identifying opportunities to innovate and enhance digital platforms.
Oversee and execute a range of ad hoc and recurring asset servicing, and operational controls activities through digitized workflows and integrated datasets.
Support annual business planning and budgeting process.
Ongoing oversight and management of budget, cost, and business administration.
Support ad hoc business needs and drive deliveries aligning with business agenda.
What qualifications or skills should you possess in this role?
Degree in Business, Finance, or related fields with 10-15 years relevant working experience in financial services and/or in strategy consulting
Proven experience in strategic planning and project management.
Strong leadership, communication and influencing skills;ability to communicate strategically yet operate at a tactical level when required.
Ability to drive change and foster collaboration across departments.
A versatile, proactive self-starter. Thrive on navigating ambiguity, while managing multiple projects and competing priorities.
Robust data analytics capabilities; ability to translate complex information into clear insights
Solid knowledge of private markets is a plus.
Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.
Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
GIC is an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Director, Client Services Project Management, APAC - Hospitality Solutions

Singapore, Singapore Sabre Airline Solutions Inc.

Posted today

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Director, Client Services Project Management, APAC – Hospitality Solutions page is loaded

Director, Client Services Project Management, APAC – Hospitality Solutions

Apply locations Singapore, Singapore time type Full time posted on Posted Yesterday job requisition id JR106558

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

We are seeking a Director, Client Services Project Management to join our global Hospitality Solutions team, where innovation knows no borders. This team partners with hotels worldwide to deliver advanced technology that powers revenue optimization, distribution and guest-centric digital experiences. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

Your mission is to lead the project delivery organization for the APAC region, overseeing client implementation, enterprise onboarding and program execution. This role demands strategic leadership, operational excellence and a deep understanding of regional hospitality markets. You will ensure scalable, high-quality project delivery while driving customer satisfaction and retention. To be successful, you must be resilient, adaptable, customer-obsessed and deeply collaborative, with a strong bias for action and a drive to deliver measurable outcomes.

Key responsibilities

  • Lead the client services project management function across APAC, ensuring successful implementation of Hospitality Solutions products.
  • Manage a team of project managers and implementation experts with full HR and budgetary responsibility.
  • Develop and drive operational strategies that align with regional business goals and global standards.
  • Collaborate with commercial, product and technology teams to influence roadmap priorities and resolve delivery challenges.
  • Serve as an executive sponsor and strategic advisor to key hospitality partners across the region.

Qualifications and education requirements

  • Minimum 15 years of experience in client services, project management or business leadership within the hospitality, travel technology or SaaS industries.
  • Proven success leading multi-country implementation teams in complex, matrixed environments.
  • Expertise in customer engagement, team management, budgeting and operational planning.
  • Strong understanding of APAC hospitality market dynamics and cultural nuances.
  • Excellent communication, stakeholder management and decision-making skills.

Benefits
Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

  • Competitive pay & bonuses
  • Flexible work options
  • Comprehensive healthcare
  • Generous PTO & holidays
  • Strong retirement plan
  • Family-friendly benefits
  • Professional development

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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Client Services (Fund Management Support)

078881 $6000 Monthly PARAGON CAPITAL MANAGEMENT SINGAPORE PRIVATE LIMITED

Posted 12 days ago

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Job Description

Duties and Responsibilities

Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:

· Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation

· Working with business support providers to process transactions and deliver investors’ requirements in an efficient and responsible manner

· Making follow-up investor calls and ensure compliance with all regulatory requirements

· Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation

· Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation

· Assisting with preparation of marketing collaterals as part of the investor relations activities

· Supporting administrative and enhancement projects as assigned from time to time


Skills, Knowledge and Competencies

The candidate should ideally possess:

· A highly developed and keen sense of teamwork

· Ability to understand issues and appropriately escalate to Management in a timely fashion

· Dynamic, detail-oriented person and able to work under pressure

· Strong analytical skills

· Proficiency in MS Office

· Excellent communication skills

· Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.

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Professional Services Manager, SEA, MMS (Project Management)

Singapore, Singapore BD

Posted 13 days ago

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Job Description

Professional Services Manager, SEA, MMS (Project Management)

Join to apply for the Professional Services Manager, SEA, MMS (Project Management) role at BD

Professional Services Manager, SEA, MMS (Project Management)

Join to apply for the Professional Services Manager, SEA, MMS (Project Management) role at BD

the makers of possible

BD is one of the largest global medical technology companies in the world.

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Responsibilities

  • Drive all operational elements of MMS (Pyxis, ROWA, Parata and Infusion) service business and established revenue objectives
  • Effectively manage relationships and communications with critical stakeholders, including customers, account managers and leadership team
  • Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff
  • Work closely with international teams to gain support, guidance, and prompt escalation resolution.
  • Conduct monthly / Quarterly service KPI review meeting with business partners
  • Develop robust and achievable project plans to manage the delivery of quality project deliverables
  • Demonstrate a working knowledge of project management
  • Track and manage project activities and deliverables to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies
  • Understand of and identify project interdependencies.
  • Ensures project is delivered within approved budget, schedule and meets quality standards.
  • Actively leads and motivates cross-functional and/or multi-site teams for medium to large projects.
  • Create and maintain training and development plans for both direct reports and Business Partners.
  • Develop Process for SEA service to meet BD’s QMS system

Job Requirements

  • Bachelor’s degree with minimum 6 years’ experience
  • Project Management Professional (PMP) certification or similar qualification.
  • Strong previous working knowledge of large Healthcare / Clinical IT Projects as a Project Manager.
  • Previous Service Operations experience
  • Possess a good Technical and Business ability within the Healthcare IT Sector.
  • Strong stakeholder management to meet business expectations.
  • Strong liaison and negotiation skills/experience working with remote SMEs across a range of cybersecurity, technical implementations and troubleshooting aspects to establish, document and present root cause analysis.
  • Sound technical expertise with proactive mindset and the capacity to effectively address intricate technical challenges.
  • Strong previous working knowledge of Healthcare and/or Healthcare IT Integration and service operations support is desirable.
  • Excellent written and verbal communication skills, the ability to lead project working groups from BD, Customer and external vendors.
  • Customer service-oriented
  • Excellent written and verbal communication skills, the ability to lead Field service teams and various working groups from BD, Customer and external Vendors.
  • Strong Service or Operations management experience or strong previous working knowledge in a large Healthcare IT service support environment is desirable.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: Skills

Optional Skills

Primary Work Location

SGP The Strategy

Additional Locations

Work Shift

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Medical Equipment Manufacturing

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Director, Professional Services ASEAN, (ProServe) Senior Staff, Technical Program Manager (eCommerce Engineering) Customer Support Operations Program Manager Senior Manager, Solution Engineering (Philippines) Data Security Program Manager - Global Payment Global Program Manager - Sustainability, Data Center Procurement Governance (DCPG) Client Program Manager (Logistics & Supply Chain) Service Insights Program Manager Graduate (TikTok Shop) - 2026 Start (BS/MS) TikTok Shop - Global Compensation Solution Program Manager Global Facilities Quality Senior Program Manager Compliance Program Manager (JAPAC Safety Compliance) SVP Retail (C360) Program Manager, GRCTO Technical Program Manager - Security Governance, Risk, and Compliance Professional Services - Marketing & Communications Director R&D PhD Program Manager - Early Careers - Singapore TikTok Shop - Automation Prompt Engineering Program Manager

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Professional Services Manager, SEA, MMS (Project Management)

Singapore, Singapore BD (Becton, Dickinson and Company)

Posted 27 days ago

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Job Description

**Job Description Summary**
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
**Job** **Responsibilities**
+ Drive all operational elements of MMS (Pyxis, ROWA, Parata and Infusion) service business and established revenue objectives
+ Effectively manage relationships and communications with critical stakeholders, including customers, account managers and leadership team
+ Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff
+ Work closely with international teams to gain support, guidance, and prompt escalation resolution.
+ Conduct monthly / Quarterly service KPI review meeting with business partners
+ Develop robust and achievable project plans to manage the delivery of quality project deliverables
+ Demonstrate a working knowledge of project management
+ Track and manage project activities and deliverables to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies
+ Understand of and identify project interdependencies.
+ Ensures project is delivered within approved budget, schedule and meets quality standards.
+ Actively leads and motivates cross-functional and/or multi-site teams for medium to large projects.
+ Create and maintain training and development plans for both direct reports and Business Partners.
+ Develop Process for SEA service to meet BD's QMS system
**Job Requirements**
+ Bachelor's degree with minimum 6 years' experience
+ Project Management Professional (PMP) ® certification or similar qualification.
+ Strong previous working knowledge of large Healthcare / Clinical IT Projects as a Project Manager.
+ Previous Service Operations experience
+ Possess a good Technical and Business ability within the Healthcare IT Sector.
+ Strong stakeholder management to meet business expectations.
+ Strong liaison and negotiation skills/experience working with remote SMEs across a range of cybersecurity, technical implementations and troubleshooting aspects to establish, document and present root cause analysis.
+ Sound technical expertise with proactive mindset and the capacity to effectively address intricate technical challenges.
+ Strong previous working knowledge of Healthcare and/or Healthcare IT Integration and service operations support is desirable.
+ Excellent written and verbal communication skills, the ability to lead project working groups from BD, Customer and external vendors.
+ Customer service-oriented
+ Excellent written and verbal communication skills, the ability to lead Field service teams and various working groups from BD, Customer and external Vendors.
+ Strong Service or Operations management experience or strong previous working knowledge in a large Healthcare IT service support environment is desirable.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
SGP The Strategy
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.

Professional Services Manager, SEA, MMS (Project Management)

Singapore, Singapore BD

Posted today

Job Viewed

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Job Description

full-time

Professional Services Manager, SEA, MMS (Project Management)

Join to apply for the Professional Services Manager, SEA, MMS (Project Management) role at BD

Professional Services Manager, SEA, MMS (Project Management)

Join to apply for the Professional Services Manager, SEA, MMS (Project Management) role at BD

the makers of possible
BD is one of the largest global medical technology companies in the world.

Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Job Responsibilities

  • Drive all operational elements of MMS (Pyxis, ROWA, Parata and Infusion) service business and established revenue objectives
  • Effectively manage relationships and communications with critical stakeholders, including customers, account managers and leadership team
  • Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff
  • Work closely with international teams to gain support, guidance, and prompt escalation resolution.
  • Conduct monthly / Quarterly service KPI review meeting with business partners
  • Develop robust and achievable project plans to manage the delivery of quality project deliverables
  • Demonstrate a working knowledge of project management
  • Track and manage project activities and deliverables to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies
  • Understand of and identify project interdependencies.
  • Ensures project is delivered within approved budget, schedule and meets quality standards.
  • Actively leads and motivates cross-functional and/or multi-site teams for medium to large projects.
  • Create and maintain training and development plans for both direct reports and Business Partners.
  • Develop Process for SEA service to meet BD’s QMS system
Job Requirements
  • Bachelor’s degree with minimum 6 years’ experience
  • Project Management Professional (PMP) certification or similar qualification.
  • Strong previous working knowledge of large Healthcare / Clinical IT Projects as a Project Manager.
  • Previous Service Operations experience
  • Possess a good Technical and Business ability within the Healthcare IT Sector.
  • Strong stakeholder management to meet business expectations.
  • Strong liaison and negotiation skills/experience working with remote SMEs across a range of cybersecurity, technical implementations and troubleshooting aspects to establish, document and present root cause analysis.
  • Sound technical expertise with proactive mindset and the capacity to effectively address intricate technical challenges.
  • Strong previous working knowledge of Healthcare and/or Healthcare IT Integration and service operations support is desirable.
  • Excellent written and verbal communication skills, the ability to lead project working groups from BD, Customer and external vendors.
  • Customer service-oriented
  • Excellent written and verbal communication skills, the ability to lead Field service teams and various working groups from BD, Customer and external Vendors.
  • Strong Service or Operations management experience or strong previous working knowledge in a large Healthcare IT service support environment is desirable.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
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Primary Work Location
SGP The Strategy
Additional Locations
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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Project Management and Information Technology
  • Industries

    Medical Equipment Manufacturing

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Vice President, Product Management & Client Services, Wealth Management Solutions, APAC

Singapore, Singapore Ares Management Corporation

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Job Description

Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
Join to apply for the
Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
role at
Ares Management Corporation
Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
Join to apply for the
Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
role at
Ares Management Corporation
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Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Summary
Job Description
This position will be a key member of Ares Wealth Management Solutions (AWMS) supporting product management and client servicing functions in Asia. This role will work directly with senior management across the Asia Wealth Management Solutions team on a variety of product initiatives, serving as the primary point of contact for distributors to ensure the product management and client servicing requirements are met with high quality specification. The candidate will work with the Head of Product Management Asia and various global teams to build out the Asia product platform that drives AWMS to its long-term growth and development in Asia Pacific.
Ares Management Corporation manages $464 billion in total AUM across credit, private equity, real estate, infrastructure, and secondary solutions. Ares Wealth Management Solutions focuses on capital raising across product types through wealth management channels, while also working directly with teams across the organization to develop and structure products for global private wealth clients. With a team of more than 120 professionals and backed by the power and scale of the firm’s platform, AWMS represents one of the most resourced wealth distribution and client service teams in the alternative industry. AWMS’ mission is to provide advisors and their clients access to innovative, solutions-oriented investment opportunities across the firm’s platform of industry leading credit, private equity, real estate, infrastructure and secondaries strategies. Through our range of institutional and retail structures, coupled with excellent client service and educational resources, they help investors diversify their portfolios with private market solutions that can deliver consistent, long-term growth.
Reports to: Managing Director, Head of Product Management Asia
Primary Functions And Essential Responsibilities
Partner with Asia Head of Product and distribution team members to manage the Asia wealth solutions platform focusing on local product management and after-sales client servicing, in order to drive AWMS to its long-term growth in the region.
Serve as the primary point of contact for distributors throughout the product onboarding process, build strong relationships and maintain regular communication and coordination with global AWMS and investment teams.
Provide best in class client servicing for Asia wealth distributors. Assuming a hands-on role to ensure high standard of service delivery for investors and drive the resolution of queries in a timely manner.
Develop and manage project plans, timelines and budgets as appropriate. Conduct regular status update meetings with distributor contacts and proactively address any concerns to ensure client expectations are properly managed.
Create and update fund due diligence documents on a periodic basis, and manage incoming RFPs and other ad-hoc requests.
Stay up to date with industry and regulatory trends, share market knowledge and best practices with internal and external stakeholders to ensure AWMS is best positioned in relation to products it offers.
Education & Qualifications
Bachelor’s Degree or international equivalent in Business, Finance, Engineering, Economics, or related field with exceptional academic credentials.
Required Experience & Skills
7+ years of product management and client servicing experience in Asia Pacific, focusing on Greater China and Southeast Asia markets
Prior product management and client servicing experience in Alternative Investments or Wealth Management firms preferred.
Fluent in both English and Chinese with exceptional written and verbal communication, and the ability to build rapport and establish trust with both internal and external stakeholders.
Self-motivated and proactive, with a strong sense of ownership and accountability.
Demonstrated ability to manage multiple projects simultaneously, prioritize tasks and meet deadlines.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Attention to detail and ability to maintain confidential information.
Impeccable integrity and trustworthiness.
Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, private equity, real estate and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of September 30, 2024, Ares Management's global platform had approximately $464 billion of assets under management with approximately 3,200 employees operating across North America, Europe, Asia Pacific and the Middle East. For more information, please visit Follow Ares on Twitter @Ares_Management.
Ares Management LLC (and its subsidiaries) is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic predisposition and carrier status, status as unemployed, political affiliation or any other characteristic protected by law.
Reporting Relationships
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Seniority level
Seniority level Executive
Employment type
Employment type Full-time
Job function
Job function Product Management and Marketing
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