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Performance Metrics Analyst
role at
Prudential plc
1 year ago Be among the first 25 applicants
Join to apply for the
Performance Metrics Analyst
role at
Prudential plc
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
We are looking for a Performance Metric Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization.
Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed.
We are looking for a Performance Metric Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization.
Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed.
Responsibilities
Document findings, prepare reports and make recommendations
Develop new processes and procedures to enhance operations
Work with managers and employees to implement changes
Train employees to use new systems or follow new policies
Determine the effectiveness of new processes
Experience
Proven work experience as an Operations Analyst or similar role
Excellent communication skills, both verbal and written
Consulting and project management expertise
Strong analytical and problem-solving skills
Degree in Business Administration or equivalent is preferred
Knowledge of insurance, finance and related industries
Experience using statistical and database software
Good in MS Office tools
Familiarity with MS Visio
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Seniority level
Seniority level Associate
Employment type
Employment type Full-time
Job function
Job function Information Technology
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About the Role

My client is seeking a driven and resourceful professional to support organization-wide transformation initiatives. This role will be seconded to one of their operational pillars, where you'll work closely with senior stakeholders to review business processes, identify improvement opportunities, and drive performance and digital readiness.

You will play a key role in reorganization and process reengineering efforts—helping streamline operations, improve visibility through data and KPIs, and set the foundation for digital transformation across the organization.

Key Responsibilities

• Partner with pillar and corporate leaders to assess current frameworks, processes, and operational gaps.
• Lead process improvement initiatives, applying LEAN or Six Sigma methodology to define issues, track progress, and control outcomes.
• Build visibility and performance dashboards, developing KPIs at pillar level and consolidating insights at organization level.
• Coordinate and leverage Subject Matter Experts (SMEs) to meet project objectives effectively.
• Support change management efforts and engage stakeholders to measure progress and embed improvements.

Requirements

• Minimum 5 years of experience in process improvement, or transformation, ideally in complex or matrix environments.
• Working knowledge of LEAN principles; Six Sigma Green Belt certification or equivalent preferred.
• Proven experience in project or change management, with strong stakeholder engagement and coordination skills.
• Demonstrated ability to work through ambiguity, design solutions, and implement measurable outcomes.
• Strong analytical skills with experience in KPI development, performance measurement, and dashboarding.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Lead business analysis activities and facilitate requirement discussions.
• Depending on project status, perform project management tasks such as progress tracking and issue resolution.
• Analyze current data formats across customer, channel, and branch systems.
• Design new formats and logic in RH2H service (e.g. data mapping, validation).
  
  Collaborate with stakeholders (internally in client department, with system owners in Head Office & Branch, with operation department in Branch etc.)
• Support development and QA efforts with documentation and clarification.
• Assist in User Acceptance Testing (UAT).
• Track system enhancement plans and provide feedback.
• Conduct impact analysis and plan customer migration.
• Coordinate with regional branches and head office.
• Provide documentation, Q&A, and support to stakeholders.

Requirements:

• Bachelor's degree in any related fields.
• Minimum with 5–8 years proven consulting experience in a reputable or established consulting firm. Experience working and supporting client's banking system projects is highly preferred.
• Experience as a Business Analyst or Consultant in banking, specifically in payments or transaction banking (cash management).
• Strong understanding of payment data formats such as MT101, MT103, pain.001, and pacs.008.
• Excellent analytical and logical thinking skills (development/coding skills not required).
• Strong consulting capabilities including communication, facilitation, issue resolution, and documentation using Microsoft Excel and PowerPoint.
• Good communication skill in both English and Japanese (Business-level proficiency as mandatory) to liaise with Japanese stakeholders and clients.
• High level of self-discipline, accountability, and motivation to learn the client's business.
• Professional demeanor with the ability to proactively drive tasks and collaborate effectively with stakeholders.
• Experience in project management, including tracking progress, managing scope and issues, and vendor coordination is a plus.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP's regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

About the Role

You will be the Process Engineer reporting to our Plant Manager. You play a critical role in production organization as a technical resource for operations personnel. You apply technical skills to optimize plant operations, resolve plant problems, and enable safe and efficient production of low cost, quality products. You work with internal and external subject matter experts to implement best practices to drive positive change onsite.

You are inquisitive, analytical, data-driven, process-oriented. You have experience or knowledge in plant automation and robotic. Work location is Tuas West manufacturing site.

Responsibilities:

• Act as a resource to guide teams on applicable process technology, equipment and controls technology. Works with plant personnel to meet/exceed business and plant goals (safety, quality, reliability, cost, etc.)
• Lead and participate in safety and quality investigations. Drive root cause analysis to identify contributing factors and implement sustainable improvements.
• Analyze trends in manufacturing process, to define underlying causes of waste
• Lead teams of associates to identify and implement continuous improvement for quality, yield and productivity.
• Spearhead process automation control upgrades or other modifications for product/process improvement
• Network with other engineers and experts globally to leverage knowledge and best practices. Be the advocate of such practices for Operations.

Requirements:

• Bachelor's degree or Diploma in Electrical and Instrumentation, Mechanical, Electrical and Electronics, or Automation control background.
• Minimum 5 years of working experience in a manufacturing or industrial facility.
• Lean Six Sigma Green Belt certified.
• Knowledge and experience in powdered metal processing and or plastic injection molding is an added advantageous.

Join our Talent Community to stay connected with us

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Process Analysis and Improvement:
• Assist in the analysis of current operational processes to identify inefficiencies and areas for improvement.
• Utilize principles of Lean, Kaizen 5S, and other process improvement methodologies to drive efficiency.
• Resource Optimization:
• Assist in monitoring resource allocation using data to ensure optimal utilization.
• Assist in implementing best practices for resource management to reduce waste and improve productivity.
• Inventory Management:
• Assist in monitoring inventory levels to ensure optimal stock levels and minimize excess inventory.
• Assist in implementing inventory control procedures to improve accuracy and reduce discrepancies.
• Assist in regular inventory audits.
• Data Analysis and Reporting:
• Assist in collecting and organizing data to measure the effectiveness of process improvements.
• Assist in preparing reports and presentations on operational performance and improvement outcomes.
• Compliance and Quality Assurance:
• Ensure that all operational processes comply with legal regulations and industry standards.
• Implement quality control measures to maintain high standards of operational performance

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.
• Internship must contribute to school graduation requirements.

Experience

• No experience required as training will be provided

Other Prerequisites

• Keen interest in Project Management, Process improvement and Operational Efficiency.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and project management software.
• Excellent communication and interpersonal skills.
• Ability to work independently

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Process Analysis and Improvement:
• Assist in the analysis of current operational processes to identify inefficiencies and areas for improvement.
• Utilize principles of Lean, Kaizen 5S, and other process improvement methodologies to drive efficiency.
• Resource Optimization:
• Assist in monitoring resource allocation using data to ensure optimal utilization.
• Assist in implementing best practices for resource management to reduce waste and improve productivity.
• Inventory Management:
• Assist in monitoring inventory levels to ensure optimal stock levels and minimize excess inventory.
• Assist in implementing inventory control procedures to improve accuracy and reduce discrepancies.
• Assist in regular inventory audits.
• Data Analysis and Reporting:
• Assist in collecting and organizing data to measure the effectiveness of process improvements.
• Assist in preparing reports and presentations on operational performance and improvement outcomes.
• Compliance and Quality Assurance:
• Ensure that all operational processes comply with legal regulations and industry standards.
• Implement quality control measures to maintain high standards of operational performance

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.
• Internship must contribute to school graduation requirements.

Experience

• No experience required as training will be provided

Other Prerequisites

• Keen interest in Project Management, Process improvement and Operational Efficiency.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and project management software.
• Excellent communication and interpersonal skills.
• Ability to work independently

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

• Analyze existing kitchen and service workflows to identify bottlenecks and inefficiencies.
• Design and implement process improvements to optimize productivity, reduce waste, and enhance quality.
• Develop and maintain process documentation, layouts, and SOPs.
• Use data analytics, time studies, and Lean / Six Sigma tools to evaluate performance.
• Work closely with kitchen, operations, and supply chain teams to improve cost control and output consistency.
• Introduce technology or automation tools to streamline processes (e.g., POS integration, digital order tracking).
• Monitor key performance indicators (KPIs) to measure improvement outcomes.
• Ensure compliance with food safety, health, and workplace safety standards.
• Lead or support continuous improvement projects (e.g., Lean, Kaizen, or 5S initiatives).

Process Improvement Specialist

About the Role:

The Process Improvement Specialist will be responsible for driving efficiency and quality improvements across our Fine Cementing department. This role requires a detail-oriented professional with excellent analytical and communication skills.

Key Responsibilities:

• Develop and implement process improvement initiatives to reduce waste, improve quality and safety, and increase productivity.
• Collaborate with cross-functional teams to design and optimize manufacturing processes and procedures.
• Maintain and control materials and equipment to ensure compliance with quality standards.
• Analyze data to identify areas for improvement and develop recommendations for process enhancements.
• Communicate effectively with stakeholders to drive adoption of new processes and procedures.

Requirements:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Bachelor's degree in a relevant field (e.g., engineering, business administration).

Benefits:

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A collaborative and dynamic work environment.

How to Apply:

If you are a motivated and detail-oriented professional looking to make a meaningful impact in a fast-paced industry, please submit your application.

The role of Process Improvement Specialist involves delivering projects with measurable organisational impact, focusing on process improvement methodologies (e.g., LEAN, Agile, Design Thinking) and digital adoption strategies.

This includes experience in managing divisional events, workshops, and engagements, overseeing programmes and services to ensure successful delivery, identifying opportunities that enhance and streamline processes, engaging with internal and external stakeholders to align projects with priorities, and providing functional knowledge that supports decision-making and problem-solving.

Additionally, the successful candidate will have exposure to Finance and Budgeting processes, professional certification in Product Management, Digital Transformation, or Innovation, and knowledge of UAT, Microsoft Excel, Digital Transformation, Public Sector, Stakeholder Engagement, Programme Management, Business Analysis, and Budgeting.

• Key Responsibilities:
• Develop and implement process improvement initiatives
• Collaborate with cross-functional teams to drive project delivery
• Identify and mitigate risks associated with process changes

This is a one-year renewable contract position based in Singapore. The company offers EA License No: 13C6655 and EA Reg No: R Jacky Chong but has been removed for job post compliance.