3,356 Service Specialist jobs in Singapore

Job Description:

Service Specialist is expected to provide excellent after sales and technical service to our client base in Singapore, Malaysia and Batam.

Services include inhouse/onsite service, training, installation, demo's, commissioning for our range of products.

Other duties include organising and maintaining the service digital portal, workshop and monthly reports.

Job Responsibilities:

• Service Target of S$10,000.00 per month

• Provide after sales service support to existing client base to include in house/onsite -service, training, installation, demo's, commissioning for our range of products.

• coordinate with clients, consultants, main/subcontractors and suppliers on all service operational issues

• Advise and train customers on basic Operation and Maintenance techniques

• To ensure workshop safety, including proper handling of equipment and working tools.

• Meeting Environment Health and Safety requirements

• Assist Sales Manager with project technical support, sample making and site visits.

• Provide timely reports as required.

Experience :

• ITE or Diploma, University - In Electrical or Mechanical Engineering

• Fresh to 3 years work experience

• Experience in Industrial Dot Pin Markers, Print & Apply, Laser & Ink Jet printers is an advantage

• Class 3 Driving Licence

• Singaporean's or PR's only as no vacancy for S-Pass or Work Permits

The people here at Apple don't just build products - they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it Retail Customer Care Service Specialists provide the best experience for Apple customers over the phone. Our attention to detail surprises and delights customers and enriches their lives. You are the one who will lay the foundation for that excitement This position will be based at the Apple corporate campus in Ang Mo Kio.

Description

In this role you will learn about all Apple products, and become an expert on all related accessories and services, while working to achieve goals and targets. Understanding Apple's digital lifestyle strategy and how our various products fit into it is key to provide consultative solutions to customers based on their needs through the Apple Online Store Customer Engagement model. You will engage with post sales customers and perform simple to moderately difficult tasks requiring judgement in resolving issues or providing solutions. You'll leverage multiple sources of information to stay current on product features and technology changes and understand how to appropriately set customers' expectation on recommended solution. You will assist retail store contacts and accurately log customer interactions based on intent, process and resolution into the system. You will identify customer focussed solutions and utilise your judgement and discretion on when to consult or escalate to senior specialists.

Minimum Qualifications

• 1-2 years experience in sales or customer service
• Ability to solve problems, recommend solutions and drive results with customer focus
• Ability to listen and empathise with customer problems

Preferred Qualifications

• Team Player
• Strong organisational skills
• Ability to work and make decisions with minimal supervision
• Drive for results, demonstrates high degree of drive and determination
• Proven customer service success
• Ability to work in cross-functional teams
• Exhibit composure under pressure
• Independent thinkers with a passion for self-owned career development
• Ability to maintain a positive attitude in a rapidly changing work environment
• Flexibility to work rotating shifts, including weekends and public holidays

The people here at Apple don't just build products - they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it Retail Customer Care Service Specialists provide the best experience for Apple customers over the phone. Our attention to detail surprises and delights customers and enriches their lives. You are the one who will lay the foundation for that excitement This position will be based at the Apple corporate campus in Ang Mo Kio.

Description

In this role you will learn about all Apple products, and become an expert on all related accessories and services, while working to achieve goals and targets. Understanding Apple's digital lifestyle strategy and how our various products fit into it is key to provide consultative solutions to customers based on their needs through the Apple Online Store Customer Engagement model. You will engage with post sales customers and perform simple to moderately difficult tasks requiring judgement in resolving issues or providing solutions. You'll leverage multiple sources of information to stay current on product features and technology changes and understand how to appropriately set customers' expectation on recommended solution. You will assist retail store contacts and accurately log customer interactions based on intent, process and resolution into the system. You will identify customer focussed solutions and utilise your judgement and discretion on when to consult or escalate to senior specialists.

Minimum Qualifications

• 1-2 years experience in sales or customer service
• Ability to solve problems, recommend solutions and drive results with customer focus
• Ability to listen and empathise with customer problems

Preferred Qualifications

• Team Player
• Strong organisational skills
• Ability to work and make decisions with minimal supervision
• Drive for results, demonstrates high degree of drive and determination
• Proven customer service success
• Ability to work in cross-functional teams
• Exhibit composure under pressure
• Independent thinkers with a passion for self-owned career development
• Ability to maintain a positive attitude in a rapidly changing work environment
  Flexibility to work rotating shifts, including weekends and public holidays

Submit CV

We are looking for a reliable and motivated Service Specialist to join our team. This role involves delivering and servicing hygiene products at various customer sites, and is ideal for someone who enjoys hands-on work and being on the move.

• Deliver, replace, and install floor mats and air fresheners at client locations
• Collect and exchange sanitary bins following service protocols
• Follow instructions provided by the Service Supervisor and complete assigned routes efficiently
• Ensure all equipment is handled with care and remains in good working condition
• Maintain a courteous and professional demeanor when interacting with customers

• No prior experience needed — full training will be provided
• Candidates with service or installation background are welcome
• Valid Class 3 Driving License is required
• Comfortable with outdoor, hands-on work
• Positive, customer-focused attitude
• Mature applicants are encouraged to apply

• Company vehicle and fuel card provided upon allocation of driving duties
• Comprehensive training and support
• Annual performance reviews

• Competitive benefits package including:

• Annual leave

• AWS
• Medical and dental coverage
• Insurance protection

Interested candidates are invited to apply now. We welcome individuals who are dependable, service-driven, and ready to be part of a hardworking team.

A Service Specialist provides body and facial treatment services to ensure customer satisfaction and maintain clinic cleanliness.

• Deliver body and facial treatments in line with Treatment Standards.
• Offer consultation and recommend suitable treatments.
• Maintain high levels of customer satisfaction during and after each service.
• Foster positive relationships with customers.
• Promote products to clients.

• Basic IT skills are beneficial.
• Strong customer service orientation.
• Familiarity with facials, inventory management, and effective communication.

This role offers an exciting opportunity to develop your skills in a dynamic environment. By delivering exceptional service, you will contribute to the success of our business and enhance customer loyalty.

We are committed to providing ongoing training and support to help you grow professionally and personally. If you are passionate about delivering outstanding customer experiences, we encourage you to apply for this rewarding role.

• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Provide excellent customer service to guests
• Familiarise with menu, promotions, seasonal items and membership programme
• Set up tables for daily operations
• Take food and beverage orders using the ordering system
• Serve food and beverages to the tables
• Prepare sufficient condiments
• Portion food according to the dishes served
• Oversee multiple stations and recommend improvements to Manager where appropriate
• Conduct daily check to ensure proper working condition of equipment
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Organise and oversee events according to customers’ request
• Plan and manage the roster, time off, hand-punch records and updating of e-attendance
• Ensure restaurant is adequately staffed during shift and notify Restaurant Manager of any manpower shortage
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Assist with all restaurant administrative duties
• Any other jobs or duties assigned by the Manager from time to time.

Description

• Replace floor mats & install air fresheners at customers' locations
• To exchange and collect sanitary bin
• Follow all directions given by the Service Supervisor
• Ensure that company equipment remains in good and functional condition
• Maintain a positive and professional attitude when interacting with customers

• No work experience required as training will be provided
• Service technician with installation experience are welcome to apply
• Class 3 Driving license is required
• Must be willing to do outdoor job
• Service-oriented
• Mature candidates are welcome to apply
• Location Tuas

• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

Introduction

You'll be the frontline and brand ambassador for Casa Conectto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand.

Your role is crucial in creating a positive customer experience and contributing to Casa Concetto's success. If you're passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand's success

Starting Salary: $2500 - $000 + Commission (Based on experience)

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

Customer Service:

• Provide exceptional customer service to all clients.
• Assist customers in selecting furniture that meets their needs and preferences.
• Address customer inquiries, concerns, and issues promptly and professionally.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.

Target Achievement:

• Set and achieve sales targets and goals.
• Monitor individual and team performance against sales objectives.
• Implement strategies to meet or exceed sales targets.

Goals and Objectives:

Report to the assistant store manager

Essential Skills & Requirements:

High End / Furniture industry experience

Effectively bilingual in Mandarin and English to attend to walk-in customers in showroom

To be successful in this role, you will need to have:

Available to work on weekends and holidays

Minimum 1-2 years of relevant sales experience, preferably within the luxury store environment

Other Information:

• Working Hours: Mon-Sun (11 am – 9 pm) 6 off days per month
• Working Location: UBI
• Attractive commission
• Flexible off days schedule

Job Type: Full-time

Pay: $2 5,000.00 per month

Benefits:

• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Work Location: In person

About the role

We are looking for a Customer Service Specialist at RESSTE HOLDING PTE. LTD., you'll play a vital role in delivering exceptional customer experiences. Based in our Tai Seng North-East Region office, you'll be responsible for resolving customer inquiries and providing solutions to ensure complete customer satisfaction.

Responsibilities:

• Cold calling to potential clients with the list given
• Answering incoming calls and responding to customer emails, chat messages, and other queries in a timely and professional manner
• Listening actively to customer concerns, understanding their needs, and providing tailored solutions
• Troubleshooting issues and escalating more complex problems to the appropriate team or manager
• Maintaining accurate records of customer interactions, feedback, and service recovery actions
• Contributing to the continuous improvement of our customer service processes and procedures
• Relationship building with existing and new customers

Requirements:

• Candidate must possess at least "O" Level or equivalent
• Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and empathetic manner
• Strong problem-solving and critical thinking skills to effectively address customer concerns
• Strong organisational and time management skills
• Bi-lingual in both English and Mandarin
• Experience in Property/Real Estate would be an advantage

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."