3,300 Service Representative jobs in Singapore

Service Crew Role

We are seeking a dedicated Service Representative to assist with customer orders and tasks.

• Taking customers' orders and performing cash handling duties with efficiency and accuracy.
• Preparing beverages to meet the needs of our customers.
• Maintaining product displays to ensure an attractive presentation.

• Knowledge of recipes and food preparation methods.
• Excellent customer service skills and orientation.
• Ability to multitask and work effectively in a team environment.
• Basic math skills and knowledge of point-of-sale systems.
• Interpersonal and communication skills.

What We Offer: A positive work environment, opportunities for growth and development, and a commitment to excellence in all aspects of your work.

We are seeking a motivated and organized professional to handle customer inquiries via phone, email, or in-person, providing prompt and effective solutions.

Key Responsibilities:

• Respond to customer inquiries with professionalism and attention to detail.
• Process payments and sales transactions accurately and efficiently.
• Collaborate with staff to communicate effectively with parents and clients.
• Perform administrative tasks such as data entry, filing, and printing materials.
• Conduct inventory checks and maintain accurate records.
• Participate in general housekeeping duties to ensure a clean and safe working environment.

Requirements:

• Excellent written and verbal communication skills in English.
• A motivated and hardworking individual with a strong work ethic.
• A meticulous and organized approach to work with attention to detail.

Work Schedule and Location:

• Flexible part-time schedule including weekends.

Shifts include weekdays from 11am - 9:30pm and weekends from 8:30am - 9:30pm. Part-time applicants who can work weekends are encouraged to apply.

We are seeking a highly skilled and experienced customer service professional to join our team. In this role, you will be responsible for providing exceptional customer service to our clients across various industries.

• This is a full-time position that requires strong communication and problem-solving skills.

• You will process customer orders, coordinate with suppliers, and follow up on customer requests in a timely and efficient manner.
• You will work closely with our product managers to ensure seamless delivery of products to our customers.
• You will also be responsible for handling RFQs, AMS, and project bidding.
• You will prepare and coordinate special labeling and documentation based on key customer delivery requirements.
• You will track aging stocks and overdue customer payments.
• You will provide regular reports on POS and Bill of Lading statuses.
• You will negotiate delivery terms and schedules with suppliers.

• A competitive salary and benefits package.
• The opportunity to work with a dynamic and growing company.
• A chance to develop your skills and knowledge in a fast-paced environment.

• At least 2 years of experience in customer service or a related field.
• Strong communication and problem-solving skills.
• Ability to work well under pressure and meet deadlines.

Job Title: Junior Customer Service Officer

As a Junior Customer Service Officer , you will be the first point of contact for clients, both walk-ins and over the phone. The ideal candidate will possess excellent communication skills, be able to multitask, and have a willingness to learn and work in a team.

Key Responsibilities:

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• Attend to showroom walk-in customers and calls, providing professional assistance and resolving issues promptly.
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• Schedule and coordinate appointments with clients, ensuring seamless communication and follow-through.
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• Answer WhatsApp and email enquiries professionally, responding to queries in a timely and courteous manner.
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• Support consultants and update customer records, maintaining accurate and up-to-date information.
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• Follow up with clients to confirm installation or service dates, ensuring client satisfaction and loyalty.
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• Handle basic administrative duties, including data entry and filing.
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Requirements:

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• A friendly, polite, and approachable demeanor, with excellent interpersonal skills.
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• The ability to multitask, prioritize tasks, and manage time effectively.
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• Basic computer skills, including Microsoft Office and WhatsApp/email proficiency.
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• A willingness to learn, grow, and take on new challenges within the team.
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• Preference for Singaporean/PR candidates, but open to other qualified applicants.
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Why Work With Us?

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• A friendly, supportive team environment that values teamwork and collaboration.
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• A clean, air-conditioned showroom environment that promotes productivity and well-being.
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• Career growth opportunities to Senior Customer Service/Coordinator roles.
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• Year-end bonuses and performance-based reviews to recognize outstanding contributions.
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What We're Looking For:

We are seeking a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you are a team player with a strong work ethic and a desire to learn and grow, we encourage you to apply.

Customer Service Representative page is loadedCustomer Service Representative Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id R3872

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.

If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.

Job summary:
Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer
service through timely and accurate processing of quotes and subsequent orders through strong communication and
coordination both externally with assigned accounts and internally with other GT functions. The primary focus of this role
will be the protection and growth of harvest business at assigned Corporate Accounts. This role typically represents the
first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts.
Essential Duties/Responsibilities:
Where price lists, pricing tools or standard pricing exists, issue harvest and incremental quotations promptly to
assigned customers.
Follows up to close all harvest quotes generated verbally, via email or through SAP at assigned customers to
ensure protection and growth of harvest business.
Follows up to close selected incremental quotes generated verbally, via email of through GIP SAP at assigned
customers to support proliferation of new products.
Performs detailed contract review to ensure GT compliance with customer requirements.
Accurate & timely entry of customer orders in SAP in accordance with established GT processes.
Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records,
customer material information record, and customer hierarchy.
Foster strong internal cross functional relationships through honest open communication to ensure on time order
fulfillment.
Process customer returns: RGA paperwork and manage open RGA.
Resolve customers’ credit and invoice issues in conjunction with Finance department.
Required Minimum Qualifications
Education/Certifications: Bachelor’s degree or related experience
Skills and Experience:
Previous sales/customer service related experience preferred
Ability to work under tight deadlines, both independently and as a team member.
Strong problem solving skills
Strong communication skills – listening, verbal and written.
Strong attention to detail and time management skills.
Highly proficient user of Enterprise Resource Planning (ERP) software desired
Knowledge of customer relationship management (CRM) software preferred

Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.

At Greene Tweed we believe that our true capability as a technology-focused company comes from our employees. Every customer challenge is solved by a team, and members are engaged across departments. From engineering and manufacturing, to sales and marketing, we work together using cutting-edge technology to assess problems, recommend solutions, and bring them into reality.

The tools of social business bring voices from around the world together in collaboration. And advanced capabilities such as FEA and state-of-the-art laboratories allow for comprehensive testing, analysis, and predictive modeling. Our manufacturing facilities expand the limits of possibility in fabrication. And embedded Lean Six Sigma upholds the highest levels of quality and efficiency during production.

This process of development is fundamental to Greene Tweed’s ability to solve critical challenges. And it means going beyond the right tools, and seeking out the right people.

Join to apply for the Customer Service Representative role at TDCX

Join to apply for the Customer Service Representative role at TDCX

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

• Seniority level Entry level

• Employment type Full-time

• Job function Consulting and Customer Service
• Industries Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at TDCX by 2x

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Summary:

The Customer Service Representative plays a vital role in ensuring smooth communication between all stakeholders. This role requires a focus on delivering excellent customer service and managing inquiries efficiently.

Responsibilities:

• Serve as the primary point of contact for all stakeholders, maintain a courteous, professional, and empathetic demeanor when communicating

• Respond to customers’ inquiries, communicate real-time updates and work alongside with operations team

• Receive and handle complaints or concerns related, Investigate complaints by coordinating with operations teams and offer timely and effective resolutions ensuring follow-up actions are taken where necessary

• Manage communication during emergency situations, such as accidents or breakdowns, ensuring all stakeholders are informed promptly

• Ensure that safety guidelines and protocols are communicated clearly to stakeholders

• Coordinate and manage communication during emergency situations (e.g., accidents, severe weather, mechanical breakdowns)

• Maintain accurate records of all communications, including inquiries, complaints, resolutions, and updates

• Manage the customer service database to ensure all information are current and accessible

• Assist with the preparation of service reports, tracking customer interactions, complaint trends, and overall service satisfaction

Requirements:

• A strong team player with excellent interpersonal skills, preferably someone who is bilingual in English and Mandarin for communication purposes

• Ability to work effectively both independently and as part of a team

• Proactive, collaborative with Problem-solving ability and conflict resolution skills

• Ability to work in a fast paced environment

• Organizational skills for tracking and managing customer inquiries

• Patience, empathy, and the ability to handle complaints with professionalism

• Tech-savvy individual with the ability to quickly learn and adapt to new technologies

• Familiarity with transportation management systems and CRM recording

• Basic knowledge of school transportation safety protocols and regulations is an advantage

• Possesses Diploma in any field with at least 2 years of working experience of customer service related

Please include the following information in your resume.

• Current & Expected Salary

• Reason(s) for leaving

• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Customer Service Representative

Published 03.10.2025

Company : Safran Electronics & Defense Services Job field : Customer services and support Location : Singapore , Singapore Contract type : Permanent Contract duration : Full-time Required degree : Diploma/Advanced/Higher/Graduate Diploma Required experience : More than 3 years Professional status : Professional, Engineer & Manager

# 2025-152744

Apply Apply with one click Any questions ?

Published 03.10.2025

Job Description

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.
b) Secure good relationship with customers.
c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.
d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.
e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.
f) Reply to customers' queries and quotations.
g) Review of customer's sales and repair orders.
h) Process and acknowledged customers' orders.
i) Issuing Invoice for completed sales and repair orders.
j) Provide shipping details to customers.
k) Handling of warranty claims.
l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.
m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer's expectations.
n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.
o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.
p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company's policies.
q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.
r) Any other duties assigned.

Job Requirements

a) Degree holder in engineering or business administration with 2-3 years or Diploma/O Level with 5 years in a commercial, business or sales & marketing role in the Aerospace industry can be consider
b) Well-versed in ERP software, preferably SAP B1.
c) Excellent verbal, written, presentation and computer skills (Word, Excel and PowerPoint)
d) Excellent interpersonal and communication skills, able to interact with people of all levels
e) Good commercial knowledge of the aviation industry.
f) Customers' centric with passion to provide solutions
g) A team player- capable of interacting with internal and external (customers) stakeholders.

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

Locate your future workplace

26 Changi North Rise Singapore 499618

Singapore

Singapore

+ −

Leaflet | OpenStreetMap contributors

03.27.2025 Customer services and support

CUSTOMER SERVICE REPRESENTATIVE

Permanent

Singapore

03.13.2025 Customer services and support

Director - Business Development Airlines & Lessors

Permanent

Singapore

01.31.2025 Customer services and support

Global Customer Service Rep (Customer Accounts Management)

Permanent

Singapore

See All

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

Customer Service Representative page is loadedCustomer Service Representative Apply locations Singapore time type Full time posted on Posted 6 Days Ago job requisition id R3872

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.

If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.

Job summary:
Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer
service through timely and accurate processing of quotes and subsequent orders through strong communication and
coordination both externally with assigned accounts and internally with other GT functions. The primary focus of this role
will be the protection and growth of harvest business at assigned Corporate Accounts. This role typically represents the
first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts.
Essential Duties/Responsibilities:
Where price lists, pricing tools or standard pricing exists, issue harvest and incremental quotations promptly to
assigned customers.
Follows up to close all harvest quotes generated verbally, via email or through SAP at assigned customers to
ensure protection and growth of harvest business.
Follows up to close selected incremental quotes generated verbally, via email of through GIP SAP at assigned
customers to support proliferation of new products.
Performs detailed contract review to ensure GT compliance with customer requirements.
Accurate & timely entry of customer orders in SAP in accordance with established GT processes.
Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records,
customer material information record, and customer hierarchy.
Foster strong internal cross functional relationships through honest open communication to ensure on time order
fulfillment.
Process customer returns: RGA paperwork and manage open RGA.
Resolve customers’ credit and invoice issues in conjunction with Finance department.
Required Minimum Qualifications
Education/Certifications: Bachelor’s degree or related experience
Skills and Experience:
Previous sales/customer service related experience preferred
Ability to work under tight deadlines, both independently and as a team member.
Strong problem solving skills
Strong communication skills – listening, verbal and written.
Strong attention to detail and time management skills.
Highly proficient user of Enterprise Resource Planning (ERP) software desired
Knowledge of customer relationship management (CRM) software preferred

Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.

At Greene Tweed we believe that our true capability as a technology-focused company comes from our employees. Every customer challenge is solved by a team, and members are engaged across departments. From engineering and manufacturing, to sales and marketing, we work together using cutting-edge technology to assess problems, recommend solutions, and bring them into reality.

The tools of social business bring voices from around the world together in collaboration. And advanced capabilities such as FEA and state-of-the-art laboratories allow for comprehensive testing, analysis, and predictive modeling. Our manufacturing facilities expand the limits of possibility in fabrication. And embedded Lean Six Sigma upholds the highest levels of quality and efficiency during production.

This process of development is fundamental to Greene Tweed’s ability to solve critical challenges. And it means going beyond the right tools, and seeking out the right people.