351 Service Providers jobs in Toa Payoh

• Perform diagnostics, repair, and maintenance of robotic hardware and systems.
• Troubleshoot and resolve technical issues related to robot operation, functionality, and components.

• Support the Project Management team on-site with:

• Electrical works such as wiring, installation, and testing.

• Cable management and system setup.
• Equipment mounting and general setup assistance.
• Maintain accurate records of repairs, installations, and technical support activities.
• Liaise with internal departments and external vendors as needed for technical resolutions.
• Provide occasional training or guidance to users or junior technicians.

• Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
• 1–3 years of relevant experience in technical support, repair, or field service roles.
• Hands-on experience in robotics repair is highly preferred.
• Basic knowledge of electrical works and cabling.
• Proficiency in Chinese (spoken) is preferred, to liaise with Chinese-speaking teams and vendors.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Willingness to travel locally for site support when needed.

Responsibilities

• Perform diagnostics, repair, and maintenance of robotic hardware and systems.
• Troubleshoot and resolve technical issues related to robot operation, functionality, and components.

• Support the Project Management team on-site with

• Electrical works such as wiring, installation, and testing.

• Cable management and system setup.
• Equipment mounting and general setup assistance.
• Maintain accurate records of repairs, installations, and technical support activities.
• Liaise with internal departments and external vendors as needed for technical resolutions.
• Provide occasional training or guidance to users or junior technicians.

Requirements

• Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
• 1–3 years of relevant experience in technical support, repair, or field service roles.
• Hands-on experience in robotics repair is highly preferred.
• Willingness to travel locally for site support when needed.

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EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R

Job Responsibilities:

• Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Supports in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation

Job Requirements:

• A relevant engineering education qualification (Mechanical / Electrical / Mechatronics or related field)
• Prior experience in Semi conductor Equipment (Front end or back end)
• Be the center to understand other regions' issues and able to effectively diagnose and resolve complex technical issues.
• Able to communicate clearly and effectively with customers and internal teams. At times, meetings may be at Europe/ US time zones
• Able to to work well in a team environment and adapt to changing priorities. Willing to travel onsite for troubleshooting / upgrades.

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
• Working Hours : Rotating Shift Hours (7am to 4.30pm / 2pm to 11pm)

The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).

Job Responsibilities:

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.

• Coordinate and work with maintenance team and station staff in:

• compiling fault data for ticketing kiosks and generating reports.

• combining and rearranging data from source documents where required.
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.

EA License No. – 23C2060 |EA Registration No. - R

Mandatory Skills Windows 2016 Server Windows Server administration Installing, configuring, and maintaining Windows Servers Expert knowledge of Windows troubleshooting Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent. Preferred Skills Windows Server 2019, Red Hat Enterprise Linux (RHEL) Any other adhoc duties as assigned

Mandatory Skills Windows 2016 Server Windows Server administration Installing, configuring, and maintaining Windows Servers Expert knowledge of Windows troubleshooting Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent. Preferred Skills Windows Server 2019, Red Hat Enterprise Linux (RHEL) Any other adhoc duties as assigned

About STYL Solutions

Ride on the wave of Industry 4.0 Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry.

Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

We are seeking a proactive and customer-oriented L1 Technical Support Engineer to provide first-line support for our solutions, including terminals, devices, and related software platforms. This role will handle user inquiries, diagnose and resolve basic technical issues, and escalate complex cases to higher-level engineers or product teams. You will play a key role in ensuring smooth operations for our customers by delivering efficient technical assistance and professional service across multiple support channels.

Responsibilities:

1. First-Level Troubleshooting & Technical Assistance

• Act as the first point of contact for customers experiencing technical issues with hardware, software, or connectivity.
• Diagnose and resolve common problems through guided troubleshooting steps.
• Assist clients with system setup, configuration, and basic user guidance.
• Refer to internal knowledge base and documentation to provide accurate, consistent solutions.
• Escalate unresolved or critical issues to L2/L3 engineers or product specialists, ensuring clear case handover.

2. Incident Management & Documentation

• Log all customer interactions and technical issues in the support ticketing system.
• Categorize and prioritize incidents to ensure timely resolution within agreed SLAs.
• Track open cases, provide regular status updates to customers, and close tickets upon resolution.
• Prepare reports on recurring issues, escalation trends, and resolution performance to support process improvement.

3. Customer Support & Relationship Management

• Provide prompt, clear, and professional communication to customers across phone, email, and chat support channels.
• Conduct follow-ups with clients to confirm systems and devices are fully functional after troubleshooting.
• Maintain strong, professional relationships with customers by delivering reliable and empathetic support.
• Act as the voice of the customer by capturing feedback and sharing insights with internal teams to improve products and services.

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, or related discipline.
• 1-3 years of experience in IT helpdesk or technical support related roles
• Good understanding of POS systems, payment-related solutions and JIRA Service Management Platform is an advantage.
• Strong problem-solving and analytical skills with the ability to multitask.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Familiarity with remote support tools, ticketing systems, and troubleshooting methodologies.
• Willingness to support field deployments or on-site maintenance when required.
• Language proficiency in Mandarin for liaising with mandarin-speaking stall owners and merchants will be a plus

Job Title: Aftersales &Technical Support Technician

Company: Durapower Technology Singapore Pte Ltd

Location: Singapore (Field-based, with regular reporting to office)

Reports To: Aftersales & Technical Support Manager

Company Background: Durapower Technology (Singapore) Pte Ltd is a leading global innovator of high-performance battery technology, specializing in the design, development, and manufacturing of advanced battery energy storage systems (BESS) for various applications, including electric vehicles, marine, industrial, and grid solutions. We are committed to driving sustainable energy solutions and are expanding our global footprint.

Job Summary: The Aftersales & Technical Support Technician at Durapower Technology Singapore Pte Ltd is a critical hands-on role responsible for providing direct technical support and service for installed Battery Energy Storage Systems (BESS) at customer sites. Working under the guidance and instruction of the Aftersales & Technical Support Engineer, this position involves troubleshooting, maintenance, repair, and commissioning assistance during the operational phase, ensuring high system reliability and customer satisfaction.

Key Responsibilities:

Field Service & Troubleshooting:

• Execute field assignments as directed by the Aftersales & Technical Support Engineer, which may include scheduled maintenance, corrective actions, or emergency service calls.
• Diagnose and troubleshoot electrical, electronic, and mechanical issues in BESS, including battery modules, Power Conversion Systems (PCS), Battery Management Systems (BMS), and cooling units.
• Utilize diagnostic tools (e.g., multimeters, clamp meters, oscilloscopes, specific software) to identify root causes of system failures.
• Perform necessary repairs, component replacements, and system adjustments on-site under the supervision or instruction of the Aftersales & Technical Support Engineer.

Preventive Maintenance:

• Conduct routine preventive maintenance (PM) checks, inspections, and performance verification tests on installed BESS units as per schedules provided by the Aftersales & Technical Support Engineer.
• Record and report any deviations or potential issues identified during PM activities.

Technical Assistance & Training:

• Provide basic operational and safety guidance to customers on-site as instructed by the Aftersales & Technical Support Engineer.
• Act as a key technical liaison between the customer and the Aftersales & Technical Support Engineer during field visits.

Documentation & Reporting:

• Maintain accurate and detailed service records, field reports, troubleshooting steps, and parts consumed for each job.
• Communicate findings and service progress promptly to the Aftersales & Technical Support Engineer for review and further action.
• Provide feedback from field observations to the Aftersales & Technical Support Engineer to contribute to product improvement and service strategy.

Safety & Compliance:

• Strictly adhere to all company safety policies, site-specific safety regulations, and industry standards (e.g., electrical safety, working at heights, LOTO procedures).
• Ensure all work is conducted in a safe and responsible manner, prioritizing personal and site safety.

Qualifications:

• Diploma OR Higher Nitec in Electrical Engineering, Electronics Engineering, Mechatronics, Power Systems, or a closely related technical field.

Experience:

• Minimum of 1-3 years of hands-on experience as a Field Service Technician, Aftersales Technician, or similar role in the battery energy storage, power electronics, industrial automation, or renewable energy sectors.
• Practical experience with lithium-ion battery systems, PCS, BMS, or TMS is highly advantageous.

Technical Skills:

• Strong foundational knowledge of electrical principles, AC/DC circuits, and power electronics.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Proficient in using electrical testing equipment (e.g., multimeter, clamp meter, insulation tester).
• Basic computer skills for data logging, diagnostics software, and report generation.

Soft Skills:

• Excellent problem-solving and diagnostic abilities.
• Strong communication skills, capable of relaying technical information clearly to engineers and customers.
• Disciplined and able to follow instructions meticulously from the Aftersales & Technical Support Engineer.
• Proactive, reliable, and customer-service oriented.
• Ability to work independently in the field and also collaborate effectively within a team structure.

Other Requirements:

• Willingness to travel extensively within Singapore and occasionally regionally as required.
• Possession of relevant electrical safety certifications (e.g., WSQ Operate Competently in a Work at Height Environment, Electrical Worker License) will be a plus.

Location: Central (Newton, Orchard, Claymore)

About Us: All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. We are also really excited for the recent opening of our new performance and training centre as we celebrate our 10 year anniversary. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work

Role Overview:We are looking for a positive, customer friendly admin and customer support executive with a strong work ethic for our dance studios. As part of the admin team you will be required to provide overall customer and teacher support over email, phone and face to face at the studios.

Things you will do

• Greet & welcome customers
• Provide information about our classes, programs and studio policies
• Respond to general support enquiries (email, WhatsApp, phone, walk-ins)
• Process student enrolments, withdrawals, payment collection and other administrative tasks
• Maintain accurate records of class schedules, registrations, and payments using our studio management software
• Address customer concerns or complaints in a professional manner, escalating issues when necessary
• Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel
• Collaborate within and across teams to achieve business goals of service excellence and growth

About you:

As the ideal candidate you will have:

• At least 2 years of relevant experience (customer support or admin)
• Proficiency in office management software and systems
• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
• Ability to work independently and as part of a team in a fast-paced environment

Why Join Us:

• Opportunity to be part of a vibrant and inclusive dance community
• Competitive salary
• Fun and supportive work environment where your ideas are valued

Working Hours

• 3 days per week: Must be able to commit 1 weekday + 2 weekends
• Weekdays: 10am - 7pm
• Weekends: 9am - 6pm

If you're ready to make an impact and help others discover the joy of dance, we want to hear from you Apply now and let's dance our way to success together.

Job Types: Part-time, Permanent

Pay: $2, $2,700.00 per month

Expected hours: 24 per week

Work Location: In person