3,299 Service Management jobs in Singapore
SAP SD - Customer Service & Service Management Consultant
Posted 3 days ago
Job Viewed
Job Description
Hi,
Immediate hiring - SAP SD - Customer Service & Service Management Consultant - onsite Singapore
Required Skills & Experience:
- SAP CS & Service Management Expertise: In-depth knowledge of Service Order processing, warranties, contracts, billing, and repair management.
- SAP SD Integration: Hands-on experience integrating CS and Service Management with SAP SD for streamlined sales-service workflows.
- Revenue Recognition & Billing: Strong understanding of Event-Based Revenue Recognition (EBRR) and billing management.
- Process Optimization & Automation: Proven ability to map, optimize, and transform service management processes within SAP.
- Stakeholder Management & Communication: Strong ability to collaborate across teams, ensuring business requirements are met with optimal SAP solutions.
- SAP Implementation & Support: Experience with SAP S/4HANA implementations, system enhancements, and ongoing support activities.
- Preferred Qualifications:
- SAP S/4HANA experience with a focus on CS and Service Management modules.
- Prior consulting experience in SAP service management solutions.
- Knowledge of Fiori-based Service Management applications.
- SAP Certification in SD, CS, or Service Management is a plus.
Key Responsibilities:
Service Management & Service Order Lifecycle:
- Design, configure, and support end-to-end service order management, covering creation, execution, tracking, and fulfillment.
- Optimize repair processing, service notifications, and service confirmations for seamless operations.
- Ensure smooth integration between Service Management, SD, and FI-CO for efficient workflow execution.
Warranty & Contract Management:
- Implement and improve warranty tracking and long-term service contracts, ensuring compliance and customer satisfaction.
- Manage service agreements, including preventive maintenance contracts and post-sales service commitments.
Service Billing & Revenue Recognition:
- Design and maintain service-related billing plans, ensuring accurate pricing, invoicing, and financial tracking.
- Implement Event-Based Revenue Recognition (EBRR) and monitor revenue flow from service transactions.
Process Mapping & Optimization:
- Analyze existing CS and Service Management processes and align them with SAP S/4HANA’s latest functionalities.
- Provide strategic recommendations for automation and efficiency improvements.
Customer Support & Enhancements:
- Work closely with business users to troubleshoot issues, develop innovative SAP solutions, and drive enhancements in service-related functionalities.
- Support deployment and user adoption of SAP Fiori apps related to Service Management and CS modules.
Cross-functional Collaboration & Integration:
- Coordinate with SAP SD, MM, PP, and FI-CO teams to ensure seamless integration across modules.
- Assist in aligning customer service processes with SAP Field Service Management (FSM) solutions if applicable.
Documentation & Training:
- Develop detailed process documentation, SAP configuration guides, and end-user training materials.
- Conduct workshops to educate teams on best practices for Service Management and Customer Service in SAP.
Regards
Kshama
+91
Service Management Trainee
Posted today
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate without experience may apply with relevant education
Tell employers what skills you haveLeadership
Written English
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
service management trainee
Posted today
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate with no experience may apply with relevant education
Tell employers what skills you haveLeadership
Written English
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
Quality Service Management
Posted today
Job Viewed
Job Description
Key Responsibilities
• Handle and resolve patient feedback promptly and professionally.
• Coordinate and support hospital-wide service initiatives, events, and programmes.
• Conduct surveys and focus group discussions to gather insights.
• Track and analyse service feedback trends using data dashboards.
• Present findings to support strategic service improvements.
Requirements
• Degree in Marketing, Communications, Psychology, Business, or related fields.
• Strong communication, teamwork, and organisational skills.
• Proactive, creative, and results-driven.
• Familiarity with social media and basic data analysis.
If you are interested in the position, do kindly drop your most updated resume to
Kailey Lee Jia Yueh
EA Personnel No: R24126040
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Tell employers what skills you haveLifesciences
Psychology
Well Organised
Data Analysis
Analytical Skills
Social Media
email communications
Healthcare
Marketing Communications
Team Player
Communications
Able To Work Independently
Surveys
service management trainee
Posted today
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Tell employers what skills you haveWealth Management
Leadership
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
service management trainee
Posted 1 day ago
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate with no experience may apply with relevant education
service management trainee
Posted 1 day ago
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
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service management trainee
Posted 1 day ago
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate with no experience may apply with relevant education
service management trainee
Posted 1 day ago
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate without experience may apply with relevant education
service management trainee
Posted 1 day ago
Job Viewed
Job Description
Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
Customer Relations
· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
· Daily housekeeping to ensure highest quality of cleanliness.
Front of House
· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
Requirements
Language
· Fluent in spoken and written English
Experience
· Candidate with no experience may apply with relevant education