2589 Service Industries jobs in Bukit Batok

Key Responsibilities:

• Lead a team of sales professionals to achieve monthly sales targets and success rate percentages.
• Track performance against key performance indicators (KPIs) and implement improvements.
• Handle customer complaints, staff motivation, coaching, and paperwork on a daily basis.
• Manage employee responsibilities, including scheduling shifts and overseeing annual leaves/medical leaves.
• Train and develop staff to maximize performance and efficiency.

Requirements:

• A minimum of 3 years of relevant experience with proven KPI success in the beauty and wellness industry.
• Excellent communication and interpersonal skills.
• Bilingual proficiency in Mandarin and English to liaise with Mandarin-speaking clients.
• Highly self-motivated and detail-oriented individual.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate without experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Job Summary

Yuka is seeking dedicated Bank IT Service Management personnel to join our dynamic team in Singapore. Here, you will play a crucial role in providing high-quality IT support to the customers and fostering a culture of collaboration, transparency, and accountability.

We are offering a 2-year renewable contract based on satisfactory performance and strong performers may be converted to Permanent staff.

Job Responsibilities

User Support & Incident Handling/Customer relationship and communication

• With service mindset, respond and resolve user queries efficiently while ensuring excellent customer service.
• Provide both technical and non-technical support for Singapore Branch users.
• Ensure clear, concise, and professional communication with users, technical teams, and senior management.

Documentation and Continuous Process Improvement

• Identify opportunities to enhance Help Desk processes and workflows.
• Contribute to the development and implementation of Help Desk policies and procedures.
• Maintain detailed user request logs and create comprehensive reports for stakeholders.
• Efficiently maintain the knowledge-based/FAQ to avoid dependency on L2 and L3 support teams.
• Introduce processes to consolidate and manage all the service requests flowing to IT department.

IT Project Planning and Execution

• Part of the Command centre team to support day1 post critical projects cutover.
• Act as a liaison between users and technical teams to facilitate smooth communication and issue resolution during solution Go Live period.

Technology exposure

• Maintaining IT Devices (iPads, Desktops, VDI's), and implement processes for comprehensive tracking and reporting.
• Overall knowledge about IT Infrastructure within a financial institute and networking devices.

Job Requirements

• Bachelor's degree in Information technology or relevant field.
• Certification in ITIL Foundation, Microsoft and CompTIA A+ is advantageous.
• Minimum 5 years of experience as IT Help Desk/IT Support with 2 years in lead position preferably in a financial institution .
• Familiarity in IT service management principles such as ITIL is preferred.
• Proficiency in ITS tools such as ServiceNow and Jira.
• Strong customer service skills, problem-solving abilities, and ability to work under pressure.
• Collaborate across organization and external providers to solve complex problems creatively.
• Exposure to the MAS technology risk management framework, overall risk awareness, and IT Infrastructure within any financial institutions is advantageous.
• Able to perform business tasks in English (reading, writing, speaking).
• Able to communicate effectively with Japanese-speaking clients in Japanese (reading, writing, speaking) is highly preferred.

Working Conditions

• Location : Various locations
• Work Hours : Monday to Friday, 8:30AM to 5:30PM
• Environment : Collaborative and inclusive workplace with opportunities for professional development
• alary : Competitive monthly salary based on experience and qualifications

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

• Singapore, Singapore
• Information Technology

Grade Level (for internal use):

11

The Role: Lead Service Management Engineer

We're seeking a talented and highly motivated Engineer to help us in Service Management (2nd line Application Support). Solve interesting technical challenges in the areas of distributed high-performance computing for a high-available cloud environment. Candidate is willing to explore new tools & technologies to meet the product demands. This person will report directly to the regional support manager responsible for Service Management on these systems and will work closely with the global team contributing to the quality of our support.

The Team: As a global leader in transaction reporting, the Cappitech team have been providing Regulatory Technology solutions for over two decades. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements.

Our technology team is expanding, and you will play an important role in making sure we can still move fast while doing things the right way. You will be working with product, dev, and QA teams to insure we accomplish our goals for building new functionalities for our products while ensuring teams follow agile practices and are well motivated and empowered. S&P Global values focus on inclusiveness, collaboration and integrity and our management team strive to provide a work environment that encourages our colleagues to achieve their full potential.

The Impact: This role is critical to ensure the wagon keeps running. The team ensures the smooth working of the infrastructure and helps in resolving client issues in a timely manner. Customer satisfaction matters a lot and the person in this role will ensure that happens.

What's in it for you: You will be working with a brilliant set of people who bring the best in you. You will be working closely with the development team on latest technologies and get exposure to cloud technologies.

Responsibilities:

• Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner.
• overall accountability for defining the service and making sure the services are then delivered in line with the agreed business requirements.
• Work collaboratively with development team as required for third line escalation.
• Implement and monitor system checks for early detection of potential problems and raise the appropriate service outage ticket to initiate the incident management process when needed.
• Drive and engage in disaster recovery processes for all products.
• Coordinate with product and delivery teams to ensure the Service Management team is ready for new releases and engaged in early design of new enhancements.
• Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support.

What We're Looking For:

• 10+ years of experience in Service Management (Application Support) role
• Proven track record of leading the small size team and should be able to collaborate with global teams.
• Experience working with DBs, SQL knowledge, including database query plan analysis and monitoring.
• Knowledge of operating systems especially Windows and Linux is a must.
• Good shell scripting experience. Ability to use python scripting is an advantage.
• Familiar with monitoring applications, reading logs, experience with logging tools such as Splunk, Datadog.
• Must have fundamental knowledge of networking basics and topology. Should be able to understand the basic concepts around Load Balancers.
• Knowledge of AWS/CI-CD and some of its technologies such as Git, Micro services, EC2, etc is an advantage.
• Must be knowledgeable in SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology, a plus.
• Ability to communicate ideas in both technical and user-friendly languages.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

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103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH Middle Management Tier II (EEO Job Group)

Job ID:

Posted On:

Location: Singapore, Singapore

The ideal candidate will have a strong background in IT service management and experience with ServiceNow technology workflows. They will be responsible for leading solution implementation, designing and quality assurance, client and sales engagement, auditing and enhancement, and process alignment.

As a ServiceNow solutions leader, you will take ownership of solution design and lead the end-to-end implementation for clients, from initial concept to final delivery. You will conduct comprehensive design reviews and perform data quality assurance to ensure the integrity and effectiveness of our solutions.

• Minimum of 5 years in IT or customer support, with at least 3 years as a technical consultant or business analyst focused on ServiceNow implementation.
• Proven experience working with ServiceNow Technology Workflows, including ITSM, ITOM.
• A minimum of 1 year of experience implementing and aligning business processes with ITIL best practices.
• Technical Knowledge: Strong understanding of SQL, XML, and other web-based technologies.
• Certifications: At least one relevant ServiceNow CIS (Certified Implementation Specialist) certification is required.
• Ability to manage multiple accounts simultaneously while demonstrating a positive, problem-solving attitude.
• Must be a proactive self-starter with the ability to work independently and assume a leadership role.

This role offers a hybrid work environment, providing a balance between remote work and in-office collaboration. The company values its employees' well-being and offers benefits that promote a healthy work-life balance.

As a ServiceNow solutions leader, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional solutions. You will be responsible for managing communication with external client teams throughout the sales cycle and post-sales delivery, contributing to RFPs by providing expert content and technical solutions, and auditing existing client implementations to identify areas for improvement and recommend strategic enhancements.