1,778 Service Engineers jobs in Singapore

Responsibilities:-

• Perform equipment servicing, trouble-shooting, repair, upgrade

• Check materials to ensure meeting required specifications

• Identify suitable replacements for obsolete parts

• Perform calibration, preventive and corrective maintenance of equipment

• Prepare test report after the completion of repair, where appropriate

• Ensure proper housekeeping of the workshop, safe workflow and quality of the products

• Support set-up, installation & training of new tools/equipment

Requirements:-

• Minimum Higher Nitec in Mechanical Engineering or equivalent

• Good communication and interpersonal skill

• Proactive with good initiatives, problem solving skill and analytical ability

• Technical knowledge and hands-on skills on monitoring, troubleshooting, servicing, maintenance and tool recovery would be an added advantage

• Able to interpret schematic diagrams (AA) would be an added advantage

• Available for standby (rotate) during weekends and public holidays

Responsibilities:

• Install, test and commission new equipment at customers' sites
• Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 3 years' hands-on experience in equipment servicing and repair in semi-con industry
• Candidates who have more years of relevant experience will be considered for higher position
• Good command of written and spoken English
• Able to write simple reports in English
• Responsible, hardworking and able to work independently
• Possess a positive work attitude and eager to learn new skills
• Able to work under tight schedules
• Able to work after office hours when required
• Able to travel overseas within short notice when required

We regret to inform that only shortlisted candidate(s) will be notified.

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Are you looking for value adding and impactful work?

Do you want to make a difference with your expertise?

With us, you’ll be able to make it happen.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region

What we do

We bring people and technology together.

We advance communities and transform industries.

We’re searching for a Desktop/Service Desk Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Perform End User Support – Client Management
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform local server administration to facilitate software distribution & patch management service.
• Ensure deliverables meet service level requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
• Submit progress report

A little about you:

• Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
• Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
• Computer literacy in MS Office
• Proficiency in Technology will be added advantage
• Independent, resourceful, result-oriented individuals with a "can-do" attitude

What you might also need to have:

• 24 x 7 standby support and/or Shift work schedule

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

• Basic + 1k transport (if own car) + VB
• 5 days work week, West area
• AL start from 16 days

Customer Consultant (Service Contract Sales) x 1

Responsibilities:

• Act as customers representative and main contact for all matters.
• Manage a portfolio of accounts, identify key customers, and develop action plans to grow accounts.
• Work with Technical Support Team to provide solutions that meet customer needs.
• Identify opportunities with existing/new customers and update them on Service Value-Added Offerings.
• Prepare proposals, coordinate processes, and ensure high customer satisfaction and strong relationships.
• Drive customer growth and loyalty through continuous support and assistance.
• Resolve complaints by investigating issues with stakeholders and recommending solutions.
• Organize regular Service Reviews with customers and Ops team on critical issues.
• Understand customer/market needs to determine pricing and selling strategies.
• Prepare and review contract terms, present proposals, and provide market/competitive feedback.
• Perform other relevant duties as assigned.

Retrofit (Technical/project-based sales for equipment replacement) x 1

Responsibilities

• Perform project design (equipment selection/sizing) and development per customer specs.
• Understand HVAC scope to bid, conduct site surveys/measurements, and attend pre-bid walkthroughs/clarifications as required.
• Assist Manager in developing project plan, budget, and schedule.
• Coordinate with Sales/Consultants/Management for proposals, tender submissions, clarifications, and contractual documents.
• Create quotations and follow up for retrofit/service job opportunities.
• Track project progress, prepare status reports, and ensure delivery within budget, timeline, and specs.
• Source, liaise, and negotiate with suppliers/vendors; compile and assess quotations, prepare costing sheets.
• Keep estimating logs, unit costs, and prepare Bill of Quantity.
• Research and recommend new technologies for project development.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Engineering/Building with at least 2 years relevant sales experience  in HVAC/ACMV industry  is preferred
• Knowledge in HVAC/ACMV and their components , Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Strong ability to read, analyze, and interpret engineering and mechanical documents (including drawings, instructions, correspondence, and memos).
• Proficient in defining problems, collecting data, analyzing facts, and drawing valid conclusions.
• Strong in communication, interpersonal, negotiation, project coordination, and customer-focused solutions.
• Able to work effectively under pressure and meet tight deadlines with attention to detail.
• Adaptable and willing to learn new technologies, tools, and methods to enhance performance.
• Experience or knowledge in project management is an added advantage.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel:

EA Registration Number: R

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa

1. Provide customer service to new, existing and potential clients.
2. Optimising sales by working with director to maximise the slots to sell. Ensuring that all sales products are made aware to customers to increase sales opportunities, this may include cross-selling between products.
3. Attend training on sales mechanics and integrating them into daily sales approaches.
4. Attend to enrolment enquiries for pre-sales.
5. Conduct induction calls to new customers. After the first lesson or trial lessons, do follow up calls.
6. Usher and induct newly enrolled students, providing them with enrolment package, briefing, arranging teachers to call customers for feedback after first lesson.
7. Arrange PTMs on a regular basis and keep record of PTM feedback.
8. Arrange events for parents with other officers to facilitate sales and renewals.
9. Attend to negative and positive feedback from customers, and work with the director to retain and address withdrawal cases.
10. Attend sales meetings as and when they are scheduled, and weekly marketing meetings.
11. Assist with Library duties include loans and returns only.
12. Manage the cleanliness of the Student Activity Zones, Consultation Room, Shoe deposit area based on company policies.
13. Maintain the policies of the Student Activity Zone and library to ensure students not do damage to property and oversee their safety.
14. Provide persuasive information to walk-in customers enquiring for our products and services and converting them to sales.
15. Establish good rapport with customers or potential customers through issuance of student incentives or any souvenirs where necessary such as children's day, freebies, lucky dip or spin wheel campaigns and the like. For VIP customers, issuance of VIP souvenirs and the like.
16. Assist with the conducting of fringe activities in collaboration with teachers in charge of Student Activity Zone.
17. Attend to customers who request for replacement lessons and routing admin work pertaining to this area to Operations Team.
18. Replenish sales brochures for customers and newsletters for students.
19. Your job duties and responsibilities will be further explained in the course of your work.

• Customer Satisfaction: Measure customer satisfaction for support and services activities
• Customer Loyalty: Track customer retention rates and loyalty metrics
• Business Opportunities Identified: Count the number of new business support & service opportunities identified and communicated to the Global Business Development (GBD) team
• Footprint Expansion: Measure the presence of Safran Electronics & Defense's support and service activities within the region
• Communication Effectiveness: Evaluate the effectiveness of communication with the GBD team regarding new opportunities and customer needs

• Reinforce development of existing Support & Services activities within the assigned geographical Asia Area for the Defense Global Business Unit - Customer Support & Services Department.
• Prospect and identify any opportunities to develop Support & Services activities within the assigned geographical area.
• Establish and report SED Customers' needs in order to initiate the actions under CSSM pole responsibilities: support SED sales team in France.
• Develop local relationships between the various legal Safran Electronics & Defense entities (subsidiaries, offices), its partners and its customers.
• In collaboration with « Customer Support & Services Manager » pole of Defense GBU - Customer Support & Services Department, develop the structuring activities in order to reach the global objectives of CSSD.

• Local contract
• Attached to GBU Def - CSSD (functional)
• Based in Singapore with numerous business travels within assigned geographical area and in France.
• Local legal working terms apply.

• Proven experience in support activities & ideally in defense.
• Proven experience in business development within the geographical area.
• More than 5 years of professional experience in Commercial and Customer support activities

• Bachelor's degree or equivalent experience
• More than 5 years of complex sales & Business development experience or more, preferably in the Support activities and ideally in Defense industry
• Demonstrated excellent customer relationship management skills, strong written and oral communication skills and strong listening skills
• Experience with project management, contractual terms and conditions and financial acumen
• Proficient in utilizing analytical software and sales tools (Excel, PowerPoint, etc.)
• Achievement and results oriented
• Able to function and work independently and confidently

• Able to travel up to 50% of the time

We are seeking a Customer Support to provide operational support to our clients in Japan. This role will involve direct communication with Japanese clients and our accounting department in Japan, as well as coordination with our offices in other countries. The ideal candidate will be detail-oriented, proactive, and comfortable working with numbers and systems in a fast-paced environment.

Key Responsibilities

• Process client requests from Japan for billing modifications and issue revised invoices accordingly
• Liaise with offices in other countries to coordinate operational tasks
• Perform various related operational duties to support the smooth delivery of services

Requirements

• Native-level business Japanese proficiency (required for communication with Japanese clients and the accounting department in Japan)
• Strong teamwork and interpersonal communication skills
• Proficiency in MS Office, especially Excel (basic functions)
• Comfortable using new systems and tools
• Strong numerical aptitude and attention to detail

Join Writers Studio as a Customer Success and Sales Officer We are looking for a proactive and enthusiastic individual to join our team.

Job Description

1. Provide customer service to new, existing and potential clients.
2. Optimising sales by working with director to maximise the slots to sell. Ensuring that all sales products are made aware to customers to increase sales opportunities, this may include cross-selling between products.
3. Attend training on sales mechanics and integrating them into daily sales approaches.
4. Attend to enrolment enquiries for pre-sales.
5. Conduct induction calls to new customers. After the first lesson or trial lessons, do follow up calls.
6. Usher and induct newly enrolled students, providing them with enrolment package, briefing, arranging teachers to call customers for feedback after first lesson.
7. Arrange PTMs on a regular basis and keep record of PTM feedback.
8. Arrange events for parents with other officers to facilitate sales and renewals.
9. Attend to negative and positive feedback from customers, and work with the director to retain and address withdrawal cases.
10. Attend sales meetings as and when they are scheduled, and weekly marketing meetings.
11. Assist with Library duties include loans and returns only.
12. Manage the cleanliness of the Student Activity Zones, Consultation Room, Shoe deposit area based on company policies.
13. Maintain the policies of the Student Activity Zone and library to ensure students not do damage to property and oversee their safety.
14. Provide persuasive information to walk-in customers enquiring for our products and services and converting them to sales.
15. Establish good rapport with customers or potential customers through issuance of student incentives or any souvenirs where necessary such as children's day, freebies, lucky dip or spin wheel campaigns and the like. For VIP customers, issuance of VIP souvenirs and the like.
16. Assist with the conducting of fringe activities in collaboration with teachers in charge of Student Activity Zone.
17. Attend to customers who request for replacement lessons and routing admin work pertaining to this area to Operations Team.
18. Replenish sales brochures for customers and newsletters for students.
19. Your job duties and responsibilities will be further explained in the course of your work.

Job Description:

The Customer Support & Services Manager (CSSM) is responsible for reinforcing and expanding the existing Support & Services activities within the assigned geographical area in Asia for the Defense Global Business Unit – Customer Support & Services Department. This role involves identifying and prospecting new opportunities to develop these activities, establishing and reporting on customer needs, and coordinating all related commercial actions.

Additionally, the CSSM will develop and maintain local relationships with various Safran Electronics & Defense entities, partners, and customers.

In collaboration with the Customer Support & Services Manager pole of the Defense GBU, the CSSM will work on structuring activities to achieve the global objectives of the Customer Support & Services Department.

Key Performance Indicators (KPIs) for this role include:

• Customer Satisfaction: Measure customer satisfaction for support and services activities
• Customer Loyalty: Track customer retention rates and loyalty metrics
• Business Opportunities Identified: Count the number of new business support & service opportunities identified and communicated to the Global Business Development (GBD) team
• Footprint Expansion: Measure the presence of Safran Electronics & Defense's support and service activities within the region
• Communication Effectiveness: Evaluate the effectiveness of communication with the GBD team regarding new opportunities and customer needs

Job summary

• Reinforce development of existing Support & Services activities within the assigned geographical Asia Area for the Defense Global Business Unit – Customer Support & Services Department.
• Prospect and identify any opportunities to develop Support & Services activities within the assigned geographical area.
• Establish and report SED Customers' needs in order to initiate the actions under CSSM pole responsibilities: support SED sales team in France.
• Develop local relationships between the various legal Safran Electronics & Defense entities (subsidiaries, offices), its partners and its customers.
• In collaboration with « Customer Support & Services Manager » pole of Defense GBU – Customer Support & Services Department, develop the structuring activities in order to reach the global objectives of CSSD.

Job specificities

• Local contract
• Attached to GBU Def – CSSD (functional)
• Based in Singapore with numerous business travels within assigned geographical area and in France.
• Local legal working terms apply.

Requirements

• Proven experience in support activities & ideally in defense.
• Proven experience in business development within the geographical area.
• More than 5 years of professional experience in Commercial and Customer support activities

Qualification

• Bachelor's degree or equivalent experience
• More than 5 years of complex sales & Business development experience or more, preferably in the Support activities and ideally in Defense industry
• Demonstrated excellent customer relationship management skills, strong written and oral communication skills and strong listening skills
• Experience with project management, contractual terms and conditions and financial acumen
• Proficient in utilizing analytical software and sales tools (Excel, PowerPoint, etc.)
• Achievement and results oriented
• Able to function and work independently and confidently

Travel:

• Able to travel up to 50% of the time