3,650 Service Consultant jobs in Singapore

About the role

Join the dynamic customer service team at Beauty One International Pte Ltd as a Customer Service Consultant based in Tiong Bahru, Singapore. In this full-time role, you will be the friendly face and voice of the company, providing exceptional customer support and building lasting relationships with our valued clients.

What you'll be doing

• Respond to incoming customer inquiries via phone, email, and chat, providing timely and accurate information

• Process orders, handle returns and exchanges, and resolve any customer concerns or complaints

• Actively listen to customers, understand their needs, and offer tailored solutions

• Maintain detailed records and documentation of customer interactions

• Work closely with the sales and marketing teams to identify opportunities for improving the customer experience

• Actively participate in team meetings and training sessions to continuously develop your skills

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers

• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service

• Previous experience in a customer-facing role, preferably in the retail or e-commerce industry

• Proficiency in English, with the ability to communicate effectively in this language

• A team player who is adaptable, reliable, and committed to continuous learning and improvement

What we offer

At Beauty One International Pte Ltd, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer:

• Comprehensive health benefits, including medical insurance

• Opportunities for career development and advancement within the company

• 
  About us
  
  Beauty One International Pte Ltd is a leading provider of high-quality beauty and personal care products in the Singapore market. With a focus on innovation, sustainability, and customer satisfaction, we are committed to delivering exceptional products and services that enrich the lives of our customers. Join our growing team and be a part of our exciting journey.

Apply now to become our next Customer Service Consultant!

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required
• Support operation administration task

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required
• Support operation administration task

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

Job Description:

• Ensure front desk and waiting area clean and tidy with odorless

• Follow new customer registration guideline and policy.

• Register new customer account at POS system

• Manage incoming calls and messages reply.

• Reminder calls/ whatapps before 1 or 2 days for appointment confirmation .

• Arrange customers appointment and provide after treatment care follow up.

• Monitor outlet new appointment cancellation rate.

• Promoting First trial promotion for new customers.

• Follow up those new consult who haven't turn up for an appointment.

• Hit monthly new lead turn up target.

• Ensure daily sales updated and tally with POS system.

• Stock check by daily/ weekly.performed stock receiving process and assist outlet stock tally.

• Billing issues.

Requirements:

• Excellent communication skills

• Addressing inquiries; problem-solving abilities

• Proficiency in customer service tools

• Added advantage with experience similar to beauty industry

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer's inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required
• Support operation administration task

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

JOB DESCRIPTION:
5 day work week
Basic salary + High Incentive
AWS
Staff discount, voucher and monthly redeemable treatment
RESPONSIBILITIES:
Assist in calling and follow up of daily new Leads
(Warm Leads)
Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
Ensure all activities are conducted in line to the quality standard
Assist on any ad-hoc tasks as required
Support operation administration task
REQUIREMENTS:
Must be able to work retail hours and on weekends and public holidays
Customer service oriented,
Positive
and
highly motivated
individuals.
Target driven and possess can-do attitude
Excellent communication skill
Well-groomed, good interpersonal skills and confident
Experience in relevant field will be an added advantage
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Job Description:

• Ensure front desk and waiting area clean and tidy with odorless

• Follow new customer registration guideline and policy.

• Register new customer account at POS system

• Manage incoming calls and messages reply.

• Reminder calls/ whatapps before 1 or 2 days for appointment confirmation .

• Arrange customers appointment and provide after treatment care follow up.

• Monitor outlet new appointment cancellation rate.

• Promoting First trial promotion for new customers.

• Follow up those new consult who haven’t turn up for an appointment.

• Hit monthly new lead turn up target.

• Ensure daily sales updated and tally with POS system.

• Stock check by daily/ weekly.performed stock receiving process and assist outlet stock tally.

• Billing issues.

Requirements:

• Excellent communication skills

• Addressing inquiries; problem-solving abilities

• Proficiency in customer service tools

• Added advantage with experience similar to beauty industry

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required
• Support operation administration task

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required
• Support operation administration task

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage